Old facility, loud airport noise, good breakfast
The hot breakfast was great; I loved being able to make my own waffle and the eggs and sausage were plentiful
The airport and road noise were really loud... I was awoken a few times in the night from the noise pollution. The bathroom was tiny, though updated with granite. The bedroom was large but had a huge void space where a table or sitting chair should've gone... just a dropped overhead lamp remained that you could hit your head on (I did) if you tried to open or close the window blinds. The tv was really old too, and the image was quite blurry. It was a flat screen, but it was so blurry, it reminded me of the older box tvs.
Great stopover hotel
Room was very comfortable and spacious. Great variety at breakfast with a waffle maker! Staff were very friendly and helpful. Close enough to airport to be convenient for a stopover.
Not keen on the high tension pylons right outside the hotel but did ask for room on the other side of the building (which I was given.) Aircon in room seemed very loud.
Holiday Inn is across the street
The staff was friendly, I couldn't hear the neighbors and my room was clean. I issued some of my complaints to the front desk and they refunded my 8 dollar parking fee.
Creaking bed, broken light switch, single night stand between two people, unpluggable bath tub, being asked to conserve water when the toilet flushed in excess of 3 to 5 gallons a pull, the closed pool, broken floor number by the elevator sitting on the floor, very minimal exercise room, paying 8 dollars for a completely full parking lot, the hotel stinking of smoke on a non smoking floor, stairs don't lead to the lobby, etc. I paid over 100 dollars for one night and left underwhelmed.
Habitación limpia Desayuno completo Personal amable Cargador usb (con las luces). Instalación nevera
Falta en la televisión disney channel
Best western doesn't disappoint
Great breakfast. Hotel is very clean and there is plenty of parking ($8 per day)
WiFi was very slow or no connection at all
100 dólares por noche
No parece un hotel de 3 estrellas. Quizás 2. El desayuno no es bueno. Habitación en los huesos.
Great spot for overnight stay
Rooms were fine, good amenities, breakfast included, staff very helpful.
Estancía de una noche.
Buena ubicación. Cerca del aeropuerto. Servicio de transporte gratuito hasta y desde el aeropuerto.
Reservamos una habitación con una cama tamaño king. Cuando llegué, me dijeron que cualquier tenía habitaciones con 2 camas queen size. Parecían más como camas individuales.
One of the best dinners I've had at an airport hotel. Friendly staff. Good shuttle service.
There was nothing to dislike. I asked for a special room and they gladly moved people around so long could have my choice.
I could've stayed somewhere else for the money spe
The room was clean and they had a great breakfast.
The staff was un friendly and unwilling to help when I asked to switch rooms due to our room being located on the 8th floor next to the roof access. Apparently we only booked a queen bed that's why we were in that room. When I asked what could be done about it he told me I would have to pay extra to move my room IF they even have any available. Also, we had to pay for parking $7 a night which I was not aware of or else I would've stayed else where. We had to put a parking permit in front of the drivers seat window so our car wouldn't get towed. A hotel like this is taking all your money and yet they aren't willing to make your experience nice enough to get you a better room.
Wonderful stay. Wonderful Staff
From the first contact by phone, to checking out on my day of departure, my stay was great. I came to visit my daughter and two grandsons,ages 3 and 5. We all stayed in the hotel. I had chosen a room with a single king bed as the boys are used to co-sleeping with their parents. The hotel staff upgraded me to a disabled accessible room with two queen beds when they discovered I had disabilities. There was no extra charge for this.The boys were rambunctious and noisy but the rooms were insulated enough that the noise does not appear to have bothered any of the other guests. Once day the maid vacuumed our room twice as the boys had made a mess on the floor. They brought us extra towels within minutes of my call to the front desk and when I discovered the hair dryer was damaged, they replaced it while we were having breakfast. And speaking of breakfast, it was tasty, varied and nicely presented. Plenty of options, including a large rice cooker filled with rice for the many Asian students who were in the hotel. Nice touch. Once the wait staff saw that there were children in our party they had a high chair at our table before we got back from the buffet. When I was checking in for my flight home, on the computer provided by the hotel, I got a little confused and staff graciously and quickly helped me. I was impressed with the value of the hotel as well. Using Booking.com I found a rate of $120 per night. This fit nicely into my budget. One other thing I want to note is that my brother has traveled all over the world for his work but when he is on personal trips he says he books Best Western as he feels the hotels provide a high level of service, nice accommodations and value for dollar. Very pleased I followed his recommendation.
The shower in the disabled accessible room has a low tile rim around the shower pan to allow for wheelchair access if necessary. It is probably not something that can be solved, but the rim allows too much water to splash over onto the regular floor and requires a lot of towels to soak up the water. Otherwise everything else was good
El mejor lugar
Proximidad al aeropuerto
Con una excelente ubicación a 2 kilómetros del aeropuerto internacional de San Francisco, el Best Western Plus Grosvenor Airport Hotel proporciona el espacio de alojamiento idóneo para viajes de placer o de negocios al sur de San Francisco, California, con fácil acceso a numerosas atracciones de obligada visita que incluyen el área de Fisherman's Wharf, Pier 39, Union Square, Chinatown y Golden Gate Park. Este hotel proporciona servicio de transporte gratuito al aeropuerto de San Francisco.Nuestras habitaciones recién renovadas ofrecen una hermosa decoración en tonos rojos y blancos. Nuestras camas cuentan con sábana triple y con edredón para su mayor comodidad. El televisor con pantalla plana y el acceso gratuito a Internet de alta velocidad de su habitación le ayudarán a mantenerse conectado, al tiempo que la cafetera, la nevera y el microondas le permitirán sentirse un poco más como en casa. Entre los meses de mayo y octubre, los huéspedes podrán darse un baño en nuestra piscina climatizada al aire libre. ¿Está planificando un evento? Nuestro flexible espacio para reuniones ofrece capacidad para un máximo de 400 personas.Aquí podrá comenzar su día con un desayuno caliente completo gratuito formado por huevos, carne caliente de desayuno, tostadas francesas, panecillos con salsa de carne, pasteles, fruta, yogur y café 100% Arábica. Más adelante en el día, visite el restaurante y salón Brass Elephant para disfrutar de especialidades de cocina clásica norteamericana. Hora Feliz todas las noches especiales y retransmisión de partidos en pantallas con tamaño de 3,6 metros. ¿Tiene ganas de comer algo pero no de salir del hotel? También ofrecemos servicio de habitaciones.Realice una mejora a nuestras habitaciones Club Level y añada un toque de lujo a su estancia con servicio nocturno de preparación de habitaciones, zapatillas y bata de baño, reproductor de CD y otros servicios adicionales.Tanto si se encuentra aquí para asistir a un partido de los 49ers como de los Giants, a un evento en el Centro de Congresos del Sur de San Francisco o para hacer negocios en Silicon Valley o visitar la gran variedad de atracciones culturales de la zona, el Best Western Grosvenor Plus Airport Hotel le ofrece la opción de alojamiento idónea para disfrutar de estilo, comodidad y de la mejor relación calidad-precio.Reserve su visita a San Francisco y al Best Western Plus Grosvenor Airport Hotel hoy mismo.
Basado en 4.466 opiniones
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