Hoteles en West End, Vancouver

Ventajas: El hotel y la ubicación El restaurante es excelente. Intentamos hacer un paquete de desayuno. Bien vale la pena.

Ventajas: Personal

Desventajas: Me he alojado en hoteles que cuestan 2/3 el costo de este lugar en Vancouver y estaban igual de bien si no mejor. Estoy muy confundido por qué pagué $600 por una noche de estancia aquí.

Ventajas: Bien equipadas, modernas y amplias.

Desventajas: El ruido de las obras. El hotel no nos avisó. Lo habríamos evitado.

Ventajas: El personal era increíble las habitaciones estaban impecables las vistas de nuestra suite en la esquina eran increíbles.

Desventajas: Aunque las características de este hotel son realmente increíbles ... No pudimos oír música vía Bluetooth con ell sistema de estéreo desde nuestros dispositivos. Mi novia había hecho una mezcla para mi celebración de cumpleaños tuvimos que escuchar desde el ipad

Ventajas: The location was good -- pretty central to downtown and only a short walk to the Skylink train.

Desventajas: The living room was extremely small -- much smaller than the pictures on the website. It's not a room one would want to hang out in. So for the price, it didn't strike me as a good value. The check-in process occurs in a dark, run-down room in the hotel garage. I'd recommend the place for business travel. I'm not sure I'd recommend it for leisure travel.

Ventajas: cleanliness, modern, practical, amenities

Desventajas: the after shampoo conditioner is impossible to get out of that bottle. please change your container!

Ventajas: The service was outstanding. We had two suites during the day of our wedding for both wedding parties to get ready in. All of our requests were completed in a timely and gracious manner. The staff was incredibly nice and overly helpful. Thank you for making our day that much easier.

Desventajas: Nothing, it was a perfect stay for what we needed.

Ventajas: Ubicación perfecta

Ventajas: Hotel hermoso. Gran ubicación. Personal amable.

Ventajas: Gran hotel, todo era tan agradable. El personal era muy servicial. Las habitaciones son muy cómodas y la ropa de cama estaba genial!

Ventajas: Servicio El conserje, especialmente Miguel! Personal de recepción nocturno, Zach, Jennifer, y Wing!

Desventajas: El control remoto de la televisión era demasiado difícil de leer, y a veces no funciona! Sin embargo, el electricista fue rápido en llegar!

Ventajas: Las habitaciones, el personal, la ubicación y las instalaciones hacen de esta una estancia encantadora en general. Sin duda me alojaría de nuevo aquí.

Ventajas: La ubicación es estupenda para ir de compras y comer en la calle Robson.

Desventajas: Aparcamiento y acceso a Internet caro.

Ventajas: Gran ubicación. Gran hotel.

Ventajas: Ubicación, vistas, comodidad

Desventajas: Tener que pagar por el wifi

Ventajas: La ubicación era excelente. El conserje era muy servicial. Las habitaciones estaban limpias y grandes. El restaurante es muy bueno

Desventajas: El acceso a Internet debe estar incluido en todas las instalaciones

Ventajas: El personal era muy agradable desde el aparcamiento hasta el mostrador de conserjería

Desventajas: Que te cobran extra por internet.

Ventajas: The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. Street noise was virtually nil (fifth floor). Room service breakfast was delivered on-time, well presented, and tasty.

Desventajas: Wifi should be included at no extra charge.

Ventajas: Location , rooms Beds, real nice bar and Resturant!

Desventajas: Experience at Spa with our daughter who is undergoing Treatment was a disaster!! I picked this hotel because of the spa but her mani & pedi and the technician was aweful! She also had a massage which she did enjoy!! I bought WiFi $19.95/day didn't work! Talked to a call centre in Missiouri - said he reboot server/ still didn't work! Disappointed but the overall hotel we did enjoy- beds , rooms, etc.

Ventajas: The hotel is centrally located in downtown Vancouver and is close to everything. The staff at the hotel, particularly those that work as the concierge, are amazing! I wouldn't want to stay anywhere else in Vancouver.

Desventajas: They charge extra for WiFi, but you can access it for free in the lobby.

Ventajas: It's in a fairly convenient location, with a pretty lobby, clean rooms and a nice pool and hot tub area. There is 24 hour room service and the food is pretty good.

Desventajas: They charge extra for wifi, they charge extra for using the business center (but you can ask the concierge to print and they will not charge you). I did not find the front desk to be friendly or accommodating. The double room is essentially two twin beds. The rooms are rather small.

Ventajas: The hotel was beautiful and luxurious, including all of the amenities. Loved the restaurant and the oyster bar. Staff was very courteous and helpful. Would definitely come back again.

Ventajas: Nos encanta la ubicación! Es muy fácil llegar y salir. El personal cuenta con personas estupendas y serviciales! Volvería otra vez.

Desventajas: Sólo había aparcamiento incluido si reservabas a través del sitio web del hotel. Sería agradable tenerlo incluido.

Ventajas: Loved the location off the main road, but next to Stanley Park. Staff was friendly, check-in quick and efficient. Book with the hotel directly to avoid parking fees ($20)

Desventajas: Stayed in unit #1010, dated and a bit run-down; as a strata I assume suites vary. Wanted to use pull out couch-hardly room to extend it and it had no linens. Other suites may be nicer.

Ventajas: The staff was very professional and the facilities were great overall.

Desventajas: There is a strong smell on the floor and a different strong smell in the suite (like fried fish or something) the suite was great although it looked a bit dated . The staff mentioned they would put laminated flooring next year which would help with my 2 points above.

Ventajas: Great time. Superb location, quiet yet very close to west end food, shopping, beach. Very nice apartment, nice furnishings and well decorated. Front desk upgraded us to a two bedroom apartment. We were just in for one night after a long wilderness trip, but would be excited to stay here during a longer visit.

Desventajas: Kitchen seemed short of cooking gear, though we didn't stay long enough to warrant asking for additional cooking utensils. But they had a great coffee maker there.

Ventajas: El hotel está a poca distancia de lugares para, tiendas y entretenimiento.

Desventajas: El hotel está limpio, pero se ve que es viejo.

Ventajas: Su restaurante italiano es magnífico. Pasta todos los días y el mejor haibut que he comido. Las habitaciones son espaciosas, visitarlos, sencilla y cómoda. El personal es cálido y atento.

Ventajas: Ubicación perfecta, cerca del centro comercial. Gran personal. Restaurante en el lugar. Increíble

Desventajas: El hotel está un poco anticuado. La moqueta estaba dañado en nuestra habitación. Muy modesto por el precio, pero la ubicación era tan estupenda.

Ventajas: Nos dieron una suite estudio y no esperaba la cocina, dormitorio separado, sala de estar y un balcón grande. Lugar fantástico.

Desventajas: Grande, cómoda y a un precio estupendo.

Ventajas: Ubicación cerca del parque Stanley. Entorno muy limpio y romántico. Fantásticas vistas de la ciudad

Desventajas: Las camas eran duras e incómodas.

Ventajas: Enormes suites con una cocina agradable. La vista desde nuestra suite era preciosa. El personal del mostrador era excepcional. Servicial y comprensivo cuando había alguna pregunta o solicitud. Relación calidad-precio para un hotel del centro.

Desventajas: Tienen que modernizar las cañerías y la fontanería

Ventajas: Excelente. Uno de los mejores hoteles en los que me he alojado en Vancouver. Simplemente genial experiencia

Desventajas: Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 3:02:26 PM To : dutymanager@century-plaza.com Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 11:11:04 AM To : dutymanager@century-plaza.com Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: confirmations@getaroom.com Date: October 12, 2016 at 9:24:54 AM PDT To: lprice33@hotmail.com Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016

Ventajas: Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.

Desventajas: The rooms could use some remodelling, they're kinda heading towards rundown and the layout for the double suites feels awkward, then the vent in the bathroom was just noisy and useless. The elevators need a serious overhaul... they even set off the fire alarm, and then on checkout day only one elevator was working, which made for 15 minute delays across the board.

Ventajas: Great location, great fitness centre, comfy bed.

Desventajas: Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).