Desventajas: Not much stock in bar. Out of almost everything. Food was average. Lost our reservation on arrival although they found it in the end. Key to room did not work. A/C never got cold in room. No towels in room. No internet connection info available in room. When we tried to call for towels and wifi info the telephone also did not work. I have stayed here many times previously and loved it but it seems that the hotel has gone downhill drastically.