Courtyard by Marriott Chicago Downtown River North

Ventajas: Staff was excellent. Tracey got us into our room early so we could drop our bags and run all over the city with the kids. Everyone had such friendly and accommodating attitudes. Wish I could remember a few of the door men's names because they too went above and beyond the call of duty. The accommodations were very nice and appealing. Pool for the kids to hop in and great hot tub after all of the walking we did.

Ventajas: Traveled with wife and two young children. Location is great - we walked to Navy Pier, Lincoln Park Zoo, Shedd Aquarium, Magnificent Mile, etc. Had a small pool that the boys enjoyed. Best soundproofing I've experienced with an urban hotel. Staff was unfailingly polite and helpful and very nice to our boys (conversed w/them at check-in, gave them Animal Crackers and bubbles, always opened doors for us). I had fairly high expectations having stayed with this brand numerous times but I was really blown away at the level of service and value on this trip.

Ventajas: The bed was very comfy and I loved all the feather pillows! It also had a great lounging chair so I didn't have to sit in the bed. The shower had a big shower head which was nice too.

Desventajas: My room was directly across from the elevators (also the only room in this location) so I felt a little uneasy as a single woman getting off the elevator and having a large group of people see me go into my room. The room was nice but had a bit of a musty/body odor smell. I got used to it fairly quickly but not a smell you want greeting you! Oh and only one plug outlet by the bed, for a double room I thought this was odd.

Ventajas: Was able to get into my room much earlier than anticipated!

PARKING very expensive

Desventajas: Valet Parking was $62 a day. Way too much.

Ventajas: We only stay at Marriott owned hotels. There is no substitute.

Desventajas: Nothing.