Douai hoteles

Ventajas: Loved our night here. Enjoyed the jacuzzi, the pretty terrace and all the space. Attention to detail was incredible. Owner was delightful and we felt very welcome.

Ventajas: A novel, comfortable, friendly, convenient and personal place to stay in Lille. The rooms with a spa (jacuzzi and hammam) are incredible, the decoration tasteful, the TVs huge - it’s a super relaxing place to stay.

Ventajas: The apartment is very nice, the bed is very comfortable and the owner is very kind.

Ventajas: The apartment is well appointed, conveniently situated, clean, spacious and equipped with a hot tub and sauna which we were so busy sightseeing we didn't get to use. The two bedrooms have ensuite showers & hand basins. There are many bars and restaurants in close proximity and a patisserie on the ground floor. The covered & screened terrace was a great area to relax after a day of sight seeing.

Desventajas: Because there were two couples sharing this apartment it was a little disappointing to find that there was only the one toilet considering the bedrooms each had washing facilities.

Ventajas: The appartment was impeccably clean. We enjoyed the modern and smart interior. Above all the bed was one of the best we ever slept in.

Ventajas: Our suite was bright, airy, stylish and clean!

Ventajas: Hotel is excellent and the staff are extremely friendly and helpful.

Desventajas: Difficult to park and understand parking charges but once we worked it out it was ok , I think a clearer description of this would benefit future clients .

Ventajas: Everything about the property was perfect and the staff were really helpful and friendly.

Desventajas: Check in wasn't until 5pm.

Ventajas: Great location, modern and clean interior

Desventajas: Front security door did not close automatically - had to push shut!

Ventajas: Excellent air conditioning. Very clean and room well made up each day.. Very comfortable bed and pillows. Quiet. Good wi-fi. Excellent coffee machine. free mini bar and top-ups.

Desventajas: Explanation re restaurants in hotel. Confused by 'Ma Reine ' and 'Jane" and what each offered in terms of menus.

Ventajas: Location

Desventajas: A bit pricy.

Ventajas: Hotel limpio con habitación y baño amplios y modernos, con buena ubicación para visitar la ciudad.

Desventajas: El hotel está en una avenida principal y no tiene habilitado un espacio para detener el vehículo y bajar las maletas lo que lo hace íncomodo. Además no había nadie en recepción y tuvimos que esperar unos diez minutos hasta que llegó la recepcionista. Habíamos reservado plaza de aparcamiento (aunque no es del hotel porque es un parking público ponía que se podía reservar, siendo éste uno de los motivos de nuestra reserva), sin embargo lo que te reservan es un ticket no la plaza de garaje, para que te cobren el precio que te pone el hotel (deberían informar de cómo es realmente). Cuando llegamos nos dieron el ticket y fuimos al parking pero tuvimos la sorpresa de que no había plazas disponibles y más de 40 coches dentro del parking esperando para coger plaza. Después de perder más de 30 minutos tuvimos que salir del parking sin conseguir aparcar, fuimos al hotel para quejarnos puesto que habíamos reservado tal y como indicaban en la información que facilitan, si embargo la recepcionista no proporcionó ninguna solución. Pedimos hablar con el director del hotel y la recepcionista decía que no estaba y no le llamó, sin embargo tras insistir apareció y sí que el director estaba y en su oficina, de donde había salido la recepcionista cuando llegamos. El director, que demostró ser muy competente, arregló el problema en 10 minutos y conseguimos una plaza de parking. Total perdimos casi una hora. Otra cosa que no me gustó nada es que la recepcionista que nos oía hablar en español no nos dijo que hablaba y entendía perfectamente este idioma, teniendo que hablarle en ingĺés pese a que yo hablo peor ese idioma que lo que ella el español, que sólo lo habló cuando una cliente que hablaba francés y español se ofreció a ayudar y con la clara intención de evitar que se enterase de nuestra queja. Fue un gesto muy feo de la recepcionista. Finalmente el sofá cama es muy grande pero íncomodo. Un 10 al director y mala nota a la recepcionista.

Ventajas: Didn't take breakfast but it looked very good. Very convenient for the old town and most of the sites. Taxi from the station on our arrival wasn't really necessary. We walked to the station on our last day and it only took 15 minutes! Staff were very helpful and pleasant. We took advantage of the "Green" offer and the reward for doing this was very generous. Room was comfortably furnished. Shower room was excellent with only one small problem (see below). Dinner taken in Ma Reine restaurant was delicious. All in all couldn't be faulted. Welcome gifts in the fridge were generous and replaced on request, as were tea & coffee making facilities.

Desventajas: The washbasin in the bathroom was very modern and designed to be "plugless". Considering how "green" the hotel policies were, this was rather contradictory. Teeth cleaning wasn't a problem as we never let water run anyway. However, it was impossible to draw a small basin of water for washing hands or face.

Ventajas: The property was highly clean, good taste

Desventajas: Nothing

Ventajas: Personal muy amable. Nos atendieron en español o se esforzaron en hacerlo.

Desventajas: En el desayuno faltaban las naranjas para hacer el zumo.

Ventajas: Great location, friendly and clean.

Desventajas: Nothing

Ventajas: Great location. Larger rooms are more suitable for a longer stay. We stayed for 5 nights. Quiet rooms which are excellent for light sleepers. Free snacks in mini fridge and coffee maker in room Pleasant and efficient staff

Ventajas: El hotel es impecable y esta nuevo

Desventajas: Nada todo perfecto

Ventajas: Very helpful staff. On arrival explained the discount ticket for adjacent parking and a colleague gave us an extensive guide of the city

Ventajas: Our room was very spacious and nicely decorated.. The location was just perfect, very close to the city center and restaurants area. Access and parking was easy.

Desventajas: The location of the sockets (besides those on the night stand). There were no hooks or a rack for the towels. This was very inconvenient and not very hygienic.

Ventajas: Everything

Desventajas: Nothing

Ventajas: Very charming place, decorated with taste, with a vintage touch. Hostess was very kind and made me feel at home, and the general atmosphere of the place is good. Best moment was the breakfast, with plenty of excellent home made jams as well as a variety of breads and the famous "pain perdu".

Desventajas: Cleanliness of the room could have been questionned due to a bin that had not been emptied upon previous guests passage. An annoying mosquito bit me most of the night, despite a useless electric repellent plug. Some of the equipment (particularly the bathroom) could be refreshed too.

Ventajas: el desayuno y la cama excellentes. La cordialidad de la duena y las informaciones dadas sobre las cosas a visitar. Muy bien decorado con buen gusto ya que la duena es artista.

Desventajas: El bano que no tiene puerta (solo pared) que lo separa del dormitorio

Ventajas: Isabel is very friendly, nice house, free parking :)

Desventajas: A part of the floor in my room wood floor was rotten, this can be dangerous!

Ventajas: Visiting Lille? Stay here - simples!

Ventajas: The rooms are comfortable in a very nice neighborhood. This property provides an excellent way to experience French hospitality. The landlady is friendly and very warm. The breakfast is excellent - most items on the table were homemade and very tasty!

Ventajas: Really good welcom calm clean helpful to find a restaurant. (If had a welcome drink at the restaurant)

Ventajas: The breakfast was outstanding, the gardens allowed you sit outside in a quiet setting.Restaurants were within walking and the tram to Lille was right outside.The owner could not have been more helpful and was so delightful.

Desventajas: The Tram was right outside very noisy when you must leave the windows open on a hot night,a small refrigerator beside the microwave on our landing to put our own cold drink after a hot day as there are no small stores around.

Ventajas: Breakfast was excellent both days- delicious and traditional. Accommodated our schedule.

Desventajas: Excellent B&B- was a little further away from the downtown than I anticipated. However, the train was easy walking distance.

Ventajas: Oh my god, best breakfast I ever had ! Free parking on premises, the hostess was super nice!

Ventajas: The bed was very comfortable. The parking was secure. The atmosphere was positive.

Desventajas: There was nothing special about the breakfast. It was just bread, coffee, orange juice and a small yogurt.

Ventajas: Charming host, decent size room, lovely breakfast, secure parking. Nice French B&B, a bit quirky but would recommend highly for stop-over or a few days in Lille. Short tram / car ride into the centre.

Ventajas: If you love Lille, stay here! Charming, quiet, with very friendly concierge...the location is great, right across from metro. Couldn't have been happier.

Ventajas: Bed quality is perfect, the italian shower great, kettle for coffee and tea. Very calm

Ventajas: Clean comfortable and friendly plus great location

Desventajas: The room we had was spotless and very comfortable bed. But the terrace and garden though small was a real bonus. It is just one stop on metro from Euro Gare and dead opposite the station. Our room was on the side away from the busy road so very peaceful. The young lady who dealt with us could not have been nicer or more helpful. We will certainly visit again

Ventajas: “Romeo & Juliet” room: Bathroom was clean, double sink was spacious. Staff was very hospitable and helpful, providing maps etc. Exterior was lovely and full of character. Wardrobe was attractive and spacious. Bed was very comfortable.

Desventajas: Breakfast, while tasty, was spare even for continental breakfast. In room facilities were limited to an electric kettle. Chairs were a poor fit for the tables and bits of period furniture.

Ventajas: Very nice host and good environment. Comfortable with air co (not so often in north France)

Desventajas: A little far away from downtown

Ventajas: Good wifi connection, very helpful and sweet stuff, clean, safe and right next to the metro station

Desventajas: The room can get very hot and there is very noisy hostel in the neighbourhood with parties all the way till early morning

Ventajas: Everything about this property was just perfect. We were blessed to have met Marie at the front desk who was so nice to us throughout our stay. She made our stay at this beautiful hotel just fantastic located right downtown surrounded by so many good restaurants. We hope to one day have the opportunity to return to this hotel and to see Marie again would the cherry on the cake.

Desventajas: Nothing

Ventajas: The WHY Hotel is conveniently located near many important Lille destinations, it has modern and fresh decor, very comfortable beds, is quiet, and has a nice bar/ restaurant. Breakfast is very good

Ventajas: position,breakfast,

Desventajas: some rooms lack storage

Ventajas: Everything EXCELLENT!!!!! La locación era cerca de todo, el personal super amable, todo impecable!!

Desventajas: Todo perfecto!!

Ventajas: Location and the design of the room

Ventajas: Everything spot on staff great

Ventajas: The very spacious roofterrace that was part of the suite plus the very friendly staff

Desventajas: The suite itself was not as spacious as expected; the 36m2 must have inclused 15m2 for the roofterrace...

Ventajas: Have a great green policy, providing a bonus for a limited room clean. Great initiative!!

Ventajas: Good street noise isolation. And location

Desventajas: None

Ventajas: Staff were extremely friendly and helpful especially Alexis who went above and beyond also the bar staff made excellent recommendations

Desventajas: Although very good perhaps breakfast was a little overpriced

Ventajas: Very central and friendly staff.

Ventajas: La ubicación es inmejorable,a menos de 200 metros de la Grand Place. El interés del recepcionista por asesorarnos respecto a las mejoes opciones de restauracion en las cercanias

Desventajas: Necesita una reforma.

Ventajas: Breakfast choice excellent, bed fantastic and room great

Desventajas: First room internet did not work and room was hot. Next day was moved to another room where internet was good but room still hot. Stood in line to check out for 30 minutes. They served locals before me even though I had been waiting in line.

Ventajas: La habitacion super confortable.

Desventajas: Me gustó todo. Un excelente lugar.

Desventajas: As with most hotels the duvets are too thick for summer

Ventajas: -Excellent location if you are traveling through Lille Europe Station. -Very nice specious elegantly decorated rooms. -Excellent value for money.

Desventajas: Nothing

Ventajas: Staff were very friendly and helpful. Rooms are very spacious and comfortable. The facilities of the hotel are good and generally a very good stay indeed and would highly recommend.

Desventajas: location is about a 15 mins walk to the City Centre and there was no swimming pool but generally an excellent stay. we would stay again and recommend to others.

Ventajas: Excellent room, big comfy bed

Desventajas: Breakfast could do with more choice

Ventajas: La ubicacion

Desventajas: No hablaban español

Ventajas: Everything you would expect from a 5 star hotel. Staff was very friendly and helpful and the room was great. Huge comfortable bed. We had a very nice stay!

Ventajas: The location

Desventajas: Too stricty and the gust eed to be more welcoming, but in the chick out one of the stuff was nicely greeting and helpful

Ventajas: Beautiful large rooms, very luxurious, friendly staff. One of the best hotels we’ve ever booked, would most definitively come back again.

Desventajas: Room was a bit warm, no window that could be opened. A-C not too strong, not a big problem though.

Ventajas: Very quiet place which encourages you to relax. Location is perfect, very near to the town centre. Room was very clean and we did appreciate the Easter chocolates, very nice attention. !

Desventajas: Breakfast was expensive in comparison to other places. Slow service for hot drinks and tables not cleaned up fast enough. The food was good and fresh though !

Ventajas: Parking / Staff / Location / Service

Ventajas: Very friendly staff, great restaurant, excellent location.

Ventajas: Great staff with awesome attentiveness. We asked for a wake up call at 5am one morning. They delivered espresso to our room shortly thereafter

Desventajas: Understand no AC in rooms. However screens on windows would have helped keep insects out

Ventajas: The hotel is perfectly located, within close walking distance of everything in the old town, but set back from the street behind an attractive courtyard, and with a beautiful garden to the rear. The design of the hotel respects the historic building while feeling really fresh, modern and stylish. Breakfast in the tiny wood-panelled library was particularly charming. A particularly delightful part of our stay was the farmers market that took over the front courtyard and the back garden on the Saturday morning - we were travelling on to stay in a farmhouse in the country and were able to buy a fantastic assortment of products from enthusiastic and knowledgeable stallholders.

Ventajas: The bed was really wide and cushiony. It felt homy. The decoration very successfully combined historical features with contemporary standards to create a warm friendly & beautiful surroundings.

Desventajas: Nothing

Ventajas: Friendly staff. Very nice building and view from top floor room.

Desventajas: No AC. Little room.

Ventajas: El hotel estaba muy finamente decorado y su personal fue muy amable.

Desventajas: El desayuno no tenía la calidad al hotel

Ventajas: Arquitectura Espacio

Ventajas: Beautiful townhouse right in the centre of Lille and contemporary inside

Desventajas: Nothing, loved everything about it

Ventajas: Staff was very friendly. We had room service and the good was very good. Make sure you book ahead of time to eat at the restaurant

Desventajas: The carpet in the room took a little something away from the character of the house but it is a beautiful hotel

Ventajas: Amazing atmosphere of a small but beautiful hotel, but perhaps the most enjoyable part of the stay was the fact that all the staff were so friendly and tried really hard to assist us in everything we needed. At one point we were wanting to have a beer from the bar but the barman was on his break, despite this one of the receptionists took the time to bring us a selection of local beers and give us an overview of each when she wasn’t exactly sure what each were. Nothing was too much hassle and every member of staff tried their hardest to communicate with us despite the fact at times there may have been a language barrier. Chilled, relaxed and high class establishment and the staff members are absolutely exceptional. Amazing breakfast as well!

Ventajas: Lovely building with an ideal and relaxing small garden to the rear. Location ideal and peaceful despite being near town. Sights were within easy walking distance.

Desventajas: Although bathroom pleasing to the eye not all that functional. Despite immediate attention by staff still could not get plug to function in basin/sink and water just drained out. Would have appreciated a nonslip surface in shower. Breakfast far too expensive for food offered.

Ventajas: Lovely unusual historic building. Comfortable bed , spacious bathroom with good toiletries.

Desventajas: There were building works in my side if the building, but ear plugs provided!

Ventajas: Excellent location, staff accommodating and exceptional facilities

Desventajas: Nothing not to like was an amazing trip and will return

Ventajas: Hermoso hotel con historia.La comida del resto muy rica.

Ventajas: Close to the. Centre but only a short walk. Very comfortable and loved the spa

Ventajas: breakfast, friendly staff, swimming pool, spa

Desventajas: nothing

Ventajas: Spacious, airy atrium lobby, spa (didn’t use), 15 min walk from stations, if you want to walk. Good breakfast buffet (you can squeeze oranges for juice)

Desventajas: Immediate area dull. Restaurant closed for an event the night I stayed. Hot water tap in sink just guesswork...

Ventajas: Very comfortable large bed

Desventajas: Extortionate bar prices - €8 for a tonic water!

Ventajas: The room was quiet and comfortable; everything, including the pool area, very clean. Wonderful inner-city garden, where one can read a book and drink tea. The breakfast was good but not excellent. The hotel is fine and with the historic and fantastic space a lot of potential... for the moment not fully used.

Desventajas: This is a very good 4* hotel; not worth its 5*. Staff was polite enough, but just not up to the standard of a 5* establishment. The hotel must get a designer - the lobby area but also the room are furnished without taste, as if with leftover pieces. The pool is very noisy - the water evacuation is not well designed so anytime one swims, the pool literally... makes noise! Again, should not happen in a 5* hotel.

Ventajas: Bonito edificio antiguo con capilla incluida que contrasta con una decoración moderna . Muy confortable . Buena atención

Ventajas: El hotel es muy lindo, si buscas toda la experiencia francesa. El staff es muy agradable y proactivo.

Desventajas: Es muy difícil en algunas ocasiones comunicarse con el staff ya que su inglés es muy básico. El desayuno deja mucho que desear, preferible comer fuera del hotel.

Ventajas: La habitación era amplia y sin ruido

Ventajas: Everything , it was an old hospital so has history and art and gorgeous rooms. Staff were super friendly and took us on a tour of the hotel. The SPA is relaxing and adding a beauty treatment is well worth it.

Desventajas: Everything was lovely, although our room was underneath the loading bay so a bit noisy but they even give you earplugs so it was not a big deal

Ventajas: The property was an older grander property which I like...it has been recently refurbished to a high standard and is a very. I’m first or place to stay I will be returning there

Desventajas: I did not have a bath in my room this was only available if I upgraded

Ventajas: The view, the location and the comfortable bed are the best things about this hotel. We were very pleased.

Desventajas: More space for hanging/storing clothes could be good, especially for longer stays

Ventajas: The location was next to the old town, within easy walking distance. Beautiful large rooms, welcoming staff that were friendly and helpful. Beds were very comfortable and the tea facilities were excellent in the room. Breakfast was superb. Planning to return soon to spend more time investigating Lille and surrounds. Parking facilities within 200 meters.

Desventajas: All excellent, will have to use the bar next time.

Ventajas: Right around the corner from a great plaza in the old part of town. Great restaurants 5-10 min walk away. This classic hotel is newly and beautifully redecorated. Great bar in the ground floor. Absolutely delightful!

Desventajas: Nothing not to like

Ventajas: Excellent breakfast and the view to the Grand Place extra good,.

Ventajas: La amabilidad del personal

Desventajas: El desayuno Muy mediocre y falta de cosad

Ventajas: Locatie

Desventajas: The evening of our departure we discovered we forgot our iPad. We immediatly called and mailed the hotel and after three days we haven't had an satisfactory answer yet. The hotelmanager promissed to call but did not. It is obvious our iPad disappeared in the hotel. Very bad service indeed!

Ventajas: very stylish rooms

Desventajas: you could hear a lot of noise through the main door to the room

Ventajas: Very clean and comfortable.

Desventajas: Did not like the modern makeover, it was a beautiful traditional hotel prior.

Ventajas: Staff was very cooperative, Assia was very cooperative and she had a good hospitality sense. it was vert clean & reception drink, cake, candy was awesome. In the heart of Lille, very convenient for food, shopping & Train Station.

Ventajas: Cuarto Cómodo

Desventajas: Las calles contiguas sucias y muchos bares

Ventajas: Todos los demás aspectos del alojamuento buenos: localuzación, instalaciones, personal, desayuno.

Desventajas: Nos alojamos 2 noches y no limpiaron el cuarto de baño. Se limitaron a hacer la cama y reponer el gel

Ventajas: The breakfast was superb with a lot of choice- both continental and cooked, and a lot from a local source. A good choice of fruit purees, yoghurt, jams, bread (including a lovely sugar infused brioche,), cold meat, cheese, fruit, We nearly went out for breakfast, but I'm glad we didn't, as this surpassed anything for choice and cost.

Desventajas: There were a few people begging on the pavements opposite, but they didn't bother any tourists, and seemed to be more as if they were asking for payment for helping find car park spaces

Ventajas: friendly staff, nice interior, clean and cozy room

Desventajas: room facing to the street very loud during the night

Desventajas: La ubicación es buena pero el rumbo es feo

Ventajas: Excellent staff Clean, comfortable with quality towels and toiletries.

Desventajas: There is nothing not to like

Ventajas: Close the the centre of town and the train stations

Desventajas: AC did not seem to work properly

Ventajas: Good location Good room facilities

Desventajas: Outside environment can be risky (immigrants may threat you) Staff does not speak English

Ventajas: We booked 2 rooms for 3 nights. Beds were comfortable and rooms were nice. Staff was courteous and responsive as they could be.

Desventajas: While the location was just steps away from the center of Lille, the street it is located on is night and day compared to the street over. Kids and other beggars confronted you as you entered and exited the hotel. It was located by a popular restaurant, that was open until the early hours of the morning, which makes it difficult when you have to sleep with the windows open. A/C did not cool rooms at all. When questioned staff, was told that it was normal. Mosquitoes were horrible. Worst two nights of sleep I have had on my trip in France thus far. Don’t book here in the summer unless you are used to sleeping in the heat! Would probably stay here again if it was cooler outside and AC wasn’t needed.

Ventajas: Right in city center

Desventajas: Difficult parking

Ventajas: The breakfast was good and the property was able to arrange a table at the last minute. The friendly and very helpful staff gave us some suggestions on what to visit and recommended a few restaurants within close proximity to the hotel.

Desventajas: The location of the property is good, 5-minute walk and you in the center, however, the street on which the property is located is not the best. It seemed a bit dodgy with a lot of strange people hanging around and at night can get a bit noisy outside, with loud music and people shouting. It's a pity because it's a really nice hotel and good value for money.

Ventajas: The location as it’s in the centre but the area does not look nice, very dirty and smelly.

Desventajas: Room very small once the sofa bed for the children is open. Breakfast is not good, poor quality food. We asked for a cappuccino and fried eggs but they were not able to do them because there is no kitchen in the hotel! The area is not nice at all and smelly.

Ventajas: Very well decorated hotel, on a perfect location

Desventajas: Everything was perfect, however we had some problems with the air-conditioning in our room.

Ventajas: Location perfect near both train stations.

Desventajas: Room a little small but otherwise fine.

Ventajas: La ubicación del hotel.

Desventajas: Tuvimos un problema una madrugada que se disparó la alarma del detector de humo, pero había sido alguien que fumó dentro de la habitación, según nos dijeron. En ese momento me di cuenta de que todos los pasillos estaban alfombrados y sería ideal que no fuera así.

Desventajas: Got the quadruple on the back side. The room was very hot, with no air condition!

Ventajas: Bed was really comfortable, great nights sleep

Desventajas: We only stopped over for night so nothing to dislike

Ventajas: Situación, y diseño

Ventajas: Proximity to the city center Good access to public transportation, metro, bus, train

Desventajas: The train station is quite loud during the nights because of junkies and drunks shouting.

Ventajas: Rooms together, staff very helpful, friendly, knowledgeable. Incentive to be green. Situated close to Eurostar. Lovely breakfast, perhaps more fruit, maybe some tomato and cucumber with the cheese and meats but that’s being picky. However the drinks, yoghurt, bread, cheese, meats, croissants, eggs and bacon etc are lovely. Air conditioning welcome, although instructions to use the unit programmer would be appreciated. Body wash available but not hair shampoo in our room and a refresh of coffee capsules on the second day would be nice but these are minor details. Free WiFi appreciated. Any requests were dealt with immediately and with manners and a smile.

Desventajas: The more open plan layout of room 116 is a concern. The bathroom and walk in shower is in full view of the entrance door. A door for privacy would be preferable. The entrance door cannot be opened if someone is in the toilet or shower.

Ventajas: Great location so close to the station and the old town. The room was tastefully decorated and it was great having a coffee machine in our room. The staff was helpful and friendly. Big bonus is the lift.

Ventajas: The biggest asset of the hotel are the stuff! Moreover, clean and fine room, French breakfast and tiny elevator & corridor :) Everything creates a nice atmosphere!

Ventajas: staff were very friendly and helpful, great location, nice breakfast and not noisy.

Desventajas: not keen on the design of the bathroom which was one big wetroom, so that the floor is wet throughout after a shower.

Ventajas: Location was perfect, restaurants, old Town, shops, cafes and tourist attractions all within 20 minutes walk. The rooms are comfortable, with air conditioning, great showers and coffee machines.

Desventajas: The lift is small.....but at least there is a lift :)

Ventajas: Nice location clean facility and helpful staff.

Ventajas: Recently renovated

Desventajas: Bathroom was not well cleaned- hair on the tiles. Restaurant closed because of holiday day.

Ventajas: Modern stylish

Ventajas: It was very strategically placed. The breakfast was fine. The staff were really helpful, suggesting good restaurants, providing tea in the bar, storing luggage on the last day, always ready to answer questions. Other guests were friendly. Beds very comfortable. Everything clean and well kept.

Desventajas: Bathrooms (in suite) bit small

Ventajas: Very kind staff, nice rooms, great location!

Ventajas: .

Desventajas: Disturbed by fire alarm in the morning. No explanation or apology. No hot water to have shower. Felt dirty and disappointed when left hotel. Summed up our stay.

Ventajas: Central location, ok breakfast

Desventajas: No lift we were travelling with elderly people and missed the very small advert to say no lift, maybe our fault but could have been more prominent, the reception staff who greeted us spoke very limited English so was unable to answer any of our questions, he said he would send us an email to direct us to the car parking, eventually he did print out the directions after a quick game of charades. We had asked about parking and were told no problems they had facilities, we arrived in a VW camper entered the parking via an electric door only to find the ceiling went lower so as the door locked behind us we were unable to move either way. The local parking rates are extremely high €112 for 12 hours. We eventually found street parking paid €2 after 6pm and got parking for the whole night.

Ventajas: Bed was so comfortable, staff amazing and completely overwhelmed as not expected for the price

Desventajas: Nothing

Ventajas: The location is very convenient, right in the centre of the city and just steps away from the subway. It's a cozy little hotel with extremely helpful staff. The rooms were very clean and the breakfast was really nice, offering plenty of choice. Particularly liked the small lobby in front of reception on the 2nd floor and the views towards the street from the panoramic window.

Ventajas: La cama, las almohadas, la tranquilidad, la ubicación y la calidad de los productos del desayuno, muy rico! Personal muy amable.

Desventajas: La habitación al estar ubicada en el último piso estaba calentita y por la noche la cobija era demasiado caliente para la época del año que estamos, pero la cama y las almohadas una maravilla, hemos dormido genial! También un pequeño detalle ha sido el desayuno de hoy que no habían huevos revueltos, ni se molestaron en hacer, habiendo más gente en el desayuno de hoy que el de ayer, pero bueno nos lo compensaron con un zumo de naranja natural. Y que tampoco se podía hacer late checkout sin pagar , no importara si eras genius o no.

Ventajas: The location and friendly staff

Desventajas: Very very small room, windows not soundproof.

Desventajas: Hay millones de hispanohablantes potenciales visitantes a Europa y casi ningún hotel habla en español. Esto podría empezar a cambiar ya

Ventajas: Service shown by staff was TOP notch. Been to Lille yearly for the past 6 years, this is the first time staying at hotel Kanai, after our regular hotel is fully booked and it had been a decision well made. Thank you to the team at Hotel Kanai. Greatly appreciated.

Ventajas: Good location city center. Good breakfast. Buena ubicacion en pleno centro. Buen desayuno.

Desventajas: Not suitable for elder people/ handicapped. Very narrow stairs, no lift. My room was on the 4th floor, not ideal when carrying heavy luggage. No recomendado para personas mayores o con movilidad reducida. No hay ascensor, mi habitación estaba en el cuarto piso, no es lo mejor cuando llevas equipaje pesado.

Ventajas: El hotel se encuentra muy bien situado, en el centro de la ciudad y muy cerca de la estacion de tren. El hotel estaba limpio y la recepcionista fue muy amable. No tuve ocasion de desayunar en el restaurante.

Desventajas: El baño estaba muy bien decorado, sin embargo la ducha estaba algo rota y lo mismo pasaba con el desagüe de la ducha. Hay que cerciorarse de cerrar bien la puerta de la habitción al salir ya que tiene tendencia a quedarse abierta.

Ventajas: Location was good for getting into Lille and the stadium (Pierre Mauroy). The staff were excellent, really helpful and friendly. Breakfasts were really good- buffet style with plenty of variety and quantity.

Desventajas: The rooms were small and a bit drab/gloomy. The bathroom was small but had been recently refurbished to a decent standard.

Ventajas: Lejos del centro de Lille pero muy recomendable si vas a VIlleneuve D'asc o Marc

Ventajas: silencio , comodidad de la cma.

Ventajas: La habitación cómodo y confortable.

Ventajas: Was easy to find, and found the staff helpful

Desventajas: Parking could be a bit limited

Ventajas: Bathroom was really clean and new. Room size was adequate.

Desventajas: Bed sheets were not so clean and smelled of vinegar. There were also some stains on them

Ventajas: The bathroom seems to be new, and very clean.

Desventajas: Breakfast could be more wide range of things :)

Ventajas: A very warm welcome, and nothing we asked was any trouble from the manager. Up graded at no extra cost was welcome. Would stay again. Hotel comfortable and easy to find off m-way.

Desventajas: Rooms could of been a bit warmer on arrival.

Ventajas: good value for money, McDonald's in the walking distance, plenty of parking space available.

Desventajas: bad smell in the bathroom, walls are not soundproof at all.

Ventajas: Clean, new, silent, comfortable apartment. Very simple check in. Great thanks for early check-in - we were allowed to enter the apartment 4 hours before the time!

Desventajas: Nothing

Ventajas: large well- furnished room

Desventajas: Kitchen was unusable as no cups, spoons etc. were provided. No hot water in one of the showers and the other shower tray didn't drain freely.

Ventajas: Lovely clean and a good size in a perfect location with easy street parking

Desventajas: Nothing

Ventajas: I was fortunate to be upgraded to a small apartment on the 4th floor. The room was superb but 4 floors with a heavy case is quite a challenge! The room was amazing, beautifully decorated and spacious. The shower was large and there were separate basins on each side.

Desventajas: The lack of a lift! There was no milk for tea at breakfast. Unfortunately, I could not get the Wi Fi to operate - there had been no problem at the 5 other hotels where I stayed on this trip. Some information about the area - even a map - would have been helpful.

Ventajas: very good breakfast and a friendly staff

Ventajas: Very nice bteakfast. Location is quite memorable . Staff is friendly and helpful Room is spacious and with nice coty view.

Ventajas: It is just perfect for the weekend. It is quiet, very centrally (near Grand Place). Rooms are top. Very classy. Breakfast had wide variety of items (including waffles) . I can only recommend this hotel. Staff was always very helpful and welcoming.

Desventajas: I have no real negative aspects. Maybe the lift can be a bit slow... but that is all I found :)

Ventajas: They helped me to park my car (couldn’t find the parking because of all the road work). My daughter and I felt very welcome.

Ventajas: Location

Desventajas: They have a garage but fully booked, so to park the car in outside parking.

Ventajas: La ubicación. El desayuno, muy fino. Lo señorial del edificio.

Ventajas: Stylish interior, helpful staff and great location.

Desventajas: There are a lot of roadworks around the hotel which means you cannot park in front of the hotel and the one way system is very confusing The day we arrived 3 other people had got lost trying to reach it Make sure before you arrive you have clear directions on how to navigate the road works and one way system as one map link in booking.com sent us to an area 25 minutes away from the actual hotel Negotiating Lille is very confusing.

Ventajas: Comfy and luxurious.Very friendly staff.

Ventajas: Excellent position for sightseeing

Desventajas: Nothing, all good

Ventajas: We had stunning views from our room along the road to the station on the one side and to the other side to the opera and its places. We loved the room as it had two doors to seperate from the hotel corridor and it was equipped with a coffee and tea maker. There was no trouser press as announced, but we received ironing utensils on request. After all, the staff was very helpful, albeit a bit sober.

Ventajas: Ubicación. Atención del personal.

Ventajas: Great staff. Room was overbooked and they upgrade me to a single room with bathroom. Place is big and many services included

Ventajas: Everything was perfect

Ventajas: This place is very confortable good ubicación very clea n good attetion

Ventajas: Really a quiet and fun place, good bar downstairs that’s not too rowdy all night, staff were all accomodating and even had my dorm room to myself for a night

Desventajas: Mosquitoes were everywhere in the room, I literally swatted seven on my first night ( I think this might be a problem in the whole town though as there were a lot of advertisements for bug repellent) and the doors don’t have slow release closes so expect a lot slamming particularly early in the morning

Ventajas: I liked the location, close enough to the centre that it's easy to walk into town. There were some restaurants and bars near by if you didn't fancy the walk. The kitchen was pretty well equipped and there was space in the fridge! The staff we really helpful - I arrived early and they let me get changed, store my luggage and bike without any issue. I stayed in a 10 person mixed dorm but as there were curtains around the beds I felt that you could have some privacy - each bed had a lamp and 2 sockets which is always useful! There are also lockable cages under each of the beds.

Desventajas: The showers weren't great - I tried those on the ground and first floor. The fact that there was a washing machine was useful and it did clean my clothes but it was leaking across the kitchen floor. Unfortunately my bed was in a room with windows that opened onto a small terrace so most of the time I could smell cigarette smoke (it was very warm so shutting the window wasn't ideal but I did eventually). The breakfast wasn't included so I can't comment on the quality but I've stayed in other hostels for a similar price where breakfast has been included, rather than paying €5.90 extra.

Ventajas: Cerca del centro. El personal muy amable. Los baños súper limpios que tuviera cocina

Desventajas: La cocina estaba siempre un poco desordenada. Y una noche había un ratón

Ventajas: The receptionist was very friendly and welcoming. The facilities are excellent. The atmosphere marvelous.

Desventajas: this damn mosquito.

Ventajas: I feel like it is a 10€ hostel, not a 20+€. You have to figure out everything for yourself, make your own bed, and the bathrooms were terrible in my opinion. The beds were comfortable, though, and the personal electric outlets, light, locker and curtain were very nice to have.

Desventajas: The bathrooms smelled of humidity, they felt dirty, and there was nowhere to place toiletries in the shower. The shower itself was a spray that went everywhere except over your head, so it was difficult to shower. I felt they were very uncomfortable. It seems under-staffed. There is only 1 person at reception (only staff I saw in a big big hostel) and in order to ask anything you have to wait for them to finish all check ins, check outs, etc. Was never able to get help from them. They didn't seem to eager to help either but I guess they are just busy. The lockers are very noisy, they dont stay open, so even if people want to be quiet it's very hard with that. No soap in the hand-washing basin. Have to make your own bed. I feel like it was very overpriced for what you get in return. Feels like a 10€ hostel, not a 25€ like I paid. They have too many beds and rooms with too little staff and bathrooms.

Ventajas: Good location, good sleep. Helpful staff

Ventajas: Los recepcionistas son muy amables y de bastante ayuda ante cualquier problema. El barrio es de los más tranquilos de la ciudad y las habitaciones de diez camas tienen cortinas y estanterías para dejar tus cosas cómodamente.

Desventajas: Está bastante apartado del centro de la ciudad y para una ciudad tan pequeña el precio es algo alto (solo hay dos albergues para elegir). El ambiente era algo raro, había una persona que claramente se estaba drogando en la habitación, y las cajoneras de debajo de la cama arman mucho escándalo.

Ventajas: the rapper, le soir du treize was wow

Ventajas: Building, rooms

Desventajas: Not so funny

Ventajas: Right in the center. Clean room with comfy bed and lovely breakfast.

Desventajas: rooms quite small

Ventajas: Close to centre and friendly staff at reception

Ventajas: Good breakfast Good location Possibility to have a parking on 5th floor across the hotel for 18€/24h

Desventajas: Room was a bit dusty Only french posts on television

Ventajas: Su funcionalidad y limpieza.

Desventajas: La calle donde estaba

Ventajas: Perfect location in city center, nice roomsize, good bed and shower, separate toilet, nice choice of breakfast buffet (incl fresh OJ).

Desventajas: Tiny elevator, expensive parking (18 euro/day).

Ventajas: Easy check in and out Quiet Excellent service

Desventajas: Size of the room

Ventajas: well situated in lille,also very good standard in Ibis hotels

Ventajas: Excelente ubicación, el desayuno muy bueno y la habitación, aunque pequeña, confortable. La posibilidad de aparcar en elnparking frente al hotel es una magnífica opción.

Desventajas: Todo estuvo bien.

Ventajas: The staff were absolutely wonderful, so smiley and helpful. This makes such a huge difference to a stay in a hotel, thank you to everyone! Also the breakfasts were great, fresh, plentiful and always one of the staff looking after everyone

Desventajas: Nothing teslly

Ventajas: Love the staff very friendly especially Teddy :) The location is super near the station and around the corner of the the city but in a quiet street. Love the fact that they know a lot and offer board games in the lobby. The staff gives good tips for nice restaurants and things to do. Furthermore the shower was nice and also the room itself apart from the missing minibar. If I would visit Lille again would stay here for 200%

Desventajas: Breakfast was nice for a French breakfast but strange since they have a whole kitchen and only offer boiled eggs. I love my breakfast to be complete with bacon and a omelette or so. So for a simple breakfast it's ok typical French No mini bar in the room downstairs you can buy some drinks and snacks. But always handy to have your own fridge and for the price of the room you would expect that.

Ventajas: Ideal location for seeing Lille (old town). Friendly helpful staff. Good breakfast!

Desventajas: Cafe au lait

Ventajas: Wonderful continental breakfast. Staff good. Location.

Desventajas: Car parking an issue.

Ventajas: Muy limpio y cómodo. No encontré nada que quejarse aquí. Me alojaría aquí de nuevo.

Desventajas: Todo bien

Ventajas: Por ese precio, podrás cubrir la mayoría de sus expectativas. el silencio, grandes salones, restaurantes, también salas de reuniones para negocios.

Desventajas: Excepto taxi, no hay transporte público para ir a ningún lado.

Ventajas: Clean room, comfortable bed,

Desventajas: Standard of the Mercury hotels in CEE countries is much higher - no closets, no mini bar, small room.

Ventajas: Room was great, spacious

Desventajas: Staff in the restaurant very poor the night we stayed

Ventajas: Rooms are large and really comfortable beds. Newly refurbished. Nice bathrooms, huge TV. Plenty of free parking. Gym/sauna open. Didn’t eat there- lots of places to eat nearby. Great bakery 5 mins walk away for breakfast under €15 pp (I’m sure hotel breakfast must be lovely but €60 too much for family of four). Stopped en route to Calais and ideally located. Good value for money

Desventajas: Beer prices extortionate - only had one and went elsewhere for dinner and more drinks.

Ventajas: Localisation

Desventajas: The staff leaves their plates at the front of room’s doors

Ventajas: The bed and the trees and nature around it

Desventajas: Na

Ventajas: The staff was really nice. The TV is very big

Desventajas: The room didn't have a fridge or minibar. It was not enough docks next to the bed. Only one.

Ventajas: Brilliant play area for kids, we loved the swings and the fun fare theme. Very comfy beds and very frieny staff.

Desventajas: Breakfast could have more vegetarian options.

Ventajas: Everything - location, food, staff, etc...

Desventajas: No negative comments

Ventajas: Buen desayuno. Ubicación adecuada al lugar de trabajo. Buenas habitaciones. Buen restaurante.

Desventajas: Cierran el restaurante y bar pronto

Desventajas: No heating system in the bathroom

Ventajas: Habitación espaciosa y limpia. Buen restaurante, tanto para cena como para desayuno. Conexión wifi potente

Desventajas: La ubicación es en polígono industrial, solo valido para trabajar.

Ventajas: Perfecta ubicación y muy buen trato

Desventajas: Ruido del bar de al lado

Ventajas: Great location.

Desventajas: Room is quite small. Soundproofing is very poor (adjacent corridor and rooms).

Ventajas: Staff was friendly and helpful. The location is very good. Everything really clean and well maintained. Continental breakfast, good and plentiful. (Staff very nice and accommodating, despite a little delay ...)

Desventajas: Very restless. Assured by phone before my stay to make sure to get a quiet room. However, it irritates on arrival, if you say "une chambre très calme" received, and on the bedside earplugs are ready ... Absolutely problematic are the doors provided with electronic security system. Until late at night and from early in the morning a constant massive door snaps ... Therefore even earplugs hardly help ... In addition, the room was extremely small. Windows unfavorable to open, you saw yourself a few meters from other hotel rooms, - luckily it was not so hot, otherwise you would have claustrophobic feelings.

Ventajas: The hotel itself was in a good location, and the room had a few nice touches like a Silver Antique style coat Hanger in the bathroom with similar style fittings.

Desventajas: The Shower was very good and powerful, however the screen leaked quite badly and flooded the floor. There were no Tea making facilities which was a disappointment for me but maybe I should have read the information in more detail before I booked. The staff were very friendly and helped when requested. I sat in the Bar (which is in reception) on two separate occasions and no one came and offered to serve me. The quite room we requested was definitely not so quiet, we could hear the man next door having a wee in the middle of night. Such as shame it does have potential but I personally would not stay there again.

Ventajas: Location!

Desventajas: The room was very hot at night and it was very noisy

Ventajas: Situación, y personal acogedor

Desventajas: Cama muy pequeña

Ventajas: Have stayed here before a few times. It's right in the centre of Lille and we get to park (2) motorbikes in the alley alongside the reception so nice and secure. The decor and general ambiance of the hotel is lovely. The rooms are decorated to a high standard, if a little dark. The rooms are also quite small, but I suppose that's a result of them being in an older building with character. Staff very friendly and accommodating.

Desventajas: No air con, but then we didn't plan for a heatwave!

Ventajas: Well-appointed and clean rooms; excellent staff who assisted us in a helpful and courteous way.

Desventajas: It was exceptionally hot in Lille, even overnight, and as rooms are not air-conditioned, this made it hard to sleep.

Ventajas: Fantastic hotel, much better than the photos - rooms were nicely presented, very stylish and clean. The staff were extremely helpful and friendly. Location was great, right in the middle of a popular area with lots of bars and restaurants to chose from - would recommend.

Desventajas: Nothing - couldn’t have asked for more.

Ventajas: The friendly and helpful staff

Desventajas: No air conditioning in the bedroom

Ventajas: LOVELY LOCATION IN THE OLD PART OF LILLE. STAFF WERE ABSOLUTELY LOVELY AND PUT UP WITH MY ATTEMPTS TO SPEAK FRENCH.

Desventajas: THE ONLY DOWNSIDE WAS THAT PARKING WAS A NIGHTMARE. ENDED UP COSTING ME OVER 30 EUROS FOR A 1 NIGHT STAY. LUCKILY MY LITTLE BIT OF FRENCH SAVED ME FROM HAVING MY CAR TOWED AWAY.

Ventajas: The concierge was just lovely and helpful finding us another more appropriate room.

Desventajas: Room was in the roof and my partner could not stand up straight. And parking was some distance from hotel and expensive.