Opiniones recientes
- Todas las opiniones
- Positivas
- Neutrales
- Negativas
-
7,1
Ventajas: great location
Desventajas: no working ice machines- staff sent us to 2 different locations with no elevator service- and none worked looked like the hadn't worked for months
Opinión de
-
10,0
Ventajas: Rooms good space- How CLEAN the rooms are and the small extras provided ..Water btls- coffee extra Towels on request. Hotel in the center on the city street event. perfect for walking no- car traveling. needed. Hotel Cafe available again very nice. all the staff ready to serve and extremely friendly. We have enjoy our 2nd year now at this Hotel. we had a Fabulous stay!!!
Opinión de
-
10,0
Vivi la Hacienda on Cinco de Mayo !!
Ventajas: The Hacienda came through for us with flying Mexican colors on Cinco de Mayo Weekend The hotel staff must be commended from Jesus the Hotel Manager to Celine on front desk staff to Kasandra in house keeping. You all deserve a big Cinco de Mayo Gracias!! What a view and sounds of the Old Town Cinco de Mayo festivities from our balcony. Muchas Gracias Hacienda - we'll be back !!!
Desventajas: Nada !!
Opinión de
-
10,0
Great Location and Service
Ventajas: Traveling on business - very easy access from airport and to the clients I worked with. There is plenty to do within walking distance being in Old Town - or you can stay at the Hacienda and enjoy their amenities. The staff at the Hacienda were welcoming and accommodating to any request that I had.
Opinión de
-
5,4
Desventajas: Hotel advertises they have shuttle service, called before booking to confirm shuttle service but was never told its within certain hours and areas. construction going on, detour is pretty bad when you are at the end of the hotel.
Opinión de
-
6,0
Ventajas: It was in a fantastic location close to Old Town, and San Diego State Park. Rooms had small kitchen with all necessities available for our use. Breakfast was included
Desventajas: WiFi didn't work consistently, property too spread out. Had to go through so many gates, and up and down stairs to get to pool, and restaurant where breakfast was served. Depending on who was on duty, the desk clerks were rather passe' about helping us figure out how the bus system worked, or answering questions about the property and how to find the pool, restaurant, etc. One night we used the elevator to get up to the restaurant to go to dinner, and by the time we were finished with dinner and on the top floor, the elevator was out of order, and we had to use the stairs. For us this was no problem, but we saw a woman who could hardly walk, and what was she supposed to do in this situation? I do have to say that we liked the location so much that we will probably stay at the BW Hacienda again. If I had small children, all the stairs would have been a nightmare!!
Opinión de
-
6,0
If you are trying to hear all your neighboring roo
Ventajas: The view was beautiful
Desventajas: There was no parking in my section of room stay so I had to park and the other side of the building and to top that off I had to go up 75 stair steps 4 total flights because the elevator was out of service with luggage it was even harder very disappointed with that situation
Opinión de
-
10,0
The best
Ventajas: The venue and area was so beautiful. It had everything there. Will definitely come back
Desventajas: The elevator was broken.
Opinión de
-
7,7
Ventajas: Location was across the street from Old Town.
Desventajas: Finding parking on the street on a weekend was almost impossible. You have to buy a parking pass from the hotel for an extra $16 per day.
Opinión de
-
9,7
Nice hotel great location
Ventajas: location, layout of hotel (multi-levels, outdoor), clean rooms, beautiful views,
Desventajas: pay for parking, confusing layout of hotel, rooms were a little outdated
Opinión de
-
8,5
Overall this was a nice place to stay
Ventajas: I liked the location, cleanliness, and that there is a restaurant/bar on site. The airport shuttle is a plus.
Desventajas: The shuttle services only takes you to the airport, the restaurant/bar is expensive, and the layout is confusing if you stay in building 6. To get to building 6 you have to go up stairs unless you can park in the parking garage.the doors have gaps under them so small critters can get underneath.
Opinión de
-
10,0
Ventajas: Location was great
Opinión de
-
10,0
Ventajas: Rooms good space- How CLEAN the rooms are and the small extras provided ..Water btls- coffee extra Towels on request. Hotel in the center on the city street event. perfect for walking no- car traveling. needed. Hotel Cafe available again very nice. all the staff ready to serve and extremely friendly. We have enjoy our 2nd year now at this Hotel. we had a Fabulous stay!!!
Opinión de
-
10,0
Vivi la Hacienda on Cinco de Mayo !!
Ventajas: The Hacienda came through for us with flying Mexican colors on Cinco de Mayo Weekend The hotel staff must be commended from Jesus the Hotel Manager to Celine on front desk staff to Kasandra in house keeping. You all deserve a big Cinco de Mayo Gracias!! What a view and sounds of the Old Town Cinco de Mayo festivities from our balcony. Muchas Gracias Hacienda - we'll be back !!!
Desventajas: Nada !!
Opinión de
-
10,0
Great Location and Service
Ventajas: Traveling on business - very easy access from airport and to the clients I worked with. There is plenty to do within walking distance being in Old Town - or you can stay at the Hacienda and enjoy their amenities. The staff at the Hacienda were welcoming and accommodating to any request that I had.
Opinión de
-
10,0
The best
Ventajas: The venue and area was so beautiful. It had everything there. Will definitely come back
Desventajas: The elevator was broken.
Opinión de
-
9,7
Nice hotel great location
Ventajas: location, layout of hotel (multi-levels, outdoor), clean rooms, beautiful views,
Desventajas: pay for parking, confusing layout of hotel, rooms were a little outdated
Opinión de
-
8,5
Overall this was a nice place to stay
Ventajas: I liked the location, cleanliness, and that there is a restaurant/bar on site. The airport shuttle is a plus.
Desventajas: The shuttle services only takes you to the airport, the restaurant/bar is expensive, and the layout is confusing if you stay in building 6. To get to building 6 you have to go up stairs unless you can park in the parking garage.the doors have gaps under them so small critters can get underneath.
Opinión de
-
10,0
Ventajas: Location was great
Opinión de
-
7,1
Ventajas: great location
Desventajas: no working ice machines- staff sent us to 2 different locations with no elevator service- and none worked looked like the hadn't worked for months
Opinión de
-
7,7
Ventajas: Location was across the street from Old Town.
Desventajas: Finding parking on the street on a weekend was almost impossible. You have to buy a parking pass from the hotel for an extra $16 per day.
Opinión de
-
5,4
Desventajas: Hotel advertises they have shuttle service, called before booking to confirm shuttle service but was never told its within certain hours and areas. construction going on, detour is pretty bad when you are at the end of the hotel.
Opinión de
-
6,0
Ventajas: It was in a fantastic location close to Old Town, and San Diego State Park. Rooms had small kitchen with all necessities available for our use. Breakfast was included
Desventajas: WiFi didn't work consistently, property too spread out. Had to go through so many gates, and up and down stairs to get to pool, and restaurant where breakfast was served. Depending on who was on duty, the desk clerks were rather passe' about helping us figure out how the bus system worked, or answering questions about the property and how to find the pool, restaurant, etc. One night we used the elevator to get up to the restaurant to go to dinner, and by the time we were finished with dinner and on the top floor, the elevator was out of order, and we had to use the stairs. For us this was no problem, but we saw a woman who could hardly walk, and what was she supposed to do in this situation? I do have to say that we liked the location so much that we will probably stay at the BW Hacienda again. If I had small children, all the stairs would have been a nightmare!!
Opinión de
-
6,0
If you are trying to hear all your neighboring roo
Ventajas: The view was beautiful
Desventajas: There was no parking in my section of room stay so I had to park and the other side of the building and to top that off I had to go up 75 stair steps 4 total flights because the elevator was out of service with luggage it was even harder very disappointed with that situation
Opinión de
