It was very close to the airport which is convinent for travelers, our suite didn't have waterfront view but has a nice tropical garden view to it. Over all it was very nice, but I wish they would have more small appliances inside the rooms such as microwaves.
cockroach in room and bedbug bites on my legs
Era una habitación de hotel muy limpia. Cómoda
Nada que no me gustase
The really nice and welcoming greeting of aloha from the tall young man at the front desk. I wish I could remember his name, I believe it was a hawaiian name, he really made my stay as well as my other family members rooming on different floors right at home.
Lack of parking spaces, and longer valet service.
El personal era agradable. La habitación simplemente aceptable.
La habitación era pequeña y por el precio era un poco una estafa. El balcón no cerraba. Una de las más pequeñas en las que me he alojado y el cuarto de baño me recordó a un Motel 6.
La comida en el restaurante era buena.
Había muchos gatos corriendo cerca de la propiedad.
Entorno maravilloso con vistas al agua Excelente restaurante
I was there for business so unfortunately, I did not have a chance to enjoy the amenities or meals at the hotel. The room was large and comfortable. The staff that I did encounter (only checking in and checking out) was pleasant and shared the feeling of aloha. The view was lovely, even if we did not have an ocean view.
The wi-fi in the room was not free. I ended up using my hotspot to connect, which was necessary for my business. There was not an ice machine on my floor and not sign or notice in the room where to find it. At that time, I didn't want to call or go look for a machine on another floor. It would also be nice to have a separate light switch for the toilet/shower so I would not disturb my co-worker when I woke up early to get ready. I ended up using the flashlight on my phone.
Overall, pretty good. Friendly staff.
Breakfast buffet was extremely expensive, even with the discount, and food was terrible. Pancakes too hard to cut- yes, could not cut with a fork! Pancakes, bacon, and sausage were cold. Potatoes were OK. $18.00 for cold, hard food.
Hermosa vista. Muy complaciente.
Smoky and dead spidery
The hallways and rooms smelled like smoke. There was a dead spider on one of the beds. You could hear everything from voices, lanai sliders opening and closing to doors slamming.
Si decides alojarte en Castle Hilo Hawaiian Hotel de Hilo, estarás cerca de un campo de golf y a apenas 5 min en coche de Panaewa Rainforest Zoo y a 9 de University of Hawaii at Hilo. Tendrás servicio de recepción 24 horas, lavandería y caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 2.738 opiniones
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