Europa Gatwick Hotel & Spa

large room very dirty bathroom very bad no hoes on the bath shower straight off the wall really high up. So you could not wash yourself below. The waste lots of cracks path was very dirty. And not white at all. But for one night it was bearable. Definitely no longer. Did not try to spa. But people seem to be enjoying themselves. From where I was looking outside the window. Staff very helpful

clean carpets clean bath shower What do you expect for the money? Definitely will try somewhere else. Next time I'm outside. Was very cold in the lobby. As the door was open all the time. I'm in fact it was freezing. So if you wanted to use them. Internet he would have been frozen by the time you come back to your room.

The man at the desk was nice

Taxi service didn’t show morning of our flight as was 20 mins late so we had to get an Uber Room was dark, small and scary

Food wasn't bad and ease to gatwick was ok

Dirty cutlery beds very hard nothing was actually like it was in pictures

Comfy mattress. Great location - close to Gatwick Airport.

Dirty room and bathroom. Rude receptionist. Dirty spa - requested refund.

Staff in reception and at the bar had excellent customer service and food was excellent.

Walls were dirty with stains by the bed, bathroom was unclean with a broken wall dispenser in the shower. This had also filled up with shower water and had no soap. Also it didn't pump. Bath was dirty and carpet was dirty and looked like it hadn't been hoovered.

Close to airport good value friendly staff good parking .

Just a bit tiered but great value