El personal era estupendo y cortés, muy limpio. Mi nuevo hotel al que ir cuando vaya a Albuquerque.
Amable práctico y asequible económicamente.
Staff is AWESOME
the hotel was a bit old but had that awesome clean towel bar soap smell Starbucks is right there And you can go to the restaurant in the lobby and still get authentic NM food. The staff is incredible fun folks who make you feel like a friend. One of them even did an impression for me, HILARIOUS love it, A++++++ would buy again
Nothing notable They even brought me a flat iron and hairbrush
The food was way to expensive and hard to place an order for room service
Work on your guest services
The only great thing about our stay was the older gentlemen at the valet. He over exceeded the customer service expectations. More of your staff members should follow his example. The beds were awful. You might as well put sheets over a pallet of springs. For the amount of money people pay I think the hotel can afford better mattresses. Our faucet in our room has a horrible leak. You might want to tell housekeeping to do a deep clean on the furniture it's a tad dirty. As for the front desk rule of thumb don't let your guest stand around for 15 minutes because you failed to notify valet. 2 seconds on the radio and your done. But seriously almost 30 minutes waiting all together to retrieve a phone charger from the car is a little ridiculous all that was, was a lack of communication. ***** 5 stars to the older gentlemen in valet***** He is a true employee and if you don't notice that as management you lack as well in training and bringing the expectations needed for great guest services.... I hope you tell him to....
The mattresses Poor guest services (Front Desk)
The bed was so comfortable, the room was clean, there's a Starbucks in the hotel.
The staff was very knowledgeable about the area and had some great recommendations for places walking distance for meals.
Parking is extra, and it wasn't apparent in the booking or when I checked in and they gave me the pass to get in/out of the garage.
Si decides alojarte en Hyatt Regency Albuquerque, disfrutarás de una fantástica ubicación en el centro de Albuquerque, a solo diez minutos en coche de New Mexico Museum of Natural History and Science y National Hispanic Cultural Center. Tendrás centro de negocios abierto las 24 horas, servicio de limusina o coche con chófer y check-in exprés a tu disposición. ¿Estás organizando un evento en Albuquerque? En este hotel tienes a tu disposición 2787 metros cuadrados de espacio con centro de conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
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