Hôtel Philippe le Bon

Pretty location

Reception staff on arrival not very informative or pleasant to persons never having been there before thank goodness for some friendly locals giving advice Pillows dreadful for a four star hotel!!

The location.

This is not a BAD hotel, it just isn’t very good. We booked a standard room which was most likely an error as standard was pretty basic. It was a very small pokey room which looked onto the street. The carpet was a little worn and the bathroom consisted of a moulded plastic sink and a non thermostatic shower which was difficult to use as one had to keep turning the tap to get it to the right temperature (which invariably it never was). The room had a incongruous mini bar, the mini bar was an odd addition as the room was far too small to enjoy a drink. Despite having a mini bar there was no safe to keep passports and other valuables in (the helpful concierge allowed us to use the hotel safe). At no point was the bar open, despite being scheduled to open on the Monday complete with a board outside stating that it was open. If you are expecting a room with character and charm do not opt for the standard rooms, we would have gladly upgraded but were told that the hotel was ‘practically full’ ! Given the reviews we were really disappointed and sadly would never consider returning. And by the way, on the morning we left there was a used pair of knickers under the bed (not ours I hasten to add).