great customer service
The people were friendly. Although it was very noisy, it was not the Hotels fault. I arrived early but was greeted with a smile and was allowed to check in a few hours early!!
The noise at night, drawers and doors slamming, you could hear people walk down the hallway.
Rooms clean. Nice biig comfy bed. Definately a good stay for the price no doubt.
Only complaint was asked for and was granted late checkout by front desk only to be greeted by head of cleaning crew next morning rushing us out rudely. And stating i dont know why tthey gave yall extended time. Well guess what they did. Sounds like a yall problem
Comodidad calidad precio, etc.
Good location friendly staff
Who was murky and green. Unsupervised children running down the halls screaming and make noise. Air-conditioner unit in room barely kept room cool. Continental breakfast wasn't supplied properly ran out of drinks food wasn't kept warm.
not hard to find. relatively inexpensive.
Some of the staff are not customer service oriented. I witnessed three housekeeping staff yelling at each other while one of them was cleaning my room. I needed to get something out of my room at the time and the situation was uncomfortable. The next truly poor customer service experience occurred when requesting a late checkout. The front desk associate i spoke with told me that it wasn't possible. when i inquired as to why i couldn't do a late checkout the person I spoke with rudely told me that I'd have to talk to a manager.
Quality Inn & Suites de Lake Charles está a menos de 15 minutos en coche de Prien Lake Mall (centro comercial) y Museo Imperial Calcasieu. Tendrás centro de negocios, periódicos gratuitos en el vestíbulo y servicio de tintorería a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 512 opiniones
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