Hyatt Regency Boston

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Excelente

mar. 2018

10,0

Me encantó

Estaba limpia, la cama era cómoda y las almohadas y sábanas eran fantásticas. El personal era súper simpático
Excelente

jun. 2017

8,5

Excelente ubicación

La ubicación era magnífica. El hotel está a poca distancia andando de las atracciones, tiendas y metro. Chinatown está a sólo una cuadra de distancia, con muchas opciones de comida.

La piscina podría estar más limpia. Deberían proporcionar cerraduras para los armarios.
Excelente

mar. 2017

10,0

Está bien

Todo funcionaba Buena ubicación
Excelente

jun. 2015

10,0

Limpio y agradable, y una ubicación estupenda

Hicimos el check-in en línea Todo estaba muy limpio Camas cómodas Muy buen personal
Excelente

mar. 2015

10,0

Muy buena estancia de negocios

Cerca de todo, pero tranquilo para recargar energías

Aparcamiento no incluido
Excelente

mar. 2015

10,0

Habitación impecable y recientemente renovada. El personal de recepción era muy servicial y atento durante mi check por la noche tarde. Soy de la zona y me alojé una noche para evitar problemas con el transporte público para llegar a una reunión por la mañana. Sin duda me alojaría aquí de nuevo.
Bueno

ago. 2014

4,6

Nada

- pagar por internet en un hotel de 4 estrellas? En todos los starbucks de internet es gratis, al menos un bandwith básico - las habitaciones son muy viejas, esperaba más de la marca hyatt - en primer día no fue limpiada, bajo llamada Nunca jamás en un Hyatt
Regular

jun. 2018

2,8

Very disappointing

The location. That is all.

No AC on a 90 degree day in June. Room was NOT clean and smelled. The carpet was not vacuumed and we have a 15 month old son. HUGE bugs crawling on floor. Paid over $550 for one night and check in was after 4! Really truly disgusting. Told the front desk and all they said was “sorry by you pre paid for the room” We come into Boston frequently - will absolutely never consider this an option in the future.
Excelente

may. 2018

10,0

The staff were all excellent, friendly and helpful valet, concierge, and reservations desk staff.
Bueno

jul. 2017

5,4

Disappointing

Room was large. Coffee maker, ironing board and safe in the rooon.

Insufficient soundproofing. Avoid avoid avoid 6th floor: that's where the pool is and kids are very loud when walking and running along the corridor. We couldn't check in at 3:30pm and the room was not ready until 4:30pm, half hour past the check in time of 4pm.
Muy bueno

feb. 2017

8,0

Nice and clean hotel. Terrible parking and it's to

Nice and clean.

Annoying to pay for parking. Made me really angry, the hotel should have free parking for its guests. $40-55 a night is just ridiculous.
Excelente

nov. 2016

10,0

Great location for exploring Boston

Wonderful location, comfortable and clean room, friendly staff. What else can I ask for a 3 day visit to the city.

Can't think of anything.
Excelente

jul. 2016

9,1

Perfect location

Comfy beds and clean room located easy walks from Boston Common Faneuil Hall and so much of the tourist stops we wanted to see. Salvatore's was a decent restaurant right across the street.

Snooty staff at front desk. Restaurant staff courteous. Not a hotel with a family vibe. It seems more suited for business and conference attendees
Excelente

jun. 2016

10,0

Great place

Staff was very helpful and kind. After taking a red eye they were able to accommodate us on an early check in. Hotel and rooms were clean. Beds were comfy too. AND it's close to everything/walking distance.
Muy bueno

ene. 2016

6,5

Great location. Friendly enough staff. Comedy of e

Friendly staff; accommodated a late check out request, but with a fee to be paid. Not an issue. Promised champagne and strawberries for special occasion (but never arrived). Great location. Bellmen were extremely helpful! Front desk staff seemed friendly, but read issues we had. Had there not been any of the issues, this would've been a great stay, I just don't know why there were so many missteps. It was a good stay, if you look at room size, bed comfort, bathroom size and comfort (just don't expect privacy; everyone will know your business in there!), friendliness, location. This should be a phenomenal stay. It has all the makings for it. It must've been a full moon or something that weekend.

Was promised champagne and strawberries the first evening, but it didn't come. The next day, the room wasn't cleaned when we arrived back at 11pm, so called to have at least the bed made and fresh towels (they offered a discount on an additional night, which was accepted, though didn't go smoothly at final check out for some reason); also mentioned the missing champagne and strawberries, was told they'd be there the next night, but again no champagne or strawberries when we returned. Ever. Hallway was meeting central at 3am for drunken shenanigans by other guests. Finally, on the fourth day, after returning to the hotel after a long day, the wireless entry failed, so we had to wait to be let into the room. To the front desk's credit, they were going to upgrade us for free on the last night for the inconvenience, but one of us needed to get back into the room because they were flying out in two hours, so that wouldn't work. Was promised an email accounting, even gave email address and was promised in 5-10min; it's now over twelve hours later, and still no receipt in my inbox or spam/junk folder.
Excelente

nov. 2015

9,4

Hey should include breakfast

Location is great in the center of everything walking distance anywhere to Boston.

That breakfast is not included with the price tag of the room breakfast should be complementary. Parking under the hotel should be priced accordingly and have a special pricing for hotel residents.

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