Kunming hoteles

Desventajas: We arrived at this hotel late evening on 2 June on transit to Lijiang. Instead of single-use slippers, there were only two pairs of leather lookalike slippers in sealed thick plastic bags with notice on the package that said “NOT FOR A GIFT”...”RMB110”.... “IF OPEN THE PACKING SHALL BE REGARDED AS USED”. After looking around to confirm the lack of alternatives, we managed to cut open the bags and used the slippers. Next morning at 5.30am, we checked out and were asked to pay RMB220 for the two pairs of slippers we had used and left behind. The hotel staff even brought down the slippers for us to bring along. We had a flight to catch, registered our objection and left knowing that we would be back again in five days time and hope to resolve this then. The front desk staff handling this also admitted they had received similar complaints from other guests who had made the same mistake and on the ridiculously steep charges for a pair of leather lookalike bedroom slippers. We returned to the hotel on 7 June, again on transit to return to HK the next day. We raised the “slipper incident” and spoke to their manager-on-duty. She came back and reiterated that the room we stayed at had an amenities basket with single-use slippers included. We told her we had checked the room on 2 June and found none, and that it was actually an inconvenience for us to struggle to open the plastic packaging. Her only response was house keeping had pictures to prove we left the slippers in the room on 2 June; hotel policy requires single-use slippers be available in all rooms. She did not even once apologised for the situation, and through her reply, put the blame on us and insinuated we lied. We were very disappointed with the hotel for 1) charging RMB110 for a pair of bedroom slippers when providing such amenities is a common practice for more hotels are ; 2) not providing single-use slippers in the room we stayed in and; 3) didn’t even offer a simple apology.

Ventajas: Super hotel that exceeded all our expectations. Great big spacious rooms equipped with smart showers, good heating, comfortable bed. Awesome staff that were super friendly, professional and helpful. Great breakfast. Couldn't ask for more! Would move in to stay permanently if I could.

Desventajas: Nothing

Ventajas: all thing is ok

Desventajas: nothing

Ventajas: The hotel is noce for who come from another city by train station ,,,only 500 meter - but to the nanping street it’s about 1 hour walk

Desventajas: Nothing

Ventajas: Very clean with no cigarette odour, nice breakfast, nice food at Chinese restaurant, room bigger than other hotels, friendly staff.

Ventajas: Very quiet. Good location.

Ventajas: La habitación muy cómoda y las vistas geniales. Desayuno muy variado, con comida asiatica y oocidental. Todos los días te dejan dos botellitas de agua gratis en la habitación, café y té. Llegamos a las 6 de la mañana al hotel y nos dejaron entrar a la habitación inmediatamente, sin tener que esperar hasta la hora del check in, lo cual agradecimos porque estábamos agotados del viaje.

Desventajas: Nada

Ventajas: The hotel is near to Kunming Railway Station, about 10 min walk. As the reception was busy, they led us to the executive lounge at 32F to process check-in. Just like some of the reviews, the hotel couldn't find my reservation with Booking.com. Nevertheless they gave me the same room for the same rate with 1,000 RMB as deposit which can be deducted as room charge when checking out. The room is clean and spacious, connecting to the WiFi is easy. The toilet has full amenities and comes with separate bathtub and shower. Water pressure is good. The buffet breakfast has great varieties, serving both eastern and western meals.

Desventajas: Although the hotel is along the main road, Beijing Road, the entrance is a bit hard to find. Have to around the hotel from the main road to find the hotel entrance. The cold water faucet at the wash basin make a squealing sound when turn on.

Ventajas: Friendly staff.

Desventajas: Old furniture. Poor wifi. Shower was not working properly.

Ventajas: Las vistas espectaculares sobre la ciudad. El personal era muy amable. Es un hotel muy cómodo.

Desventajas: todo bien

Ventajas: Tremendous range of dishes both Asian and western

Desventajas: Very poor selection of cereals and no yoghurt

Ventajas: The stuff additionally offered us free breakfast as we were first time there

Desventajas: no, everything was perfect

Ventajas: I am coming to Kunming for vacation. This is absolutely an ideal hotel. If I come for business I may feel a little bit of inconvenience to go in and out. The rest are all great! I will come back to this hotel for sure.

Ventajas: this was simply amazing. Did not expect this quality of Kunming. Better than major city! Beautiful resort. A MUST stay in Kunming.

Desventajas: Only One of the lady staff in the Market Restaurant( at breakfast time) was very Rude. When asked for tea she throw the cleaning cloth on the tea bags which were lying on her counter and made faces.

Ventajas: Beautiful resort style hotel with large, well-decorated rooms, in a gorgeous garden. Really nice get-away, not centrally located for Kunming but great for a few nights away. All staff were excellent, but David deserves a special mention, organising a great surprise for my mums birthday and helping us with onward transportation

Desventajas: Great experience in general but it was a pity that the hotel doesn't provide normal transfers (only limousine etc services) from the airport. Taxi's can be a hassle and not everyone has access to ride hailing apps in China

Ventajas: Breakfast is great with a touch of local street food! Try to go before 9 to enjoy the serene garden view with your breakfast. Location is a bit remote from downtown, definitely need taxi. (Look at the bright side, it also means you are free from the hustling noise!)

Desventajas: I wish the hotel provides shuttle service to 滇池 or downtown, than it definitely wins 10 out of 10.

Ventajas: Great hospitality! Nice ambience & atmosphere. Helpful and polite staff. Rooms were big and very clean. Food was great.

Ventajas: Spacious and comfortable room.

Desventajas: Unexpectedly far from city center and Kunming airport. Unable to walk anywhere interesting. Quality of seafood buffet was surprisingly below expectation.

Ventajas: room is comfortable

Desventajas: Language barrier, only the Duty Manager Lee was able to converse in English and the restaurant Manager Julie. Hence, when help is needed I have to contact Lee.(i.e. liaise with concierge) The staff tried, however, we felt that Intercontinental should train the staff in terms of basic language skills. It can get frustrating.

Ventajas: Very nice hotel and very comfortable

Desventajas: It’s too large and with apparently few clients it seems pretty empty.

Ventajas: Muy limpio y agradable.

Desventajas: Cuenta con zonas para fumadores en el interior (2ª planta). El vestíbulo y la habitación en la que me alojé eran de no fumadores.

Ventajas: Very close to old town and walking distance from restaurants and cafes

Desventajas: Executive Lounge was pleasant but little used, so food was better in main restaurant Staff very friendly but did not speak much English

Ventajas: The Z butlers on arrival were fantastically good. Throughout the stay they were very helpful, appropriate, polite. Mr Frank He was delightful and an excellent embassador for the Hotel. Based on his service, we would go back to the hotel. He is a very good manager and very good at dealing with guests.

Desventajas: Reception desk was not responsive. Skills are lacking there. Perhaps it would be good for them to be trained and appraised by Mr Frank He so the reception desk service improves.

Ventajas: Excellent location, near Green Lake (cuihe) Park, where people so tai chi in the morning and dance at night. Staff very helpful in every respect Hotel has very nice pool.

Desventajas: In-room tea not free. Lobby coffee/tea overpriced. More of a large business hotel

Ventajas: Wonderful location near the lake perfect for a morning stroll. Nice rooms.

Ventajas: Everything was great .

Desventajas: Language was a little problematic - but Linda went out of her way to help out. A few more English speaking staff, particulalry at the front desk, would be fantastic.

Ventajas: Excetional luxury with great attention to details. In addition to the usual amenities, they also provide fresh fruit, snacks, good quality coffee in the room at no charge. The breakfast buffet can rival the buffet at any major Vegas hotels. Location is very convenient, yet quiet. There is a well equipped gym and an olympic size swimming pool in the hotel . Free shuttle to the airport was a god send for us. We will go back to Kuming just to stay at this hotel again.

Ventajas: All the service except WIFI

Desventajas: WIFI is slow

Ventajas: The location of this hotel is excellent - the Green Lake Park across the road is lovely and a great way to experience public life in China. The staff were excellent and efficient. There were nice touches including the turn-down service. I was happy with this choice of hotel.

Desventajas: The hotel is a bit old school - with large wooden furniture; and a room service menu that would have been comfortable in the '90s (club sandwiches and the like). Breakfast was crowded - but that attests to the popularity of the hotel.

Ventajas: We had a very good stay at the hotel! From checking in, we found the hotel being well managed. Things were explained clearly. Our questions and requests were always responded timely. The hotel is very clean. Needless to say, the lobby is well kept. The public bathrooms are all clean. Our room was clean and comfortable. Here, our thanks to our room attendant, Leon, and the rest of the Housekeeping Team. We can see that much effort is put to maintain such a high quality room. Moreover, we enjoyed the fresh fruit and good-night drink every day and night. It is unusual for a hotel to have such thoughtfulness. We found the Executive Club a very good place to enjoy and relax ourselves. All the butlers we met were kind and attentive. They were Yolanda, Alex, Cathy and Tammy. Our thanks to you all. Your hotel is highly commendable. When we visit Kunming again, we shall surely arrange our stay at your hotel.

Ventajas: Location

Desventajas: Room was hot , air con didn’t work even after they tried to fix, for five star you would expect better

Ventajas: The room is spacious and clean. If the bed was comfortable and the pillows were superb. I was delighted with the white fungus desserts the hotel send to the room and the rose biscuit every night when they came in for the night turnaround. It was a great "treat" especially after a whole day out at the dry weather. Great location and near to a lot of eatery stores.

Desventajas: It is a bit pricy

Ventajas: The hotel is ok, big rooms and clean

Desventajas: A lot of problems with the payment...On the app we booked the room for a price but at the hotel they tried to overcharge us for more than 1000 yuan.... Only we the help of a Chinese friend (the staff barely speak English) we solved the problem and paid the right price... Annoying...

Ventajas: The location was ideal and it was one of best kept hotel I've managed to stay in, (most of my hotels are 5 star). Meticulous attention to detail.

Desventajas: All was excellent. Keep up the great work.

Ventajas: Very good location

Desventajas: We did found some English speakers among its stuff but it was way less than other 5* hotels we've been at in China.

Desventajas: Hotel is not really apt for international travellers as the staff's English speaking capacity was limited. Also, they had problems finding our reservation

Ventajas: Familiar.

Desventajas: They check room before guests check out

Ventajas: Good clean & comfortable bed. There was no toilet roll available when we arrived. This was soon rectified. Plenty of choice at breakfast. Public transport was easily available. Staffs were friendly & highly professional.

Desventajas: The internet is so bad in hotel.

Ventajas: hotel service so friendly

Desventajas: difficult in transation before check in

Ventajas: 15mins drive to the Kunming Flower Market, we were there on business trip. So it was convenient for us.

Desventajas: WIFI is not that good.

Ventajas: Room was spacious

Desventajas: Room temperature could not be controlled individually

Ventajas: I got upgraded to a suite, very nice!

Ventajas: excellent

Desventajas: nothing

Desventajas: The room was too hot and didn’t have proper air conditioning

Ventajas: The room was quite clean and the location is good. The facilities were well maintained, love the bath tub in the bath room. The room service was also ok and there is a good variety of choices.

Desventajas: The quality of the food could be improved and hope there will be a doorman offers some help :)

Ventajas: Awesome staff, awesome room, awesome facilities. It has a mall in the plaza, its on a bus line.

Desventajas: Nothing.

Ventajas: Fantastic night-time view (we did admittedly have a corner room), very spacious with extra large bathroom, bed, desk etc... Extremely clean. Wonderful, friendly staff. All the extras you'd expect from a high-end hotel including coffee, ironing board, hairdryer etc...etc... We were especially happy with the breakfast: extensive buffet, really fresh with both Chinese and Western food available. It was difficult to exercise restraint. Good pool (swimcap provided) and gym facilities.

Desventajas: Apart from the fact that the taps don't supply drinking water - this is normal for China and lots of water was available - I can't think of a negative.

Ventajas: Clean n friendly

Desventajas: Bed room not cold enough .

Ventajas: Fantastic breakfast. Great location. Incredibly comfortable. Wonderful staff.

Desventajas: Nothing could have been improved.

Ventajas: La comida es muy rica y personal extraordinario son muy amables.

Desventajas: Nada

Ventajas: the room was very comfortable with a nice hill view. the choice of tea which were offered is just great. European friendly restaurant

Desventajas: very very poor reception

Ventajas: Breakfast was good but more Western food would be nice.

Desventajas: The toilet in the room did smell bad.

Ventajas: There is nothing I can say negative about this place. I was very impressed with the hotel staff, facility, hot springs, cleanliness of the rooms, locker rooms, gym. It's like a spa resort that made you feel relaxed and welcome!

Desventajas: That I didn't have more time left in my vacation to spend at the hotel.

Ventajas: The room and furniture were good.

Desventajas: We were staying on the executive floor. We had to go through a very dimly lit unused executive lounge to get to our room and there was no lighting turned on in the corridor to our room. There were lights but when I asked for the lights to be switched on, nothing was done so I still had to fumble my way to open my room door. The outdoor seating areas at cafe and lobby level were spartan and uncomfortable. Really a missed opportunity for such a nice setting potentially. There were 3 conference groups staying in the hotel at the time, so check-in was very very noisy and chaotic.

Ventajas: Their room was super clean and very comfortable!

Desventajas: Location could be the only negative point if I were to choose because subway/bus stations were not very close (but they seemed to be creating a new subway line right now). Taxis in China are very cheap using DiDi though!

Ventajas: The room and the grounds of the resort were beautiful!!! Would highly recommend!!!!

Ventajas: Everything!!! Service from staff is beyond exceptional. Attend to every concern and need. Room was gorgeous. Buffet spread was amazing!! Scenic view of mountains!

Ventajas: Location, walking distance to shopping center and there are lots of food store around there. Near MRT station. 40 mins to airport by taxi around RMB90. Room , good enough for 2Adults and 2 small kids. 2 beds (1350w) . Both room and bathroom are very clean. Food, breakfast is a combine eastern and western. Very nice local food provided during breakfast.

Desventajas: Nothing

Ventajas: La relación precio-calidad es muy buena. Está a 3 cuadras del subte lo que facilita mucho la movilidad. El personal muy amable. Fui 2 veces. La primera se manejaron con traductor y la segunda hablando inglés. Muy amables. Sin dudas volvería.

Ventajas: Es uno de los mejores hoteles en los que he estado en cuanto a la relación calidad/precio ya que cumple las exigencias de un Ibis y por un precio por debajo de los 30 euros la habitación por noche. Desayuno buffet bueno por sólo 4 euros. Ubicación excelente, muy cerca del centro, del metro y de la estación de tren

Desventajas: Una pena que sólo una de las recepcionistas, una mujer, hablaba en inglés, aunque los demás se esforzaron en traducir mediante el traductor de internet

Ventajas: NA

Desventajas: Staff's level of English could be better

Ventajas: + facilities + large washroom + comfy beds

Desventajas: - no parking space - long waiting time for elevator

Ventajas: The room was excellent for the low cost, especially as a 1 night stopover before flying out. A friend and I shared the room and the two single beds were more like small doubles and were very comfortable. The bathroom was good (although there was a clear glass door with the toilet directly in front of it) as the mirror had lighting within it, enabling the application of make up in good light. The shower was good and the water was hot. Washing machine and dryer are available which would be helpful mid-trip.

Desventajas: The reception staff were very matter of fact and unsmiling. There was a large sign stating that coffee was free for guests however when requested the receptionist said that was not the case, only water juice and tea, however refused to remove the sign from the desk. Breakfast was not included. There were no good restaurants anywhere near the hotel.

Ventajas: Good location, just two bus stop stations from Kunming railway station.

Ventajas: Good location

Ventajas: the hotel location is very convenience; in front of the hotel have a bus stop.. u can go wherever u like..

Ventajas: IT was what expected. Comfy bed, nice view and good location close to the train station.

Desventajas: We wanted to ask for a taxi but the staff said she didnt had any internet. We urged to call because we were going to miss a train, it was raining hard and no taxis could be found outside. She slowly called someone but looked uninterested. We were lucky to finally find a taxi on the street.

Ventajas: Centrally located at main city within walking distant to shopping areas and metro station.

Desventajas: None

Ventajas: Near the metro station, rooms are clean and staff was helpful (although their English could be better, you know), there was a problem with the booking but they solved it without any problem. Three stops away from Kunming railway station.

Desventajas: Even being in a 9th floor Beijing road has a lot of cars the windows are not isolated enough.

Ventajas: Location, friendly staff, easy access to subways and airport. Welcome snacks.

Ventajas: The room was quite cozy and the staffs were also helpful; The location is good just next to some shopping malls and a bar street; The breakfast at the business lounge was really good

Desventajas: The variety of the room service could be improved a bit especially the 7/24 one; The window of the room were a bit dirty and also the sofa

Ventajas: Location is not the best

Desventajas: Nice and clean

Ventajas: The service at the hotel was amazing. Everyone was kind and helpful. I highly recommend this hotel to anyone looking for a comfortable place to stay.

Ventajas: Celina was a great reception staff passionate in her work, very caring for guests. Helen was very informative, and acted like a great concierge even though it wasn't her job. Betty was very caring on the 27th floor, and she made the breakfast session feel so wonderful. This hotel has superb staff who genuinely care.

Desventajas: There's nothing I don't like

Desventajas: Far away from the south railwaystation.

Ventajas: Location

Desventajas: It was 24'C no air condition.. inside room quite hot.

Ventajas: Excellent, nice view breakfast location in top floor of high rise building in middle of downtown. Comfortable room. Walkable sightseeing and shop till you drop and unlimited dining and (outside) drinking opportunities around. Metro station for Western Hills visit and airport very close.

Desventajas: WIFI terrible, open unsafe connection, low bandwidth. No international TV channels. Basic Asian and continental breakfast buffet. No fresh yoghurts, only a sweet dairy product, no muesli, only unhealthy processed, baked commercial grains containing sugar, very strong overcooked breakfast coffee, limited bread selection with all them containing sugar....!, limited choice fresh fruit. In general enough choice but far away from the top class 4/5* breakfast buffets we experienced elsewhere in China. Anyway, enjoy the view and plenty of top restaurants around.

Ventajas: Best location possible and a truly great breakfast!

Ventajas: Good staff, Good location, clean hotel with good breakfast. Thanks, for the surprise birthday cake.

Ventajas: Breakfast and dinner were good, there is shopping centre around. 45 min from airport .

Desventajas: The staff dont speak English and was very hard to communicate

Ventajas: Central location, good breakfast

Desventajas: Local hotel with condoms for sell in the rooms. Extremely overpaid.

Ventajas: Room service was very thorough and cleaned the room multiple times a day Location is excellent Breakfast buffet was good Staff were very attentive to any needs

Desventajas: Air conditioner didn’t seem to be as cold as it should be and we had to ask for a fan in order to keep the room cool

Ventajas: Location, location location not to mention perfect breakfast and very useful consinere who speak very good English

Desventajas: We stay in this hotel in November and the air conditioning wasl setup for 25 degrees unable to adjust, it was quite hot, fortunately we could open the window, which helped quite a bit

Ventajas: Very modern hotel, but not a lot of character. Location is good for shops and old market area and pedestrianised streets.

Ventajas: The location was excellent. Transport to airport was very good

Ventajas: Lovely rooms, amazing buffet breakfast, reasonable priced room service meals, accomodating staff. Close to the metro.

Desventajas: Like many (all?) Chinese hotels, people smoke in the rooms, so there was a stale smoke smell in the rooms

Ventajas: Staffs are so kind & helpful. Room was very clean & comfortable. Also has good bed for good sleep. Foods in restaurant also quite delicious. My daughter really liked it. ^^

Desventajas: Location is a bit far from downtown of city. However, very near from South railway station & we can go Stone Forest through it.

Ventajas: Really helpful and kind staff for English speakers! Amazing food and the rooms are great!

Ventajas: Despite the disappointment with the room service, we found that the check in staff at the front desk and concierge very friendly and helpful. The amenities inside the room are of high standard.

Desventajas: We arrived about 9:30pm that evening, craving for some good food to satisfy our hunger after a long day travel. We discovered that the cafe was closed. When we called up for room service, we were told that the chef had gone home and there was no choice of any F & B (not even a cup of hot tea with milk). The only food they could serve is a bowl of noodles. The room service was expected to be 24 hours. This is so disappointing for a hotel bearing the brand of 'Howard Johnson', and charging at a premium rate!!!

Ventajas: Fantastic surprise. Great quality hotel. Lovely rooms. Excellent service. Really close to the metro. Amazing buffet meals

Ventajas: Concierge was helpful and friendly

Desventajas: Breakfast should have been fully ready when opened. We had early train to catch but only limited food was available for breakfast at the cafe even though we showed up ten minutes after the cafe was open

Ventajas: Very helpful and friendly staff, even if they speak poor english

Desventajas: The buffet dinner was a bit high price. Breakfast good though.

Ventajas: Great hotel with generous breakfast and delicious dinner buffet (that you have to pay extra for). Location is convenient if you travel on the high speed train or take a bus from the south station (not in the main city). Rooms are big and clean.

Ventajas: Location was a little out of the city centre but it was closer to Kunming South Train Station. Room and bathroom were both a nice size. Very clean with nice bathtub. Staff were very nice, polite and tried to help. Subway station close by.

Desventajas: Staff could speak better English for an international, business class hotel. Communication was difficult. Location was not very central to city centre.

Ventajas: Good personnel, high quality beds, clean rooms

Desventajas: -

Ventajas: This is a great small hotel. We booked 2 rooms for 2 adults and 2 children (10,11). the rooms are clean and small. The value is excellent so I am not expecting much, however the hotel exceeded what I expected. The breakfast is excellent for the price. We were tired and so stayed for dinner as well, which was also great. We were at the end of our trip in China and just looking for somewhere to stay for 1 night. The staff are so friendly and welcoming and let us check in early. I wish we had stayed here on arrival in Yunnan instead of paying so much more in a big hotel.

Ventajas: The room was comfortable and clean. Location is good, maybe 20 minutes walk to shopping area.

Desventajas: Check in took forever, the staff didn't speak any English so we just were kept waiting without anyone informing us of anything.

Ventajas: Good location, good price

Desventajas: A bit noisy when my room is facing to the main road. Sound proof is not enough

Ventajas: The bed and pillows were heavenly! The hotel changes our towels everyday eventhough i put up a "do not disturb" sign which is a bit weird but i just guess they couldnt read english. BUT i am highly satisfied with the fresh clean towels provided which includes face towels as well. Clean paper cups were provided for drinks and for bathroom use as well. The staff was extra friendly and helpful most of the time despite our language barrier. Overall, would book again!

Desventajas: The room was not sound proof, at all! Other Chinese tenants at the hotel like to keep their room open and they talk very loudly (almost sound like they were fighting) which was super annoying.

Desventajas: Absolutely nothing extra. Paper cups, staff not at all helpful

Desventajas: Only barely adequate.

Ventajas: Service with a smile

Desventajas: Nothing

Ventajas: big room, good lighting, clean and firm bed

Desventajas: noise out side (road construction from morning until late at night not ventilate (AC not cool, window can open just for breathing, small bed room not ventilate)

Ventajas: location and breakfast excellent

Desventajas: it is a pity that nobody speaks English

Desventajas: Very nice staff, most of them don't speak English but they are always willing to help somehow. Good quality price ratio.

Ventajas: Good location; friendly staff; nice breakfast; spacious and clean rooms... pretty much everything.

Desventajas: Nothing really.

Ventajas: We felt very comfortable in family room. Big, comfortable beds, clean room and bathroom,lots of towels. They even put us free fruit and milk in our room. The kids got for free a set of toothbrush and toothpaste. Very nice! Breakfast also good, rich choice of Chinese and western for every taste.

Ventajas: Very spacious room. Excellent pillows. Excellent breakfast. Good location

Desventajas: Stuff hardly speaking English

Ventajas: The staff are very helpful and friendly. They checked us in very early. After a long night on flight, it was really nice to be able to rest in bed, especially for our daughter. This made our first day so much more comfortable. Truly appreciate it. The location is very close to metro station and of walking distance to central area. The room is spacious and clean. Has everything you would need. Wifi is good too. Breakfast has good variety of food. Overall very happy with our stay. Thank you!

Desventajas: Nothing really

Ventajas: Location, Service, Room, Staff etc

Desventajas: Nothing

Ventajas: Comfortable

Desventajas: Counter staff not helpful and refused to book the taxi when check out