DoubleTree by Hilton Antalya-Kemer

The sea, the staff, food&drinks

On the second day, they didn't clean our room, they just partially made our bed and that's all. I never see that kind of cleaning service before. They are asking extra fee (60€) for the certain sunbeds, it's totally ridiculous. They guys from the sports company(no connection with the hotel) disturbs you(even waking you up during sunbathing) many times during the day by pushing you join one of the activities to make money. The area of the hotel quite limited and limited activities to do. After two three days it's getting boring.

Check in is at 2pm therefore took advantage of the lunch service while we waited as we arrived early. The hotel does have a wow factor, staff are attentive and polite, and everything about the hotel grounds has great attention to detail. The king sea view room we paid for was quite small but new and very clean. Our view however was of the pool with a palm tree right outside our window. It definitely wasn’t a “beach view”. The food trucks were the highlight of our stay. There is great variety, the food is delicious and drinks are plentiful. The pool is nice and relaxing.

Firstly for an all inclusive hotel I was greatly disappointed by the fact that we were asked to pay 50 euro for a sun lounge/bungalow on the decking. We were not informed of this however you aren’t paying for anything specific other than a staff member bringing you what is already included in your stay. The two Turkish couples beside us were not charged as they didn’t have any service nor were they given a bucket of drinks. These drinks are actually inclusive of your stay anyway. It is evident that staff take advantage of foreigners and don’t actually charge Turkish citizens who were using the beds next to us. 2 other English speaking couples advised us that this had happened to them the day prior and said how unfair this was. It is appalling that people who already pay a high price for a stay have to pay additional to sit on a sunlounge just because it faces the sea. My other issue is entertainment is dull and targeted at the Russian crowd. One night I wasn’t sure what was louder? The sound of the aircon in my room or the high pitch of an opera singer who was screaming her lungs out on stage at 11pm. During our stay we were locked out of our room twice and had to get reception to fix our cards to enter the room.