Todo el complejo está genial. Gran vista, excelente comida, un buen servicio al cliente.
Las habitaciones de la primera planta están etiquetadas como las habitaciones de la segunda planta
Great Location and Beautiful Outdoor Areas
Overall, I thought the hotel was nice. The location was right in the middle of the area we wanted to be and on the water, and the drinks and food the couple times we ate at the hotel seemed to be right where we expected.
Obviously, price could always be better on drinks, but when you are on vacation... it is what you assume.
Decent hotel at a great location
Black rock beach is pretty nice, with good snorkeling. Rooms are good-sized.
Rooms not as clean as we would like. Bed only so-so. Pool was overcrowded. Restaurants overpriced. "Resort fee" and daily charges even for self-parking.
Staff was exceptionally helpful, even trying to assist with a rental car issue. We had a "garden view" which still had some partial views from the balcony, but only had one chair and not a lot of room for more. Location was great as there were several off premises dining options.
The hotel no longer has a beach, so getting a chair on the beach was not an option. Snorkeling at black rock was fair, as the fish life was not abundant and it was crowded. Drinks were inconsistent, with great descriptions but no balance.
Great amenities. Black rock cliff jumping and snorkeling right off the hotel beach. Easy access to Lahaina.
Big family hotel
Underwhelming and poor staff
Brilliant location, nice views, good cultural activities.
Disinterested staff, confusing parking, excessive resort fee, underwhelming club lounge, poor elite recognition.
Proximity to beach
1st floor family suite - room was not aired well. Had the smell of a closed up space that hadn't gotten opened for a while. Beds not comfortable. Other amenities were good - e.g. bathroom supplied
$35 daily resort fee. Room was very dated needed refurbishment. Old carpet slow drains.
Staff were not really friendly. Had to really struggle to find the laundry area in Sheraton. I asked one of the staff he just shrugged and walked away.. I would say half the people were happy & welcoming with "Aloha" other half didnt bother and they just wanted to work to get paid.
Room was functional and large enough great ocean front view. No HDMI Input on the flat screen TV so could play my iPad movies.
Bathroom was a bit small not particularly functional and a bit dated. Long walk to the large self park garage at closer smaller lot always seemed to be full
Situado en la playa de Kaanapali, nuestro centro vacacional está ubicado en la base del famoso Black Rock, a pocos minutos de restaurantes al aire libre, actividades acuáticas y el famoso centro comercial frente a la playa de Whaler's Village, además de las galerías de arte de la calle Front en la antigua ciudad de Lahaina. Tanto los aficionados a la aventura como los románticos y los asistentes de reuniones disfrutarán nadando en nuestra piscina Lagoon, haciendo ejercicio en el gimnasio Sheraton y saboreando la pesca del día en nuestros cuatro bares y restaurantes. Luego, prepárese para una escapada sublime en The Spa at Black Rock. Nuestras 508 habitaciones cuentan con lanais al aire libre y vistas relajadas, y algunas ofrecen vistas panorámicas al mar. Manténgase conectado con el televisor de pantalla LCD y el acceso a Internet de alta velocidad. La cama Sheraton Signature Sleep Experience y los modernos baños le garantizan una sensación de renovación.
Basado en 1.716 opiniones
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