Great value for the price.
Staff were friendly, room was comfortable. No frills, but perfect for our needs and the bed was very comfortable. There are two separate buildings here, at 90 degree angles to each other. We liked the wood-grain laminate floors. It felt cleaner than other hotels which have carpeted floors.
The signage wasn't clear, and had I not known exactly where it was, behind a Motel 6 and another building, it might have been confusing, or even impossible for an out-of-towner to figure it out. The parking lot needs repaving. I should have asked ahead whether there was an elevator on site. There is not. I have some difficulty with stairs, and we were on the second floor, but it worked out. We were able to park near the stairs. It would be nice to have one full-length mirror in the room. We could have used a standard box of tissues, rather than the pocket pack provided. Also, there was no extra roll of toilet paper, only what was on the roll when we arrived. It was okay for our two-night stay. There is no pool, as far as I could see.
Great location. Great value.
Comfortable bed, warm shower, right off of the freeway.
Make sure u sleep opposite side of the freeway and turn your fan on.
Limpio y recientemente renovado
Bueno para probar, pero nunca más.
Mantas, lavabo, bañera, piso, cajones, todo estaba sucio. No parece que el servicio de limpieza limpiara la habitación. Realmente recibes lo que pagas. Estancia muy decepcionante de experimentar y encima pagando
Está bien para el precio
Piso de madera laminada en vez gustó de alfombra
Baja presión de agua en la ducha
Hairs in the Bed
The front desk staff were very welcoming and warm.
The room that my husband and I stayed in was fairly clean. There was some dirt around the a/c unit and under the mini fridge. However, the room that we got for my parents had hairs in the bed and dirt that had clearly been swept under the refrigerator. In addition, there were several guests standing outside arguing loudly and smoking.
Upon arrival, the front desk worker told us that our room may or may not be clean. He said their housekeeping team did not care very much and management didn't seem to want to do anything about it. The floors in the room were unswept with pet and human hair everywhere. Beds were made, but sheets did not look clean. The bathroom needed many repairs as well. We had already paid for the room so we asked for clean sheets, made our own bed, and had a poor nights sleep. We left the hotel as soon as we old in the morning. We will definitely not be back to this location.
This hotel is not a good place to stay, especially if you have young children. When we returned to our room that night there was a party going on with lots of people hanging around outside. The next morning there were empty condom boxes beside our car. We did not stay the next night. It was bad enough we were willing to lose our money. Definitely not a family hotel.
Exceptional customer service, great value for the
We chose the hotel based on proximity to a 2-day event we were attending. We stayed for two nights and we will definitely be back! The hotel staff was friendly, courteous, helpful, and went above and beyond to make us happy and comfortable. This applied to every hotel staff member we encountered, not just one! Check in/out was simple and accurate, the room was clean, warm, comfortable, and equipped with everything we needed including a coffee maker, microwave, refrigerator, and safe. There was even a box in our room for the type of room we chose- it contained complimentary bottled water, orange juice, granola bars, trail mix, and microwave popcorn. I could not believe the $54/night price tag. There was not a continental breakfast available, but there were plenty of places to eat within walking distance so that was not a problem. It was a wonderful experience!!
I prefer a hotel room with a door that opens to the inside of a building/hallway rather than to an outdoor parking lot/balcony, but it was still fine.
It was very easy to check in and find my room. Parking was not a problem. The hotel is right next to the interstate, so getting around town was not a problem. The hotel was clean and very comfortable.
Finding the place was somewhat difficult to find, as there were other hotels positioned on the same road. The hotel was not well marked or easily seen until I was right on top of it. The hotel itself does not offer any breakfast or facilities to work out in as well.
Newly updated rooms.
The first room had sticky stuff on the floor. They gave us another room which had a cigarette butt and dust on the shelf
Bueno, estancia sólida.
Si decides alojarte en Red Roof Inn Charleston - Kanawha City de Charleston, apenas te separarán diez minutos en coche de Museo Estatal de Virgina Occidental y West Virginia State Capitol Building. Tendrás check-out exprés, servicio de recepción 24 horas y caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 1.556 opiniones
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