Perfect location to see historic Philadelphia
The downstairs spa and pool was relaxing and very clean. The staff throughout the hotel was friendly and quick to take care of anything we needed. Even though the valet parking quickly retrieved our car and due to the difficult nature of street parking in Philadelphia, well worth the cost. We had a wonderful time at the Franklin.
Desayuno no incluido.
Lovely, spacious rooms across from independence pa
The location was great--right across from independence park with many other attractions within easy walking distance. We had a great view of the park through two big windows in our room. The staff was very friendly. Although the hot tub was broken and much missed, the spa was otherwise very enjoyable. I particularly appreciated the valet and doorman offering to allow us to park in front of the hotel while we loaded the car with our luggage.
The drapery partly obscured the great view, and could not be pushed out of the way.
Last Minute Luck
We stayed one night and decided to extend our stay for two more nights. The location was perfect - walking distance to historical points of interest in Philadelphia and to the wedding and reception we attended. The room was well appointed with a nice view.
Loved everything except restaurant staff. The front desk staff was excellent!
I tried to call in a pick-up order, and your restaurant staff was rude and didn't put in my order.
Housekeepers were the nicest people in the whole facility
Let me see Spa - the massage therapist texted on her phone through the entire massage, massaging with one hand then putting phone on my back Front desk - asked for late check out, was told it was not possible because hotel was sold out that night. As the conversation progressed or digressed as the case may be, was told that I could extend for another night. Not sure why it's okay to lie to people to their face Summary - not only will I never stay at that hotel again in philly, I will never stay in an Omni again. Not sure why the employees don't understand that their pay checks come from money paid by guests. You might want to let them know how the revenue is generated. Sad day
Hermosas habitaciones con personal atento y excelente ubicación. Mi estancia no pudo haber sido mejor! No puedo esperar a volver a la Omni.
The location is perfect in the center of the historic district of Philadelphia with top restaurants within a short walking distance
Hotel is a bit tired and could use quite a bit of updating.
Gran ubicación, personal amable.
Ruidoso nevera en la habitación.
Gran Hotel muy bien situado
My stay was wonderful, and your staff was exceptionally courteous and helpful.
Su situacion es excelente
Diseño y ubicación del hotel en pleno centro de Boston
Personal de recepción poco agradable y nada dispuesto a ayudar
ubicacion, limpieza, confort
Health club opened late in the morning.
Very nice, in a fantastic position
Wireless internet was good, The bar and pool has limited hours; not as good
The location of the hotel is excellent. I loved the free Internet Kiosk. The restaurant was very nice for breakfast. The staff was professional and very helpful. Great having a spa, swimming pool and fitness room on the same level.
I was disappointed that the fitness room closed at 8 pm. I'd prefer to use it from 8-10pm each evening.
Muy bien situado, céntrico y cerca de los lugares de interés más importantes. Muy buena calidad/precio. Amplias habitaciones y confort. El personal es amable, pero si no sabes inglés es difícil entenderse porque hay muy pocas personas en el hotel que hablen español, pero siempre suele haber alguno, aunque no en el CheckIn y CheckOut.
El parking del hotel no está en el mismo hotel, pero se lo llevan y lo traen. Un poco caro pero acorde con los precios de EEUU para los parking.
La ubicación es muy buena, está muy cerca de los lugares de interés.
El buffet del desayuno es poco variado.
Excelente ubicacion, buen servicio, habitaciones amplias
La innovación y la historia se dan la mano en el Renaissance Philadelphia Downtown Hotel, que ofrece cuatro salones, una piscina interior y dos restaurantes. Manténgase conectado gracias a la conexión WiFi de alta velocidad gratis y descubra nuevos sabore
Las políticas pueden variar según el tipo de habitación y proveedor.
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