Hoteles en Side (Antalya) próximos a Lago Titreyengol

Ventajas: The View and Garden was absolutely amazing.

Desventajas: The Stuff was unfriendly especially at the Check IN. The Rooms are very old.

Ventajas: Cleanliness very good Location very good you can take the bus 10 min to nova mall 4 turkish lira Food very good hoping to extend the time of dinner to 22:00 Staff excellent, especially Farhan the barman he is always happy Slides are few hoping to put more

Desventajas: Minibar coolness is not good, you can not enjoy a beer

Ventajas: we like the food very much. It was so tasty and diverce. All the staff were very professional and friendly. Special thanks to Seher and Fethi in the restaurant and Sultan for the housekeeping. Mr. Zafer at the reception was very kind and helpful. Also all the animation team for 2019 were so professional and creative. Thank you for your hospitality. We will gladly come back next year.

Desventajas: The aquapark should be more developed and renovated.

Ventajas: Location, selection of food, cleaning service and mini disco club were amazing. Smiley service were superb, Natia was very helpful and sensible lady. Mini club was a great help, my kids enjoys their stays and Anna was like a god send to us, she literally makes my children happy most of the time. Most of the reception staff were friendly as part of their manager.

Desventajas: The front desk manager was very rude, I have booked 4 rooms, he tried to give us different room with different beds, I reject it as when we booked we have selected the type of bed from booking.com I insist to get exactly what I have chosen and paid for, Mr. Yassin finally agreed to provide what I want. Later, Mr.Yassin who was the manager, tried his best to charge me for an extra child, we have spend the first two days of our staying arguing with this manager. Finally, I said I am going to make a complain, you should contact booking.com, we have been in contact with one of the customer service of booking.com but still he insist to charge us. I was so sure that I have paid the right amounts for the right persons so I refused to pay. I told him to check again as I have booked 4 rooms, he said if you are not happy I can book you another hotel( which is very very rude), I asked him again go and check if I have to pay extra or not, he said ok. Next day, he said you don’t have to pay extra, it was our mistake without even saying sorry. I would love to go back to Otium but will never because of that behaviour. I pay money to enjoy my holiday not to have argument. Another problem was with the shop owner who was selling bags and clothes just near the spa, he came to me while I was talking to my mom by Kurdish language, he asked me where are you from and I said Kurdistan, straight away his face turned red and he said you shouldn’t say that, there is no such a place like Kurdistan meanwhile most of the catering staff were Kurdish and very friendly with us.

Ventajas: We liked the free drinks that are served at the mini bars. It was amazing to deal with this employee named Farhan at the mini bar, he has this sense of positive and happy energy all the time and he spreaded it with us. We really like him.

Desventajas: There is no drives from the hotel to the city vice versa.

Ventajas: Everything basically, great place for a lazy vacation.

Desventajas: Nothing much to complain about.

Ventajas: Every thing was excellent but only problem was the staff many of them are not kind,for example they servise your drink you say thanks they dont talk to you.

Ventajas: Very nice hotel, very friendly staff, entertainment team very very friendly n lively, excellent food and very good money value

Ventajas: Food was wonderful. Sea was clean and the beach was silky sand. It was a wonderful experience for us...

Desventajas: I can not find and bad issue...It was a wonderful experience...

Ventajas: Nothing to be liked it was the worst hotel I've ever been to

Desventajas: Everything in that hotel was rubbish Especially the staff they are very rude unfriendly unhelpful they don't cooperate with guests. The air-conditioning is very bad very hot it's useles. The restaurant is also very bad as the food is the same every day and night the same food and dishes. I don't recommend this hotel for any one at all.

Desventajas: Food

Ventajas: The hotel was good, the food was excellent.

Desventajas: Staff don't speak English.

Ventajas: Good pool. Spa had good service. Good variety in food.

Desventajas: Rooms are very small. Alot of additional things to be paid for like the wifi and safe. As a five star hotel those things should be included. Dinner ended very early. Needed to leave on tour early in the morning and was promised a breakfast box. Morning staff was unaware when I asked and eventually gave me a juice box and a dry bun. Very disappointing for the price paid and the star rating of the hotel

Ventajas: Service is good. People are friendly. Wifi was much more better in comparison with past year. Food is also good.

Desventajas: I am visiting Linda for the second time, and of course I would like to say what could be better. For the first, when I have arrived to the hotel, administration told to me that there are not numbers with the places for children, though each room can accept at least one child by default. Instead of apologising and trying to find the suitable room, they wanted to place 5 persons in one(but large) room, despite I have ordered 2 rooms. Very strange position of the hotel. I think in such situation 5-star hotel will do their best to satisfy customers, but they behaved them as 3-stars hotel. Also I wanted to mention the singers. They are so poor, with so bad(!!) voice, that I thought they sing for free. Very poor organization of the evening party(in comparison with the past year!). As usual bus also can work better. Going not each half hour, but at least each 15 minutes.

Ventajas: The rooms are really nice - besides the mistake i have already noted. Rooms are clean, beds are nice, the bathroom is pretty big. Every room has a decent balcon. The place is very nice for young families with small children.

Desventajas: There was a problem with our reservation - we reserved a room with three separate beds but they gave us a room with one double and one single. Entertainment is poor - mainly old russian music. I suppose it is that way because of the russian tourists but i didn't see them enjoy also. The kitchen is O. K - big variety of foods but lacking seafood - just some fried fish.

Ventajas: Great beds Excellent cleanliness and comfortable rooms Great beach and pools Big shout out to the guys at the reception desk they were so helpful and friendly akso the guy at the door who helped us out with the driver situation where the same girl i talked about in my negative feedback ended her horrible behavior with us As we told her that We have booked for a driver before coming to antalya but we needed to call him before we leave the resort , the other resort we stayed in when we were in kemer were so helpful and helped us to get in touch with him since we don’t have a Turkish SIM while this girl kept telling the guy at the reception not to call him for us !! He then called our driver from his personal cellphone and apologized for her horrible attitude!!! The only reason I didn’t go to management is i wanted to post this on booking so people would know if they fall into this criteria don’t go to this girl for any issue with your Booking she will be rude with you and god help us and let her supervisor send her to a hospitality training course she needs it !! I hope the hotel management will see our comment she is a lawsuit waiting to happen to such a good resort because of her bad temper with guest !

Desventajas: My complain would be one of the girls on the reception desk . ( I don’t know her name but she has brown hair with what i think is some white hair and she doesn’t wear a uniform like the others and in serious need of orthodontic appliance -I’m a dentist so I notice these things first-) everyone else besides her were amazing and friendly. I was planning to walk up to management and complain about her rude attitude and her fake smiles , she tried to play us around instead of giving us what we have booked for . We booked for 2 standard rooms she decided that it would be fine to give us one standard room and the other was a standard room for special need people .. the room’s bathroom was equipped for people who are on a wheelchair to help them around with the everyday routine, you have the shower had metal handles everywhere , the sink nearly touching the floor and the mirror was hanged in a sharp angle you can’t even see your self in it standing.. now how can 2 adult tall girls use that bathroom? When we went and told her , she gave us the worse answer a receptionist can say (“ well I understand but if you think about it we gave you a better view “ )... can i take a shower using that view or wash my hands ? NO ! It was unprofessional and she made it worse saying (“ well the other rooms are reserved for the tour group from other countries and I cannot give you that “ ) I felt offended by that last comment so was my sister we were treated as lesser guests just because we don’t belong to “ tour groups “ even tho i paid the full price for the room not like the tour group where they get offers and better discounts and at some point i felt that she was being racist because we checked in with our iraqi passports , i wonder if she had treated us better if we told her we live in UK but for local travel we use this Passport? If it wasn’t for the other two people in the reception team that treated us just as welcomed guests i was discussing the option of leaving Immediately !!