Hearton Hotel Kitaumeda

La ubicacion

El tamaño de la cama y la habitacion

The concierge representatives and hotel workers are friendly and helpful

It's a bit far from Osaka station

The room was fine and the breakfast good.

I was really unhappy about being charged an additional 3000 yen to get into my room that was ready at 1100 am but was obviously before the normal check in at 1400. The room was ready and available at 1100 and I really needed to lie down and sleep after 23 hours traveling from the uk. I had paid in advance way before my visit and I thought it unnecessary to apply this charge to me as I was obviously just in need of rest. I was to tired to argue and paid on the day but when I challenged the reception staff the next day they were not interested in resolving anything. A poor show for a reputable hotel. I cancelled a booking for the following week and have booked somewhere else more accommodating.