I expected a lot more courtesy for the price and previously high ratings. The restaurant staff, with the exception of one lady, was borderline rude and again inattentive. Menu not filled with good variety for each meal.
Desventajas: With the exception of one staff member upon check out, I found the staff to be disappointingly inattentive and aloof.
Ventajas: The room we got was much better than we expected
Desventajas: The restaurant was absolutely not belonging to a 4 star hotel. We ordered a (medium)steak and this went back 4 times to the kitchen, because they could not make a medium steak. In the end they solved this by giving us the steak for free