Ventajas: Hotel was beautifully decorated and had luxurious amenities. Staff was exceptional and location was close to lake Louise , moraine lake and the village
Desventajas: I highly recommend a room with a river view because if your room faces the parking lot you will encounter the very loud noise of a freight train passing through frequently sleepless in lake Louise!!
Ventajas: We rarely write reviews but have found something special in The Post. Andre is a local legend, an architect of the Canadian modern skiing syle, who brings warmth and grace to a superb Swiss-style small hotel offering everything: in-room fireplaces, pool/hottub/steam/full on-site spa, afternoon tea with pastry chef offerings, and one of the finest restaurants (a wine list that puts Chat. Lac Louise to shame) and casual pub on-site plus impeccable, friendly service from the moment of arrival at the front entrance. I slightly injured a knee skiing, and received a personal call from Andre inquiring if he could be of any assistance. Wow. This hotel is for those looking for a "small hotel" remote from the hustle of Banff (Lake Louise is intentionally a tiny community without a bar scene, etc.) operating at the highest levels of service. It is quite expensive, but actually delivers on the price tag, a rare sentiment for me. Lake Louise is an awesome HQ to explore the Canadian Rockies which are stunning. This was a ski trip, and we can't wait to get back for a hiking trip in the summer months. We travel fairly often, rarely to repeat locations, but have every intention of becoming regular guests at The Post assuming the continuing good fortune to do so.
Ventajas: We love our stay. The room was clean, comfortable and had the perfect view. The staff was really helpful and guenuine. They made us feel right at home and gave great suggestions for dinner and hikes. The location is perfect, it's central to most things we wanted to get to. Our only regret was that we didn't stay here longer.
Ventajas: Beautiful views, perfect location. Friendly staff, incredibly accommodating. Tiny room size and need a little modernization.
Desventajas: Small room size
Ventajas: Everything about this hotel is great starting with its location on Lake Louise. Visited when the lake was still frozen but it was still a spectacular view. Would like to visit again when the lake has thawed as I am sure it will look just as nice! Ammenities and my room were very good and the hotel employees were very friendly and helpful. I would highly recommend this hotel !
Ventajas: The view
Desventajas: Everything was great
Ventajas: Spacious room overlooking lake. Handsome hotel. Delicious dinner in dining room, knowledgeable server who helped us make the best choices. Gracious staff. Stunning beauty.
Desventajas: There was absolutely nothing to dislike.
Ventajas: The staff
Desventajas: Unable to stay longer because no rooms available
Ventajas: I loved the location of this hotel- really can't imagine a better location. The overall feel of the hotel was luxurious, with ample options for dining and great amenities. The staff was extremely friendly and helpful.
Desventajas: The sheer number of tour busses (and hoards of people that come out of them to take pictures) is overwhelming and detracts from the ambiance/experience of paying guests. I'd like to return to this hotel, but the crowds give me a bit of pause. Also, room size was a bit small.
Ventajas: Their service is the gold standard for all hotels. Staff all seemed genuinely concerned about our wellbeing and genuinely interested in us on a personal level.
Complimentary water bottles in the room for some reason made us quite happy
Desventajas: The fact that all our hotel stays will now be judged based on our Fairmont experience
Good luck all other hotels!
Ventajas: Excellent food. Both breakfast and dinner.
Desventajas: The room had a sticky carpet. Looked as if someone spilled and it was never cleaned. Long black hairs on the wall in the bathroom. Gross-
Ventajas: The view of Lake Louise
Swimming Pool/Hot tub/ Exercise Room
Desventajas: High prices
Poor food selections in the Deli
Ventajas: The service was impeccable. Especially the manger was very accommodating.
Desventajas: The wine list was rather limited in the restaurant
Ventajas: Great Staff! Perfect location except for lack of direct access to ski resort. Amazing winter hiking trails available. Great view from room!
Desventajas: Lumpy Bed, high price of food which was generally good but not worth what was being charged, and excessive self parking fees. Otherwise an excellent hotel.
Ventajas: breathtaking view from the room, very comfortable beds, roomy bathroom
Desventajas: A/C was out of order (warm air was unavailable and this couldn't be fixed up even with the maintenance staff called up to the room), an electric kettle was not clean to boil a drinking water (it was replaced with a new one upon request), parking fee was extra charged as much as $30 (Frankly, I couldn't understand that this expensive hotel requires the extra cost for parking), too crowded lobby by travellers not patron in this hotel
Desventajas: I booked a private room to be with my fiancé n was later offered dorm beds as they did not had pvt rooms. Although they offered dorm beds for free i stayed only one night instead of two due to privacy issues
Ventajas: Location, describe stay as necessary for location and activity
Desventajas: Room to hot. Unable to lower temp. May be due to the location next to the steam room and hot tub.
Ventajas: The location can't be beat - there aren't many lodging options in Lake Louise but this one is right across the street from the main village/visitor's center. The hot tub was big and jets were powerful (kind of heavy on the chlorine though) and not frequently used. Parking was extremely easy. Breakfast was ok - very carb heavy and fruits were canned. No eggs or breakfast meats. Room was large and relatively clean (not SUPER clean, not egregiously dirty, just a little dusty feeling). Temperature maintained pretty well during the night.
Pretty good value for the price
Desventajas: Front desk was meh - not particularly warm or friendly
Ventajas: Great location, friendly staff, clean
Desventajas: Bed matress was slightly lumpy/worn
Ventajas: friendly staff, quick service, good breakfast incl., reasonable cost, large comfortable room with two queens.
Desventajas: no issues
Ventajas: Gran ubicación, personal amable, limpio
Desventajas: El colchón era un poco viejo/con bultos
Ventajas: Newer rooms were beautiful. Close to the skiing at Lake Louise. Albeit disappointed with the room, management did eventually offer us a discount similar to that of the rest of our ski club.
Desventajas: If you book late, you'll end up paying through the nose for smaller, dated rooms. Literally end up paying a 5 star rate for 1star room. If you book early enough and know the hotel, you will pay a 3 star rate for a 5 star room.
The older rooms are in great need of updating. Literally, repeat clients get the better rooms for less while one time clients pay more for dilapidated rooms. I don't think management gets this or cares. Albeit the hotel.was full, at least when we were there, people.that stayed in our area were dissatisfied.
Better rooms were less money, up to date, spacious, new appliances, working fireplaces, granite countertops, quiet heating systems, drawers for clothes, space for toiletries, new mattresses.
older rooms were more expensive, dated and dilapidated; peeling wallpaper, cracked tiles. Smaller.rooms, lower ceilings, old appliances, broken fireplaces, 80's vintage counters, heating system, if it worked, sounded like a jet plane taking off, lived out of suitcases, toiletries on toilet, cheap, dated furniture....
Ventajas: Great location! We had a wonderful view of the mountains from our room. Loved the overall feel and design of the inn. Our room was nice, clean, and comfortable.
Desventajas: The only thing we didn't like was that our bed only had a thin sheet on top. There was no blanket or comforter. It would have been A LOT more comfortable if there was one.
Ventajas: I stayed here one night over a long weekend and really enjoyed my stay. Mainly, it was because they gave us a free upgrade from a 2 queen bed room to a condo loft, which had three singles, two queens and a queen-sized Murphy bed, along with a living room and kitchen. My parents were thrilled with the unexpected amount of space, so I must give props to the front desk for the upgrade, especially since now they have more space they need to clean up.
The pool and hot tub were indoors and were under high ceilings. We didn't have breakfast here, but there was a dining option that looked cozy. Front desk reception was very friendly and helpful.
Location of the lodging is pretty central to the Lake Louise Village/visitor's center.
Desventajas: The bathroom grout could use some cleaning to look more pristine
Ventajas: The location was good - close to Lake Louise Village
Desventajas: The room was very dark and not especially clean. The bathroom was in need of renovation and none of the plug sockets in the room worked. Overall it seemed a high price for poor quality. I would not return or recommend.
Desventajas: the room was very dated. furnishings were old. the staff lost our booking when we tried to check in and we had to wait an hour for them to try to dig it up.
Ventajas: As a younger and price sensitive group of friends, we were very happy with the location and cost. Really close to lake Louise proper, Moraine Lake, and walking distance from a small center with about 15 shops. ~45 minutes north of Banff, and ~2.75 hours south of Jasper.
Ventajas: We enjoyed every minute of our trip can't say anything bad about this whole experience.
Desventajas: Nothing to report bad
Desventajas: La habitación estaba muy pasada de moda. Mobiliario viejo. El personal había perdido la reserva y cuando fuimos a registrarnos tuvimos que esperar una hora hasta que la encontraron.
Ventajas: scenery nice to wake up to, ample parking for trucks, trailers, etc
Desventajas: the location was totally mis-represented. It is advertised as 'Lake Louise' but it is an hour's drive out of Lake Louise! (I found out they have a PO Box in Lake Louise which is how they can advertise their location as Lake Louise). Not happy at ALL after a long day touring to have to drive another hour at the end of the day!!
rooms are (very) small
Ventajas: Walking distance from Lake Louise. Charming historic hotel. Rooms need renovation
Ventajas: The hotel has tons of charm, the staff was excellent and the short ride to the ski resort was awesome.
Met people from all over , England, Netherlands, Brazil, other parts of Canada too. Very cool.
Desventajas: The hot tub seemed to only get to 39 degrees. Missed that extra degree or so of warmth. Still nice to sit in after a long day skiing.
Ventajas: The staff was incredibly helpful and the food is very good. The hot tub on the roof offers amazing views - not to be missed.. It's also great for unplugging. There is WiFi, though only one TV. It's the kind of thing you appreciate when you've unplugged for a few days.
It offers good value for money. Imagine the Fairmont Chateau just a short 10 min walk away. Yes, much grander and directly on the lake, though for a very steep premium and less of the charm.
Desventajas: The old rooms need an update. The decor is often still from when the lodge was built, and so is some of the infrastructure (plumbing, heating), which seems to create the odd problem. The old rooms also have a dark feel to them. They are being kept very clean though and one tends to spend little time there anyway.
Ventajas: Was a cute place with a very cozy room and cute decor. Loved looking at all the old photographs of Banff.
Desventajas: I thought it was a little ridiculous that dinner for two at the restaurant in the hotel would be far more than the cost of the actual room. So if you don't want to double or triple your costs you better be ready to drive into town.
Ventajas: Gracious, old-fashioned elegance. Friendly, patient, professional and well-informed staff. Delicious and interesting food and great views from the dining room. Very short walk to beautiful Lake Louise.
Desventajas: The room was very small, which I think is typical of inns of this vintage. But there were comfortable areas in which to sit downstairs, so there was no need to spend a lot of time in the room.
Ventajas: Gorgeous location, great staff. Beautiful building and restaurant is amazing.
Desventajas: Room was tiny without tv... Great for a solo work trip. Shower/bath were dingy and not fully functioning. Walls are thin. Windows dont properly open- temperature is an old radiator which we turned off had a window open and still couldn't sleep from the heat (in March?)
Ventajas: No se me ocurre gran cosa.
Desventajas: El personal era indiferente, la habitación demasiado estrecha, caro.
Ventajas: A poca distancia del Lago Louise. Encantador hotel histórico. Las habitaciones necesitan reformas
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