SpringHill Suites by Marriott Galveston Island

None of the bending machines worked, pool was closed and the $3 Pepsi I got from the lobby was flat and old tasting

It was close to everything, the staff were nice and I liked the fact that there was breakfast every morning.

I did not like that it was old and outdated. I also expect my room to be cleaned daily so that when I come back I have fresh linens and brand new towels and the room is cleaned but I was told since covid 19 that house keeping didn’t come every day.

The room was very clean.

My family and I came for last minute get away. We were going to go to the beach to relax. We came prepared with beach towels and toys. However when we came back there weren't going to be enough towels for us to shower so we asked for extra towels and we were told the hotel didn't have any extra towels to give out. So we had to use each others to shower. When we first checked in to the hotel there was a person behind us and the front desk told her if she needed any towels or anything to call and she would have them sent up. I was traveling with my family Thank you.

the staff that was on duty the night we checked in was not very helpful or friendly. The staff for the other days were much better

The bed was nice

The carpets were dirty & wet. No conditioner. The WIFI sucked!! I had to use my hotspot for my laptop cause it didn’t connect all night. It looks nothing like the pictures. I got the King suite with the “pyramid” view & the pyramid is all the way to the other side of the bay you gotta zoom in your camera from the balcony to see it, nothing like the AD. overall I will never be staying at any of these facilities again. And I wish I could get my money back. This is Motel 8 quality with Hilton price NOT FAIR

The view

The pool was closed and the breakfast was just ok

Close to beach.

Rooms were not very clean. Flies in the breakfast. Dirty mattress on sofa bed.