Ventajas: Over all was a good stay it was only over night stay clean place good staff close to the mall as well as other business and restaurants
Desventajas: Didn't like the fact majority of parking is for diamond members also the beds where extremely uncomfortable as well as pillows also the vent in the restroom went non stop and was loud either than that over all good stay
Ventajas: Bed was very comfortable and clean. Great to have a fridge and microwave. TV was a great size.
Desventajas: I don't like when the cleaning service knocks on my door 2 hours before checkout.
Ventajas: The staff was very friendly and helpful. The room was clean and comfortable after a long day of traveling with an infant. I really liked that if you forgot or couldn't pack an amenity like a razor, you could go down to the front desk and ask for a complimentary one. The location is great too, not far from all the attractions in the area. I also appreciated that check out was at noon.
Desventajas: That we couldn't stay longer, haha.
Ventajas: Breakfast was free & the rooms were clean
Desventajas: They pool was outside.
Ventajas: The title says it all. We are a family of Type-A neat freaks, and my mother sent my sister and I with her black light equipment to check the cleanliness of the room. There were some small spots here and there near the bathroom (weird spots that may get overlooked for cleaning like the ceiling and a light switch), but not anywhere in the sleeping section of the room. Sheets, pillows, and comforters were spotless. The cleanliness and general upkeep of the rooms made for a very comfy stay- we could hardly get out of bed to do more exploring the next day.
Desventajas: I only stayed in this hotel for one night, so I may not have experienced as much as I could. The lady at the front desk could have been a little more friendly and personable, but the rest of the staff was very nice.
Ventajas: Very reasonable price. Friendly staff, comfy beds, great breakfast!
Ventajas: The fact that the hotel was close to Great America
Ventajas: El desayuno era gratuito y las habitaciones estaban limpias
Ventajas: Staff was knowledgeable and attentive to their guests, the great breakfast in the morning, with the amazing Keurig Coffee maker in my room. I also enjoyed having HBO on a newer tv, and the desk which helped me get some work done. And thanks for the tooth brush and mouth wash.
Desventajas: The mattress could use some improvement!! The innerspring model was a bit uncomfortable and slightly noisy. I would definitely upgrade the mattresses and amend the drape system to allow full closure of drapes.
Ventajas: Nothing fancy but clean, comfortable, and well maintained.
Ventajas: Good rate
Desventajas: Old facility needs updating
Ventajas: Comfort Inn was clean & comfortable. They had a pool, hot tub & breakfast included. The staff was friendly and checked in on me during my stay.
Desventajas: Room was a little small and bed could have been a little more comfortable.
Ventajas: Excellent value and quality facility. We stayed here because it was close to Great Lakes Navel Training Center. As a bonus it's within walking distance of a BassPro Shop and huge shopping mall. This location was perfect for anyone attending Graduation at GLTC.
Ventajas: Very clean and close to six flags very friendly and helpful staff.
Desventajas: Was really pretty decent over all no complaints
Ventajas: Nada de lujos, pero limpio, cómodo y bien cuidado.
Ventajas: How close it was to the mall and to six flags
Desventajas: There was a large group of teens having a party around midnight and it went on for over forty minutes.
And all they could say at the front desk was, "yah, sorry about that."
Ventajas: Close to where we had to be during day
Desventajas: Breakfast area way too crowded! One door entry like a fire hazard
Ventajas: I was only there one night
Desventajas: Where to start?
The couch had two gigantic, greasy butt stains on each cushion.
Everything felt damp
Charged twice for room and still trying to resolve it
Deadbolt didn't lock
Ventajas: The Front Desk worker was very nice and helpful.
Desventajas: The AC in the room was not able to get the temperature below what felt like 79, and the bed was not very comfortable.
Ventajas: Very clean hotel room. Staff was very friendly. Complimentary breakfast was great. It's conveniently located near Gurnee Mills Mall. There are many stores to shop and eat at along Grand Avenue. Six Flags is a short walk from hotel less then 1/2 mile (no need to drive to the amusement park so you can save on the high parking fee).
Desventajas: I wish the swimming pool was bigger. Hot tub was non-functional.
Ventajas: Close to Great America
Desventajas: The elevator has an EXPIRED safety inspection certification! The sofa in my room (211) had what appeared to be blood stains on it. The room across the hall kept me up all night (small children being load.. At 3am!) and the vending machines didn't work (ate my money).
Ventajas: Cerca de donde teníamos que estar durante el día
Desventajas: La zona de desayuno muy llena! Una entrada como de salida de incendios
Ventajas: Sólo estuve allí una noche.
Desventajas: ¿Por dónde empiezo?
El sofá tenía dos cojines con manchas grasientas y enormes.
Todo estaba húmedo.
Me cobraron dos veces por la habitación y todavía estoy tratando de resolverlo.
La cerradura no funcionaba
Ventajas: Awesome arcade, the waterpark was pretty good and our room was beautiful. Kids had an great time.
Desventajas: Our bathroom did not have a lock or a fan. Also the there was no microwave in our room either.
Ventajas: I thought this place was awesome! The watermark was a little small but it's an indoor water park and I understand that. Staff was friendly. Room was very clean and comfortable. Great experience and will definitely go again!
Desventajas: I think the resort is a little "pricey", which doesn't accommodate an occasional last minute family getaway.
Ventajas: Hours of relaxation for me while kids played like crazy in the water and never got bored!
Desventajas: They nickle-and-dimed us on everything, including late checkout.
Ventajas: The indoor water park was pretty.
Desventajas: The 4th floor elevator did not work. Had to walk down to 3rd floor to call for the unit. Room service left trash cans full, used wash cloth on the floor. Service personnel were ill informed.
Ventajas: Arcade impresionante, el parque acuático era bastante bueno y nuestra habitación era hermosa. Los niños lo pasaron de maravilla.
Desventajas: Nuestro cuarto de baño no tenía una cerradura ni un ventilador. También no había microondas en nuestra habitación.
Desventajas: Creo que el complejo es un poco "caro" y que no tiene capacidad para una escapada familiar ocasional de último minuto.
Ventajas: Stayed here for a night for the Bristol Renaissance Fair
Great location- by restaurants, the expressway and the outlet mall
Comfortable rooms. Friendly staff and of course a free breakfast buffet!
Ventajas: Great staff! Bartender was amazing. Front desk was friendly. I'll be back.
Desventajas: Tacos were average. Breakfast was terrible. Pancakes were under cooked. Eggs were soggy.
Ventajas: The staff at the front desk was very kind. There was a younger girl who didn't seem like she knew very much of what she was doing but there was another girl, Rose I think, who was very knowledgable and accommodating.
Desventajas: When I got to the hotel, there was kids running and screaming in the lobby. It was very loud and parents were just letting their kids run around as they please. Two almost hit me, but being so close to Six Flags, it is understandable that this is more of a family location. I checked in and they sent me to my room, when I got there, neither of my key cards worked. I put my bags down and tried again, figuring I may have tried too quickly. As I was trying again, I heard someone cough in the room. Went back downstairs to the lobby and the front desk called the room, only to find they had a mix up and someone was in the room...thank god my key card did not work and I didn't walk in on someone! They gave me a new room and once again my key card didn't work (their system for assigning cards was not working well). Had to have maintenance follow me up to my room so he could check the problem. We finally got in my room with his key, only to find out it was a double bed room when I requested a king bed, so once again...had to go back down to the lobby. Upon my return, Rose was very apologetic and said she was very embarrassed. She upgraded my room, gave me two drink cards for the hotel restaurant as well as a dinner card. She definitely made the situation much better and she handled it professionally. It was quite a long and irritating situation but Rose handled it well and made the necessary steps to make it better.
Desventajas: The only hotel I've stayed that doesn't have a safe in the room or a refrigerator and I've stayed at many over the years.
Ventajas: Clean and convenient
Desventajas: Little pricey
Ventajas: I will put it this way, it was a lot better than my stay at the Hard Rock hotel in Chicago! I will definatly be staying there again in the future.
Ventajas: Great breakfast. Staff kind and engaging. Comfortable bed.
Desventajas: Many loud young people, late into the nights. Not okay for business travelers with appointments the next day.
Ventajas: The location was great. The staff was excellent. Our room was clean. The staff was very friendly taking you to and picking you up from Six Flags.
Desventajas: The walls were too thin....could hear all of the bathrooms nearby. The breakfast was included in our price but it would have been too expensive otherwise. The rates were too high overall.....I guess you are paying for the location.
Ventajas: Nos alojamos aquí por una noche por la Bristol Renaissance Fair
Fantástica ubicación de restaurantes, la autopista y el centro comercial outlet
Las habitaciones son cómodas. Por supuesto, el personal amable y un buffet de desayuno gratuito!
Ventajas: El personal es fantástico! El barman era increíble. La recepción fue amable. Volveré.
Desventajas: Los tacos eran normales. El desayuno era horrible. Tortitas eran poco hecha. Huevos estaban empapadas.
Desventajas: Was the worst hotel stay we've ever had. Hallways, elevator and room stunk like wet old mop or rags, they didn't have the room i requested, so we were stuck with only a queen size bed, which was squeaky with a thin cheap mattress, bad overall
Ventajas: Very clean
Desventajas: Reserved 2 queen size beds but received 1 king size beds for 2 adults.
Ventajas: It was clean, quiet and up-to-date.
Desventajas: Walls a little thin, bed was older and noisy and short. Door did not fit properly so lots of light came in from the hallway. Limited TV channels. Elevator and stairs very dirty.
Ventajas: Staff was amazing. Helpful in all ways, and always willing to stop what they were doing to help the guests.
Desventajas: Location was not ideal for my purposes, but by far better than other places I've been.
Desventajas: Old bed, noisy. Thin walls. TV channels limited. Small beds. Bed choice not available.
Desventajas: Thin walls, older bed, noisy bed, door did not fit right, light was coming in from the hallway all night, TV channels were limited.
Desventajas: Bed was old and noisy, walls were a bit thin and doors did not fit properly as you can see the light from the hallway peeping in all night. TV channels were too few, not enough variety.
Ventajas: Nice breakfast.
Desventajas: Old bed, noisy and small. Walls were a bit thin and can see light easily coming in the door cracks from the hallway.
Ventajas: Convenient location that is all !!!!!!!
Desventajas: This is about the fourth or fifth time that we stayed at this Fairfield Inn in Gurnee 2 out of the 5 times the pool was not working nothing but terrible service and did not want to help us out in any way just this past time my daughter fell getting out of
Ventajas: Colors in the room, breakfast.
Desventajas: Bed was soft, old and noisy.
Ventajas: Staff was very friendly and accommodating. Location was great for our needs. Breakfast was great. But the best thing was the price. Great place for a great price. Very Happy!
Desventajas: The pool was a little small but was nice otherwise.
Ventajas: GOOD LOCATION AS LONG AS YOU DON'T MIND IT NOT BEING CLEAN...
Desventajas: POOL/JACUZZI WAS DISGUSTING THERE WAS SCUM AND MOLD GROWING ON THE WALLS OF THE POOL, IN FILTERS, AROUND WINDOWS. THE TOP OF THE POOL LOOKED LIKE THE WATER WAS SOLID THAT HASN'T BEEN CLEANED IN MONTHS.
MY HUSBAND BROUGHT IT TO THE ATTENTION OF THE FRONT OFFICE BUT THEY SAID THERE WAS NOTHING THEY COULD DO!!!!
HALLS/ELEVATOR REEKED OF SMOKE...
Ventajas: We liked the location to six flags great America, and the free continental breakfast.
Desventajas: Our room looked like it needed an overhaul. There were places where the paint was chipped and it was painted over. The metal on the sprinkler system was rusting and even leaving some rusty streaks on the wall.
Our friends had a non smoking room and said it was horribly smelling like smoke.
Ventajas: Place is clean. The recipionist was very nice. Morning breakfast was great.
Desventajas: Looks like they have some remodeling going on in the hallway that made the place look less classy.
Middle of the night around 3 am some guests in the rooms next to mine were very very loud and I don't think anyone said anything to them.
Ventajas: The people there were great.
Desventajas: The beds where small.
Ventajas: The closeness to the outlet malls is the reason we booked here. Been to LaQuinta before and liked them.
Desventajas: The hallway odor very uncomfortable. I would probably not go back to this motel because ofmthis issue.
Ventajas: Good free breakfast, free WiFi, close to Great America, late morning check-out, indoor pool
Desventajas: Our room kind of smelled like someone had been smoking in it
Ventajas: The location was perfect, the rooms were immaculate, and the pool/hot tub area was an added bonus.
Ventajas: They were there when I needed somethings
Desventajas: Washcloths wasn't that clean.
Ventajas: Front desk mellisa and Angela are amazing people and. Wet very helpful I really recommend this hotel
Ventajas: Nothing fancy, just a clean, comfortable room at a really good price.
Desventajas: A little old and needed a few repairs here and there.
Ventajas: Location was good in relation to Gurnee Mills.
Desventajas: Facilities overall were rather poor, with badly outdated furniture and a generally run-down appearance in the room we were given. The pool was very small and there was almost no room around the pool for sitting. The only mirrors in the room were in the bathroom and the room itself was very small. There was also a booger stuck on the wall just below the bathroom mirror - nasty. If your standards are above what you've read here, do yourself a favor and pony up a little extra money for a better hotel.
Ventajas: First of all, finding the hotel is impossible. There are no signs outside that day Super 8. The hotel is called The Grand Hotel, but don't be fooled by that name, it's far from Grand. The room was very small with VERY old furniture. If it weren't for the flat screen TV I would have thought I had been transported back to the 1950s. The room was probably vacuumed and dusted but it still had the feel as if it wasn't clean. I can't say that it e was a dirty room either. I did decide to stay since I got in late, but I wish I would have spent $20 more for a nicer room elsewhere,
Desventajas: Just not worth the money.
Ventajas: Beds were comfortable.
Desventajas: Decor was very dated and worn.
Ventajas: Close to Six Flags where we were going each day.
Desventajas: The room smelled awful. We had to plunge the toilet 3 times in 2 days. The furniture was so broken down. The recliner in the room wasn't even something we could sit in. The free breakfast was very minimal in choices. If all you want to do is go in your room, sleep, then wake up and leave the lower cost is worth it. Otherwise I would go somewhere else. This was the worst hotel I've ever stayed in. We won't be returning.
Ventajas: Room was a little dated but had the important stuff necessary for a quick stay. Check in was really easy, let us check in early and pick up the room key later in the day. FREE parking within 15 minute walk to the amusement park.
Desventajas: No coffee maker in the room and the free breakfast was a total joke. Juice, coffee, cheese danish, and bread for toast was all that was offered. Looked like bananas might have been out at some point but didn't have any left when we got to it. One ice machine available in the basement also.
Ventajas: The room was clean and beds were comfortable. The remainder of the hotel appeared clean as well
Desventajas: the room did have a small hole in the wall up near the ceiling and what appeared to be a motion detector in the corner of the wall which I thought was odd. also kept tripping over a large wrinkle in the carpet that went almost the full length of the room. The air conditioning didn't work very well, kept adjusting the temperature on the thermostat but never cooled the room to the lower setting I had put it on. Lack of parking, we parked in what we thought was part of the hotels parking lot, but were left a note on our vehicle saying no overnight parking or it would be towed. I think the hotel should have informed me where I could or couldn't park when I checked in. There were no available parking spots in what IS the hotel parking lot, so I didn't have a choice but park where I did the first night of my stay.
Ventajas: The memory foam mattress.
Desventajas: The staffers very rude, the building, maintenance
Ventajas: Estaban ahí cuando necesitaba cualquier cosa
Desventajas: Las toallas pequeñas no estaban limpias
Ventajas: Recepción: mellisa y Angela son gente increíble. Fueron muy serviciales y realmente recomiendo este hotel
Ventajas: Everything was clean nice and well kept up. The staff behind the front desk would do anything to make us comfortable and very welcoming, loved the hospitality we got from the desk staf.
Desventajas: The only thing I did not like was how rude the maintenance man was, he has glasses and long dark hair, he was very rude and would not give a time or day to help you and if he did it was like out was going to kill him to do something and the do not disturb sign doesn't mean nothing to him, he still knocked on our door at 8:30 in the morning a few times and lid we had a13 month old little girl that was asleep till he did that. Sorry if you don't like your job then quit don't take it out on your paying customers.
Ventajas: While checking in the employee who helped us was very friendly as well as helpful.