Hoteles en Ciudad del Cabo próximos a Two Oceans Aquarium

Desventajas: It was pure disaster. Two days before our arrival we received an email that the hotel was looking forward to welcoming us. But when we arrived, the hotel was basically closed because there were the first Corona cases in South Africa. They should have told us beforehand. There was no pool, no spa, no restaurant, no bar, just the room and room service (the food wasn't fresh by the way, bread from the day before). We had booked four nights but after two days the hotel told us that we'd have to leave the next day because they would close the hotel. No one of the reception staff and the management ever thought of a refund for the nights we couldn't stay but had already paid for. We had to ask. Eventually they told us that they would refund one night. Overall, the management was invisible and they were utterly incapable of managing the Corona situation. No apology and we still haven't received the refund of about 420 Swiss Francs (after a month). Never, never ever again.

Ventajas: The location was absolutely perfect and we were able to walk around the local areas and down to the beautiful waterfront. Many fab restaurants nearby. The breakfast in the hotel was fabulous and the staff were so friendly and helpful. Great pool with beautiful surroundings and plenty of room to enjoy the African Sun. Fantastic views of Table mountain .

Ventajas: La amabilidad y cordialidad de todo el staf es un lujo. La piscina y el desayuno hacen muy agradable la estancia en el hotel. La ubicación es inmejorable. Rodeado de tiendas, mercados, restoranes en el Watherfont.

Ventajas: We had the luck, to be in the new refurnished room. Was well done and soon they will renovate all rooms like this, it seems like. It‘s an internal test how the people like it.

Ventajas: A well run established.

Desventajas: Bedrooms a little dark.

Ventajas: Modern

Desventajas: When it’s windy out side , air is leaking through the windows an making noise.

Ventajas: Location, convenient underground parking (self parking and valet available), easy and quick walking to the V&A Waterfront, view from balcony onto Table Mountain

Ventajas: Everything !

Desventajas: Nothing, it’s flawless

Ventajas: instalaciones de alta calidad que ofrecen servicio completo. El personal es competente, profesional y servicial. Las habitaciones son cómodas y están limpias. La comida es muy buena. Internet funciona bien

Desventajas: A veces los precios son altos para Ciudad del Cabo, donde hay muchas opciones

Ventajas: Cómodo, limpio y moderno; nos alojamos en una suite que viene con un gran desayuno y una hora de cócteles

Ventajas: The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Desventajas: Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

Ventajas: Always good, staff always excellent, will stay over and over again

Ventajas: The hotel is clean and it has business design near the conventional center, the stuff were great, they clean the rooms twice a day, free shuttle to Waterfall mall is a nice idea

Desventajas: limited breakfast and small swimming pools

Ventajas: Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Desventajas: Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

Ventajas: La habitación muy amplia, el desayuno muy variado y excepcional, las instalaciones, la ubicación, y la amabilidad del personal.

Ventajas: Great location, great service

Ventajas: Hotel cómodo y fashion. La atención del personal excelente, buen desayuno, habitacion limpia y ubicacion perfecta en el waterfront

Ventajas: Todo, excelente hotel, diseño d e muy buen gusto

Ventajas: Bed was very comfortable, room good size, view spectacular and location wonderful

Desventajas: Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.

Ventajas: Todo maravillo

Desventajas: La efectividad del personal

Desventajas: El área de la piscina tiene pocas sillas para tomar sol, deben quitar ese carrito que tienen allí

Ventajas: La situacion y su comodidad. El desayuno muy bien y el personal excelente. Es un new referente de hotel.

Desventajas: Nada. Es perfecto en todo.

Ventajas: Great location with easy access to V&A Waterfront shops and restaurants, good rooms - we stayed in family room with bunk beds for kids, friendly staff, nice roof top bar

Desventajas: swimming pool is too small

Ventajas: The property is very well located right next to the V&A Waterfront. The staff were extremely friendly and helpful The room was comfortable and we had a great night's sleep The roof top pool area is great for relaxation with great views of Table Mountain and out over the harbour. High quality WIFI and good selection of TV channels

Desventajas: Parking is not included Pool was a lot smaller than the pictures led us to believe

Ventajas: Great value for money Decent breakfast Surprisingly friendly staff

Ventajas: Podía ir andando al V&A Waterfront o tomar el servicio de transporte. Como siempre, el personal era maravilloso. Ubicación segura. Usé Jarat para hacer excursiones y recogerlo, lo cual fue una gran elección. Usted puede hacer más barato pero usted consigue lo que usted paga.

Desventajas: Me hubiera gustado que hubieran podido pedir comida en el bar después de las 10:30 de la tarde.

Ventajas: El personal era muy servicial a la hora de organizar excursiones para nosotros, muy complaciente con todas nuestras necesidades. La comida en el restaurante era maravillosa y el servicio era de primera categoría.

Desventajas: No había nada que no me gustara del hotel. Sin duda reservaría este hotel de nuevo.

Desventajas: N/A

Ventajas: Hotel was fantastic !

Desventajas: My cc was billed twice as kayak or get a room.com says they received two reservations at the sand time from me! I only received one confirmation! I spend 30 min on the phone on my dime trying to get them to refund the second charge and it's still not done!

Desventajas: I didn’t like the way stay explained me that my membership can’t be credited with the points since I have booked with booking.com n not with their site Really not happy with that It’s really unfair So they saying we Should not use booking.com too book again next time Hmmmm

Ventajas: Great location friendly and helpful staff

Desventajas: Nothing

Ventajas: Great location, very friendly staff, very relaxing atmosphere. Provided extra touches for cyclists taking part in the CT Cycle tour: bike storage, welcome pack, early morning breakfast and race supplies on race day

Desventajas: Restaurant was too expensive

Desventajas: Breakfast and lunch fantastic! But dinner was not much of an experience- Poor enviable . The restaurant looks very much as the Staff canteen at a hospital Apart from this we were more than pleased.

Ventajas: Good location

Desventajas: Not clean. Way overpriced

Ventajas: all was perfect, family happy

Desventajas: nothing,

Ventajas: Ubicación perfecta. Habitación muy cómoda. Desayuno increíble con vista al mar.

Ventajas: Amabilidad del personal

Desventajas: Menu con pocas opciones para cenar. Opciones de comidas en el bar son muy limitadas

Ventajas: Diseño de la habitación

Desventajas: Un poco de moho en la ducha.

Ventajas: The size of the apartment we were in, the quietness, the atmosphere and most of all the decor.

Desventajas: We just wish we could have a smart tv

Ventajas: Having cooking facilities was a huge bonus in light of current C19 lockdown. Staff most courteous and accommodating to all our needs.

Ventajas: Habitaciones muy amplías, buena ubicación para moverte por la ciudad, el personal del hotel muy amable y además los 3 restaurantes de los que disponen son muy buenos y las vistas desde la última planta son espectaculares

Desventajas: No encontraría nada negativo que resaltar

Desventajas: El restaurante del hotel no me pareció al nivel.

Ventajas: Hermoso y moderno hotel cerca de restaurantes! Muy cerca del waterfront y del centro. Las habitaciones son amplias y muy cómodas. Algunas tienen kitchenette y lavarropas!

Desventajas: Reserve este hotel por los comentarios del rooftop pero no pudimos cenar ahí porque las dos noches que nos quedamos tuvieron evento privado. Una lastima!

Ventajas: Very good value for price and convenient spot

Ventajas: Las instalaciones, muy modernas

Desventajas: Está muy próximo a una mezquita por lo que a las 05:00 de la mañana se escuchaba el rezo y era imposible pegar ojo.

Desventajas: Nothing

Ventajas: Environment is cool and calm

Desventajas: Nothing

Ventajas: No breakfast

Desventajas: No room service coz of corona

Ventajas: Fantastico hotel, fantastica vista el restaurante buenissimo y el desayuno tambien