Ubicación del establecimiento
En Lago Tahoe sur (Lago Tahoe Sur), a pocos minutos de Gondola at Heavenly y Heavenly Village se sitúa Lake Tahoe Resort Hotel. Este complejo de esquí se encuentra cerca de Parque estatal Van Sickle Bi y de Playa de Lakeside.
Te sentirás como en tu propia casa en una de las 400 habitaciones con aire acondicionado, frigorífico y televisor de pantalla plana. Para los momentos de ocio, tienes un televisor con canales digitales y conexión a Internet por cable y wifi de pago. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal gratuitos y secador de pelo. Las comodidades incluyen escritorio, periódicos gratuitos y teléfono.
Servicios de ocio, spa y Premium
Tras un día en las pistas, diviértete con instalaciones recreativas como piscina cubierta o bañera de hidromasaje. Otros servicios de este complejo incluyen conexión a Internet wifi (de pago), servicios de conserjería y guardaesquís.
Podrás comer en el restaurante de este complejo, que cuenta con un bar, o aprovechar el servicio de habitaciones con horario limitado. Apaga la sed con tu bebida favorita en el bar o lounge.
Servicios de negocios y otros
Tendrás centro de negocios abierto las 24 horas, check-out rápido y periódicos gratuitos en el vestíbulo a tu disposición. ¿Estás organizando un evento en Lago Tahoe sur? En este complejo tienes a tu disposición 929 metros cuadrados de espacio con zonas para conferencias y salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago (disponible las 24 horas).
Great sized rooms
Wifi poor Kept cutting out and needed rebooting
1. We did not get the room we ordered (we ordered dbl queen bed and got single king) 2. The toilet were flooded, it took them over 2 hours to fix and 2 phones. 3. It took them 3 phones and over 2 hours to get to us blanket for the sofa bed (We did not get then Dbl Queen) 4. The valet car retrieving our car took almost an HOUR !!, and we lost ski time.
The rooms were nice. It's very much an Embassy Suite style hotel. I believe that it was at one time. So we had a bedroom and a living area with a couch, chair, tv and dining table. It was nice having a microwave and small refrigerator. The front desk staff was very nice and the valet were super nice! It was an extremely busy weekend and even after working all day non-stop in the freezing cold, they greeted us with a smile and were very friendly. I will definitely stay there again.
Normally I don't post negatives but there were just two things that really bothered me. 1. We attempted to eat that the Echo restaurant in the hotel. We waited at the podium for at least 15 minutes and not one of the staff came to help us. As a matter of fact we counted at least 6 people that looked at us and just kept doing what they were doing. No "we will be right with you", no "let me get someone for you". Nothing! That was completely uncalled for. 2. When the maid came to service our room, she did not do the greatest job. No vacuuming, which the floor definitely needed, and the bathroom floor should have been cleaned too. That gave me a little bit of an uneasy feeling about cleanliness. I realize they were busy but they need to make sure that they are thorough when it comes to cleaning.
A light in our room started smoking. Maintenance was called and it took them a while to fix it.
The telephone in the bedroom did not work. The bathroom had a few stains. The bedroom door was broken. The sofa bed had stains on it and it look like staff members just flipped the sofa matress on the opposite side so that no one would notice.
The room was spacious
Check in staff was rude and we were promised a room close to the other party we were vacationing with but we ended up being 4 floors apart. The hotel was joking some huge even in the lobby and since the hotel has an open concept it was very loud and any time we had to walk through the the lobby we had to walk through this event. It felt like we were wedding crashing.
Beautiful luxury hotel! Nice Happy Hour in atrium with $2 drinks. Great complimentary breakfast! Love the Bath & Body Works items in the bath...
Paying $26 a day for parking(plus tips)
I love the location! Right in the middle of it all! We stayed on the 7th floor and it was very quiet and my daughter had a great time! The staff was very accommodating and the rooms were very clean.
The complimentary breakfast is great, but be careful when you go. They ran out of bowls every time I went.
ugly decore..small window..4.00 bottle of water!!
Staff friendly and helpful. Free breakfast adequate.
Horrible wifi service. Door key card kept failing to work. Facilities need to be upgraded.
I was very impressed with this hotel and had a wonderful stay. The staff was great, the breakfast was great, the rooms were very clean and comfortable. I will definitely return soon.