Hoteles en Kuala Lumpur City Centre, Kuala Lumpur

Ventajas: Overall stay was incomparable. From the staff to the decor. Understated elegance is the two best words that describe the hotel. The hospitality of the staff were the best I’ve ever experienced traveling across Asia.

Desventajas: Nothing

Ventajas: Servicio

Desventajas: La piscina era pequeña

Ventajas: Outstanding breakfast, cocktail at evening and services after check-out.

Desventajas: Price is high, they charge you about 70 additional Ringgit for services and taxes.

Ventajas: service of staffs

Ventajas: lovely staff..great buffet

Desventajas: cero complains...everything was superb

Ventajas: Nothing

Ventajas: Location is good! Staffs of the hotel are friendly and helpful, very professional. Breakfast selection is wonderful!

Desventajas: The gym is under renovation and moved to a small shop inside the shopping area of the hotel, it would be better if they can have information on their website! The chef at the egg station of breakfast doesn't really know how to cook eggs nor make omlette!

Ventajas: The breakfast and the buffet dinner was good, staff always very friendly with a big smile! Would like to try the Lafite restaurant next time shame only stayed 3 nights!

Ventajas: Fácil acceso al centro de Kuala Lumpur, confortable, magnífica acogida.

Ventajas: The Horizon Club Lounge is ineed a comfortable arrangement, especially with the complimentary breakfast and evening snacks and drinks.

Ventajas: very exllant hotel location and butiful loby with live band

Ventajas: everything was excellent

Desventajas: nothing

Ventajas: Friendly and proffesional staff.

Desventajas: Slow internet connection

Ventajas: La habitación era grande

Desventajas: No hay restaurante, pedí hielo, no tenían

Ventajas: Teniendo en cuenta la ubicación, la cara es precio razonable. Había suficiente estacionamiento que era muy conveniente.

Desventajas: Cuando me registré, el empleado de la recepción me incomodó un poco porque cambió la habitación que arreglé. La condición de la habitación estaba sucia, así que sentí que no se había limpiado correctamente.

Ventajas: room is beyond my expectation for the price we paid. location is very good also

Desventajas: Long queue for breakfast

Ventajas: Location...great breakfast

Ventajas: Breakfast!

Desventajas: Nothing... Great experience!

Ventajas: pick up from the hotel to KL CC and Pavillion

Desventajas: nothing

Ventajas: Hotel stuff was very helpful. Buffet was good

Desventajas: Internet is very expensive

Ventajas: Buena ubicación, servicio, desayuno y cercano a las torres petronas.

Desventajas: No tiene vista sobre las torres (está muy cerca); las sabanas de la habitación no estaban manchadas;

Ventajas: easy access to hop-on-off buses

Desventajas: n/a

Ventajas: Localización

Ventajas: Muy bien ubicado, nivel de confort excelente y atención del personal

Ventajas: convinience

Desventajas: For some reason 3 days in a row the cleaning staff did not clean my room. Overall the staff is friendly, will help you to the best of their ability but their ability is very limited.

Ventajas: I like the location of the hotel, the quite environment and the best thing i like it is the customer services which i only found it in Burj Al-Arab Hotel-Dubai.

Desventajas: Currently no.

Ventajas: ¡nos encantó todo! La piscina es excepcional, especialmente para un hotel en el centro de la ciudad. La habitación era espaciosa y cómoda, el desayuno excelente. Disfrutamos del acceso al club, con excelente comida y bebidas. El personal era siempre servicial y eficiente.

Ventajas: La comida era buena, el personal era muy amable.

Desventajas: La habitación no era luminoso y fresco.

Ventajas: The hotel is in a good location, it is clean and a very nice looking property.

Desventajas: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.

Ventajas: The swimming pool which my daughter had spent hours in it. It was very nice of the hotel to have a cake for our anniversary. It think it was very special for us to come back and to find a cake for us. Hopefully we will be back for our next honeymoon. We had our first there and this was our second five years later.

Desventajas: There was a bug, crocroches in the bathroom and we asked the for someone to spray the room. The room was fill with the bug spray and we could not open the window. That was not a plesant night for us as we breathing in the bug spray all night.

Ventajas: the location is very good, easy excess to down town shopping area and walking distance to petronas towers

Desventajas: they didnt treat us as a honeymoon couple,even though i informed them that we are coming for honeymoon

Ventajas: Hotel has an high standard and plenty of services.

Desventajas: Staff is friendly most of times. One of the girls behind reception was kind of rude.

Ventajas: Have stayed previously and was not disappointed this time. Excellent customer service. Helpful staff. Good location. Good food.

Desventajas: Price of the Internet connection was ridiculous. Budget hotels in Europe supply in-room internet for no charge yet the cost per hour here was exhorbitant.

Ventajas: Large comfortable bed with good outlook. Close to all facilities. Friendly staff. Good swimming pool and tennis court.

Ventajas: su buena ubicación y relación calidad precio

Ventajas: I stay there every year

Desventajas: No, I like the hotel and its staff

Ventajas: Su ubicación, la atención de su personal y la relación precio calidad.

Ventajas: El hall muy bonito, muy aparente y la cercania a las torres petronas, el masaje de 4 minutos que te regalan en el hotel

Desventajas: No se corresponde el hall con las habitaciones, mejor ir al hotel the legend (habitacion crew above rest) mejor que este sin duda!

Ventajas: Staff not very helpful

Desventajas: Far from shopping and action. Although very close to train, it came every 15 min and was inconvenient to change lines. Was not 5 star service, as we stayed in West Wing and was suppose to be 5 star.

Ventajas: Perfecto

Ventajas: Hotel was presented very well, room was excellant, very clean and in good order. Staff were very helpful and friendly

Desventajas: Our only criticism was the coffee served at the pool bar was awful.