Ventajas: The staff were accommodating, the hotel was located close to the town and the view from the room was great.
Desventajas: The hotel was not finished and this was not clear at the time of booking. The road to the front of the hotel was a mudbath and smelt like sewerage. The reception area was covered with plastic and smelt strongly of fresh paint. Vehicle access to the hotel was difficult, resulting in a long walk through the mud.
Ventajas: The staff were very friendly, relaxed and welcoming. They all spoke very good english and were very helpful. The hotel still had areas under construction, but all our rooms were in excellent condition.
Desventajas: It could do with easier access to the pistes - it's about a 150m hike, there's no ski-in/out access. For less physically-able guests, it's also a fair walk to the main village centre. Some chairs or bench seats in the ski locker room would have been good - people were falling over putting on their boots!