Nouvata

The ocean view was nice.

Bathroom smelt like urine. Sheets were dirty. Air conditioner was dusty with mould in the vents. There was noise pretty much all night from bars outside. In short, the worst hotel I have ever stayed in.

The size of the Premium Room with Ocean View is very large. The staff at the front desk were very friendly.

The view of the Ocean is though a few buildings. The room, pillows and sheets smell musty and mouldy. The bathroom floor was quite dirty. We noticed this when we wiped the drips off the floor after having a shower. The bath mat came up quite dirty from the little bit of floor that we wiped. We were only provided with 2 bath towels. No hand towels or face washing towels. No soap by the sinks. So we would cross the bathroom and get soap from the shower soap dispenser to wash our hands. A bit odd. We did ask for extra towels, but they never arrived.

Perfect location helped overcome many disappointing features. Directly faces Anse Vata Beach and right next door to touristy restaurants aplenty.

Where to start? 1) The ant problem in the room. Pervasive small ants - just a few - in every room, all the time. 2) Requested a quiet room when booking but was given a room a) directly over their cafe/bar which has regular events running into late night and what I can only assume are clean-up staff after closing playing techno music until 3am - EVERY night and b) directly next to the door leading downstairs, which most people use rather than the elevator, so crashing heavy doors all day and night. 3) Housekeeping banging heavy doors and equipment from maybe 7am in the morning - maybe earlier. 4) The bar fridge to small to hold anything. 5) The power point in the bathroom not working. 6) No bin in the bathroom - just in the bedroom. Nasty. 7) The air conditioner missing its louvers so blasting directly directly at the bed - but too hot to not have it on!

I thought I would be staying at the nouvata ,instead I was staying in the lantana,a former hotel which is not even within the nouvata perimeter,it was unsafe,no reception desk ,front entrance activated by computerised card which I found left open many times with strange characters wandering around and drinking inside the venue and on the escape stairs just outside my unit which prompted me to ask for a room change