Hoteles en North Hills, Raleigh

Desventajas: Tenía una reserva confirmada y me registré en línea y me asignaron una habitación específica. A la llegada a las 12:40 de la mañana nos dijeron que no había habitaciones disponibles, incluyendo la que me registré en línea.

Ventajas: Hotel muy agradable, con un personal amable.

Ventajas: Todos los muebles y acabados eran de primera calidad - la cama era cómoda. Es agradable ver mejores materiales usados en estos hoteles más nuevos - por mucho tiempo nadie se preocupó. El hotel era genial. La piscina estaba muy bien, el gimnasio estaba muy bien. Disfrutamos de toda la experiencia.

Ventajas: Hampton Inn son nuestros sitios en los que parar durante las vacaciones .puedes esperar el mismo servicio, la limpieza, y un gran servicio. Raleigh-Crabtree tiene muchos lugares de comida y entretenimiento.

Desventajas: La habitación, el personal

Ventajas: El desayuno era bienvenida - gofres, etc.

Ventajas: El personal era muy atento y servicial. Era genial para el desayuno incluido y había suficientes buenas opciones para satisfacer a ambos.

Desventajas: El hotel parecía un poco viejo, aunque limpio. Necesita una buena reforma, no sólo un poco arreglando aquí y allí, especialmente porque está justo detrás de un Courtyard by Marriott muy bien actualizado.

Ventajas: Location, close to restaurants, like able staff. Enjoyed the security guard they had

Desventajas: Thought we had reserved a two bed room, found out it only had one. Staff was able to give us a portable bed.

Ventajas: The hotel itself is clean and comfortable, and the day staff is fine. All of our problems were with the inadequately trained night staff.

Desventajas: Due to numerous flight delays, we arrived late, around 3 a.m. The only staff there was the night auditor and the security guard. The computers were running nightly reports, so while the night auditor could see our reservation, he apparently lacked either the training or the authority to get us into our already-paid-for room until the reports finished. After waiting in the lobby for a half hour, with a fussy baby, he informed us that the report he had insisted on continuing had just marked us as no-shows, charged us, and canceled our reservation. He then offered to check us in at the walk-in rate, about 50% higher than we had reserved online, in addition to our reservation that had already been charged. After a half hour of arguing, and booking.com customer service attempting to convince him to honor our reservation, he offered us a slightly reduced rate, but still charging us twice. I informed him that I was going to get my attorney (family members staying in the same hotel) to explain his obligations to him. As I was explaining the situation to my family, at 4 a.m., he called my cell phone to inform me that it had been taken care of, and apologized profusely. I don't know what changed, but it was clear that he was not adequately trained in the hospitality industry, and lacked the authority to override his computer system that every desk clerk who has ever checked me in late has either had or not needed. He eventually made it right, but only after making a very long and stressful day even longer and more stressful. On a positive note, everything else was fine. If they'd just keep an actual hospitality worker on staff at night, this would probably be a 5 star review. I hope they don't discipline him for this, because it wasn't his fault. He was just in way over his head.

Ventajas: The favorite part of my stay was the hotel staff. The staff was so friendly and nice. They were able to assist me with all my needs and did just that. When I return to Raleigh I will stay again.

Desventajas: I really didn't like having to go downstairs to get a snack from the machine. Although it was vending on my floor (5th) there was no snack machine, only drinks and ice.

Ventajas: Rachael was very very nice and accomedating. Additional, her staff was very helpful.

Ventajas: I really liked staying at the Hampton Inn Raleigh-North. It was excellent service and warm and cordial staff.

Desventajas: There is no in house restuarant or cafe where at odd hours, we need some snacks or food as international travellers.

Desventajas: Nuestro único problema fue la mala ubicación y la falta de acceso al ascensor.

Ventajas: This Courtyard by Marriott location has been exceptionally fantastic, got me a comfortable suite that was well-maintained. The staff was very courteous and all strive to go above and beyond every time. Also, the Bistro actually has good food in this location -- better than most of their further-north counterparts.

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Ventajas: It was so clean and the people up front was so nice.

Desventajas: No it was a great place to stay.

Ventajas: It was clean and quiet. Staff was friendly and helpful.

Desventajas: No

Desventajas: Animals should be on the third floor,... Dogs barking disturbed me.

Ventajas: The setup of the room was excellent. It had all the needed amenities for both comfort and utility. The staff was very friendly and accommodating.

Desventajas: It was confusing finding the main entrance to the facility.

Desventajas: El personal era extrañamente grosero. Cuando pedimos una cuna para nuestro bebé, un empleado se quejó de tener que fijarla y de lo difícil que es.

Ventajas: Todo. La habitación y el desayuno

Desventajas: No tengo quejas

Ventajas: Amable, Limpio, muy acogedor

Desventajas: N/a

Ventajas: Decoración maravillosa, distribución de la habitación, desayuno, vestíbulo y personal. Elegante, limpio y cómodo.

Desventajas: Tanto Kayak como Booking.com enviaron una solicitud de revisión. :( Cuando llegamos, el hotel no tenía la documentación de Booking.com. Afortunadamente, tenía la confirmación en mi teléfono; de lo contrario, podría haber sido una situación desagradable. Aún así, tardó bastante tiempo en registrarnos.

Ventajas: We stayed on the sixth floor, which we all liked. The design of the lobby was also wonderful. Service was amazing and the staff was awesome, great people!

Desventajas: No indoor pool, small workout room, odd room layout, no glass shower, no room service, no microwave in room, some lights did not work in the room, etc.

Ventajas: Gran ubicación para nuestro propósito Fácil check-in y check-out Hay un Starbucks en el vestíbulo Excelente ducha

Desventajas: Colchón un poco blando Pediré una cama más grande la próxima vez

Ventajas: La habitación estaba limpia, el personal era rápido. La ubicación es estupenda.

Desventajas: Camas y almohadas no eran de la calidad que esperaba. Sólo había un par de almohadas planas en la cama.

Ventajas: Cena en la habitación y piscina climatizada con spa.

Desventajas: Precio de las comidas.