Holiday Inn Express & Suites Austin South-Buda

The bed

Hair dryer was unsafe, ice machine was broken , not very clean and staff not helpful.

Just OK, not usual selection.

For a relatively new hotel, the construction was very poor--cheap bathroom fixtures and installation, paper thin walls, curtains that don't close completely. In the breakfast room they allowed some sort or interviewing to take place where they were using iPads to conduct the interview. Annoying to the rest of the guest so early in the morning.

The staff was pleasant & the only reason I would consider returning. Comfortable bed. Free breakfast. Good location to hwy, restaurants & stores.

The hallway smelled really bad walking from the elevator to my room. Breakfast not as fresh as I'd like. The 85% approval rating seems inaccurate. Unusual that the last review was 4 months ago & before that 5 months. Chose a different hotel the next wee

Weren't able to check in after 3pm because 3 housekeepers had quit. When we could finally check in, they gave us a room with other people's stuff still in it. Our second room had no pillows, no Kleenex, no shower curtain, and a layer of dust.