Ventajas: Very friendly and accommodating front office and breakfast room staff. Rate was good.
Desventajas: Nothing too serious: Toilet was very dirty in areas that aren't seen at first glance; no stayover service to the room whatsoever even though I was out all day. One bed was very 'squeaky.'
Ventajas: This was a phenomenal room! Beautiful, big, wonderful bed! Check in was a breeze.
Desventajas: Breakfast was very limited. Coffee empty at 8:30am. Off brand cereals tasted stale, more than half the tables were sticky and dirty, yogurt had only 1 flavor with only 3 packages. We couldn't find anyone to check out with. Rang the bell but no one came
Ventajas: Comfortable bed & pillows. Adequate amount of towels.
Desventajas: Breakfast was a little disappointing.
Ventajas: The hotel was clean, there was lots of space in the room and the staff was friendly.
Desventajas: The lobby decor is dated and could use some modernization.
Ventajas: Staff is great and hotel is very well kept. Amazing experience.
Ventajas: Received a 5 star service from the front desk staff on my late arrival. My room was very clean and comfy! My family enjoyed the breakfast! Breakfast are was also spotless! I will be getting a room at Comfort Suites anytime I am in the Bay City area!
Desventajas: Nothing to complain about!
Ventajas: Great hotel, very nice staff and super clean facility. Would definitely recommend!
Ventajas: Rooms very clean and friendly staff
Ventajas: Very nice... Staff very friendly.. Bed was comfortable and room was very clean
Desventajas: Mark this down... Lol... I have no complaints!
Ventajas: The beds were clean and comfortable, I needed a good sleeping arrangement for the family and having two queen beds in addition to a fold out couch helped greatly. We also liked the continental breakfast that had a great selection. It also helped that the breakfast was available until 10am.
Desventajas: The only downfall was, the appearance of lacking a technician. We had intermittent use of the tv and when reported the staff was very open to moving us to a new room rather than having the troubling device replaced.
Ventajas: Front desk staff was friendly & helpful.
Breakfast was good.
Non smoking facility is a real plus!
Desventajas: Very disappointed that the pool did not open earlier.
* Hotel chose Saturday to change all the bathroom door handles in the place. VERY noisy & intrusive. Workmen came into the room in spite of the DO NOT DISTURB sign on the door, waking & scaring the baby! Unacceptable! We will not stay here again.
Desventajas: I came in from work Wednesday and the trash can was on the lavatory and the bed wasn't made. Minor issue though.
Ventajas: Well kept for an older hotel. Super clean, good amenities, and great price
Desventajas: I made reservations online; when I got to the hotel to check-in their systems were down. Instead of verifying my information so that I could get to my room, they spend 45+minutes in the back room trying to figure out their internet issue without keeping me updated on when I could get my room key.
It was already late, I had proof of reservation with payment info as well as the card used.....Luckily after check-in, I didn't have any other 'customer service' needs for my weekend stay
Ventajas: Rooms were very clean and the bed was great. Outside looked like it could use some updating, but we don't really care about that. It was clean, inexpensive and convenient. Perfect for our needs!
Desventajas: My TV did not work, called front desk said they would send maintenance but never did. Was gonna add a night but we did not cause they were unwilling to resolve TV issue.
Ventajas: The beds were very comfortable.
Desventajas: The walls had indentations and also the ceiling in the bathroom had the texture pealing off. The breakfast was almost non existent. Very, very limited breakfast. Cerial and make them yourself wafales.
Ventajas: It was a dumpit
Desventajas: It was trashy
Ventajas: The staff was very nice
Desventajas: The room was very old and outdated which I could handle since it looked clean but there was a Roach in the bathroom, the pool was ' out of order' and the breakfast consisted of cold cereal and toast. There were also several people that lived there.