Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
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10,0
Excellent 5 star location and service
Ventajas: Car ran perfectly and drop off was even easier, I filled up the car with gas and dropped it off no issues!
Opinión de
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4,4
Broken stereo
Ventajas: Size of car
Desventajas: Broken stereo, didn't work No GPS No Internet options, can't connect devices to Internet, they should provide an option to rent a portable Internet modem Rude lady at the pick up desk
Opinión de
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10,0
Ventajas: Car rental return is right across from the terminal. No need for a shuttle. Easy return.
Desventajas: Nothing.
Opinión de
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8,0
Price keeps rising throughout the process/unnecessary upsale
Ventajas: Car/service were good
Desventajas: The original price at checkout was $660 At pickup after taxes, fees, and an insurance upsale (that it turned out I didn’t need; my car ins covers rentals. After a flight with kids and long lines no one wants to investigate if their ins covers rentals. They should have said if you have full coverage with your own ins you don’t need extra) total at the end $887.
Opinión de
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8,4
Rented a Ford Explorer
Ventajas: The truck it self overall was great. Got good mileage. The overall transaction with Alamo was great.
Desventajas: When I put down the back seats the carpet was dirty with grass and I had to vacuum the back. The previous renter must have had dogs. Paw prints, grass, and hair everywhere.
Opinión de
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10,0
Overall Experience
Ventajas: From pick up to drop off the experience was great. Pick up and drop off was less than 5 minutes each time. I requested an intermediate size vehicle and when I arrived I was upgraded to a full size vehicle and no extra charge. I would recommend Alamo Car Rental to anyone who needs a rental.
Opinión de
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9,2
Another smooth Alamo rental.
Ventajas: Car was clean and comfortable. No smoke smell. Very nice employees. Especially the drop off man. He was very nice and sincere. Free water on a 97 degree day!
Desventajas: Don't get to pick your exact car like at sky harbor. But I'm sure they would have conmmplied if I did not like it.
Opinión de
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8,4
Desventajas: Too long line at pickup
Opinión de
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6,0
Desventajas: Check in & pick up was not efficient...didn't seem to have what we ordered. Had to borrow from another company. Price was high compared to what we usually paid, but not many options elsewhere either.
Opinión de
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9,2
Charges more than kayak.com
Ventajas: The man who helped me was very nice and understanding. His system wanted to charge me twice as much as kayak.com's prices but he said he would wait for me to reserve it on my phone at the counter so I could have a lower cost.
Desventajas: The original price was twice as much as advertised on kayak.com. No veterans discount either.
Opinión de
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10,0
Efficient process
Ventajas: Check in and out were very efficient. The car was clean and worked well.
Desventajas: N/a
Opinión de
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8,8
Prices at Mesa Gateway are Very High
Ventajas: The rental experience with Alamo at Mesa Gateway Airport was quick and easy. The rental lot is about 100 steps out of the front door of the airport and the rental agent had a bottle of water of everyone who was renting cars. The return was easy but was located off the airport across the airport parking lot and the street. We were given a nicer car than originally reserved as demand was high and we were one of the last flights in that night. I don't think they had much inventory left.
Desventajas: Overall, the prices at Mesa Gateway were at least double what rental cars are at Sky Harbor. Why?
Opinión de
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10,0
Excellent 5 star location and service
Ventajas: Car ran perfectly and drop off was even easier, I filled up the car with gas and dropped it off no issues!
Opinión de
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10,0
Ventajas: Car rental return is right across from the terminal. No need for a shuttle. Easy return.
Desventajas: Nothing.
Opinión de
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10,0
Overall Experience
Ventajas: From pick up to drop off the experience was great. Pick up and drop off was less than 5 minutes each time. I requested an intermediate size vehicle and when I arrived I was upgraded to a full size vehicle and no extra charge. I would recommend Alamo Car Rental to anyone who needs a rental.
Opinión de
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9,2
Another smooth Alamo rental.
Ventajas: Car was clean and comfortable. No smoke smell. Very nice employees. Especially the drop off man. He was very nice and sincere. Free water on a 97 degree day!
Desventajas: Don't get to pick your exact car like at sky harbor. But I'm sure they would have conmmplied if I did not like it.
Opinión de
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9,2
Charges more than kayak.com
Ventajas: The man who helped me was very nice and understanding. His system wanted to charge me twice as much as kayak.com's prices but he said he would wait for me to reserve it on my phone at the counter so I could have a lower cost.
Desventajas: The original price was twice as much as advertised on kayak.com. No veterans discount either.
Opinión de
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10,0
Efficient process
Ventajas: Check in and out were very efficient. The car was clean and worked well.
Desventajas: N/a
Opinión de
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8,8
Prices at Mesa Gateway are Very High
Ventajas: The rental experience with Alamo at Mesa Gateway Airport was quick and easy. The rental lot is about 100 steps out of the front door of the airport and the rental agent had a bottle of water of everyone who was renting cars. The return was easy but was located off the airport across the airport parking lot and the street. We were given a nicer car than originally reserved as demand was high and we were one of the last flights in that night. I don't think they had much inventory left.
Desventajas: Overall, the prices at Mesa Gateway were at least double what rental cars are at Sky Harbor. Why?
Opinión de
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8,0
Price keeps rising throughout the process/unnecessary upsale
Ventajas: Car/service were good
Desventajas: The original price at checkout was $660 At pickup after taxes, fees, and an insurance upsale (that it turned out I didn’t need; my car ins covers rentals. After a flight with kids and long lines no one wants to investigate if their ins covers rentals. They should have said if you have full coverage with your own ins you don’t need extra) total at the end $887.
Opinión de
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8,4
Rented a Ford Explorer
Ventajas: The truck it self overall was great. Got good mileage. The overall transaction with Alamo was great.
Desventajas: When I put down the back seats the carpet was dirty with grass and I had to vacuum the back. The previous renter must have had dogs. Paw prints, grass, and hair everywhere.
Opinión de
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8,4
Desventajas: Too long line at pickup
Opinión de
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4,4
Broken stereo
Ventajas: Size of car
Desventajas: Broken stereo, didn't work No GPS No Internet options, can't connect devices to Internet, they should provide an option to rent a portable Internet modem Rude lady at the pick up desk
Opinión de
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6,0
Desventajas: Check in & pick up was not efficient...didn't seem to have what we ordered. Had to borrow from another company. Price was high compared to what we usually paid, but not many options elsewhere either.
Opinión de
