Dependence del Parco

El spa está muy lindo. Me gustó que es pet friendly aunque esta un poco restringido. Las instalaciones muy bien. El restaurante de grill muy rico

No me gustó que haya niños en el jacuzzi y que estaba tibio.

La ubicación es excelente, las instalaciones están muy bien y en perfecto estado, los jardines son preciosos y el personal es muy profesional, el area de la playa es bella y las pizzas deliciosas, nos encantó!

Las almohadas las cambiaría y mejoraría la carta de el restaurante alado del spa

The location was very good and the large range of facilities were excellent, especially for families. The breakfast buffet was one of the best with an huge variety to choose from. The restaurants also served good quality food. Staff were very helpful .

The room and its location. Our room/apartment was not in the main hotel but in a completely separate house at least 50 metres away and down a very steep gradient (room F22). This made accessing all the facilities, such as the reception and restaurants a tiresome exercise. Plus the room was tired and old fashioned with very limited view of the lake. Not at all like the modern rooms which are advertised on your website, which were a significant reason for choosing this hotel. The booking was made seven weeks beforehand so it was not a last minute reservation. Our room was so different from those advertised it could constitute a case for violating trade description. With hindsight I do believe that guests booking direct probably get the rooms shown on the website. Very disappointing and therefore expensive error.

Very nice staff, good breakfast, nice restaurants, great view, pretty pool and generally the whole hotel grounds are really nice, with plenty of stuff to explore (playgrounds, little ponds with fish, botanical garden, lake beach...).

I did not like that they separate people with kids from the rest (e.g. with kids you can't use terrace for breakfast, you are assigned specific seating areas for dinner, you can't use the big pool). I get the reason why they do it, it just doesn't feel right to me. Don't take me bad, the staff was so nice with kids, it's just that I am not a fan of this separation policy. Plus hilly location makes it tricky to walk around with stroller/small kid. I also think our room would make use of some refurbishing (nothing dirty just a little aged design), in general the whole hotel concept is a little aged - hotel where you have everything (from pool to resort restaurants to donkeys for kids), there is champagne for breakfast, there is organised daily-program for the hosts....I don't know, it's so 1990's. But really, the hotel is a perfect choice if you are into this type of accommodation. I simply am not.

Very friendly employees, very Good Food ( breakfast is Amazing!), excellent room and facilities. Beautiful views. Great for children, but excellent for parents