They made things right after I complained about my horrible tiny room
The view, once I got moved to a higher floor with a water view. And the space, once my room got changed.
Room was not very clean. Dust on phone, desk clearly not wiped down after the previous guest. Wifi was spotty/slow. They didn't pay attention to any of the requests I had in my reservation.
The view over looking the river and the city was stunning. The room was clean and the bed was very comfortable. Close to all amenities.
There were two weddings going and the bar was over capacity. The food from the kitchen was sub par at best and the wait for service was too long. The staff was apologetic and curtious but understaffed.
Don't stay inside!
Location! Easy to get to businesses and beautiful run along the river. Get outside! Detroit has done an amazing job with getting back on its feet and you should participate!
Room was filthy
Excellent Breakfast Buffet.
As a Marriott Rewards Gold member I expected much better! Room was clearly not cleaned prior to our arrival. Front desk eventually connected us with Chad, Housekeeping Mgr, who sent someone to clean our room. However, Chad should have come to see for himself since there obviously were issues that need to be addressed with the housekeeping staff.
Wouldn't know, didn't get to use the rooms.
Booked the rooms for a group gathering downtown. Several people came from out of state. The room was booked far in advance. We showed up, only to be told that they double booked the room and we were bumped. They had double booked so many people that day and displaced them to other downtown hotels that the nearest accommodation was more than a half hour away. Single handedly ruined a get together we had been anticipating for more than 6 months. Told us this with smiles and jokes like it wasn't a big deal. Oh, the rooms on the other side of the state were free though, so that totally makes up for it, right? (It didn't)
Great Hotel with a terrible staff.
The hotel was clean in expected Marriott style. Great location. Rooms were a good size with nice amenities.
The staff was absolutely terrible. From the person who checked in my party inccorectly to the night manager at the front desk who treated us terribly. The check out process was an absolute mess, mainly due to the unprofessional empliyee the front desk. The service from the front desk staff will be the reason I never stay at this hotel again.
Views from rooms are amazing. Conveniently located.
Volt, the hotel restaurant, staff needs to be retrained. Service was terrible. Waitress only came once to table. A different waitress had to get our bill after we asked and she overcharged us. This really put a damper on the trip for us
Room was clean and had a river view.
Nice but overpriced
The bed was comfortable but the bathroom was like that of a $100 per night hotel.
Valet service was very slow. Room service was slow. Food delivered to the hotel had to be picked up in the lobby. This is a nice hotel, but for the price paid I expected it to be much nicer. It certainly was not the getaway that we were expecting.
Hotel is located in GM complex and has a wide option of eateries and retail shops.
Bonita vista Fácil aparcamiento
No hay wifi No hay desayuno El check-in es lento, pero era un fin de semana muy animado. Ruido fuera de la habitación.
Una estancia maravillosa!
Con el concierto y juegos tigres el hotel estaba completamente lleno. El personal era increíble! Gran estancia! Todos ellos hicieron un gran trabajo de gestionar tantos clientes en la casa.
Todo y cada miembro del personal era genial!
La ubicación era fantástica. Cerca de varios lugares de grande.
Hotel acabaron de almohadas, camas portátiles y ropa! (sobreventa). Pedimos las sábanas tres veces!! Pasó una hora en la línea de llegada y los ascensores eran una pesadilla. No es bueno para las opciones finales de comida noche aparte de entrega de pizza. Este gran hotel equipado para manejar a sus clientes! Muy decepcionado!
Las almohadas eran pequeñas y acceder al ascensor
Esperamos más de 2 horas en la cola para el check-in. Quiero ser compensado!
Gran vista de la ciudad, camas muy cómodas, una buena ubicación.
El personal era grosero a veces.
Experimente el fantástico servicio y la ubicación perfecta del Detroit Marriott at the Renaissance Center. Con su ubicación ideal junto al paseo ribereño y al lado del Cobo Center, este hotel próximo al centro de convenciones ofrece destacadas comodidades en el corazón del centro urbano.
Basado en 2.780 opiniones
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