Nice room, great bar/restaurant, little shop, parking garage, great value
La ubicación es buena, muy práctico.
La manta no es suaves
El hotel puede renovarse en las habitaciones.
Los ascensores eran extremadamente lentos. A sólo 2 horas de funcionamiento en pico. Olía desagradable productos de limpieza.
Great hotel in a great location
Beautiful spacious room. Front desk staff was wonderful
Garage elevator broke and was out of order nearly two days during our stay.
Rooms smelled terrible
Nothing about this hotel
That the rooms smelled awful so we switched rooms and there it was. The same smell. It smelled like heavy carpet smell. Turns out they were smoking in the room before we arrived. We were later told to heck out find a different hotel and leave. The staff weren't helpful at all since there was a big group checking in she didn't care about us
To be honest there wasn't much I liked about the hotel and I have stayed there before.
This is my second stay at this hotel and I book it because it's fairly close to the Houston rodeo. You have to pay $9 for parking and I'm like you are really changing me for parking when I'm a guest at this hotel? No free continental breakfast really? Holiday Inn express has a great free breakfast. The sheets were seriously like 100 count plastic or something in case you wet the bed. The housekeeper entered my room 3 times starting at 7:30 to noon and we were trying to sleep. The front desk had gotten my reservations wrong and called my room at which time I explained to them we were staying 2 nights. Well I guess the front desk didnt believe me because they locked me out of my room. I had to go to the front desk and show them my reserverations. Terrible experience and quite frankly I dont think I'll be back.
I like the overall value in the cleanliness of the rooms
I didn't like the 50 dollar deposit per room because I reserved three rooms so that was an extra hundred and fifty dollars taken out of my account
The room was comfortable.
It was the first time we both stayed here. Out of all the places to stay in Houston we chose this place. What ruined our experience was that my new 2015 vehicle was vandalized in the self-parking garage. This ruined my whole experience and and impression of crown plaza. I reached out to a manager and she quickly pushed us to the valet staff. The manager was out of town so Eric just made me fill out an incident report. He stated the his manager Mr. Dillet would call me and till this day he still has not reached out to me. I had to call him consistently to get an answer. I've already spoken to him and I understand the outcome. It was just the way things were handled that makes never want to return to this place again.
Este hotel de la zona de Barrio Greenway Plaza-Upper Kirby se sitúa a 0,7 km de Greenway Plaza y a menos de 5 kilómetros de Zoológico de Houston y Menil Collection. Museo de Ciencias Naturales de Houston y Museo Infantil de Houston también están a menos de 5 kilómetros.
Basado en 3.228 opiniones
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