Menlo Park hoteles

Ventajas: Limpio, buen desayuno, personal muy atento

Ventajas: Bonita habitación en un excelente precio He pagado más por otros lugares en las inmediaciones que no era tan bonitos como el Zen

Ventajas: Was lacking Buddha head and temple, which would have really made it a "zen" location, but its karma sufficed. Had a peaceful aura about the property. Sorry we missed breakfast, but had to leave before 7 a.m.

Desventajas: Did't like that it didn't live up to it's name. The Zen Hotel should have a true "Zen" garden.

Ventajas: I chose to stay here for a night before starting at Stanford University. The location is excellent - just a 12-minute drive to the campus, and a short drive to the nearby Walmart. Amenities are great with L'occitane products, and the room came with USB ports installed with the sockets which were so convenient to use. Hotel also has a generous selection of complimentary snacks and beverages in the room, and a coffee machine furnished with Starbucks filter coffees. Breakfast service was comprehensive with a personal touch - including splendid fresh smoothies and an adorable pancake machine. There were also handmade cookies available from 1pm which you can get at reception.

Ventajas: Beautiful rooms, comfortable beds, fantastic breakfast, welcoming and helpful staff -the Zen Hotel has it all!

Ventajas: The patio and access to the exercise room

Ventajas: The room was clean, breakfast was excellent. I liked the Shampoo :-)

Desventajas: The location isn't close to anything, but you know that when you book so it's not a surprise.

Ventajas: Five star room interior! Wooden floors! Fantastic L’Occitane bath amenities. Very clean rooms with balconies. Lots of healthy complimentary snacks in the room. Kitchenette. Beautiful furniture. Very helpful staff. Breakfast was the best ever with plenty it fresh fruits, warm entrees and smoothies.

Desventajas: Nothing.

Ventajas: Excellent breakfast and customer service.

Ventajas: Convenience, cleanliness

Desventajas: No

Ventajas: Felt luxurious, super clean and lots of complimentary stuff

Ventajas: What a nice place, not our first time at The Zen Inn, but as always a nice place to stay in Palo Alto. We were upgraded to a suite, very nice 1 bedroom big living room, dining room , and kitchen. felt like a nice apartment. Breakfast is decent,good coffee, The staff are very kind.

Desventajas: it was all good

Ventajas: The ham and cheese omelette was great. Cookies great. Snacks in the room great.

Desventajas: I declined the cleaning as we were still getting ready. Asked staff member if She could service room since we were leaving and she seemed irritated, room was serviced and mostly clean except dirty mugs and cups left behind.

Ventajas: We satisfied and appreciated

Desventajas: We have no any problem.

Desventajas: Me decepcionó, disfruté de mi estancia en 2013, pero la decoración (alfombras horribles), la comida se había deteriorado considerablemente entre entonces y mi reciente estancia. Es demasiado malo, es una propiedad encantadora.

Ventajas: Great gym. Beautiful property. Lux room amenities.

Desventajas: door to patio though beautiful was not designed well. Had to call hotel staff to show me how to open it.

Ventajas: Restaurant is very good. Nice terrace.

Desventajas: Bar is more like sport bar. Although they had live band in the lobby, it was empty and quit sad to look. Rooms are very old school. Bathroom was nice, but bedroom should be better considering the price.

Ventajas: The room was large, with lots of light and a private balcony. Beautiful landscaping.

Desventajas: No coffee shop or somewhere to just get a light bite to take back to our room. Madera did Latte to go, but no yogurt or croissants.

Ventajas: Everything else

Desventajas: Price

Ventajas: Service, food, central location, gym

Desventajas: Not much

Ventajas: This is a first class property and the staff lives up to the expectation.

Desventajas: the food was poor.Forgot things.No blue cheese dressing .We requested blue chesse salad dressing and were brought a plate of blue cheese.We laughed and said should we go to the kitchen and make it our selves.for a 5 stars service this is NOT GOOD.We have had disapointment with your food before

Ventajas: Big room, friendly staff, excellent amenities. Very convenient location for all things Silicon Valley

Desventajas: Expensive room service... bagel, coffee, oj > $30.

Desventajas: Cost for the room was far too high!

Ventajas: It was extremely clean and the bed was SO comfortable. Breakfast offered lots of options and everything was delicious.

Ventajas: The room was great.. very clean and the materials used are better compared other Holiday inn branches

Ventajas: Room was clean, spacious, and tastefully decorated. Large (maybe 50") TV with plenty of channel selection. Room was very quiet as well. Good selection of foods for breakfast. If you're in the area, this place will make for a very nice stay.

Desventajas: No one at the front desk when I arrived. Strange but, apparently, she was assisting another guest somewhere in the hotel. However, when the clerk returned, she was polite, friendly, and zipped through the check-in process quickly.

Ventajas: location

Desventajas: value of money

Ventajas: I love this place. It’s spotless! Quiet. Great mattress, towels, fast check out. We will always stay here when in area.

Ventajas: The room and bathroom were really clean.

Ventajas: Access to main streets easiy Restaurants nearby had good food

Ventajas: I liked he cleanliness. It's also a good size room.

Desventajas: I didn't like the person who did our paperwork when we enter that night. She wasn't smiling and give us any welcome at all. This is a business and they need to serve customers. I have to run back and forth because I feel she's not helping us.

Ventajas: The location was great as it was in close approximation to the movie theater, restaurants and other local attractions.

Desventajas: N/A.

Ventajas: The free breakfast

Desventajas: Nothing

Ventajas: Awesome place to stay. So clean & comfortable with a very nice staff.

Ventajas: Muy tranquilo y verde.

Ventajas: ¡Me encantó! Tan guay tener la estanques koi entre las habitaciones! Tan bonito!

Ventajas: Necesitamos dos habitaciones y nos dieron una buena tarifa pre-pago. Estancia corta pero cómoda. Muy buen desayuno en el hotel.

Ventajas: The atmosphere of the entire hotel was relaxing. The landscaping is beautiful! We loved the ducks and the koi ponds. Every person that we can think of would love staying there. While the breakfast was expensive, the food and the service was awesome!

Desventajas: The water fountains are loud. Please add a hot tub.

Ventajas: I'd like to give all my beautiful words to it. It's a splendid place to stay in such a business neighborhood. Plenty of plants and delicate small lovely views in the garden make it a relax vacation vibe there. What's more, the poolside restaurant is awesome, highly recommend. The room with pool view is not big but comfy and clean. I love their pillows really. Staffs're patient, friendly and helpful.

Desventajas: none.

Ventajas: Everything was great

Desventajas: I did not think the bed/ mattress was the same quality as the rest of your great establishment.

Ventajas: It was super clean

Desventajas: N/A

Ventajas: The staff were very accommodating. The restaurant is very good. The gardens are calming. The room was spacious, had a ceiling fan and a wet bar with refrigerator - very nice!

Desventajas: there are not enough parking spaces.

Ventajas: Pool and restaurant

Desventajas: Room was hot, took awhile to cool

Ventajas: Es un hotel donde el servicio es lo que prima. La calidad de su cocina es excelente y el interes de los trabajadores es genuino. Todo son facilidades y atencion. Con claridad un establecimiento por encima de sus pares.

Desventajas: Nada en especial

Ventajas: The court yard design

Ventajas: The gardens are beautiful! Quiet location and alit of interesting history with the hotel.

Ventajas: Todo estaba muy bien

Desventajas: todo me gusto

Ventajas: Ita was very very tasty

Ventajas: What a treasure thus Hotel is! Beautiful room, very comfortable bed, spotlessly clean. Great food and warm friendly people. Loved it!

Ventajas: Todo era de primera clase. Personal, acabados, comida, servicios, atención al detalle, todo estaba por encima de las expectativas.

Desventajas: N/A

Ventajas: Hotel bien mantenido agradable

Desventajas: Música u otros ruidos desde afuera podía escucharse dentro de la habitación durante la noche.

Ventajas: Personal atento, limpio, elegante, cómodo, pero no demasiado pretencioso

Desventajas: El ruido de los trenes, pero la cercanía del tren es un pro.

Ventajas: Todo el mundo fue muy amable y el hotel estaba limpio y era muy bonito. Nuestra habitación era genial y nos dieron una mejora gratuita.

Desventajas: Nada! Tener que irme :)

Ventajas: Conveniently located. Close to a large shopping center and several restaurants. Very homely and comfortable. Very friendly and helpful staff.

Desventajas: Sound of the train passing by.

Ventajas: I have stayed at this Hotel in the past and everything was excellent. Clean room. Comfortable bedding and beautiful property.

Desventajas: Our air conditioner's chill water valve was slamming shut. Which sounded like a door slamming all night long. We reported the problem, only to come back to our room to find the temperature at 95 degrees and the problem not fixed. We had specifically stated the problem was with the air conditioner, not the heater.The bathroom was dirty. Found long black hair all over the bath tub, I have short blonde hair, plus we had not used it. The bed was awful, most uncomfortable thing I have ever slept on. The saddest part of all was we said the stay was bad, on check out no body seemed to care

Ventajas: Clean and Wonderful

Desventajas: nothing

Ventajas: Loved the look and vibe of the hotel!

Desventajas: Different sized pillows- one thin one.

Ventajas: I have stayed at the property many times of the past few years. Facilities are a little older, but well maintained. Staff and food operations excellent. You can’t beat the location for work in the valley.

Desventajas: Prices have escalated a great deal in the past few years. Triple what it used to be.

Ventajas: rooms are spacious and clean, very convenient to get around and nice view of the garden, fast internet

Desventajas: a bit of pricey and no breakfast. Other than that, no complains.

Ventajas: The best thing the hotel has is a lovely patio where you can have lunch and dinner. It has a very nice swimming pool as well. The location is great!

Desventajas: Rooms need to be updated. The mattress wasn’t good.

Ventajas: The patio was perfect and the weather too!

Ventajas: We arrived somewhat later in the afternoon and the check-in desk were very friendly and helpful. Our room had a really nice view of the courtyard and balcony. Lots of room to get ready.

Ventajas: Excelente Boutique Hotel, muy bien ubicado. Muy buen servicio, las habitaciones limpias y acogedoras. Muy recomendable por precio y calidad. Volveríamos nuevamente en nuestra próxima visita.

Ventajas: It was quite place

Desventajas: Everything

Desventajas: La reserva estaba hecha para dos habitaciones y al llegar al hotel nos confirmaron que Booking sólo les había hecho llegar la reserva para 1 habitación

Ventajas: Nice view of the bay and boardwalk just outside . We had a car so this location was perfect since the highway was close to drive downtown San Francisco , Pacific Coast or SFO . Great value !

Ventajas: The breakfast was good, the room was clean and spacious and well furnished.

Desventajas: Walls are thin. I could hear neighboring guests (I.e crying baby) throughout the night

Ventajas: A fantastic experience. Great facilities and staff (special thanks to Cherona). The suite we stayed in was the best. Great night's sleep. Nice in suite kitchen and bedrooms.

Desventajas: No complaints

Ventajas: Everything!

Desventajas: Very nice stay!

Ventajas: The location was great- quiet but near enough to a market and restaurants. Very comfy bed, nice and clean.

Desventajas: Wish there were robes in the rooms;

Ventajas: Bed was really comfortable and the staff were really friendly and helpful

Desventajas: The room wasn’t what I expected. I thought it was bigger and the bedroom was separate from sitting area

Ventajas: kitchen, suite walking around the Bay

Desventajas: no view on the Bay

Ventajas: location was good, I wanted a pool or hot tub, but was not on the property. We were not offered access to the pool on the adjoining property. eating room for breakfast was small, but adequate.

Ventajas: Didn't have breakfast due to schedule. Very comfortable and convenient location. Suited our plans tremendously.

Ventajas: Location. Is the best. The staff was wonderful. I would come back if the mattress was changed.

Desventajas: The beds are terrible. They are old need to be changed for new ones. Did not get a good nights sleep at all. They make way to much noise when you make the slightest move. The middle of the mattress sunken in the middle.

Ventajas: Great location. Free parking. Satisfying breakfast. Really good walking trails nearby. Really close to freeway while still not feeling close to the freeway. Nice amenities. Very helpful staff.

Desventajas: We got charged 2x but when I told them they needed to refund me as the room was prepaid, they had it done that day.

Ventajas: Wonderful service! I will go again !

Ventajas: Everything was perfect!

Desventajas: The price??? But can’t complain... get what you pay for (lol)

Ventajas: Nice, comfy bed with good amenities. Extremely quiet, considering that the hotel is perched beside a major highway! Decent restaurant, room service & coffee shop.

Desventajas: Hotel pool “under maintenance” - closed off to guests - should be disclosed ahead of booking & credit should be offered.

Ventajas: Great customer service throughout the stay.

Desventajas: The pool area was a bit underwhelming but the customer service on deck more than made up for any shortcomings on the surroundings.

Ventajas: The location and the service

Desventajas: the restaurant in the hotel was under my expectation.

Ventajas: Fabulous first class hotel, love the pool, the shop the food and service up there.

Desventajas: I wanted a small dinner on the first night I landed and didn’t want to eat in my room. The waitress was offended that I didn’t order 3-4 courses. I felt told off.

Ventajas: Door and other staff were friendly and helpful. Facility is new and attractive. Fruit basket in room was nice touch.

Desventajas: Room service dinner was unsatisfactory. One salad was from restaurant and was very good. Tasteless and dry chicken dish and bland ceasar salad and side rice, aparagus were not fresh, dry and barely cooked. “Fresh baked cookies” were not - i didnt even eat them all which is amazing for me. Workout room too small and crowded. Front desk did have our information. Not such a big thing but they didn’t offer dog treats for our two dogs. Beds were adequete only.

Ventajas: The bed pillows were good.

Desventajas: Breakfast was not good at all: poached eggs were cold (meaning that they were not poached at the moment), when cutting them there was water inside. Coffee was not good either. The bath tube was not clean. There was dirt pumping from the sewage.

Ventajas: Comfy lobby n Quattro bar

Desventajas: It was a bit awkward to get to through a corporate business park with multiple drives and entrances. Every time I took a car it had difficulty navigating.

Ventajas: The front desk service staff.

Desventajas: Housekeeping needed to make multiple requests because poor communication

Ventajas: I enjoyed the poolside room, the outdoor areas, the great variety of breakfast foods and the comfortable bed.

Ventajas: Staff and room were nice and clean

Desventajas: None

Ventajas: La cama muy cómoda. Wifi muy bueno

Ventajas: The dvd player was an added bonus. The staff was very helpful .

Desventajas: Our president (tRump) is still broken. He should be in jail for child abuse, if nothing else.

Desventajas: I am sad that the Red Cottage in will be demolished in October. It is quaint, cozy and in the perfect location.

Ventajas: The grounds are beautiful, very peaceful place.

Ventajas: Super friendly & helpful staff & nice breakfast selection. Private table & chairs outside of room is nice to relax outside near the pool. Very clean.

Desventajas: Waaaaay overpriced. I have stayed at the Grand Hyatt and other similar quality hotels for far less than the cost of the Red Cottage Inn.

Ventajas: I didn't had breakfast and bed was good

Desventajas: Everything ok

Ventajas: During our entire tour of USA This has been the best Inn where we had been. Check in listed 1 minute, room was extremely clean, pool and common area well kept, quality of the breakfast very good. I'd like to express my congratulation to Ynah R. Garcia, Dircetor of operation for how well this property is kept and run.

Desventajas: Nothing to complain about.

Ventajas: The grounds were absolutely gorgeous! The breakfast was perfect for all appetites with offerings of Starbucks coffee, proteins, and carbs. Very clean and cozy. Staff was very kind and helpful during the check in and out process.

Desventajas: n/a

Ventajas: La terraza , con una mesa para tomar desayuno y salida directa a la piscina.. Tiene un buen estacionamiento y el desayuno es adecuado, con buen café y te , jugó de naranja y fruta fresca

Desventajas: El closet muy pequeño si como en mi caso van por largo tiempo.

Ventajas: Was an excellent experience. Its a Motel after all, not a cruise ship. For a Motel it was excellent, 5 stars all the way staff was great and its in a really good location. Close to downtown Menlo Park, however out of the way enough and far enough off the main road that its very quiet, even in the daytime when things are busy. Did not break the bank which is what was really nice.

Desventajas: Not too much not to like. Was a great place. Nothing that I can think of that I didnt like. Was 5 stars all the way

Ventajas: Spacious room, beautifully decorated, clean, safe, helpful staff and excellent breakfast

Ventajas: Every staff member was warm, personable and helpful. Room with kitchenette, seating area and balcony was great.

Desventajas: All good

Ventajas: The staff is exceptionally friendly. The breakfast buffet!

Ventajas: Love everything. Perfect.

Desventajas: Nothing. Perfect

Ventajas: Very clean comfortable location. Friendly helpful staff.

Ventajas: The BBQ was a great experience for the family.

Ventajas: Good Coffee!

Ventajas: Everything about this hotel was awesome. The staff was wonderful and friendly.

Desventajas: I would highly recommend this hotel to everyone.

Ventajas: What I really appreciate about this establishment was the free laundromat available to your clients.

Ventajas: I like the nature ambience, the modern design, the outdoor relaxation seating, the sunny lobby and bright rooms, the security features in the hallway, ease of parking and location- close to restaurants and El Camino Real.

Ventajas: Room was very spacious, clean with a great bed. Young lady gave us a room in a very quiet area. Breakfast had a great selection of food.

Ventajas: Everything

Desventajas: Nothing

Ventajas: comfort, clean

Ventajas: La habitación tiene una excelente distribución. Una cama extraordinaria. La cocina muy bien equipada. Muy cómodo para estar en familia.

Ventajas: Great Staff

Ventajas: Cleanliness, nice staff, pet friendly

Desventajas: N/A

Ventajas: Breakfast was good, hotel was very comfortable, and staff was great!

Ventajas: Nice room and clean!

Desventajas: The parking is small

Ventajas: The lobby was gorgeous, the staff was friendly, and our room was fabulous. The breakfast was varied and delicious. Everything about our stay felt accommodating and generous.

Desventajas: Confortable Limpio

Ventajas: EVERYTHING was PERFECT!

Ventajas: Very comfortable and relaxing. The place was spotless and staff was very friendly

Ventajas: Modern amenities. Breakfast bed comfort

Desventajas: Nothing at all

Ventajas: Las habitaciones era cómodas y pulidas. Buena ubicación

Ventajas: Muy cómodo y tranquilo. Nos gustó el restaurante.

Desventajas: No me llego mi despertador.

Ventajas: Entorno tranquilo, relajante y hermoso. Es perfecto para una visita con hijos!

Ventajas: Habitación espaciosa. Las camas son cómodas. Hermoso, tranquilos jardines. Piscina climatizada en un jardín precioso.

Ventajas: It had everything we needed plus lip balm! It had a lovely garden view and walkout space.

Desventajas: The only thing I disliked was the odor of something used as a freshener. It felt unhealthy for us to be breathing.

Ventajas: The location is a bit far from the center and there are not many things to do around, but the shuttle service, makes your life much much easier. The room was very clean, having a tablet with all the necessary information, a TV, an iron, hairdryer, locker, microwave and coffee machine. Anything you need during a business trip. The swimming pool is small but clean. There is a big desk, which is very good if you need to work.

Desventajas: For the facilities you get, it is a bit overpriced. All personnel was very nice and helpful, except of one lady who was always grumpy and she would not listen to you( as a result she just did not write down the information about my shuttle). There could be a bit more lighting in the room

Ventajas: Almost everything.

Desventajas: The coffee pot in the room!

Ventajas: Convenient location near Stanford. Really nice, clean room. Liked the refrigerator and coffee, and convenient plug-ins. Air conditioning worked great. Parking was super convenient.

Desventajas: The creek was dried up. It wasn't clear where the elevator was. Recommend a sign at building 6 to indicate the elevator entrance is not in the parking area, but rather inside the fenced area.

Ventajas: The staff was extra helpful with retrieving our lost luggage from the airport! Thank you again!

Ventajas: Very clean and fresh room

Ventajas: I did not know that breakfast was available or included, I had an early departure. As a woman traveling alone, I felt comfortable with the location of the property and the room.

Desventajas: I can't think of anything, I wish that I had arrived earlier in order to go swimming... :-) That was on me though, not the fault of the hotel.

Ventajas: There is not restaurant in the hotel, but small store that sells sandwiches and snacks, unfortunately is closed on Sundays, so I went out to get a breakfast, and there are plenty of options available around the hotel, which is well located

Desventajas: I'm fine with all the service and price

Ventajas: Quiet location, set back off of El Camino Real. Room and area was very quiet situated creekside with a small patio. The front desk staff was VERY FRIENDLY, free shuttle within 5 mile radius (in a brand new Tesla) ... onsite deli with a good selection of items and restaurant. We only stayed one night, but would definitely stay here again.

Desventajas: Only small issue was at night air conditioner was a bit loud when on, otherwise no problems at all.

Ventajas: Really cute property! Clean, updated, rooms. Nice, relaxing, pool area. Lots of beautiful trees, flowers, and greenery. There was a very convenient market/deli on site that served sandwiches and salads and had an espresso bar.

Ventajas: The bed was like a laying on a melty marshmellow! Best night sleep my husband and I have had in a long time! It was quiet and relaxing during our stay there and the maids were prompt and and very good at what they do! The front desk clerks who helped us check in and out were beyond nice and comforting! I would definitely be staying again next time I plan a trip in the area!!

Ventajas: Nice setting.

Desventajas: No information on breakfast. Thought continental breakfast was included. Door to outside funky--not working correctly.

Ventajas: Bonito y pequeño lugar. Impecablemente limpio. Muy bien cuidado. Encanto nostálgico.

Desventajas: No hay los típicos servicios como un gimnasio, bar, o sala de desayuno.

Ventajas: It was very comfortable and the price was perfect. Staff was friendly and made you feel safe,

Desventajas: My original room on the second floor was changed to room 10 on the first floor which was a 12x12 threadbare carpeted, room with shower only. This I was charged $203. I was very short on time so I was not able to complain to anyone in charge. If you make a reservation and they change your room you must take time to inspect the room. I felt I was cheated .

Ventajas: Staff was very friendly. Large, comfortable room, and a very pleasant outdoor pool area.

Ventajas: The location was perfect for what we wanted; spending a couple of days looking around Silicon Valley and visiting Stanford University. Not really walking distance but a quick ride away. The room was delightful and super comfortable. Honestly thought it was better than some of the more expensive hotels we have stayed in. The staff were lovely and very accommodating.

Ventajas: The location was cozy and very well situated.

Ventajas: La habitación tenía todo lo necesario y más. Las camas muy cómodas, la habitación muy limpia y cuidada. Lo recomiendo 100%. El desayuno estaba genial y lo sirven en la zona de la piscina.

Desventajas: Me gustó todo.

Ventajas: The room was very clean with plenty of fresh towels, shampoo, conditioner and body lotion. The office staff was extremely helpful and accepted a drop off item for me and deliver it to the room without me having to call them. Wake up call was on time. A nice continental Breakfast with juice and coffee was delivered to the room. The pool was outside our room and all the plants were manicured, the lemon trees were beautiful and water is available for the pool area all day.

Desventajas: There was nothing not to like.

Ventajas: Buenas instalaciones

Desventajas: El personal de recepción parecía "cansado" y te explicaba y ayudaba lo justo. Junto a la pared, en el solar adjunto están de obras y comienzan a trabajar pronto. Deberían avisar.

Ventajas: Lots of flowers. Pool area is relaxing. Location is convenient. Breakfast is a nice benefit as well.

Ventajas: Cozy room

Desventajas: Pricey, but much better compared to other similar hotels in the area.

Ventajas: limpio, prolijo, comodo, nuevo. bien ubicado, facil acceso. parking

Ventajas: Definitely will stay here again. The hotel had been updated and is very clean. The bed is great. Location too.

Desventajas: Not applicable.

Ventajas: Interesante diseño

Desventajas: N/A

Ventajas: El diseño es moderno y lindo

Desventajas: El valet parking es muy demorado

Ventajas: Terrible value for money. $900 plus for the junior suite which was fairly small; had a box room for the suite bit; no bath (this is a suite!); almost nothing to eat after 11pm; the shower had so so water pressure and needed a clean; was very noisy around 11 and woken at 6.00 by street cleaning.

Desventajas: I booked for 3 nights and left after 1. It is OK but for $900 you expect something very good and this is not very good.

Desventajas: We booked for a family of five and expected a pullout bed or roller away, this wasn't the case. We need to book another room to accommodate our family.

Ventajas: Sweet Amenities cool modern vibe

Desventajas: Little bit of poor communication but it was fixed.

Ventajas: nice location and delicious food

Desventajas: none

Ventajas: Convenient location, stylish hotel with well-appointed comfortable rooms. Staff were helpful and they have an SMS Concierge who texts you right after check-in and was prompt to reply to questions and requests.

Desventajas: No tea or hot water in rooms. If you are a coffee drinker you will have a great machine with everything you need. If like me you drink tea you will have to ask. They kindly and quickly provided electric kettle and teabags and 3 mugs. The next day the cleaning staff removed the mugs and when I asked for them back and some additional tea bags, room service arrived with the items and a bill for $34+!! I was not happy with that.

Ventajas: Great staff, great location, best restaurant in the world, great view from the 7th floor... i hope to be back in one of the other locations. Room was awesome, i like the separate bathroom and the kitchen counter, the wardrobe...

Desventajas: Cold lift, why and how?

Ventajas: Will be a fantastic hotel....once is finished.

Desventajas: Noisy. You can hear the street and the works happening in the hotel.

Ventajas: Room was recently refinished so eveything was new

Desventajas: The room was incredibly noisy. I was facing Hamilton Ave on the 3rd floor of the hotel. It was so loud in my room I could hear conversations happening in normal voice on the street. At 4:00 am noise from the street cleaners started followed by an hour of garbage trucks beeping and clanging. No exaggeration - I might as well have been in the truck with them. If you want a good nights sleep this is not the hotel for you. They have installed the most expensive, exotic toilet money can buy, but couldn't care less about any soundproofing in the room.

Ventajas: Staff were helpful and I enjoyed the personalized butler service. The text questions (Butler sms service) were responded very promptly each time.

Ventajas: The Peninsula Creamery is across the street and The Old Pro is a 1 minute walk away. You couldn't be more central to downtown PA.

Desventajas: 1 elevator, but its large because this used to be an old age condo building so they needed to cart the sick and the dead out in stretchers.

Ventajas: El personal era muy profesional y servicial. Genial con mi perrito muy grande.

Desventajas: No tengo quejas

Ventajas: El registro fue excepcional. El servicio era excelente. Recepcionista me hizo sentir como en casa.

Desventajas: N/A

Ventajas: I

Desventajas: made the reservation through Booking.com and when my daughter checked in the hotel charged her $162.00 without even checking the reservation. Then I called and was on hold for 10 minutes before giving up. My daughter went down with the confirmation number and the hotel staff said that she couldn't be refunding the money. So, they didn't put the booking.com charge through. But I have the following charge on my banking that I want refunded.03/16/2019 Hyatt Regency Santacl Santa Clara Ca 1 $23.51 It was a big hassle

Ventajas: Lovely hotel and great room in a good location. Bathroom had a tub and shower, something we rarely see. Staff were very friendly and helpful.

Desventajas: I wish there was a microwave in the room

Ventajas: Limpieza y el servicio

Desventajas: Sin comentarios

Ventajas: clasico hotel de paso...buen desayuno,,,limpio y bien atendido..

Desventajas: que cobren el estacionamiento que es al aire libre....

Ventajas: The location is great and the room is very clean

Desventajas: No

Ventajas: The hot tub. The room was nice as well as the property.

Desventajas: Items were taken from my room by housekeeping

Ventajas: Location to Stanford

Desventajas: Expensive at times

Ventajas: Kids loved the pool and hot tub

Ventajas: Liked , Gabby's effort on extending our check out for our event at Stanford. This made things smoother for us, thank you.

Desventajas: I didn't appreciate getting a call for picking up Utensils for my room service with barely only done half the way. This is the first time happened with me anywhere I have stayed, very disappointed.

Ventajas: The efficiency when needed to change reservation was super helpful. Everybody you deal with is competent .

Desventajas: Rooms not very soundproof!

Ventajas: check in/check out was fast and courteous, proximity to Stanford campus. room was clean.

Desventajas: room was a long hike from the entrance. gym was minimal. dining facilities were uninspiring, pool restaurant was closed.

Ventajas: Excelente ubicación, muy cerca de todo en Palo Alto. Buen aparcamiento. Algunas mejoras a la habitación. Incluye una pequeña cocina. Lugar excepcional para comer un bagel a 1 minuto del motel. El personal era amable y eficiente.

Desventajas: El motel estaba bastante anticuado. La presión del agua de la ducha era terrible.

Ventajas: Location is excellent. Walking distance to a variety of food and shopping. The size of our room was very comfortable.

Desventajas: Bathroom needs a little update but was clean and spacious.

Ventajas: Personal servicial. Opciones para pagar. Bien ubicado, cerca de Stanford. Precio conveniente considerando la zona.

Desventajas: La zona es muy cara. Aunque el hotel dio cumplió con las expectativas, por el mismo precio es posible alojarse en un mejor hotel en otra zona.

Ventajas: Good location and friendly staff.

Ventajas: Did not eat breakfast. Good coffee!

Desventajas: The noise from traffic and construction

Ventajas: The staff was super friendly and helped us a number of times with ice, a corkscrew, and whatever else we needed. The bathroom was very nice for a motel and had excellent toiletries. It was also a very large room.

Desventajas: It is a motel with all of the drawbacks of that, loud doors, footsteps overhead, noise from outside the room. The air conditioning unit was also unable to keep the room very cool, but it was a super hot day.

Ventajas: Ubicación y limpieza

Desventajas: Ruido externos

Ventajas: Rooms are always clean and close to cafe's.

Ventajas: Ubicación excelente

Desventajas: Lamentablemente la construcción que se está realizando a un costado, como también la carga y descarga de camiones, no ayudan a un pleno descanso, especialmente a primera hora del día

Ventajas: Perfect location if you have someone staying at Stanford hospital/school. Its about 10 minute drive. Walking distance to California Ave where there are lots of restaurants. Pretty affordable. Traveled with a toddler; wish they had a child latch on door. All rooms have mini fridge, microwave, Keurig which is nice and convenient for long stays. Stayed on 2nd floor wish windows had bug screen/mesh. Keep windows closed. Tons of mosquitos will come in. Shawn at front desk was super friendly.

Desventajas: No child latch on doors. No window mesh/screen for bugs.

Ventajas: The room was large enough for the 4 of us to be comfortable. Very clean and the area it was in was so cute. We really enjoyed ourselves and would recommend it to anyone.

Desventajas: There was nothing negative to say about our stay. The place and Sean at the front desk were absolutely awesome.

Ventajas: Clean and good staff. The market is very close from the hotel for eat or shopping. That’s convenience.

Desventajas: The walls are thin, so some times I can hear what’s going on in my neighbor’s room. So, I was sleeping with earplugs :)

Ventajas: Very clean and well kept! Parking spaces were large and wide.

Desventajas: Not too much parking. :(

Ventajas: Las habitaciones son espaciosas y cómodas, y el personal es excelente.

Ventajas: Location is great

Desventajas: Lobby under reconstruction

Ventajas: I love how clean the rooms are and how spcacious it is.

Desventajas: NA

Ventajas: Room was beautiful and very comfortable! We enjoyed our balcony for morning coffee and evening cocktails. The shower was delightful. We would happily stay here again if we are in Palo Alto! We loved the location and everything about this hotel.

Ventajas: On weekends it's easy to do street parking overnight. Great location for walking around university street. The room was beautifully decorated, great black out curtains and staff was always friendly and professional. Try and book when the $279 rate is available.

Ventajas: The hotel is so elegant and private in every respect. The rooms are so lovely, calming and so relaxing. Our balcony was overlooking the garden and Il Fornaio restaurant, but the room was quiet. Even had an event going on when we arrived after dinner which was loud, but once in our room, it was very quiet.

Desventajas: Not a thing!!

Ventajas: Friendly staff, clean rooms, great location.

Desventajas: Leaving

Ventajas: Room comfortable, bathroom clean, slippers appreciated.

Desventajas: Not enough breakfast pastries - there were only 2 left at 8am A location map in bedroom would have been helpful

Ventajas: Wonderful staff very comfortable bed and very centrally located to all downtown has to offer

Desventajas: Other hotels in the area just as nice for much cheaper with same ammenities

Ventajas: Beautiful hotel, fantastic staff, excellent housekeeping.

Desventajas: I stayed Fri to Sun on Labor Day weekend. Both mornings at 8.40am the housekeeping staff knocked to clean my room. I think that's a bit too early to be asking to have your room cleaned. If I wasn't already awake, I would have been annoyed.

Ventajas: Excellent four star hotel in all aspects. Loved it and will hopefully return.

Desventajas: No, not one thing. Staff, accommodations, cleanliness, style were all perfect.

Ventajas: Extremely comfortable bed. Nice location in the downtown of Palo Alto. Very polite and helpful staff.

Ventajas: The word that comes to mind is accommodating. From the staff, to the rooms the Garden Court was beyond helpful in exceeding our expectations. When we mentioned we were getting married there, they sent a lovely treat to our upgraded room. Beyond happy!

Ventajas: La decoración de las habitaciones

Desventajas: Iluminación de la habitación. Debería haber más luces

Ventajas: The staff and location

Desventajas: heater noise too loud

Ventajas: Friendly, spacious, great lobby, and comfortable bed.

Desventajas: Nothing

Ventajas: The swimming pool

Ventajas: New, clean, quiet, well appointed, great staff!

Desventajas: Charged an additional $14 for off-street parking - simply unnecessary. I understand that parking is at a premium, but there's no need to act like a city hotel... this isn't in The City.

Ventajas: Value was great and food was great. Room was comfortable. Found a cheese wrapper in a shelf.

Desventajas: Cheese wrapper on a shelf.

Ventajas: Great Value for that location.

Desventajas: I asked 10 minutes after getting the room to have the toilet seat fixed it was about fall off it was so loose.. I continue to ask every morning 4 days it was Never Fixed. The front desk said they would have it looked at. Keep in mind I told them two time on just the 1st day of my stay then every dam day.. The room needs some Love the wallpaper seams are starting to come apart. The hallways were looking great..

Ventajas: Did not have time to enjoy your breakfast

Ventajas: Everything was clean and it was comfortable and quite.

Desventajas: It was a great stay. The only thing that happen was at night there was someone who tried to open our door thinking it was there room with the same room number on the card

Ventajas: The room was clean and quiet. Hot tub and workout gym.

Desventajas: Hot tub water was a bit murky. Neither of the EV charging stations worked.. an engineer came down and was able to get one of them to work. Breakfast is $15 even if you only have 2 eggs.

Ventajas: Lovely indoor pool and jacuzzi, open from 7:00 am until 10:00 pm. Nice gym. Parking is NOT free with atay. Parking is $14.00 per night. When we booked I read that we had free parking with our stay. Not true.

Desventajas: I thought parking should be included, as this hotel was rather expensive.

Ventajas: Very clean, good location, and friendly staff

Desventajas: Paying for parking, a lot of hotels do this but I just wish that it was free since the hotel alone can be expensive

Ventajas: Staff were very helpful and friendly

Desventajas: Breakfast wasn't too good

Ventajas: Very helpful staff when checking in

Ventajas: Great location for Stanford/Palo Alto/Menlo Park access. Appointments, breakfast, other amenities are good. Nice staff.

Desventajas: Well, in prelapsarian times this was the old Mermaid Inn. Stylishly gussied up now, but be aware that the rooms are small.

Ventajas: Modern, up to date amenities

Ventajas: The huge hot tub and the pool table

Desventajas: We did hear road noise.

Ventajas: Well located, super clean and friendly, great breakfast! Our new favourite place to stay.

Desventajas: Nada

Ventajas: The quality of the food and comfort of the room were beyond our expectations.

Ventajas: Just about everything. Staff went above and beyond. Very courteous, friendly, and helpful. Room was spotless. Voss water and Starbucks coffee in room. Hot chocolate and coffee in the lobby. Breakfast had plenty of bacon and a good selection of Naked juice

Desventajas: The spa was out of service

Ventajas: The breakfast was amazing. The bedding was nice.

Desventajas: Nothing

Ventajas: The staff was above great and we loved the fire pit by the pool. For sure we are going to recommend hotel lucen to other folks

Desventajas: Size of our room could have been larger and sign from 101 more visual

Ventajas: We had a great time here! Vacation travel, wanted to be central in Menlo Park - location was good for that and even though it's on a busy street it was quiet with a nice environment inside the hotel. For a relatively simple property that was very competitive on pricing the hotel offered some really nice amenities - pool table, space to hang out in lobby area whenever you like, fire pit in the back and a great hot tub! Rooms are very clean and modern. But the best thing about Hotel Lucent is the staff. Everyone was super nice and helpful - in fact they helped us organize a small gathering of friends at the hotel! Special shout out to Yvonne, who went out of her way to make us comfortable and was a big part of this stay being a great experience. Thank you Yvonne!

Ventajas: Very modern and clean. Loved the fire place, heated pool and breakfast.

Desventajas: No

Ventajas: Reservamos con puntos y nos pasaron a una suite de la cabaña. Un espacio enorme con un balcón con vistas a una plaza con un árbol precioso.

Ventajas: ¡está muy limpio! Sin duda recomendaría a otros alojarse aquí.

Desventajas: Lo que no me gustó fue que la puerta del baño es transparente.

Ventajas: El personal era extremadamente agradable y profesional. Me sentí muy bien acogido. Hotel limpio!!! Sin duda volveré.

Ventajas: El hotel es correcto, sin más.

Desventajas: está un poco dejado en cuanto mantenimiento, pero es aceptable. Me pareció caro para lo que es.

Ventajas: The room was clean and very comfortable. The staff ere friendly and accommodating-positive interactions with each and every one.

Desventajas: I didn’t like that the pool bar was closed, and that the pool area was not kept up. All trash cans were overfilled with trash piling up around trash cans. There was even smashed caked next to the hot tub which scared most visitors off. The cabana we used had food plates left all over the place and so I moved it to the nearest garbage can which was too full, so I put the plates on top. I noticed the towels are not restocked. When we first entered, somebody was there blasting their own music- it felt like that group took over the pool-we didn’t swim. The whole point of staying at this location was the pool and pool bar, so this is why we’re very disappointed. It would be better if: The pool area garbage was routinely kept after: garbage cans emptied, towels replaced, area swept. The hotel played fun upbeat music for all to enjoy -instead of allowing personal speakers. They seemed understaffed at the time we stayed, but I still wouldn’t stay here again and risk having the same experience.

Desventajas: I felt it unnecessary to charge for parking

Ventajas: The shuttle driver "Steve" welcomed us, showed us Palo Alto, drove us downtown and recommended places to eat. He has a wealth of knowledge of Palo Alto and my son and I appreciated his hospitality, willingness to share historic aspects of the city, friendly. We appreciated "Steve" and also your reception staff. Plus also the valet person out front was always friendly and welcomed us! I would highly recommend your hotel. Your staff is excellent!!!!

Ventajas: Location.

Desventajas: I couldn't get wifi in my room, only if I was in the main building so they did move to the main building cause I had to work and needed wifi.

Ventajas: Breakfast was really the worst thing about the hotel!!! Coffee was really bitter and the fresh pot they made wasn’t better. Please change the brand of coffee. As well the sausage wasn't identified as turkey till we asked. But the coffee is a real non negotiable point...

Desventajas: Coffee

Ventajas: Very nice facilities and prompt service.

Ventajas: The pool !

Desventajas: Nothing. Everything was perfect!

Ventajas: Love the lobby and grounds in general. Staff was nice.

Desventajas: $18 for breakfast is kinda expensive. Place felt like a motel with a separate new fancy building for the lobby. Felt like two different hotels/motels. For the price of the room I wasn’t too happy.

Ventajas: The food was surprisingly excellent!! So convenient to be able to eat at the hotel after driving all day;)

Ventajas: A little pricey but much more worth it than staying in a modern hotel in hollywood.

Desventajas: The price but it really wasnt that bad

Ventajas: The ease of location and affortability

Desventajas: Staff had no personality. Everyone looked like they were having a bad day and not friendly at all. Not an exaggeration this is something I dont usually even look into.

Desventajas: La gente de arriba fueron ruidosos

Ventajas: Athena era extremadamente agradable y servicial.

Ventajas: Buena ubicación y habitación limpia

Ventajas: Buena ubicación, personal muy amable.

Desventajas: El lugar es caro para lo que es.

Ventajas: Room was very clean and tidy. A bit Spartan in its furnishings. That's all.

Ventajas: The staff was very helpful and friendly.

Desventajas: The room's insulation needs to be strengthened. The sounds from the outside and the upstairs are annoying for the whole night.

Ventajas: The beds are comfortable

Desventajas: It wasn't up kept

Ventajas: there was no breakfast which was okay because theres an IHOP next door. rooms are nice and clean and updated and the front desk folks were very nice and helpful.

Ventajas: Good location next to a mall and restaurants. They are in the process of remodeling, so it looks like it will be a really nice stay when complete. We had a remodeled room and it was very nice.

Ventajas: I enjoyed the outdoor pool in the middle of summer. The staff changed my room at my request, because I didn't like the highway noise outside the first room. The second room was nice and quiet.

Desventajas: It was just rather expensive for what you get, but I guess that's the area.

Ventajas: Location was great. Met our needs. Accommodated everyone in our family, we were all there for a wedding.

Desventajas: Liked everything about the hotel.

Desventajas: Las instalaciones están remodeladas muy buenas y cómodas lo único que estuvimos en la habitación 200 justo en la puerta de entrada cada vez que alguien entra o sale sientes todo el ruido no pude descansar bien me despertaba cada vez si tienes sueño ligero no cojan esta habitación por lo demás todo excelente la señora que nos recibió en la noche muy amable y entusiasta muy buena atención al público a la hora del irnos dejamos saber en inconveniente y nos dieron un descuento

Ventajas: Clean, good value,

Desventajas: Issues with key cards not working. Always easy to get fixed, but annoying

Ventajas: Buen alojamiento calidad precio

Desventajas: Quizá un poco lejos de SF

Ventajas: Clean comfort facility. Quiet hotel to stay.

Desventajas: The staffs are very warm when we checked in. When I asked for on-site laundry, they warmly introduced the facility to me and help changed coins. When I start washing, found the ONLY dryer can not insert more coins because it is FULL. $3 for wash and $3 for dry that is expensive and understood why it will be full. When I asked for help, staff suggested me to goto a public laundry that will be closed in 30 minutes several miles away in almost mid-night! I can not believe it could be a solution. And just clean the coin holder could be more simpler that staff are not authorized. If the hotel manager is reading the comments, please consider have 2 washing machine and 2 dryers for at least a backup. And since it is so expensive, please clean the coin holder every day. I was curious when I found neighbors hanging cloths on the balcony earlier when I checkin. Did not know why staff did not put a warning on the dryer when customer complained earlier. We may have chose do not wash the cloths that night.

Ventajas: Close to highway 101.

Desventajas: No free internet. Breakfast is only coffee juice and muffins.

Desventajas: Musty

Ventajas: It would be easier to say what I didn't like instead of what I liked about this hotel!!! I loved everything about this hotel. It was so nice!! I loved the hotel, and the lady at the front desk was so nice! It was just so perfect.

Desventajas: The only thing that I didn't like about the hotel is that a person was yelling at his wife down stairs.

Ventajas: La habitación es bastante amplia. Buena situacion respecto a aeropuertos y vias principales. Tranquilo. Buena relacion calidad precio.

Desventajas: El aire acondicionado es muy ruidoso. Al cuarto de baño le faltan accesorios. La limpieza es algo deficiente.

Ventajas: I liked the friendliness of the receptionist even though it was very late. The rooms are clean but might need a little updating. Regardless, a bang for the buck!!

Ventajas: price

Desventajas: Heat does not work well. Brekafast is skimpy and they run out quickly

Ventajas:

Desventajas: Landscaped nicely, but inside hotel, not so nice- needs a good cleaning

Ventajas: Affordability. Quiet. Convenient. + The room stayed dark with the curtain closed in the morning

Desventajas: Vending machine ate my dollar :( And I had to pay $10 deposit for a hairdryer - Usually rooms have them so I thought it was odd, but no big deal, I got my $10 back at the end of the stay.

Ventajas: The rooms were very clean and service was good.

Desventajas: Service staff were a little intrusive and spoke little to no english

Ventajas: Redwood city is very nice place and near to bay area. Easily acvesible to public transportation. And yeah! Best for the price.

Desventajas:

Ventajas: very nice hotel and room, good value for money

Desventajas: small problem with a bath (the water drift away very slowly), but it wasnt a big problem.

Ventajas: Buena calidad precio.

Desventajas: Dificil acceso con transporte publico. El "desayuno continental" es un cafe aguado y una pasta embutida en plastico.