Hsinchu hoteles

Ventajas: Service was super.

Desventajas: The breakfast was limited.

Ventajas: Still the friendliest staff of any hotel in Hsinchu. Vastly superior to the Ambassador Hotel, which I stayed in one time.

Desventajas: One of the clean-up women in the dining area for breakfast wasn't especially friendly. She was a little older with round glasses. Everyone else was terrific. This is only a very minor issue and it would not stop me from staying here again.

Ventajas: Close to shopping mall, very convenient.

Desventajas: No.

Ventajas: Breakfast was delicious and had many options, I especially liked the fruits. Rooms were always clean and, by the way, the TVs were not old as in the photos, but rather new and thin. Staff was friendly and willing to help. Location was the best I could ever wish.

Desventajas: We always wish the price was a little bit less, but as compared to the near-by hotels, this one is an excellent option. Maybe having a gym would make it 11 out of 10 for me, but since for most travellers it's not important, it didn't affect my opinion whatsoever...

Ventajas: Breakfast was great.

Desventajas: Water pressure and temperature. Gym and other amenities are not available unless you are there for extended business stay.

Ventajas: The staff in the front desk was friendly and helpful. The location was quite convenient.

Desventajas: The room had an odor like smoking. The frame of mirror in the bathroom had some red paint on it. There was a cockroach in the room. The staff in the restaurant cleaned our dishes even we didn't finish yet.

Ventajas: Good location, good service.

Desventajas: The carpet in the room is too old.

Ventajas: It is clean. Hotel staffs are very kind. The location is really good. Parking is convenient, too.

Desventajas: The bathroom ground would accumulate water when you take a shower.

Ventajas: Service is excellent

Desventajas: The service is excellent

Ventajas: The location is really near the train station. Overall the quality is ok for the price.

Ventajas: The overall ambiance of the hotel.

Desventajas: Unavailability of a family room. Due to this I had to book two separate rooms though we wanted to stay together.

Ventajas: Very good for Business travelers. Nice staff. Got a free room upgrade. Asked at the reception for an Airport shuttle and it has been well organized, and was not that expensive.

Ventajas: The swimming pool for kids is great. My son likes iit a lot!

Desventajas: The morning party for kids. The question and answer competition with prices disappointed my son.

Ventajas: Kids' attractions.

Desventajas: Beds are too soft.

Ventajas: This is a excellent hotel for couples and families. The room was superb with a downstairs living area and an upstairs sleeping area. The breakfast catered for all nationalities and the bar and bar food was relaxed, friendly and reasonably priced

Desventajas: The hotel was quite remote if you didn't have your own transport and taxi drivers were not always sure where it was. The pool was packed with children -no adult only time/ lane.

Ventajas: This place is super children friendly, they provided us with baby cribs, bed guards, extra shampoo and bath soap, a stool in the bathroom and even a basin for children, it's just more than we expected. The play area was fabulous, the children had so much fun there, and it's safe and clean. The pool for the kids was soooo fun, with slide and water shower, and the adult pool has lots of massage facilities which we enjoyed very very much. I highly recommend this hotel for families with children.

Desventajas: There were no restaurants or shops nearby except for a convenient store. The staff was very friendly and help us to call a cab.

Ventajas: everything.

Desventajas: dislike nothing

Ventajas: Kids have a lot of fun, one of the best we have been

Ventajas: 1. Big parking at basement 2. 2. Chinese Restaurant served delicious quality food at reasonable price. Staff are attentive and courteous.

Desventajas: 1. Room is worn and need improvement. 2. Buffet breakfast spread is not appealing.

Ventajas: The staff were great

Ventajas: The staff was nice and the hotel is not far from Hsinchu downtown

Desventajas: Only indoor swimming pool and the place could have been cleaner.

Ventajas: Staff were impeccable. Atmosphere very good.

Ventajas: Breakfast is good, but not many things to choose. The employees are helpful.

Desventajas: When check-in, the front desk asked for depositing a certain amount in advance. However, it seems to be charged since I saw the SMS notification that the hotel has charged me the amount. This might need to be improved as the feeling of guests is not so good.

Ventajas: the breakfast is delicious, nice room, huge bed, quiet, near university. the location is near the freeway, very convinient.

Ventajas: Location

Desventajas: The TV remote faulty

Ventajas: Overall this place will become one of my top two choices to stay at Hsinchu City. First of all, the room and its cleanliness are exceptional. The room I stayed had a bathtub and it was remain as clean as I can imagine. The bed is comfortable at just right point. I also noticed they installed an elegant acrylic windshield at the windshield at the air outlet to prevent cold wind hit directly to you while sleeping. The night view around the hotel is also decent. Although I don't have the chance to use SPA, gym and go to the roof bar, I found there bakery at the lobby was also phenomenal. I picked some sorts of bread and they were all quite tasty. I also noticed there is a noodle shop looks nice next to the lobby, which I didn't have chance to try this time. Last but not least, the parking system is highly advanced. Not to mention the auto license plate recognition, while you're staying with them, you only need to tell the front desk your license plate number once. After that, you can simply go in and out to the parking lot smoothly. No more standing in front of the machine to waive the fee. It's really an easy in and out process.

Desventajas: There are only three very minor disadvantages if we really want to address. First of all, I think if you prefer Uber in stead of taxi, you may need to get yourself more time for the Uber driver to pick you up, there are just not so many Ubers surrounding by this location. Maybe you can ask front desk to get taxi for you, but I didn't ask them so there is no comparison actually. Secondly, I found the channels of TV are many but not interesting actually, and my controller is kind of hard to use, which means I cannot switch the channels so easily. For a such nice accommodation, I expect to check out no later at 12:00 pm. However, it was 11:00 am certainly. Other than that, I'm satisfied with my stay experience this time.

Ventajas: Quite satisfied with all the surroundings, including the service, this is the second time I've chosen it, undoubtedly, I will still make the same choice if possible.

Desventajas: Hopefully the equipments in the fitting room will be more plentiful.

Ventajas: the location is perfect to me, and convenient store restaurant are also in walking distance.

Ventajas: Loved the variety at breakfast and the staff were really good and went all out to make me feel comfortable and welcomed!

Ventajas: The front office staff were excellent and very welcoming! The breakfast menu was good and efforts were made to change the menu so I have something new to try everyday!

Ventajas: Great location if you wish to be near Chiao-tung University or the Science Park. Staff are very attentive and speak fine English. Rooms are nice with very large and comfy bed. The ventilation and heating panel in the bathroom is a nice touch, but the bathtub is very tall which makes it a little difficult to get in and out. Breakfast is very good--you do have to pay extra for it but it's worth it. Disposable amenities (soaps, toothbrushes, etc.) are offered on demand at the front desk. We had a comfortable stay.

Desventajas: The noodle shop in the lobby, while very convenient, makes the whole lobby smell like soy sauce. Without it, the hotel would look much nicer. The management should really consider a separate entrance for the noodle shop.

Ventajas: Staff friendly. Laundry good. Buffet just OK Gym VERY basic.

Desventajas: The gym is very basic. More machines, more space, and add mirrors to check out form.

Ventajas: The location is very convenient, and its staffs are very friendly.

Desventajas: Its car park is located at the basement where is very dangerous.

Ventajas: Good location

Desventajas: Pricy and difficult to book

Ventajas: View & shuttle bus to high speed railway station.

Desventajas: N/A

Ventajas: Excellent room and service. I went to the restaurant at the second floor for dinner. The buffet was excellent with a good variety and the price was also fair (high quality). I also had the breakfast there and it was excellent as well. I will come back here for sure in my future business trips in this area of Taiwan.

Ventajas: Spacious room that is clean & staff on duty at conceirge is proactive.

Desventajas: I domt see a clock in the room.

Ventajas: Nice and clean hotel, very convenient location from science park. Close to HSR Hsinchu stations and TR Shinchuan station. A Shuttle service to science park, Hukou industrial park,HSRHsinchu and TR Shinchuan is very helpful. Happy hours on Wednesday and Friday night is quite good.

Desventajas: None

Ventajas: Very convenient to access Science park. Room is clean and comfortable. Shuttle service is very useful.

Desventajas: Non.

Ventajas: Service is great . The door man and front desk is kind and very willing to help.

Desventajas: Nothing can complain

Ventajas: Excellent spacious room with a nice view of the city. Efficient and helpful staff. Good choice of restaurant and café facilities.

Ventajas: The Sol personnel were extremely courteous & accommodating!

Desventajas: Due to my work schedule, a room service option would have been very welcomed.

Ventajas: Spacious and spotless room. Comfy bed and pillows. Relatively quiet surroundings by a bit set back from the major roads.

Ventajas: Location and cleanliness

Desventajas: The bed was two single bed jointed together It would have been a lot better if it’s a king or queen bed

Ventajas: Just all around great place.

Ventajas: Well prepared and comfortable

Desventajas: The washroom is not comfortable.

Ventajas: Breakfast was good. Staff was friendly

Desventajas: The standard room I first stayed in was very dirty, see pictures. Stains in the carpet, grease on the cupboard openings, dirty curtains, mold in the bathroom and lots of mold on the drain of the sink. Smell coming from the curtains, closet and bathroom drain. Deluxe room was somewhat better, but still not very clean. Advice is not to take the cheapest room, but personally I will just not go again.

Desventajas: Lobby public toilet is terribly smelly, unbelievably stink smell.

Ventajas: Staffs are friendly and helpful. Good English

Ventajas: Small and beautiful Garten. Room ist big and bed is very comfortable.we will book it again wenn we in Hsinchu.

Desventajas: No

Ventajas: It's great themed room, and would be great for a honey moon.

Desventajas: The wait might be long if there are cars lining up.

Ventajas: Coffee/tea availability in lobby

Desventajas: nothing

Ventajas: The bed is very comfortable and the room is very clean. Staff are very friendly too.

Ventajas: Location is close to train station.

Desventajas: The bathroom design is ridiculous, there is no door. The door for the shower box is broken. The whole hotel is dated and need to get upgraded. It is not value for money.

Ventajas: Near by Station

Ventajas: Staffs are very friendly and helpful. Even upgrade my room to a better one.

Desventajas: The gym room is a bit small.

Ventajas: location

Ventajas: Breakfast, location and eateries around.

Desventajas: No luggage rack. Could not find the Taiwan TV channels.

Ventajas: Location, cleanliness, comfortable bed

Desventajas: Parking is 10min walk if no lot available on site.

Ventajas: The hot/cold water run so well.

Desventajas: It said queen bed, but actually it was 2 single bed merge together, and the bed aren’t the same high, so we can clearly felt the line. Besides that, the bed is hard and a little worn out since I can felt the coil springs. The room was cold even when we open the heater or maybe the heater didn’t work, so we decided to close the heater. Don’t expect anything from the breakfast.

Desventajas: Friendly staff esp qian qian

Ventajas: The staff were extremely friendly and helpful. They helped me arrange a car service for my bird watching trips, and also assisted with other questions. They really made my trip memorable.

Ventajas: Friendly staff, nice room with plenty of space, nice decor and they have smoking and non smoking rooms.

Desventajas: The bed was a bit uncomfortable but most of all was the poor wifi connection in the room. This must be due to the location of the router as the signal strength was low.

Ventajas: Excellent breakfast with much choice. Nice spa area.

Ventajas: We liked that the staff were very helpful and friendly, there was always someone there for help 24/7 literally; and were always smiling. Their English speaking ability was excellent as well.

Desventajas: What could have been better was a change in breakfast varieties everyday. Yes there were a variety of things to choose from everyday but it was the same set of things to choose from everyday. Also by the pool, the water that's placed directly in front of the steps is a hazard to both children and adults alike. No one is expecting a basin of water to be at the start or at the end of a flight of stairs to be aware or mindful of it. My dad hurt his back and hips from that slip down. We also saw a little girl fall in it. Also Foreigners aren't keen on washing their feet in the same water everyone is using to wash their feet either. Its unhygienic and for me as an architecture student I saw many different areas where that basin of water could have been places to ensure their facilities be kept clean as well as guests being aware of using it before entering their swimming area.

Ventajas: food good

Ventajas: Excellent location, clean and good service

Ventajas: Reception is good for the smile and service

Desventajas: AC is a little bit noisy

Ventajas: Excellent location, right in the centre of downtown Hsinchu, walking distance to some of city’s tourist attractions. Room is very clean and well presented, love the spacious bathroom. Great facilities inside the room with fast internet access. Staff members are very friendly and supportive. The hotel also offers a great selection of Taiwanese and western style buffet style breakfast. Will stay here again for sure. Highly recommended!

Desventajas: Nothing much really, but to be really picky, the position of the token/car swipe machine at the exit can be adjusted so that it’s easier for drivers of non-Taiwanese nationals to reach or return the token to the machine.

Ventajas: A 20 minutos andando de la estación. La habitación era bonita, estaba limpia y la cama era muy cómoda. El personal fue muy amable. La piscina es grande.

Desventajas: El baño es un poco raro, ya que el lavamanos está fuera en la habitación. La ducha tiene cortina pero no bordillo en el suelo, con lo que el agua moja un poco todo el baño.

Ventajas: include more vegeterian foods, hang a clock on wall in canteen, good location than before

Desventajas: can not say

Ventajas: A very kind and thoughtful lady during the breakfast spoke a little bit of Spanish and very good French, on top of English.

Desventajas: It was not a 5 stars hotel. Very old and broken furniture. Dirty bathroom, windows and carpets. Horrible SPA, very dangerous and rusty.

Ventajas: Good location. Excellent service by staff - will help to make restaurant reservations automatically.

Desventajas: Room is central heating so may feel a bit warm

Ventajas: very good and warm service. room is clean and bright, lots of interesting things to eat nearby the hotel.

Desventajas: i wish they can improve room service level a little better.

Ventajas: Disfruté de la piscina

Desventajas: Me gustó todo. A 15 minutos caminando de la estación de tren de Hsinchu.

Desventajas: noisy , not clean enough , aroma management was bad ,,,especially in lift

Ventajas: Breakfast was excellent. Good service. Room is very big and enough for 4 persons. Pay movie is actually free of charge, but we encountered a technical problem that it kept fast forwarding, so we called to the reception regarding to the problem and they sent a staff to solve the problem immediately. We will stay again if we go to Hsinchu again!

Ventajas: Modern clean hotel of good size

Desventajas: Breakfast area a little too simple. could had allowed guess to use the other bigger restauant

Ventajas: Everything is OK

Desventajas: No coffee service because the coffee machine is out of service.

Ventajas: The location is good to reach.

Ventajas: The staff are extremely helpful and very friendly/ professional when addressing our thousand questions.

Desventajas: Transparent glass toilet door... haha. Small thing but even a couple may want some privacy at times. Otherwise, everything about the room and people have been great!

Ventajas: Foods & 7/11 nearby

Desventajas: We just staying for 1 night.... Only negative feedback is breakfast area is located at basement & with lift... As I'm travelling with senior.citizens.. It's a bit difficult for them...

Ventajas: The hotel was located conveniently within walking distance from Hsinchu train station and the various points of interest such as the night markets and shopping district. Lots of eateries to choose from, especially since we have a vegetarian with us - we could find several vegetarian eateries within walking proximity. Staff were friendly and breakfast was substantial. Recommended!

Desventajas: NA

Ventajas: You can early checkin as long as your room is already prepared.

Ventajas: clean and comfy room

Desventajas: no cable channels like National Geographic or Discovery channel

Ventajas: The breakfast was exceptionally good!

Desventajas: Everything was great for the price paid

Ventajas: very spacious, very clean, and very comfortable

Desventajas: no cable channels like National Geographic or Discovery channel some kind of sort...

Ventajas: Ok

Desventajas: Can’t aiust room temp.

Ventajas: Excellent hotel, when staying in the Hsinchu area : always Carlton.

Ventajas: Great big rooms, excellent breakfast, most friendly staff. Must have been my 20th visit. I always go here when i am in Hsinchu.

Ventajas: The size of the bath tub was good and the location isn't bad.

Desventajas: The hotel is rather old and the rooms need TLC, they are very dated. I was not good value for money.

Ventajas: Excellent breakfast, very supportive and friendly personal.

Desventajas: I have nothing to complain about.

Desventajas: The parking place is not as convenient as we thought (parking lot is a little far from the building)

Ventajas: Very spacious room for our family of four, including 2 young children. Room and linen were clean. The lady at the front desk was helpful and professional (- but watch out for the young grumpy man!) A nice touch offering fresh fruit at the check in counter.

Desventajas: We had a large double bed and two singles for our kids. The single beds were comfy but the double bed was so hard we couldn't sleep for the entire stay of three nights. Also the VOD function on TV was useless! I suggest the hotel just remove it. It's very frustrating as you have to stand in front of the VOD box and point exactly at 94 degrees from 2.5cm away to get the control working. 95 degrees just won't do it. In the end we just gave up. The decor was a bit tired but that was expected of Calton's traditional style. The tea in the small lounge area in front of the lifts have cold tea by the afternoon which was disappointing! Should have zip hot water tap and tea bags instead.

Ventajas: Very good breakfast spread. Short walk to Chen Huang Miao Night market. Free pool table beside laundry area. Friendly staff.

Desventajas: Underground car park, but hotel staff were in attendance to help you park. Beds were hard.

Desventajas: Gym is too bad in quality. No facilities are in well function. The staff is not responsible for maintaining. Park area is too far from the hotel. Toilet has very bad smell when flushing.

Ventajas: Walking distance to chenghuang temple night market. Room is spacious

Desventajas: Bed is hard. But is individual preferences

Ventajas: I think the service is very good

Ventajas: Room is big enough and comfortable.

Desventajas: Facilities is slightly old.

Desventajas: The interior is a traditional and certain corners may appear old or wornout. Can’t complain much as we needed a decent stay closer to a local university.

Ventajas: la ubicación

Desventajas: Aire aconidcionado

Ventajas: if You asked for help the staff were very helpful.

Desventajas: The staff didn’t go out of their way to help you.

Ventajas: good location

Ventajas: The location was farther away than we expected from train station, but staffs are really nice and helpful, we love their service. Their breakfast was great and we really enjoyed it,

Desventajas: It would be nice to do a little renovation for the interior of the room.

Ventajas: GREAT DEAL!!! The staff was very friendly and helpful! It was very easy to go get Taiwanese breakfast near the hotel as well :) Free self laundry available 24hrs!

Ventajas: My stay was good and staff are friendly and courteous but at the end I had a problem which I am still not resolved . They charged my credit card in my a rival and they said they wil not proceed so I can have choice to pay either by cash or to use my card . On my checkout day I handled my fruit card and I found my self that I was charged twice and when I called I found difficulties to convince staff that I was twice charged and I had to take screen shots in my credit card details to show double charges as one in feb 3 and second on feb 5 and joe I have to wait for 2 weeks to see if the money god back . I am just wondering if I only had Jose money to survive in my trip and find my self without money. Hey just train staff to look first at the payment procedures s before proceeding on check out .

Desventajas: Staff aren’t well trained for payment procedures and also. Accounting department they don’t know what they are doing neither about credit card procedures

Ventajas: Breakfast was buffet style with good variation including Taiwanese food. There was free self serve laundry.

Desventajas: Initial room had an electrical issue. The staff promptly changed my room. Long walk from railway station.

Ventajas: Upgraded room due to proximity to the other rooms.

Desventajas: Breakfast can be made better

Ventajas: The staff was very friendly and helpful storing my bicycle. It was clean and comfortable.

Desventajas: Nada

Ventajas: Staff are helpful in arranging transports for hire.

Ventajas: A large room with 2 double beds surprised (business hotel with no business men that night?) Comfy sitting chairs a rarity & ample bench area for working etc if had to. A good bath (handy for laundry anyway!). Very good mid-week price for the size of the room & facilities. It is top floors of an office building.

Desventajas: Did not bother with hotel breakfast as usual overpriced, for me anyway. Annoying that there is a step up from lift foyer to access rooms. A bit further from the station than I expected.

Ventajas: The location of the place is fine, very close to the cathedral of Hsinchu. I didn't ask for the breakfast so I don't know how it's like. The room was very nice, clean but I stayed for 2 days there's no cleaning on the 2nd day. The service was very nice, I asked for the taxi at 5.30 a.m. and there he was standing right on time waiting for us.

Ventajas: Great location; helpful staff

Desventajas: Suggest to change the shower head; water jet from the shower head is not conducive for showering and it wet the whole bathroom due to the water spray angle is very big.

Desventajas: It's an average hotel room. No surprise.

Ventajas: Nice position and smooth bed for relax, upgrade to high floor with free coffee, Good!!

Desventajas: Shower structure was old and really low water pressure

Ventajas: very comfortable

Ventajas: All is good

Desventajas: I got nothing to complain about

Ventajas: Great choice. Really recommend it.

Ventajas: The location was very good ... it’s very convenient you can walk around for local food bars and malls

Ventajas: The staff were very friendly and attentive and the room and bathroom were good sizes.

Desventajas: There was a cigarette burn in the bedding and the decor had seen better days. Overall it's a very average hotel.

Ventajas: A peaceful place and the staffs were hospitality and approachable. Also the transportation are very convenient wherever you want to go

Desventajas: The serving time of breakfast,if possible can make it earlier

Ventajas: I like the place and everything.

Desventajas: none

Ventajas: Its clean and comfortable

Desventajas: None. Its all good

Ventajas: Location is fine cause close to the centre of Hsinchu

Desventajas: Staff was very rude and people are don’t have any respect for their customers even that staff charged me 2 time with cash also charged with my card too then after that staff was laughing very rude staff.

Ventajas: Free laundry facility

Desventajas: Bedsheet smells. Room very small

Ventajas: Their breakfast is amazing !! And they have computers in the lobby available for guest use, as well as lockers to store your luggage either before you check in (because the check in time is pretty late at 5pm) or after you check out while you wait for your bus or train. Also the in room wifi connection was very strong. Overall I would say they provided great service.

Desventajas: They didn't have an English news channel for the room tv... CNN or BBC or something like that would be nice.