Albany hoteles

Ventajas: staff was very helpful and attentive, breakfast was very appetizing, rooms were beautiful and the whole complex was above our expectations

Ventajas: Free breakfast @ dinners walk in showers business center location to nearby reasturants shopping clean

Ventajas: The staff was amazing throughout. a superlative complementary breakfast to say the least. The rooms are well designed and the hotel grounds exceeded my expectations for a 3 star hotel. Mu wife attended Albany University so we visit the areaI a couple of times per year. will never consider another hotel in Albany. Staybridge is innately class by itself.

Desventajas: Everything was great. I'd like to learn about their other locations.

Ventajas: New, clean...friendly staff.

Desventajas: Bathroom was a little tight.

Ventajas: Room was great, staff was great, clean room, good bed.

Desventajas: the soap dispenser in the shower was empty.

Ventajas: Nice clean facilities and friendly staff

Desventajas: Nothing

Ventajas: They had everything that I need! Pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was great. Oh you can't forgot about the shuttle van. Mall, restaurants, movie theater, etc...All the great activities in the area.

Desventajas: I loved everything! There was nothing not to like! I will go back again.

Ventajas: Breakfast typical of chain buffet offerings. Rooms were exceptionally large. Beds very comfortable. Location is within many amenities and restaurants, easy drive to downtown. Kitchens are a nice bonus and well appreciated.

Desventajas: Room I booked ( and called about to make sure of) was substituted for another layout not to my liking. Basically told "too bad." Window in main room filthy with lint, obstructing light and view. Sofa cheap and hard to relax on. Rooms were noisy as across from ice machine which made some racket all night. This was an issue for us.

Ventajas: Very good breakfast, clean big rooms decent gym, good location.

Desventajas: Price could be lower. Possibly a larger gym with more equipment.

Ventajas: Son graduates from UAlbany... great location, a 10 minutes ride from campus and close to stores and restaurants.

Ventajas: great staff great rooms great outside social area very good breakfast

Ventajas: Bed was comfy.....nice rooms....

Ventajas: Limpia; servicio eficiente, gran desayuno

Desventajas: Nada

Ventajas: Swimming pool for my grandchildren

Desventajas: Not accomplishing us. Part of my family was in one room the rest was in a room down the hall. I expected joining rooms of course booking.com claims I gave to specially request this and the hotel manager said he had nothing available. Yet when checking out another person said it could have been done yet not one person compensated me and my family for the inconvenience.

Ventajas: Bed was so comfy

Ventajas: Absolutely clean room with all you need in a short trip. The new feature is fresh juices at breakfast.

Desventajas: The food at breakfast is always the same. No variety in dishes. You should not expect something extraordinary: eggs, crepes, fruit salad, sausages. However, it's a common problem for many hotels in USA.

Ventajas: Very clean room

Ventajas: Friendly staff, nice accommodations

Ventajas: Friendly staff

Desventajas: Need fan in bathroom

Ventajas: Helpful staff...allowed for late departure due to very late arrival July9...very good breakfast...very clean room

Desventajas: N/a

Ventajas: The overall outlook of the property.

Desventajas: Not as welcoming, very awkward.

Ventajas: Gluten free muffin option at breakfast.

Desventajas: Pool closed

Ventajas: El desayuno y la atención muy buena!

Ventajas: Clean, comfortable, Easy access to all points

Desventajas: N/A

Ventajas: Very nice breakfast

Ventajas: Great interior decorations and comfort. The staff was very accommodating and friendly. The rooms were spacious, comfortable and clean. The value for the price was excellent.

Desventajas: I only have two suggestions with regards to the restaurant, Wellingtons. First I was surprised that expresso was not available as a coffee option. Second, for lunch and dinner, it's important to have simple pasta available for children.

Ventajas: We loved the location but the service wasn’t great. Upon checking in, we were not told of restaurant hours, where the fitness center was located, or how to access the WiFi. Our service during breakfast was not good either. Coffee had to be asked to refill as well as hot water for tea. When we were finished with our meal it took forever to get the check. Overall not worth the money for the poor quality of service.

Ventajas: The whole experience.

Desventajas: Nothing

Ventajas: Nice and comfortable

Desventajas: For the amount of money I paid for this hotel. The hotel did. Or offer complimentary breakfast. That is insane. This is a rip off. This doesn't make any sense.

Ventajas: The upscale decor of the lobby was great and had a contemporary feel. The restaurant was great experience and the waiter at dinner was great. The lounge was welcoming with board games.

Desventajas: The mattresses were recessed in a frame reminiscent of a water bed. We kept hitting our shins getting in. I had stayed at a Renaissance property in Providence and the two are not comparable. This is no reflection on the staff however.

Ventajas: Love the room

Desventajas: Reception needs professional classes. Food service also needs professional etiquette classes

Ventajas: Great location, excellent staff, comfortable beds, Quiet rooms and all around lovely hotel!

Ventajas: The room was gorgeous The Hotel itself

Ventajas: The staffs were very great and my wife liked the room set ups.

Desventajas: We didnt know the kitchen closed that early on a friday. Went to bed hungry. We will stay there again

Ventajas: Excellent location, very friendly staff.

Desventajas: My ONLY complaint is the location of the bathroom inside the room and the sliding door. Offers no privacy for the person in the bathroom as there is a half inch gap between the door and the wall. Everything is beautiful though otherwise and the shower is excellent.

Ventajas: Lean and large room

Desventajas: None

Ventajas: Bed was very comfortable and room was spacious with blackout curtains and everything was clean.

Desventajas: Restaurant was slow and crowded, long line to check in, the sliding glass door in the bathroom didn’t stay closed very well.

Ventajas: El vestíbulo

Desventajas: Antiguo

Ventajas: Habitaciones limpias y tranquilas. Un gran servicio. Un bonito gimnasio y piscina/spa. El desayuno fue fantástico. En general, quedamos muy contentos con este hotel. El mejor hasta la fecha!

Ventajas: The bed was very comfortable. The kitchenette was convenient. We enjoyed the breakfast buffet

Ventajas: The WiFi was slower that other locations. The Room amenities were less than other hotels however it was sufficient

Desventajas: The WiFi

Ventajas: Breakfast was great. Location was convenient. Facilities were updated and clean. Evening social was a nice bonus!

Ventajas: Customer service was amazing

Desventajas: Room did not have fresh soap. Tables were dirty.

Ventajas: excellent value for money - excellent facilities and new carpets and newly built very spacious rooms

Ventajas: The breakfast was great! The staff was very accommodating and friendly. The unit was roomy and comfortable. The hotel was clean. The overall experience met all of our expectations.

Ventajas: Room and bed was comfortable

Ventajas: Estuvimos el lunes 3sep, coincidió Labor day (desconocía la fiesta) y el hotel organizó un evento a media tarde, del que salimos cenados estupendamente, todo buenísimo.

Ventajas: breakfast average//parking good

Desventajas: better food selection for breakfast

Desventajas: Homewood Suites is usually our go to place when we stay in Albany for an extended weekend. Its more expensive than other hotels in the area but usually the little extras and worry free stay makes up for the higher price. I was very dissatisfied this time. While standing in the lobby to check in around 8 pm, I received a phone call from the hotel. I said I was already there and so the lady came out and informed me since we were the last people checking into a one bedroom queen suite they unfortunately overbooked and all they had available was a king suite. Our other option was to stay at The Desmond. Now only because Im familiar with the area as we come out here often, I know the desmond does not offer complimentary breakfast, I asked the lady and she did confirm that was the case. Im traveling with two small children, my husband and a teenager. Complimentary breakfast is a deal breaker. Fortunately I was aware of this. Also because we booked with booking.com there was 'no way they could adjust the rate. She said she would compensate us for the inconvenience with points. We choose to stay in the king suite, we were also told we could check back tommorow afternoon to see if the queen one was available. She said the room has a pull out couch and they had already placed a cot in the king suite. When we got upstairs it was obviously not going to work pulling out the bed in the couch and having the cot set up unless we wanted to move around the room crawling over beds to walk. So one of the kids just slept on the couch. It was a very small room. The cot is actually a twin size bed. As Im unpacking and placing things on shelves, I notice in the bathroom and closet, there is hair and not like long hair but like man hair. Not going to elaborate. I cleaned it up, told the person at the desk when I went down to ask for more blankets as the cot did not have any, they said they would let management know.

Ventajas: Clean clean clean clean. Easy to get in and out of.

Desventajas: Bed are hard

Ventajas: Was very happy with service the hotel was awesome staff friendly and breakfast food was great! Would stay again!

Desventajas: I did have to call down to service center the room had feather pillows and my son and I are allergic to them. They did bring up 2 pillows but we did have 5 people in room so we just stayed away from the others pillows but next time I will bring my own.

Ventajas: El personal era maravilloso, el edificio era precioso, mi habitación era espaciosa. En general, una estancia estupenda

Desventajas: Nada

Ventajas: Location was great and having the potential of a glass or wine or a beer was a treat.

Desventajas: I like to have the hosts at the site and be able to meet them - we were in contact by text, which worked well, but not my preference. The site is close to the hospital so can get a bit noisy at night.

Ventajas: Access to kitchen, which was well stocked with snacks was awesome. Did not meet owners but other guests were really friendly and helpful.

Ventajas: Location, architecture, value, stocked kitchen, quietness.,

Desventajas: Someone’s underwear in the bed covers, leaves on the floor, mixup in the rooms.

Ventajas: Well thought out and very organized place to stay. Never met the hosts but they have set things up so that you don't need to. For example, there is a well stocked shared kitchen where you prepare your breakfast (or late nigh snack come to that). Well located across from washington Park and close to downtown.

Ventajas: Easy check-in. Accommodating hosts. Loved the complimentary guest kitchen! Beautiful rooms with everything you need. Will definitely stay here again.

Ventajas: It’s was beautiful and spacious

Ventajas: Centrally convenient to the activities we were attending.

Ventajas: The inn was quaint and perfect for what we were looking for.

Desventajas: There were some water stains on our ceiling. The inn was located across from a park, but particularly a skate park of young people that didn’t always feel the safest.

Ventajas: Very nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable!

Ventajas: Personal amable, habitaciones limpias, camas cómodas

Desventajas: Nada

Ventajas: Clean, Location

Desventajas: No

Ventajas: Location is excellent, interesting neighborhood. Interesting historical building, beautifully maintained, friendly service. Apartments are large, comfortable and pleasantly furnished. Pleasant informal breakfast. Lovely private garden.

Desventajas: No complaints!!

Ventajas: Room was spacious, clean and well stocked. Bed was comfortable. I loved the communal kitchen although we missed breakfast. The backyard was absolutely beautiful!

Desventajas: Air conditioner was a bit too loud and not very cold, but it was a very hot day.

Ventajas: Super location .... very close to a great park and a short walk to entertainment and dining. Lovely rooms!

Ventajas: The architecture was beautiful and the sitting garden out back was lovely

Desventajas: The area was a little questionable

Ventajas: The breakfast was great. The person working in the morning was very nice and accommodating.

Desventajas: The parking lot was around the block so I was lucky to have good weather. The TV was in another room, not where the bed is located, so that was inconvenient. The communication via email messages was ambiguous.

Ventajas: The beautiful old building. The proximity to a variety of restaurants The tea and coffee making facilities Helpful staff.

Desventajas: Nothing

Ventajas: The breakfast was amazing. The house was really well renovated. The owners and the staff were really friendly and helpful.

Ventajas: Great friendly people, beautiful accommodations. Lovely garden. 24 hour accessibility to main home and kitchen

Desventajas: Nothing, everything was great!

Ventajas: The hotel was in a great location, that was within walking distance of everything we required.

Ventajas: We wanted a getaway trip from NYC for the 4th and our stay at Morgan State House Inn is beyond satisfaction. The staff (Janine, John! and Amanda) are so welcoming and the property is very well maintained and professionally managed. The beautiful brownstone has all the convenient facilities inside that makes the stay both convenient and pleasant. The garden at the back is lovely and romantic. Its location is superb, places such as Washington Park, great shops and restaurants in the neighborhood and the Empire State Plaza (where the fireworks are) are all in walking distance. Reserved parking spots are available right at the back the of building. The staff are so thoughtful that they provide recommendation for activities and also coupons for shopping and dinning in the nearby shops and restaurants. We love the space so much that we extended out stay for one more night. We will definitely come back to stay here when visiting Albany again. THANK YOU again to all the Morgan State House Inn staff for our great experience! We highly recommend them for anyone who is looking to have a real taste of Albany in her warmth, history and charisma:)

Ventajas: I didn't realized it was more like a B&B - I thought it was a small hotel - but I have to say it was great. The home is large and lovely, the garden is beautiful and it was a great place to stay, near great restaurants. Our room was huge, clean and so comfortable.

Desventajas: I didn't understand it was a b&b so the key retrieval was confusing for me at first - we had to coordinate our arrival with an innkeeper over text - and our cell service was awful all day, so it was kind of confusing- but once we got there it all made sense.

Ventajas: Good service. Friendly. Good breakfast.

Ventajas: Great hotel

Desventajas: N/a

Ventajas: We like how clean the facility was. The staff was friendly and helpful especially the hotel representative that was working on Easter Sunday.

Ventajas: Location and cleanliness

Ventajas: Rooms were very nice, well equipped and very clean. Love the shower only (no tub). Awesome shades that blocks the light if you so choose. Curtain to separate king bed from pullout coach. A lot of thought went into designing these rooms.

Ventajas: Rooms were clean and comfortable. The staff was outstanding and friendly.

Desventajas: The room unit air conditioners pour out copious amounts of cold air on the bed. The breakfast setup was too small for the amount of people it serves. They frequently run out of the food and coffee they serve. Weekends are bombed with kids.

Ventajas: Like the breakfast

Ventajas: Bfast, beds & spacious room

Desventajas: Crazy busy bfast area

Ventajas: Well located

Desventajas: Nothing

Ventajas: Very nice and modern

Desventajas: Pre-prepared breakfast. Horrible pillows

Ventajas: Clean and spacious ! Pool was super clean breakfast was yummy

Ventajas: The pool temperature was the best. Very clean pool and gym. Staff was nice. Breakfast was great.

Desventajas: The pull out couch, not comfortable. This is usually the case with every hotel, I would just have another queen bed, instead of having a couch.

Desventajas: The other people were extremely loud late at night.

Ventajas: Location

Desventajas: It seems the hotels just aren't as clean as they use to be. Also they never learn to put enough towels, we had 2 people but only had 2 towels. We just shouldn't have to ask for more.

Desventajas: Could hear the neighbors v well

Ventajas: Breakfast, and the beds are very nice.

Desventajas: The floor by the door was very sticky. I had to wash it myself.

Ventajas: Amanda at the front desk was very helpful and knowledgeable about places to eat and where to buy specific items! Followed through with special requests! Great breakfast!

Desventajas: Nothing.

Ventajas: Shacquel was amazing

Desventajas: For summer pool hours need to be longer A door between the living room and bedroom

Ventajas: The guy who checked me in was hilarious. Room was huge

Ventajas: Beds were comfortable. Very close to the airport

Desventajas: The bathroom could’ve been cleaner. There was hair in the tub when I got there

Ventajas: Location

Desventajas: Bathroom to small.

Ventajas: The location is really good. Other than that I would not recommend it:

Desventajas: The smell in the room was awful, it wasn't cleaned properly. I will not return to this location.

Ventajas: The bed was super cozy, and the room was very clean. The staff was helpful and very friendly.

Desventajas: I prefer the bathroom to include the sink in it, but it is not a major issue!

Ventajas: Convenient to airport and mall

Ventajas: El personal era amable y profesional. La habitación estaba limpia.

Desventajas: NA

Ventajas: Staff was amazing!!!

Desventajas: Nothing not to like.

Ventajas: Comfortable, quiet, and friendly staff!

Ventajas: Extra couch in room

Desventajas: Would have liked a separate tv near couch so my husband could have stayed up to watch tv & I could go to sleep. Did not like bathroom separated.

Ventajas: Michael at the front desk is friendly, welcoming, and so efficient. He’s a star!

Ventajas: Very helpful and friendly staff. The size of the room was very big.The breakfast was very good.

Ventajas: There was breakfast and it was pretty good.

Desventajas: Location was a little hard to find.

Ventajas: The rooms very comfortable and so well appointed. The staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked at all times.

Ventajas: Everything was great! Clean and large room, nice service, good breakfast and noon checkout!

Desventajas: Pool was very small, in the toilet room, the wallpaper was peeling

Ventajas: Clean room and pool.

Desventajas: bathroom

Ventajas: Clean, comfortable.

Desventajas: Would have liked a hot tub and a bigger pool

Ventajas: Room, beds, pillows

Desventajas: Lobby; No in-house restaurant; corridors look old

Ventajas: White bedding and towels, bed

Desventajas: Very poor food choices on the breakfast buffet. Too much sugar. Not enough staff at breakfast to deal with the demanding crowd.

Ventajas: I loved everything

Desventajas: Everything was great

Ventajas: Everything was conveniently located.

Desventajas: Nothing, everything was great!

Ventajas: The staff from desk clerk to housekeeping and the cook were amazing! So friendly and accommodating.

Ventajas: Excellent staff. They were very attentive and made sure we had a happy stay.

Desventajas: Access road to area from hotel.

Ventajas: I liked the free diners and the breakfast

Desventajas: I wish the breakfast started at 6am or 6:15am it would have been more convenient

Ventajas: There were a variety of food and both the eggs and sausage were perfect. At both check in and out, the clerks were professional, courteous and efficient. It was hassel free.

Desventajas: There is nothing that i didn't like.

Ventajas: Breakfast and coffee

Desventajas: Only one hour for late check out!

Ventajas: The room was gorgeous and so much more than we had expected!

Desventajas: The front desk clerk who checked us in after she finished conversing with her fellow employees was curt and rude. Her name is Sonnie.The maintenance person was running the vacuum in the lobby and it was very loud. I made a comment about how loud the vacuum cleaner was and her reply was “well! Would you rather it be dirty?”. She quickly checked us in, never mentioning where the elevators were until I asked. I had to ask the hour for breakfast and the pool. Not a great start to our visit. Also, the “social “ was poorly executed. We had just come from a hotel in Cleveland that did a spectacular job keeping up with the food based on the number of guests staying at the hotel. The gentleman who was in charge of providing the flatbreads never kept up for the few people who were attending. You should either do it right or not at all. Your hotel is too beautiful to skimp on anything. On a more positive note, the wine was good and plentiful!

Ventajas: Clean, modern rooms Warm, friendly staff Great breakfast buffet

Desventajas: A little hard/confusing to get to, but that's not the hotels fault. The Albany roads are a bit screwy in that area!

Ventajas: The room was great. My wife couldn't believe that the room was so inexpensive. I will definitely be staying there again

Ventajas: great breakfast and breakfast staff attention

Desventajas: price

Ventajas: The decorating & set up

Ventajas: El personal fest fue excelente. Ajustes rápidos para atender nuestras necesidades cada vez.

Desventajas: No reserve a través de Expedia o hotels.com. El hotel no nos dieron las fechas de mi viaje actualizado. Pasé dos horas "fijación que".

Ventajas: Fresco, moderno, gran habitación y edredón de plumas, cuarto de baño, personal amable

Desventajas: El desayuno era simplemente correcto

Ventajas: Bien equipado, limpio, tranquilo, con una cama muy cómoda. El personal era muy amable. El desayuno era muy conveniente. No hay ruido de aviones pese estar tan cerca del aeropuerto!

Ventajas: Fácil acceso a la autopista

Desventajas: Alfombra gastada. Daños causados por el agua.

Ventajas: Gran estancia y el precio muy razonable

Ventajas: The breakfast was good, the room was really clean and had new appliances.

Desventajas: Breakfast area is really small.

Ventajas: Great location, 2 minutes from Albany International Airport, we parked onsite and took their shuttle to the airport. Rooms are clean, quiet and comfy. Nice breakfast buffet, great breakfast staff, very friendly and made sure to let us know before they closed breakfast room in case we wanted something else. Front desk and shuttle staff were also terrific. This will be my go to hotel when we fly from Albany!

Desventajas: No complaints, great value.

Ventajas: Guest Services representative Missouri professional, friendly and polite. The breakfast was delicious.

Desventajas: Everything was perfect.

Ventajas: Everyone was caring and kind.

Desventajas: Nothing

Ventajas: New rooms & location

Ventajas: Everything, the front desk was great. Beds comfortable, clean rooms and towels. There were a variety to choose from for breakfast

Ventajas: My room was quiet and clean. I was a late arrival there was no shuttle from the airport and the hotel offered to pay for taxi service.

Desventajas: No airport shuttle.

Ventajas: Good breakfast.

Ventajas: Very comfortable bed. Very functional bathroom. Easy parking.

Desventajas: More breakfast selections with protein.

Ventajas: Clean and comfy

Ventajas: Staff, comfort, breakfast

Desventajas: Take my car to go to the pool..... but my kids were so excited about this place!!! They slept so well after

Ventajas: I suggest more fruits in the breakfast.

Ventajas: Cerca de todo Personal amable Bonitas habitaciones

Desventajas: La cama parecía más pequeña que una tamaño king.

Ventajas: El personal es agradable, el gimnasio útil, conectado a un Starbucks y un buen bar

Desventajas: El soporte de la ducha estaba roto y la presión del agua escasa. La máquina de café también estaba rota.

Ventajas: Quedé prisionero en el hospital por otra noche más... Así que volvimos al hotel Hilton Garden Inn para mi esposa. Una vez más fue una gran estancia.

Ventajas: Siendo que mi marido estaba en el hospital, la ubicación era estupenda. Lugar agradable, personal agradable.

Ventajas: La gente en el escritorio y en los restaurantes no podía haber sido más amable y servicial. Es una propiedad preciosa con una excelente ubicación. El desayuno era excelente.

Desventajas: ¡Nada, nos encantó todo!

Ventajas: Angel Silva fue muy agradable en la recepción y era muy acogedor.

Desventajas: Ubicación y estacionamiento

Ventajas: Muy limpio, personal amable, buena ubicación para el propósito que lo necesitaba.

Desventajas: Los colchones de la habitación doble con cama de matrimonio me impidieron dormir a mi madre y a mí las dos noches de nuestra estancia. También me hubiera gustado que el desayuno estuviera incluido.

Ventajas: El personal era increíble y el hotel muy limpio y bonito.

Desventajas: Puertos USB en las lámparas en vez de enchufes normales

Ventajas: The complimentary breakfast was a nice perk that the hotel provided. The staff there were very accommodating for any request I had during my stay. I also found the facilities to be very nice and clean. The location is pretty convenient. They are located next to the Albany Medical Center and are within walking distance from downtown. The hotel provides a shuttle service that you will take you downtown but I was able to easily walk there and had no problem calling a car service when I needed one. Overall I was very satisfied with my stay there and would be glad to stay there again.

Desventajas: The property is about a 25 minute walk from downtown. There are some stores and a park nearby. The Albany Medical Center is across the street. If you are looking to stay downtown the location is not ideal.

Ventajas: location

Desventajas: I do not know what you had going on there but our stay involved a sleepless night during an already stressful time for us as we were there solely to see someone in the hospital. people running around, screaming yelling, banging on doors. horrible.

Ventajas: Convenient location for a gathering of friends for a memorial. Restaurant on site very accommodating to our large group.

Desventajas: Smokers often hanging around entrances. Very smoky at times.

Ventajas: Clean, friendly place to be, beds are great also. Third time staying, and will be back!

Desventajas: Steak has a charred taste from the recovery room, yet cooked perfectly on the inside. Would still go back, things happen, still good.

Ventajas: Everything, with the exception of the one thing I didn't.

Desventajas: Found a toe-nail in the bed. Gross

Ventajas: I was satisfied with everything

Desventajas: Nothing

Ventajas: Convenience

Desventajas: Cleaners don’t clean thoroughly

Ventajas: Super clean! Accommodating staff!!

Ventajas: The desk clerk was great who checked us in!

Desventajas: The air conditioning was extremely loud! And the refrigerator was so loud too, I had to unplug it!

Ventajas: The breakfast was excellent. The staff very accommodating and pleasant.

Desventajas: The room had a funky odor. The carpet smelled and the comforter didn't smell clean either. I had to buy a can of Lysol and sprayed everything. I even used my Victoria's Secret perfume. I opened the windows and left the room for several hours. When we came back it was still smelly, so we sprayed everything again and turned on the air. We had adjoining rooms and they both were foul. They need to shampoo the carpets frequently and wash the comforters. Limited channels to watch on tv.

Ventajas: Looks good - bar downstairs is great

Desventajas: Pillows were really flimsy. Hostess down at bar really rude but waitresses great.

Ventajas: Gave me piece of mind because I was there visiting my husband with cancer at the hospitol

Desventajas: all perfect

Ventajas: Me encantó el interior del lugar y la ubicación.

Ventajas: Ubicación y cómodidad.

Desventajas: Precio, jaja, estaban haciendo obras en aquel momento

Ventajas: Location is great and the hotel is very nice and clean!

Desventajas: Parking is a little challenging, you have to valet and that was not disclosed upon arrival. I parked in front of the hotel and received a parking ticket.

Ventajas: Good location

Desventajas: No parking unless you used Valet. Also, breakfast was disappointing. Paper plates. Really??! Full garbage cans. Lack of food an hour before breakfast closed.

Ventajas: Breakfast as awesome

Desventajas: Ordered king with 2 double beds. Received a king with a cot! Also there needs to be vents in BR when taking a shower

Ventajas: Very new appearance and contemporary, felt comfortable, looking for similar stay in Knoxville in July. The staff was receptive and knowledgeable of local restaurants and prices.

Desventajas: I had to leave early.

Ventajas: The bathroom was larger than some bedrooms I've stayed in.

Desventajas: Whole place, starting with reception, had a very sterile look and feel to it. The young woman at reception didn't seem overly bright or knowledgeable. No glasses in room - only 2 paper coffee cups. No TV channel guide. Very loud central AC - I turned it off. Street noise. The mattress was excessively hard and I slept quite poorly. The breakfast was junk - "cheese omelet" was like cardboard - I should have gone to the nearby diner.

Desventajas: Windows dirty.

Ventajas: The staff were friendly and professional. An issue was remedied immediately.

Desventajas: I would like to see allergen information on the breakfast buffet.

Ventajas: Perfect location for venue. Near bus terminal. Felt safe. Good breakfast. Nice staff. Clean room and comfy.

Ventajas: Good breakfast -easy check in

Desventajas: Very noisey.. Difficult to sleep. Windows filthy,

Ventajas: The room was spotless & there was no foul odor to the room; accommodations were exceptionally comfortable & check-in/out went off without a hitch. Pleased with cookies @desk & variety of items at complementary breakfast. Front desk crew especially kind.

Desventajas: They did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared to experiences at other hotels, this was far superior.

Ventajas: I love the hotel staff helpfulness, the cleanliness of the property, the location to the Capitol and the breakfast! Great place to start and finish a run that can include the river and Washington Park!

Desventajas: Two things I would add: 1. Bathroom fans 2. Bathroom soap dish by the sink

Ventajas: location

Desventajas: bad sewage smell in the lobby

Ventajas: La habitación amplia y confortable con una cocina bien equipada. El desayuno excelente.

Ventajas: The bed!!!

Desventajas: Location

Ventajas: The hotel was clean, the room was huge, it had all the necessary amenities and the TV set up being able to watch Netflix, Hulu or any other streaming network was super nice! We loved that feature.

Desventajas: The location, it was in a bit of a sketchy neighborhood, but it made up for it for sure!

Ventajas: This hotel is about one-half mile from Albany Medical Center. I was able to walk to and from the hospital. There is a Walgreen's and a McDonald's across the street which was convenient.

Desventajas: no

Ventajas: The staff was great. Everyone was working hard and were super friendly.

Desventajas: There were hairs on the bathroom floor when we arrived. They were in a corner so they were probably just missed by the mop/vacuum, but it gave me a gross feeling overall and made me question what else wasn't cleaned in full.

Ventajas: Clean place to stay

Desventajas: They put us right next to weight room and elevator. we didn't get much sleep all we heard was banging and people talking loud.

Ventajas: The staff were friendly and helpful. The hotel was very clean. The breakfast was delicious and the facilities such as pool and jacuzzi were enjoyable.

Desventajas: Pets are allowed in the hotel so at times you can hear dogs barking.

Ventajas: Size of the flat. Empire State Plaza

Desventajas: Too basic breakfast

Ventajas: breakfast was not that great

Desventajas: the eggs were too plain

Ventajas: The assistant General Manager Bonnie was very helpful and was very apologetic about Sunny’s behavior. Portrayed excellent customer service.

Desventajas: Receptionist Sunny was very inappropriate. Racial profiling was very much present. Threaten to call the police in the event that we were noisy. We were very offended because we have stayed at that hotel 3 to 4 times per year since 2016

Ventajas: Clean rooms, free parking, nice stuff

Ventajas: The room is huge, and very comfortable. We enjoyed our stay very much. We were there for only one night, but it is very comfortable for a longer stay.

Desventajas: Not much attractions around it.

Ventajas: La cama es increíblemente cómoda, la habitación es espaciosa y el cuarto de baño (ducha) Muy limpio. El personal era muy cortés y profesional

Desventajas: El desayuno estaba incluido y estaba bien, sería bueno tener más opciones.

Ventajas: Ubicación ideal para ver un espectáculo en The Palace. Aparcacoches y la recepción era muy amable y servicial. A+.

Ventajas: Cerca de bares y restaurantes.

Desventajas: Me pareció que la tarifa de aparcamiento estaba incluido, no lo está. Pero es sólo de $15, así que no era un gran problema.

Ventajas: Necesitábamos un lugar para alojarnos en familia durante la semana de Acción de Gracias. Las habitaciones estaban muy limpias, el personal fue muy amable, el salón y el restaurante eran fenomenales, y el desayuno era delicioso. Además, el valet parking quitó la nieve de nuestro coche.

Ventajas: La noche en que nos alojamos no estaba muy ocupada, por lo que nos pasaron de una 2 Queen Standard a una 2 Queen Suite sin costo adicional. El personal era muy agradable y servicial, y el desayuno gratuito era abundante.

Ventajas: Breakfast was very good. I also thought having ice water with lemon or lime slices in the lobby was an excellent idea. Being able to only access elevators with a room key is a great security feature.

Desventajas: Parking was an issue for friends who came by.

Ventajas: It was clean, rooms were comfortable, breakfast was good.

Desventajas: We had to pay $16 per night to park and I don’t think you should have to pay to park where you are paying to stay.

Ventajas: Very spacious suite. The hotel was quiet, the staff was very helpful and courteous and the parking valets very efficient. The breakfast had a lot of options and was very convenient. The restaurant within the hotel is also very good. I will definitely return to this hotel for my next visit to Albany.

Desventajas: The AC was very noisy.

Ventajas: Buen desayuno. El personal fue muy amable. La vista desde la ventana

Desventajas: Deberían recordar que el parqueo no está incluido, porque si es caro.

Desventajas: Breakfast is so so. AC was too cold for me

Ventajas: We only stayed for one night after visiting Cooperstown, National Baseball Hall of Fame, after leaving Niagara Falls. The beds were comfortable and the room and the facility was very clean. $16 for parking is a bargain compared to other facilities charging $30 and up. The breakfast had good choices for both adults and kids.

Desventajas: The town shuts down in the evening except for the fancier restaurants and bars. I was with my 2 younger sons so we had to find a regular restaurant to eat at which closed at 8pm.

Ventajas: Passably comfortable and well maintained. Very nice shower stall.

Desventajas: For the price, little better than a $50 cheaper Days Inn (except for lovely lovely shower stall). The man who checked us in was sub-competent.

Ventajas: Staff. The staff is always what makes the difference. Friendly, knowledgeable, efficient. Wish I had gotten their names. A special thank-you to the young gentleman who worked the front desk Thursday evening. July 25th. We arrived after 10:30 and he was great.

Desventajas: Parking price not mention when reservation made. Bit of a surprise to get an extra $48 charge on top of $388 + $56 that was on reservation .

Ventajas: perfect breakfast

Desventajas: housekeeping can be improved

Ventajas: Good location Employee was great

Ventajas: The staff was excellent and hospitable. Breakfast offered a wide range of products. Rooms were well kept and clean.

Desventajas: The pillows were a bit too soft. That was the only negative.

Ventajas: Staff, cleanliness and location.

Desventajas: No

Ventajas: El personal era muy amable y servicial. El desayuno gratis por la mañana era increíble - uno de los mejores! Sin duda me alojaría aquí de nuevo.

Desventajas: No se me ocurre nada

Ventajas: A poca distancia a pie del Empire Center, personal servicial, limpio, servicio de transporte disponible.

Desventajas: Servicio de climatización Ruidoso - tuve que apagarlo para dormir.

Ventajas: Clean and comfortable

Ventajas: This hotel is conveniently located, has helpful staff, & the bed was very comfortable. The room was sparkling clean! They have a complimentary breakfast that is great & a complimentary shuttle , which helps save on directions & driving.

Ventajas: Decor, cleanliness & security

Desventajas: Staff needs to be more friendly & breakfast on the weekend should start at least 6:30 am. I had an early State meeting @ 7:30 am. The Holiday Location is terrible by the bus terminal!

Ventajas: Complimentary breakfast was the best ever. Size of the room

Desventajas: Nothing

Desventajas: The staff replenishing the breakfast items seemed rude and unfriendly

Desventajas: I chose it for the gym and when I got there, the gym was closed all weekend for roof work. I even showed up in workout clothes.

Ventajas: The location and the friendliness and helpfulness of the staff!

Desventajas: My room was facing the highway and during my whole stay there was workers doing Road works at night!

Ventajas: Nothing. Did not stay.

Desventajas: It was in the middle of a dangerous inner city neighborhood under an overpass and had a chain link fence around it with graffiti everywhere. We turned around before even going in. Would not risk parking there, never mind staying overnight. Frightening.

Ventajas: This place is well organized and everyone who works there is doing a great job. Very well managed and clean.

Ventajas: Front desk people were helpful and nice so I don't %100 hate the hotel even though it was a really bad experience. Also the breakfast is good too.

Desventajas: my room was very dirty, I kept finding food leftovers on the floor it was disgusting. I was in Albany to take the bar exam and they were already charging us x4 of their regular price and for most of us all we expected was a convenient shuttle service to the exam centers but it was a total fiasco. Cleaners obviously hate their jobs and the guests and some of them were really rude. Also, It takes a lifetime to get an elevator.

Ventajas: I liked how clean and comfortable the room was. Breakfast was good. Coffee station was excellent. That area was clean.

Desventajas: Communication with one front desk person in particular wasn't pleasant. The hours of the pool did not match what is posted and since many customers (myself included) chose this hotel due to the indoor pool, it was disappointing. The front desk was less than friendly about this. The coordination of the shuttle was not well organized. We were almost left to walk home late at night and that was not the plan despite confirming it twice with the hotel; this was resolved but not in a timely, friendly fashion. This was my daughter's birthday party and, despite thinking it was all planned out, unfortunately a couple of glitches interfered with the big pieces of swimming and traveling to our concert venue.

Ventajas: The breakfast was pretty decent. Some good low fat low cholesterol options.

Desventajas: We needed extra bedding. We booked two rooms to accommodate 6 guest. We put all of this information in the booking. We were given 2 king beds. We asked repeatedly for an extra set of blankets. They said yes each time and never brought any.

Ventajas: El hotel estaba muy limpio y el servicio era genial

Ventajas: IK no puedo quejarme sobre cualquier aspecto!

Ventajas: The location was great

Desventajas: Yes, the carpet had severe stains, the computer plug was broken, the hair dryer base was not secure to the wall or frame, and the furniture looked tired

Ventajas: Hotel in general is good.

Desventajas: Recptinest has a pale expression on her face.

Ventajas: Location was good

Desventajas: Breakfast, handicap room which was not requested, Pool facilities, advice from staff

Ventajas: Easy to get to, Walmart and dining not to far.

Ventajas: Comfortable bed Clean Easy check in Friendly staff

Ventajas: pool, & Jacuzzi was nice

Desventajas: breakfast should of been included for the price that was paid for two rooms.

Ventajas: The Keurig in the room. Rooms were clean.

Desventajas: The booking said free breakfast but when we went to get it, all that was included was the continental breakfast. If you wanted a hot breakfast, you would have to pay 11.95. The walls were so poorly insulated that the obnoxious drunks at all hours of the night could be heard loudly in the room as well as the truck traffic from the nearby interstate. Also, the staff at the breakfast area were not very friendly or welcoming

Ventajas: It was ok.

Desventajas: Location. We didn’t research into location, thought it was nearer to the centre of Albany.

Ventajas: The staff were very friendly and knowledgeable. Great job.

Ventajas: Nightime meal good, Very good Brkfst, Staff friendly, room spacious

Desventajas: Nothing (bathtub slightly in need of upgrade)

Ventajas: House keeping did a great job!

Desventajas: Everything was good.

Ventajas: Quite place , good staff

Desventajas: The fact that there was some sort of basketball tournament and the kids in the hotel kept us up all night!

Ventajas: Convenient casual

Desventajas: Room service food

Ventajas: Great hotel

Desventajas: Didn’thave Towels or soap for showering

Desventajas: Washroom smelled like the sewer.

Ventajas: Location near the airport was very convenient for this trip. Room was spacious and clean.

Desventajas: Hair dryer did not work - I requested another which also did not work. Strange since my curling iron worked fine! Tough situation since I had wet had wet hair and a very early flight out in the morning.

Ventajas: The room was designed perfect for beauty and function. The bed was soooo comfy.

Desventajas: That the outside pool was t open.

Ventajas: Friendly, helpful staff.

Ventajas: We were on 6th floor so had access to conceriege floor. Breakfast was ok not great.

Desventajas: Should be a variety of hot foods. Toaster did not toast.

Ventajas: The room was clean and nice. Staff was very friendly and helpful.

Desventajas: You could hear everything in the hallway and surrounding rooms. Internet was not free.

Ventajas: Friendly staff and surgically clean and fresh room.

Desventajas: Nop

Ventajas: The location was the only good thing about this place

Desventajas: We should’ve stayed at the Hilton. This place was way over priced. The main door to the room was very hard to open and close, the bathroom door wouldn’t close all the way, there was a huge wet spot on the carpet, there was one bathrobe (with no string) and I booked the room for 2 people. I’ve stayed at a motel 6 with better quality then this place.

Ventajas: Great location, staff was very friendly and helpful.

Ventajas: Las habitaciones eran grandes, limpias y tranquilas. Estuvimos allí para la SUNY Albany open house. El hotel estaba lleno de adolescentes, pero nunca escuchamos nada.

Ventajas: The room was very clean and modern. The restaurant was excellent.

Desventajas: The stainless steel needs to be cleaned better.

Ventajas: Beds were very comfortable. Hotel is quiet.

Desventajas: No, complementary breakfast.

Ventajas: The hotel and room was clean, convenient location, and staff members: Michael (Front Desk), Molly (Bistro) were extremely helpful. Beds were comfortable, no shortage of towels.

Desventajas: Third floor was FREEZING! The ceiling by the elevator was missing an entire portion and when we complained about the cold and sluggish thermostat, we were offered extra blankets. The problem was that there was something legitimately wrong with the room. We were awakened by dripping water which ended up being a major leak in the ceiling. We were moved to the handicap room for the remainder of our stay.

Ventajas: Clean. Great location if you're visiting UofAlb.

Desventajas: 1 elevator is inadequate. Bistro Restaurant is frozen food. Everything was just okay but nothing that warrants a strong recommendation. Noisy. Breakfast not included. Could do better.

Ventajas: Location was good and not difficult to get anywhere in the Albany area from there. Staff was courteous and helpful. Room was clean and comfortable.

Desventajas: It was being renovated.

Ventajas: Everyone was very helpful and friendly. It was clean and bright. Definitely would stay here again.

Desventajas: Breakfast was a bit confusing. Not everyone is entitled to a complimentary breakfast and we were not told that. We just went by what booking.com said on its site. It was a bit awkward. It should be made more clear, I think.

Ventajas: Location

Desventajas: No

Ventajas: Very clean and nice overall. Very nice cafe area in the main lobby and delicious food/coffee. Room was quiet and very spacious. Location was easy to get to and right next door to a Dunkin Donuts.

Desventajas: The hotel exceeded my expectations.

Ventajas: Staff was very nice and even on the first floor the room was quiet also includes breakfast very clean also

Ventajas: The beds were very comfortable. Everything was very clean, and looked new.

Desventajas: Didn't find the bistro that impressive, but at least it is available.

Ventajas: The staff on the weekend I stayed was exceptional

Ventajas: Location and services

Desventajas: I was given a handicapped room

Ventajas: Todo!

Desventajas: Nada!

Ventajas: Clean & comfortable rooms! * Front desk staff could use some polishing. I felt ignored upon arrival. Coffee machines were empty in the morning.

Ventajas: Bed hard and very squeeky

Desventajas: Little black bugs

Ventajas: Stuck at the airport trying to fly home and the hotel had a room at a decent rate. They have a restaurant and bar which was perfect since I had no car. Food was good and the staff were very friendly.

Desventajas: Incredibly noisy in the room. Could hear phone conversations, someone playing video games, and room doors slamming. Really need to figure out a way to better sound- proof rooms somehow. Room not well cleaned. Cobwebs on the window.

Desventajas: At breakfast time the restaurant staff did not receive us in a proper fashion way for our seating and made us wait a long time before telling us to go wait in the hallway.

Ventajas: Room was nice and the bed was comfortable.

Desventajas: The entrance is not well marked and it was difficult to access due to road construction.

Ventajas: bed was comfortable

Desventajas: needs some decor update. just a little would go a long way

Ventajas: Best water pressure in the shower that I have ever experienced.

Desventajas: A little shocked/dismayed for not checking, but I have never been in a decent hotel without a fridge and microwave. It didnt occur to me to check. $30 a day to cook up the microwave meals I brought was stupid so I tossed them. Made the hotel seem....cheap

Ventajas: The courtyard was beautiful!

Desventajas: The air conditioning in our room did not work, and we did not have cold water. Additionally we asked for extra pillows and blankets the gentleman who brought them to us threw them on the ground

Desventajas: The bedsheets were very starchy and stiff.

Ventajas: Didn't know there was a breakfast. Location was wonderful. Can tell that at one time it was a great place. Now it's ok.

Desventajas: Facilities need some investment. Sower unit was very "spongy" and needed support under it. No refrigerator. No safe. Just really needs some updating.

Ventajas: It was beautiful both in the lobby and in my room. Very clean. The price was reasonable. The atmosphere of the whole hotel was very quiet and calming. That is a plus when we travel.

Desventajas: No.

Ventajas: Great facilities (although pool is very small). Tavern, restaurant , billiards, courtyard. Wonderful bed!

Desventajas: A wedding reception in a nearby area was VERY noisy until 11:15 or do.