While rooms were priced reasonably, everything else in the hotel -- food, laundry, etc. -- was VERY expensive
Staff and location
The room is dated, TV program almost non-existent for what supposed to be 5-star hotel.
The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!
Like others have reviewed, the rooms are showing their age. The hotel may soon be ready for a refurbishment putting it back to being a solid choice for a five star property. The pool also needs some updating. It's a nice design but needs updating.
location is amazing , and the hotel environment is very good
the room is a little old , beds are small for double rooms
Big rooms, nice pool area, great location.
We booked a deluxe King suite and got downgraded to a suite with two single beds pushed together as they said they had run out. The hotel itself is a little dated...
Old but perfect for not expensive stay at the city center
Location was great, within walking distance of the train and major attractions.
Mold in the bathrooms. It was disgusting but the staff said it's normal.
The cleanliness Of the room
Food and drinks are too expensive.
Good location, morning staff really friendly
Night staff is rude.
Si decides alojarte en Hotel Istana Kuala Lumpur City Center, disfrutarás de una fantástica ubicación en el centro de Kuala Lumpur, a solo 3 min en coche de Pabellón Kuala Lumpur y a 8 de Petaling Street. Tendrás centro de negocios, servicio de limusina o coche con chófer y check-in exprés a tu disposición. Este hotel pone a tu disposición 15 salas de reuniones donde celebrar todo tipo de eventos. Hay un aparcamiento sin asistencia gratuito disponible.
Basado en 6.150 opiniones
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