The location was great and from the outside it looked really nice.
The room smelled bad. There was no view from the window ghat seemed almost to break off. There was were multiple bugs inside the bathroom. And the bed was awful; it caved in the middle and the springs were obnoxiously loud.
We liked everything, and everyone was nice except for one guy on staff at the counter on the morning of tuesday July 11th.
On the morning of Tuesday July 11th we stopped by the counter and asked the guy there, didn't know his name but he was maybe in his late 20's or early 30's. we had asked him about some directions on your area map that you guys hand out, we pointed out what looked like a street and asked him what was the name of the street and instead of politely saying this is not a street, his remark was, no it's not a street, why would it be a street, we thought that was rude, we wanted to say something but didn't, everyone else was very nice, Thank You, Edward Lanzarin
Personal fantástico en el bar
El wifi no estaba disponible, lo cual no debería suceder Las habitaciones no tienen Ethernet, por lo que trabajar no fue posible
What a lovely surprise!
The staff was incredibly lovely! They were super helpful with events going on in the Quarter, and the hotel itself is a perfect location! We had amazingly comfy king bed with a gorgeous shared balcony off the back. I loved that among the bathroom amenities that they included a makeup remover toilet! That was truly a life saver after a long night of great music and libations in the neighborhood. We will definitely stay here again when we're back in NoLa!
The bathroom was a touch out dated for those that mind, but we certainly didn't! :)
Once we complained about the room we were upgraded to a beautiful room. The one we were expecting.
Had to complain to get a room that was even tolerable. Would have liked to get a nice room from the start rather than feeling like we had to complain to have a good experience on vacation.
classic French Quarter vibe!
i've been coming to the Richelieu for years, and it's still my favorite hotel in New Orleans. All that New Orleans is: classic, faded, fun, vibey, and somewhat inexplicable :)
The gentlemen who ran the kitchen and bar were the nicest men I've ever met! They are family now especially mr. Don
The short, Hispanic woman at the desk had an attitude.
We came for our honeymoon and was pleasently surprised that our suite was so big and equiped with a full kitchen. It's where Paul McCartney stayed for an added bonus. The staff were very nice and accommodating. We arrived early due to having to take an early flight and had to check in early yet our room wasn't ready. The manager gave us some drink coupons to use at the bar due to having to wait. That was very nice considering we were checking in prior to the actual check-in time.
I felt for a suite of that magnitude it woyld have been nice if they had an in-room coffee maker.
No coffee maker in the room. Shower wad terrible,
As above comment and door of the room did not close fully with single lock and just a chain, other locks did not work either
Buena estancia durante fin de semana de Año Nuevo
La ubicación, aunque no en el corazón del barrio francés como muchas otras opciones, estaba muy cerca de la música en vivo en la calle Frenchman. El personal era muy amable y servicial.
La propiedad es muy vieja. Mientras que no me importó demasiado, las camas eran muy incómodas y la moqueta parecía como si podría usar una limpieza.
Me encanta la ubicación, la piscina interior y el personal amable.
La decoración era un poco anticuada, televisión estilo antiguo
Si decides alojarte en Le Richelieu in the French Quarter, disfrutarás de una magnífica ubicación en pleno centro de Nueva Orleans, a solo diez minutos a pie de French Market y Jackson Square. Tendrás una sala de ordenadores, servicio de tintorería y servicio de recepción 24 horas a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
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