Hotel Centrale

ABSOLUTELY HORRIBLE! After three complains about the freezing cold room, the receptionist promised a second blanket that he never brought. At midnight I went a fourth time to get a blanket. The nightshift told me, there is only one blanket per room, and that I make trouble in this hotel. After telling him that I am a paying client and that it’s winter in Central Europe he told me: I AM NOT YOUR SERVANT! It is completely inacceptable to talk like this to a guest/woman/foreigner. What kind of image draws that of Italy!!?? Does the staff talk like this also to men!!?? Simply embarrassing for a ridiculous high price and impossible discomfort in the room! Room: > NO HEATING at all in mid of January (outside -2°C, inside 11°C!) > extremely noisy > broken windows, bed parts, doors, light switches, sockets > very weak Internet connection, telephone connection to reception does not work > torn apart bedsheets, some dirty with sweat stains, unwashed cover blankets in scratchy military style > no glass and no kettle > cold stone floor Bathroom: > smell of sewers > water leakage, blocked shower door > exceptionally small shower, impossible to climb in and out > broken and rusty water tabs > smelly and torn apart towels Breakfast: > lowest quality, no choice, fat and unhealthy > no bread Staff: > incredibly rude > not helpful -> Where could I have dinner nearby? – The Turkish Kebab outside.

Overall ok and cheap

Breakfast was quite poor. The bed cover was soaked in dust