Hoteles en Uptown, Houston

Desventajas: No hay spa El restaurante no vale la pena

Ventajas: La ubicación de este Omni no puede ser superada! El aparcamiento es práctico aunque bastante caro para lo que está disponible.

Desventajas: El personal de recepción es muy decepcionante. El hotel es muy viejo y necesita una renovación.

Ventajas: La piscina y el Nightclub

Ventajas: Personal

Desventajas: Precio por el parking y necesitan más tumbonas en la zona de la piscina!!

Ventajas: Bonito vestíbulo, gran ubicación, cómodas camas.

Desventajas: Toallas manchadas, anticuado ducha

Ventajas: Perfecto. El personal es estupendo. El vestíbulo es súper. Gran ubicación ... ¡perfecto! Y lo mejor, un enorme desayuno, es fantástico!

Ventajas: They completely screwed up the reservation and were extremely rude. We arrived around 1130pm and ended up leaving to stay at another hotel. Will never stay at this location again. Extremely disappointed.

Desventajas: Service

Ventajas: Very nice and a good deal price-wise. Staff was very friendly and helpful. I would stay again without hesitation!

Desventajas: Facilities are a little dated. Had to go outside to get to the fitness center. Normally not a problem In sunny Houston but it was raining during my stay. Also the fitness center could only be accessed through the main lobby?

Ventajas: Their customer service was amazing. My room and view were both beautiful. They respected my privacy and the hotel is absolutely gorgeous!

Desventajas: Paying for parking.

Ventajas: Beautiful. lots of amenities, night club, restaurant, spa

Desventajas: Fire alarm kept going off Saturday night. Security said that a guest was taking a shower and opened the bathroom door and the steam set off the alarm. That doesn't make any sense since people open steamy bathroom doors all the time to cool down after a hot shower. It was a very stressful, terrifying, sleepless night. Never again!

Ventajas: El personal del bar Destino era fenomenal!

Ventajas: El servicio desde el aparcacoches hasta la recepción fue genial. Había perdido mi número de recompensa y lo encontraron

Desventajas: La cama era un poco dura.. a mi gusto.

Ventajas: Personal amable

Desventajas: Hotel parecía viejo. Necesita una reforma

Ventajas: Great service, accessible, clean and modern

Desventajas: Having the room right across the elevators and right below the concierge lounge. The constant noise from the elevators and the clunking from above made for a poor nights sleep.

Ventajas: Free wifi was great and would have been much more stressful without it

Desventajas: Friendly professional staff

Desventajas: Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.

Ventajas: Location is great, facility is average!!

Desventajas: Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!

Ventajas: Todos los empleados fueron muy amables

Ventajas: La conveniencia y la ubicación era genial. Check out tarde también viene bien

Desventajas: Ropa sucia, con manchas. La habitación estaba repleta de polvo alrededor de las ventanas. Las toallas tenían un desagradable olor a moho. Servicio de desayuno en la habitación era increíblemente caro para la calidad recibida. En general, descontentos con la estancia.

Desventajas: You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.

Desventajas: The TV didnt work and the room had no clcck or alarm clock

Ventajas: Front desk staff are friendly.

Desventajas: DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.

Ventajas: The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be.

Desventajas: I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.