Opiniones de huéspedes
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Todas las opiniones
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Parejas
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Familias
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Negocios
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Viajeros en solitario
Valoración general
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10.0 "Piscina excelente."
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9.7 "La ubicación es inmejorable."10.0 "Al 100%
le gustó la cercanía de las zonas comerciales ." -
9.4 "Servicio de primera categoría."9.3 "Al 93%
el personal le pareció muy amable ." 10.0 "El 100% opinó queel servicio era muy profesional ." 10.0 "Un 100% dijo que elservicio de conserjería era estupendo ." -
8.9 "La comida es deliciosa."
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8.5 "El desayuno es bueno."
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4.6 "Relación calidad-precio regular."
Valoración general
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9.5 "La ubicación es inmejorable."
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9.3 "Servicio de primera categoría."9.2 "Al 92%
el personal le pareció muy amable ." -
8.0 "Las habitaciones son geniales"9.4 "El 94% opinó que
las vistas eran buenas ." 8.5 "El 85% quedósatisfecho con el baño ." 7.7 "El 77% dijo quelas habitaciones estaban limpias ." 7.8 "El 78% dijo quelas camas eran cómodas ." 8.8 "El 88% opinó quelas habitaciones eran amplias ." -
4.3 "Relación calidad-precio regular."
Valoración general
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9.8 "La ubicación es inmejorable."
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9.5 "Servicio de primera categoría."
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8.2 "Las habitaciones son geniales"
Valoración general
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9.7 "La ubicación es inmejorable."
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9.2 "Servicio de primera categoría."
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9.0 "La comida es excelente."
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8.0 "Las habitaciones son geniales"8.1 "El 81% quedó
satisfecho con el baño ."
Valoración general
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9.3 "Servicio de primera categoría."
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8.0 "Las habitaciones son geniales"
Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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7.0valoración de
Staff concierge where excellent Rooms noisy Parking fee No coffee in room
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8.0valoración de
Location was great! The rooms are comfortable and bathrooms are very nice
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10.0valoración de
Location, friendly staff, and having NoMi on property
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1.0valoración de
This is one of us experience I've ever had at a hotel they double booked my room charging your upgrade fee without telling me and cancel my birthday.
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10.0valoración de
This guest did not leave comments about this hotel.
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10.0valoración de
It was in the heart of where we wanted to be. Beautiful hotel and the staff was great and very accommodating.
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10.0valoración de
Beautiful hotel, friendly professional staff. Was asked if we'd like to upgrade for a small fee and was pleasantly surprised with a corner room with an excellent view of Chicago. Expensive valet parking. Probably not the hotels fault. Seems to be a Chicago problem. Although expensive, it was very quick and simple so we chose to pay the price.
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10.0valoración de
One of best five star hotels I've ever stayed at in Chicago. Amazing cust service, comfortable beds, huge room and bathroom No view in the room
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10.0valoración de
Hotel was quiet, we were able to check in early (which we didn't anticipate), and it was a fantastic location to the Mag Mile.
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10.0valoración de
Very modern and classy.
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7.0valoración de
The bathroom and location
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1.0valoración de
First room was just under a ballroom (noisy). Second room was also noisy from HVAC. Staff was not helpful; opted to leave hotel mid-stay. Terrible.
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10.0valoración de
Service No
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10.0valoración de
The lobby and fitness center were both great. Desk chair was not comfortable for working on a laptop.
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6.0valoración de
Location This is not a five-star hotel!
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6.0valoración de
This guest did not leave comments about this hotel.
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5.0valoración de
Location This is not a 5 star hotel in my opinion. Lacking in quite a few too many areas. Lights in the room never worked, spa facilities were medicore at best, in room amenities were sparse. I expect more out of a 5 star.
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1.0valoración de
Lack of security; get assaulted in the room!Cash and watch stolen
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1.0valoración de
This guest did not leave comments about this hotel.
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5.0valoración de
Great view! Hotel clean. The bellman was very friendly and helpful. Location great; across street from Water Tower. I was able to get a double bed room. Unfriendly front desk staff. Told them we were celebrating daughter's birthday. They didn't acknowledge the event at all. Dark room. Room very small. Hair fibers on bed. You can hear blaring ambulances all night. Wifi bad; intermittent signal.
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7.0valoración de
The mattress needs to be replaced. it sags on both sides.
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7.0valoración de
Great location, nice amenities Hotel is bland, lacks soul. Rooms much smaller than other 5 star hotels in chicago. Awful view. Small shower.
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1.0valoración de
Location This is NOT a five star hotel. I cannot believe this hotel receives the same star rating as the Four Seasons or the Trump. On its best day, this hotel should only be rated at the four star level. The hotel smelled badly, was not clean, horrible decor
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6.0valoración de
Nice hotel, clean Coffee pot didn't work, noisy, pillows were too big, faucet on tub wasn't working properly.
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6.0valoración de
location is excellent Staff were friendly toilet floor was not clean. lobby was not 5 star level. rather spartan lobby.
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6.0valoración de
Bathroom mosqueto net for window was broken
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7.0valoración de
Location If you were not dressed in high end clothes, the staff ignored you.
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10.0valoración de
The hotel is beautiful, the service was excellent, the room huge and very nice, the food wonderful!!!
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10.0valoración de
We really enjoyed our stay. We had great service and our room was perfect. The rooms are very clean and the beds are comfortable. The location of the hotel was great it was within walking distance of shopping,great places to eat and Navy Piar.
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8.0valoración de
Location was great! The rooms are comfortable and bathrooms are very nice
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10.0valoración de
Location, friendly staff, and having NoMi on property
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10.0valoración de
This guest did not leave comments about this hotel.
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10.0valoración de
It was in the heart of where we wanted to be. Beautiful hotel and the staff was great and very accommodating.
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10.0valoración de
Beautiful hotel, friendly professional staff. Was asked if we'd like to upgrade for a small fee and was pleasantly surprised with a corner room with an excellent view of Chicago. Expensive valet parking. Probably not the hotels fault. Seems to be a Chicago problem. Although expensive, it was very quick and simple so we chose to pay the price.
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10.0valoración de
One of best five star hotels I've ever stayed at in Chicago. Amazing cust service, comfortable beds, huge room and bathroom No view in the room
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10.0valoración de
Hotel was quiet, we were able to check in early (which we didn't anticipate), and it was a fantastic location to the Mag Mile.
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10.0valoración de
Very modern and classy.
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10.0valoración de
Service No
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10.0valoración de
The lobby and fitness center were both great. Desk chair was not comfortable for working on a laptop.
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10.0valoración de
The hotel is beautiful, the service was excellent, the room huge and very nice, the food wonderful!!!
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10.0valoración de
We really enjoyed our stay. We had great service and our room was perfect. The rooms are very clean and the beds are comfortable. The location of the hotel was great it was within walking distance of shopping,great places to eat and Navy Piar.
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7.0valoración de
Staff concierge where excellent Rooms noisy Parking fee No coffee in room
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7.0valoración de
The bathroom and location
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7.0valoración de
The mattress needs to be replaced. it sags on both sides.
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7.0valoración de
Great location, nice amenities Hotel is bland, lacks soul. Rooms much smaller than other 5 star hotels in chicago. Awful view. Small shower.
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7.0valoración de
Location If you were not dressed in high end clothes, the staff ignored you.
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1.0valoración de
This is one of us experience I've ever had at a hotel they double booked my room charging your upgrade fee without telling me and cancel my birthday.
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1.0valoración de
First room was just under a ballroom (noisy). Second room was also noisy from HVAC. Staff was not helpful; opted to leave hotel mid-stay. Terrible.
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6.0valoración de
Location This is not a five-star hotel!
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6.0valoración de
This guest did not leave comments about this hotel.
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5.0valoración de
Location This is not a 5 star hotel in my opinion. Lacking in quite a few too many areas. Lights in the room never worked, spa facilities were medicore at best, in room amenities were sparse. I expect more out of a 5 star.
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1.0valoración de
Lack of security; get assaulted in the room!Cash and watch stolen
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1.0valoración de
This guest did not leave comments about this hotel.
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5.0valoración de
Great view! Hotel clean. The bellman was very friendly and helpful. Location great; across street from Water Tower. I was able to get a double bed room. Unfriendly front desk staff. Told them we were celebrating daughter's birthday. They didn't acknowledge the event at all. Dark room. Room very small. Hair fibers on bed. You can hear blaring ambulances all night. Wifi bad; intermittent signal.
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1.0valoración de
Location This is NOT a five star hotel. I cannot believe this hotel receives the same star rating as the Four Seasons or the Trump. On its best day, this hotel should only be rated at the four star level. The hotel smelled badly, was not clean, horrible decor
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6.0valoración de
Nice hotel, clean Coffee pot didn't work, noisy, pillows were too big, faucet on tub wasn't working properly.
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6.0valoración de
location is excellent Staff were friendly toilet floor was not clean. lobby was not 5 star level. rather spartan lobby.
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6.0valoración de
Bathroom mosqueto net for window was broken
