Hoteles en Uptown, Houston

Ventajas: El diseño y la decoración, ubicación y servicio

Desventajas: No hay desayuno gratis

Ventajas: Muy bien ubicado, al lado del centro comercial Galleria. Las habitaciones estaban súper limpias, con cómodas camas. volveremos de nuevo.

Desventajas: Las camas no estaban hechas, basura olvidada, las toallas no estaban repuestas

Ventajas: Todos los empleados fueron muy amables

Ventajas: La conveniencia y la ubicación era genial. Check out tarde también viene bien

Desventajas: Ropa sucia, con manchas. La habitación estaba repleta de polvo alrededor de las ventanas. Las toallas tenían un desagradable olor a moho. Servicio de desayuno en la habitación era increíblemente caro para la calidad recibida. En general, descontentos con la estancia.

Ventajas: Nothing, we did not stay here, we canceled our trip to this hotel

Desventajas: Perhaps if we stay there in the future, we can give an honest review

Desventajas: You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.

Desventajas: The TV didnt work and the room had no clcck or alarm clock

Ventajas: Front desk staff are friendly.

Desventajas: DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.

Ventajas: The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be.

Desventajas: I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.

Ventajas: El director era increíble y complaciente.

Desventajas: El aparcamiento era expenive.

Ventajas: El personal era muy amable y receptivo.

Desventajas: Las sábanas eran ásperas; aparcacoches obligatorio; Aire de la habitación era extremadamente seco.

Desventajas: Servicio de aparcacoches por $ 32. El precio promedio del servicio de aparcacoches en la zona es de $ 10, por lo que pagar $ 32 en un hotel es bastante caro.

Ventajas: Nada porque cancelé mi reserva

Desventajas: El aparcamiento cuesta 35 dólares. Es una locura.

Desventajas: No explicaron que el servicio de aparcamiento es obligatorio. Cuesta 32 dólares adicionales aparcar el coche toda la noche.

Ventajas: Gran Estancia, personal amable, gran buffet, increíble colchones. Volvería una y otra vez.

Ventajas: Valet Parking was extremely efficient. Earlier reviews had panned the valet parking, but they apparently have a new team and use a message based system that was superb. Seemed also to have very smart people actually running the cars. Best I've ever seen at a hotel.

Desventajas: No electrical outlets on the side of the room with the table and chairs. Also, wasn't wild about their lighting system in the bathroom, etc.

Ventajas: Location is perfect for shopping at the galleria. Easy 5 min walk.

Desventajas: There is nothing that needed improvement.

Ventajas: Great location. Comfortable amenities. Friendly staff.

Desventajas: Housekeeping was loud at times and non-responsive to my need for in-room creamer for complimentary coffee.

Ventajas: Excellent service, valet was amazing, room was a very nice size with large walk in tiled shower and plenty of freebies for guests.

Ventajas: I like the hotel it's nice to stay if you come from long trip

Desventajas: I do t like the ppl who parking the car cause I come at 4am and I was tired I give them my car to parket and next day when I was in. My car they took my headphones from my I phone7 it's not trust for give them you car

Ventajas: Staff and facilities

Desventajas: Made a mistake on date and the hotel hid behind the Expedia foul up. No common sense.

Ventajas: Muy céntrico en la zona de Galleria.

Ventajas: Ubicación, habitaciones y camas.

Desventajas: No conseguí el reembolso de mi última noche de salida adelantada. Inaceptable

Ventajas: Ubicación

Desventajas: Servicio a la habitación

Ventajas: Cerca del centro comercial, las camas son cómodas y hay aparcamiento gratuito

Desventajas: Necesita estar más limpio

Ventajas: Había un problema con una de las dos habitaciones reservadas originalmente. El personal fue muy servicial y amable. Gracias! La habitación fue amplia y las camas y la ropa de cama geniales!

Desventajas: Baño demasiado pequeño, demasiado viejo Máquina de café barata, horrible.

Desventajas: The agency ( Kayak ) didnot my reservation to the hotel i was stuck for 4 hours with no solution , later on I got email with refund.

Desventajas: Double queen size bed room is book but it's not available while checkin

Desventajas: Manager was hot/cold. Our expedia reservation was ow to co.e thru so we went for dinner. We asked if they would honor the rate for a second room and the manager said sure and then proceeded to put tax on top of the all inclusive rate I asked him to match. It was only $22 but still it was not what the rate was. At this point the manager intisted on staring me down to get me to praise and agree with him that he was doing me a major favor. Are we iin 3rd grade and he is my teacher? Really? I should have walked out but we were exhausted from Bush was travel as I was just returning on a pit stop from ASIA. We checked out the next morning from this under co struction hotel and stayed at Marriot the balance of the week for business. Guess customer first is something of a scarce commodity here at the top level mtg. Underlings were actually fabulous surprisingly. Bottom line - overpriced for what you get compared to elsewhere.

Ventajas: Although I arrived after 11:00 PM, I was greeted promptly, professionally and courteously. When it was discovered there had been an error in my booking information (Not by the hotel itself), they addressed and resolved the issue immediately. My room was spacious, clean. Self-parking was free.

Desventajas: There was no ramp for my rolling luggage between the parking garage and the hotel elevator. This, however, was a minor inconvenience.

Ventajas: Las habitaciones estaban muy limpias y como un hotel de cuatro estrellas! Gran ubicación y un centro comercial con muchos restaurantes a poca distancia.

Desventajas: Reformas en casi todo el hotel. Pero las habitaciones hacen que valga la pena!!

Ventajas: Loved this hotel, so modern on the inside with small kitchen and all the necessary cooking and eating items, kitchen table, free wifi, free breakfast, free parking and location, location, location. 600 ft away from Nordstrom!

Desventajas: Nothing truly!

Ventajas: Fine, comfortable, convenient. Great having a full kitchen, and a Whole Foods Market only a mile away.

Desventajas: Missing amenities due to renovation

Ventajas: The staff was customer friendly

Desventajas: No By the way I am Allen from Decatur Ga not Norwalk Ct

Ventajas: Our cleaning lady

Desventajas: No

Ventajas: Breakfast

Desventajas: No place to load or unload IF you are not valet

Ventajas: Location and The GREAT staff, along with breakfast that was very nice!

Ventajas: Service

Ventajas: It was a great hotel

Desventajas: I didn't like that I had to pay $27 to valet. The parking lot was empty and I would have gladly self parked but that wasn't an option.

Desventajas: I dont like the parking situation.

Ventajas: Very clean room.

Desventajas: Charged $27 for parking that was mandatory.

Ventajas: Staff was friendly and room was comfortable

Desventajas: Only valet parking was available for $28/night with almost empty parking lot.

Ventajas: Returning guest;) walking distance to Galleria, Evening bartender very hospitable, and good breakfast. Can't wait for my next trip.

Ventajas: Staff is excellent and the complimentary breakfast was good.

Desventajas: It was a little challenging to get in and out via car since it's on a one way and there's only garage parking.

Ventajas: Very easy access to all the surrounding features such as the mall, restaurants, etc.

Desventajas: Valet parking prices with no option not to valet