Hawthorn Suites by Wyndham Miamisburg/Dayton Mall South

The second room I was in was comfortable. The first was not not. The difference was significant.

They’ve told me that they are in the midst of a renovation; I sincerely hope it’s a major renovation. Almost everything needs to be replaced, renovated, or upgraded. There are gaps between the building, the frame and door, so cold air and/or noise seep in. My first room, the plumbing leaked; in my second room, the dishwasher didn’t work. The landscaping needs to be replaced as there are weeds and/or dead grass throughout the property. The Fire Marshal and Miami TWP police came unannounced for an inspection one morning- they told me they had received several complaints about the safety of the property, though when I asked management, they stated it was just their annual inspection. The staff was good, but need to be more proactive in following-up on issues; I would assume they are doing the best they can with limited resources, so I’m not going to fault them too much. Personally, I think if things do not improve significantly and in a short period of time, the hotel should loose its franchise license to operation under the Wyndham umbrella.

Nothing. Run down, filthy, electrical outlets were loose. Stairs were rotting away, no screens for the sliding door, smelled like cigarette smoke really really bad. The list goes on.

Same as above since there wasn’t a good experience. We walked in the room and looked around, opened a sliding door for air to clear the smoke smell and told the front desk we could stay. They gave us a cancellation code but then did not reimburse u

The bed was very comfortable, and in a great location.

It was old, it was not exceptionally clean. Stained walls and floors. Appears hotel has "permanent residents"

NOTHING

Nice staff

Old, run down. Dirty towel hanging in the bathroom.

location was great

i had to clean the room i had to go and buy a bucket and mop and sweep the room as it was awful dirty the curtain was torn and dirty they close the pool after the first day bad choice