Hoteles en West End, Vancouver

Ventajas: Volveré a este hotel. Todo es

Ventajas: Gran mejora, la vista de la ciudad era magnífica.

Ventajas: El ambiente y la ubicación es increíble!

Desventajas: Nada. Todo era genial!

Desventajas: Ruidoso, paredes finas

Ventajas: The staff was very friendly. The location was very nice. The view was amazing.

Desventajas: Lots of noise. We could hear neighbors just talking and laughing until 2:30 in the morning. You can hear all the traffic and business noises. No information on simple things like ice machines or vending machines.

Ventajas: the view, the location,

Desventajas: overpriced, hotel just generally need an update and some attention to detail if they're going to charge those rates.

Ventajas: Great location on Robson, walking distance to Stanley park, food, shopping and Long walk to Granville Island, decent food in adobe downstairs, all corner rooms which is cool.

Desventajas: Hallways are narrow and hot/stuffy. Staff decently nice but really busy so a little hurried.

Ventajas: Loved being in the middle of the action on Robson street & walking to all of the shops.

Desventajas: I did not like the tiny bathrooms.

Ventajas: Muy cómoda. Limpio, bien equipado para nuestras necesidades. La ubicación es perfecta.

Desventajas: Poco o ningún control de calefacción en la habitación.

Ventajas: El personal del hotel y el personal del restaurante era muy amable y generoso

Ventajas: Loatin y encanto del Viejo Mundo

Desventajas: La habitación estaba fría

Ventajas: The location couldn't be better. The hotel is right across the street from English Bay with beaches, walking and bike paths. Stanley Park is a short walk north and just south you'll find lots of cafe's, shopping and bus service. You will also see the British influence along the tree lined streets with beautiful gardens and cottages mixed in with large apartment complexes. Also, the hotel has a great dining room and bar overlooking the water. The room service prices were reasonable and service was quick. Lastly, the hotel is dog friendly with no additional deposit required.

Desventajas: My stay fell between the Canada Day and US Independence day holidays and very warm summer weather, so it was extremely busy. There were so many people enjoying everything, but it made for a lot of noise. There is no actual air conditioning, just a portable unit and windows. I couldn't keep the windows open at night because of the noise. Also, if you open the curtains, you are visible to others in adjacent buildings. Next time I would prefer a room facing east. You won't see the water, but it should be quieter.

Ventajas: Recommended by a friend and worth it. Older hotel (loved actual keys!) that was quaint. If you expect a modern chain, you'll be disappointed. Checked in early and was pleased with the staff friendliness.

Desventajas: A concierge would be nice for recommendations. Staff gave sweeping/general recommendations about places to eat. The answer was "everything is good".

Ventajas: The Sylvia Hotel is located right on English Bay. Great spot for watching the sunsets and people. The room was on the small side, but the bed was very comfortable. The linens were fresh and clean as was the tub/shower and sink. The Wifi worked well. The staff was friendly and knowledgable. This hotel is within walking distance to many shops, restaurants and services. The area seemed very quiet. We did not have a car, so we took a taxi from the airport ($35.00 CAD - plus tip.) Grandville Market - which is a must visit- is a short distance from the Hotel. About a 20 minute walk to the False Creek Ferry - then a short ferry ride to the Market. Stanley park is only a 20 minute walk from the hotel also. We would surly stay at the Sylvia again.

Desventajas: No mini fridge in our room

Ventajas: the Sylvia is a classy, simple yet elegant place to stay. The location, a few minutes from Stanley Park, and across from the bay, is convenient and beautiful.

Ventajas: The historic Sylvia Hotel was perfectly located in the west end neighborhood. The staff was absolutely delightful.

Ventajas: The Sylvia is historic and located right near Stanley Park. I loved the old world feel of it. I would take the stairs just to admire the quality of the workmanship.

Ventajas: We chose this hotel for the location, close to Stanley Park, the Aquarium, a Starbucks and great restaurants a block away, and a lovely beach out front where we watched an incredible sunset. Their policies, like leaving the key at the front desk, were the same that we'd encountered in Europe, and the front desk staff were friendly and made an effort to remember our names and get to know us. They gave us coupons for the Aquarium (and we loved the Aquarium!). We probably could have got away with using the street parking as there was a spot out front that we took as we checked in, and we could have stayed there until 9 am for sure (according to the street sign), possibly until 11 am since it said the spot was rated for 2 hours between 9 and 6. The window had a lovely view of a fountain by the office building next door, and looking to the left, we could see the bay and trees along the beach.

Desventajas: The room felt small compared to most American hotels, but there was a nice table with two comfortable chairs by the window. There was a tiny gap between the wood of the bathroom vanity and the floor. I didn't mind, but I could imagine my mother cringing as she likes everything to be modern and new. The bathroom was on the small side--comfortable for one person, a bit tight for two. On the plus side, the tub and sink did seem rather new, and were bright and clean. The wifi did not work well, so we didn't use it. It was just easier to use our phone as a mobile hotspot.

Ventajas: You can't beat the location. Staff is very friendly. Great views.

Desventajas: No A/C. No cross current. Rooms on two sides of the building get morning/afternoon direct sunlight that turns the rooms into an broiler. It was 90 degrees and we literarily could not stay in the room and rushed to get out of it as soon as possible.

Ventajas: From my checking to my check out, from assisting with directions to helping with train service the staff was the best I have ever encountered. I extended my stay by two days because of the staff, location, and the historic vibe. Also very gracious housekeepers.

Ventajas: El hotel está a poca distancia de lugares para, tiendas y entretenimiento.

Desventajas: El hotel está limpio, pero se ve que es viejo.

Ventajas: Su restaurante italiano es magnífico. Pasta todos los días y el mejor haibut que he comido. Las habitaciones son espaciosas, visitarlos, sencilla y cómoda. El personal es cálido y atento.

Ventajas: Ubicación perfecta, cerca del centro comercial. Gran personal. Restaurante en el lugar. Increíble

Desventajas: El hotel está un poco anticuado. La moqueta estaba dañado en nuestra habitación. Muy modesto por el precio, pero la ubicación era tan estupenda.

Ventajas: Nos dieron una suite estudio y no esperaba la cocina, dormitorio separado, sala de estar y un balcón grande. Lugar fantástico.

Desventajas: Grande, cómoda y a un precio estupendo.

Ventajas: Ubicación cerca del parque Stanley. Entorno muy limpio y romántico. Fantásticas vistas de la ciudad

Desventajas: Las camas eran duras e incómodas.

Ventajas: Enormes suites con una cocina agradable. La vista desde nuestra suite era preciosa. El personal del mostrador era excepcional. Servicial y comprensivo cuando había alguna pregunta o solicitud. Relación calidad-precio para un hotel del centro.

Desventajas: Tienen que modernizar las cañerías y la fontanería

Ventajas: Excelente. Uno de los mejores hoteles en los que me he alojado en Vancouver. Simplemente genial experiencia

Desventajas: Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 3:02:26 PM To : dutymanager@century-plaza.com Cc : fdassistant@century-plaza.com; supervisor@century-plaza.com Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:lprice33@hotmail.com] Sent : 10/16/2016 11:11:04 AM To : dutymanager@century-plaza.com Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: confirmations@getaroom.com Date: October 12, 2016 at 9:24:54 AM PDT To: lprice33@hotmail.com Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016

Ventajas: Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.

Desventajas: The rooms could use some remodelling, they're kinda heading towards rundown and the layout for the double suites feels awkward, then the vent in the bathroom was just noisy and useless. The elevators need a serious overhaul... they even set off the fire alarm, and then on checkout day only one elevator was working, which made for 15 minute delays across the board.

Ventajas: Great location, great fitness centre, comfy bed.

Desventajas: Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).

Ventajas: It was easy to find the hotel location, parking, and the view was lovely. The hotel staff were friendly, helpful, and easy to reach. The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel. There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor.

Desventajas: The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work. Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.

Desventajas: The bed was horrible way too hard , the a.c. didn't work, we agreed not to go back

Ventajas: I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa. There is also a cool little cafe you can enter right from the lobby. since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time. I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there. The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train. Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.

Ventajas: My reservation was cancelled with out my consent! The room was resold for more than double!

Desventajas: Getting the run around by Kayak, Get a Room and Century plaza Hotel and Spa. Being offered a room of the same value in a different city. when a person reserves room in a city they usually want to be in that city. Greedy corporate pricks!