Kanbo hoteles

Ventajas: Everything

Desventajas: Nothing

Ventajas: Beautiful hotel, cosy and free staff

Ventajas: Location Decoration. Traditional elements conserved but actual. Breakfast Very friendly family and staff

Desventajas: Nothing

Ventajas: La amabilidad, la habitación y la variedad de servicios.

Desventajas: Nada que destacar.

Ventajas: Nos gustó la ubicación, la comodidad, lo bonito que era el hotel y la amabilidad de las chicas de recepción, haciendo todo lo posible por entendernos

Ventajas: La ubicación era excelente y el personal muy simpático.

Desventajas: El sistema del parking; no queda claro que hay que avisar antes para ver si tienen sitio.

Ventajas: The hotel had a great mix of old French charm but with modern style. The staff were great with where to go, what to see and recommendations of where to eat.

Desventajas: No shampoo or conditioner in the room but I get the saving the environment.

Ventajas: Stayed here before and had to come back with my wife. Great Hotel. Staff are brilliant, rooms are great, Beds are amazing. Great location to beach and loads of great restaurants.

Ventajas: profesional servis,

Ventajas: Such a friendly couple run this really sweet hotel. Right in the middle of town but quiet. Beautiful breakfast.

Ventajas: The location is fantastic if you want to have dinner in Biaritz at night and shop or go to the beach during the day. The hosts are very welcoming and can give you very good local recommendations!

Ventajas: Everything was top. Would go back there in a minute. Owners and employees provide excellent, friendly service.

Ventajas: The friendly atmosphere and helpful staff. The breakfast included in the mornings. Great for solo travellers.

Desventajas: It was noisy at times, but earplugs help with this and it was quite hot at night when trying to sleep.

Ventajas: La gente que trabaja ahi es muy amigable, y la verdad que hay buena vibra!

Ventajas: Fantástica atención y muy buen ambiente. Ideal para los que viajan solos.

Ventajas: The beaches were amazing. The hosts were super friendly. The rooms were very clean and the place has a nice relaxing atmosphere. Highly recommend this place.

Ventajas: I liked the decor of the place. Very funky and different decor! The whole place I would say was very functional, clean, and cool. The rooms are comfortable and clean. I rented a bike from the hostel as it is a quick ride down to the beaches in Anglet. Not too far to Biarritz as well. Definitely beautiful scenery and a great way to get around there. The hosts were also super helpful and accommodating.

Ventajas: Staff, comfort, location, breakfast

Desventajas: I liked it all

Ventajas: Nami House was super clean!

Ventajas: Fantastic ambience and great possibilities to sit outside in the sun or in the shade. The hosts are very friendly and have very good tips! So ask if you have any plans.

Ventajas: What a lovely place to stay! The house is so cute, the owners helpful and so nice! I loved it there and didn't want to leave

Ventajas: Clement y Fannie son dos anditriones divinos! Semti como si Nami fuera mi propio hogar. Amé el area conun y la bici que me rentaron. El desayuno es excelente!!! Super variado incluso fruta! En los alrededores hay centro comercial pequeño con todo lo necesario, cerca de los busesy de la playa. Atención excelente siempre dispuestos a ayudar!!! La ducha divina!

Ventajas: I loved the size of the house and there was a big garden and living room and bathrooms were easy enough. Kitchen felt like own and was easy to use and had enough stuff for cooking in regards to crockery and utensils. Open plan and sociable space and if people needed quiet time they used the conservatory space to do work. Boards were €15 for a day use. Could walk them to the beach which was not too strenuous. Bicycles were good and were €5 a day and we cycled to Bayonne which was stunning. Loved being so close to the beach and all the walks up to Biarritz. Anglet village had a supermarket at reasonable prices. Gas Station next door had good supplies too...not for meat and veg though. Clément and Fanny were excellent hosts and shared a lot of useful information about local events which we enjoyed a lot.

Desventajas: The twin room was a bit smaller than anticipated from the photos but still comfortable and room Chinese screen divider was useful. The doors need some oiling but otherwise all good!

Ventajas: The rooms, everything was very clean, Fanny and Clément were very welcoming. Close to the seaside, opportunity to meet people from all around the world! Great for solo travellers

Ventajas: Muy buenas habitaciones excelente personal Muy pintoresco

Desventajas: Un poco lejos de la playa principal de st jean de luz, pero la pequeña plaza cerca tiene todas las comodidades necesarias

Ventajas: Rooms were great and spacious with wonderful views of the sea and mountains. Breakfast was also really nice and staff were very friendly. Lots of really nice restaurants close by and easy access by local bus to Biarritz and St Jean De Luz.

Ventajas: Nice hotel in the centre of Bidart. Clean, comfortable, nice balcony off the room and friendly staff

Desventajas: There was no information about prices. We thought breakfast was included so was shocked to find they charged €14 per person for a cup of tea or coffee, a small glass of orange juice and a selection of bread!

Ventajas: We stayed over New Year's Eve and had a wonderful time! Friendly and helpful owner and staff, elegant yet warm atmosphere. We loved every minute! Quiet rooms · Helpful concierge · Romantic atmosphere · Great hotel bar · Historic building

Desventajas: There was nothing we did not like. We were wondering how the hotel would feel in Winter, as it is a beach location, but the heating and isolation worked fine, and we were warm and comfortable

Ventajas: The owner was incredibly friendly. I had to call her because we got stuck in a traffic jam and therefore would arrive very late. She was waiting for us when we arrived and showed us the room. The room is just what you need and the shower is probably the best shower I’ve been in. The town is 100 meters from the hotel and is picturesque and calm.

Desventajas: The price of the hotel is quite steep but in the area you will always pay a lot for something decent.

Ventajas: Beautiful location and exceptionally friendly. Great breakfeast

Ventajas: Wonderful hotel very well designed and perfectly kept by the owner Maider and her staff. Great homemade breakfast with local produces. The hotel is a 2 min walk from the village center, Bidart, one of these delicious Basque towns. We couldn’t use the wonderful pool because it is winter.

Desventajas: Nothing!

Ventajas: Views, close to Ocean, very nice community, excellent time with owner.

Desventajas: Like it all.

Ventajas: I love the property is close to the sea and in central Bidarte town. Lots of lovely restaurant around. We had the room with terrace and balcony and it was so lovely to have evening sunshine in our terrace.

Desventajas: I thought it was but expensive , but also was the beginning of August meaning prices hike this time of the years. The breakfast €14 ? You’re better off to go nearby Boulanger is in the piazza and have your nice little breakfast there for €10 2 pax.

Ventajas: The rooms we had were wonderful with large balcony and great view. Rooms were cleans and modern. Car parking was included on site.

Ventajas: We really enjoy the stay. Before accommodation, we spent several days in hotel in Biarritz and for second half of our journey, we looked for hotel nearby Biarritz and we made a good choice. Ask for a room with terrace and view to the surroundings. It is really a royal view. Spare no expenses.

Desventajas: nothing for us

Desventajas: Muy caro, para una habitación entresuelo

Ventajas: The hotel is a very unique historical building in a perfect spot in Biarritz. The staff is exceptionally helpful and courteous. Everything was great. We will definitely stay here again. Highly recommended.

Ventajas: The staff were welcoming and friendly, especially Laura. We had a family room that had a set of bunks for the kids, a comfortable KS bed for us and a very roomy bathroom. The breakfast buffet was delicious and the lemonade served in the afternoon was refreshing, and a very nice touch. It was in a great location.

Ventajas: Did not have breakfast ,but bed was comfy and room clean .loved the wallpaper. In the hotel

Desventajas: Nothing I did not like

Ventajas: Great location

Ventajas: Beautiful property, too many details to list. It felt very warm and elegant.

Desventajas: The rooms were specious and clean. Beautiful bath with lots of counter space! Beds are so comfortable and the room has air conditioned too which is a rare find! The hospitality of the staff was 5-star!! Loved Laura! ❤️

Ventajas: Loved the staff, loved the location and the eggs in the morning.

Desventajas: Mosquitos took a good amount of blood and after squashing them after mealtime (theirs) it took a good 3 days for blood to be cleaned off places like the mirror (for example).

Ventajas: Centrico y personal amable

Ventajas: Loved the location and the helpful staff! The room we had was perfect for a family.

Desventajas: The bathroom wasn’t that clean... there was mold in the bath tub that could be cleaned easily...

Ventajas: Lovely little hotel with pleasant staff and decor, nice breakfast room, short walk to centre & beach. Much appreciated tea & coffee facilities in room.

Desventajas: Only the fact our bedroom was single glazed so quite noisy in the morning as on a busy cross road.

Ventajas: A charming and excellent small hotel. Very friendly and helpful staff. Nice and airy room With good airconditioning. Recommended.

Ventajas: Great staff! Location near the sea was nice and room was spacious. Breakfast was great.

Desventajas: Room was a bit noisy

Ventajas: La ubicación y el concepto del club

Ventajas: La distribución de la habitación y el diseño del baño era cuanto menos curioso.

Desventajas: Le falta una piscina.

Ventajas: Cama muy cómoda

Desventajas: El ruido del tráfico

Ventajas: Ubicación buena aunque no en pleno centro y con facilidad de aparcar cerca. Los snacks de la tarde te sirve prácticamente como una cena y con unas vistas espectaculares!

Desventajas: Todo fue de mi agrado

Ventajas: Es un hotel con un concepto muy moderno e innovador me gustó mucho la zona común del club y del comedor, muy buenas vistas.

Desventajas: Lo único es que para llegar al hotel es un poco caótico de encontrar y además Bayona tiene mucho tráfico, el hotel queda un poco alejado y tiene pocas plazas de parking aunque en los alrededores del hotel sí hay parkings gratuitos. No hablaban español.

Ventajas: Si, muy acogedor, silencioso y cómodo. Así como el desayuno y el aperitivo incluido en el precio con una calidad y servicio excelente.

Desventajas: Q se pueden alojar mascotas. Aunque no molestaron.

Ventajas: La ubicación del hotel y la amabilidad del personal de recepción.

Desventajas: La habitación era demasiado pequeña y desprovisto de algunos servicios básicos (armarios).

Ventajas: Outstanding as always :)

Ventajas: Las vistas del comedor y desayuno

Desventajas: Cuarto pequeño cama incomoda

Ventajas: Me gustó la ubicación y el desayuno.

Desventajas: De la habitación lo que menos me gustó es la poca intimidad del cuarto de baño, tampoco vendría mal un pequeño armario

Ventajas: Todo

Desventajas: Situacion

Ventajas: Food selection at breakfast was amazing. Drinks & snacks available at all times and the evening apertivo was great. Really good movie selection too!

Desventajas: The bathroom door was ridiculous. Style over substance. Couldn’t close it properly.

Desventajas: Tatty old rooms with a strange odour, broken A/C, exorbitant price which filled us full of hope that we would receive extreme luxurious treatment only to be sorely disappointed. Ordered late room service and had to reject every item due to poor quality. After being told we could entertain guests anywhere in the hotel the pool attendant handed me a bill for €EUR450 for the visitors who came and sat with us for an hour by the pool even after us spending €EUR300 on drinks!!! Which I promptly refused to pay. After very little sleep I tried to complain and received a small discount on the bill, but 1 night still came to €1,800!! There is no way this hotel is deserved to charge that kind of money for the return in property standards and service. I will be taking this up further with the hotel an Hyatt group.

Ventajas: The staff were world class, best service ever!!!

Desventajas: Nothing!

Ventajas: Nice breakfast. Smoked salmon was highest class and croissants were very tasty. Superb view from our balcony

Desventajas: I was disappointed by very late swimming pool opening hours. I always like to have a swim before my breakfast and pool is open here just 0930! Latest time since I am traveling long years!

Ventajas: La suntuosidad y el emplaxamiento

Desventajas: Falta de enchufes en las habitaciones

Ventajas: Cocktail Bar atmosphere with singing. Restaurant food, décor and atmosphere. Room views over the bay. Gardens and pool area.

Desventajas: One waiter on the terrace in the afternoon/early evening when busy was not enough. She did an excellent job but needed help to give the expected levels of service (cleaning tables when people leave)...NOT a criticism of her at all.

Ventajas: Location and services were excellent. Very dog friendly and facilities were extremely clean.

Desventajas: Was surprised to be disappointed with the quality of the room service coffee when everything else we consumed was of very high quality.

Ventajas: Location is perfect, the views are magnificent

Desventajas: The building is outdated, needs renovation badly, the inside pool was cold

Ventajas: Todo fué perfecto, la comida excelente, cama muy cómoda y personal muy amable. Sólo he contado maravillas y lo he recomendado

Desventajas: No me pareció bién que en el forfait imperial cobrasen a parte el agua del menú, es lo único que puedo decir

Ventajas: El edificio del hotel es impresionante, en general el personal muy amable y casi todos hablan español

Desventajas: La habitación con vistas a la ciudad pero tambien a los contenedores de basura del hotel no me parece aceptable, el personal de la piscina tiene un comportamiento no muy profesional y bastante altivo

Ventajas: New room of the same category was excellent but the first one (I booked deluxe room with partial ocean view) was given to me has inner yard view with a bad smoking smell. However, new room was 365 Euro more expensive per night.

Desventajas: Some staff attitude at the check-in

Ventajas: Todo excelente

Desventajas: El precio en los menús de los restaurantes del hotel. Bastante caros

Ventajas: Location

Desventajas: It’s tired and needs to be refurbished. Too expensive for what’s in offer.

Ventajas: Buena zona, muy cerca de la mayoría de las cosas

Desventajas: El personal no hablaba nada de inglés, lo que hizo difícil plantear preguntas

Ventajas: The hotel is ideally situate. The decoration and the building is full of charm

Desventajas: The bathroom in both bedrooms were not really clean. There was lots of long black hair on the balcony which needed a good clean.

Ventajas: Loved the old world charm, especially the gramophone playing softly in the lobby

Ventajas: Beautiful mansion style hotel in good condition, with great city center location, only two minutes from the local food market in the restaurant and shop packed ”Les Halles area” of Biarritz. Five more minutes walk and you’re at the Grande Plage. We took a swim and hung out at the beach every day, and the hotel felt close enough for us to quickly return to when we wanted to take a shower and change clothes afterwards. It’s not a seaside location, but it is close. The friendly staff here greets you with big smiles every morning. They are really nice and service minded! The room was very clean, and though it was a bit stripped down in terms of decoration it had everything you could want in terms of space, nice bathroom, comfy bed, big wardrobe and a good refrigerator (wich came in handy, since that food market tempted us to buy delicious cheese, butter, croissants and all sorts of fruit most every day). Last but not least, the Maison has a nice little secluded garden with beautiful flowers, trees and that ivy, wich gave the mansion it’s name (Lierre), clinging to the walls. The setting is complete with a little water fountain and generous seating for both catching a bit of sun or to sit down and have a bite to eat. I will definately return here. We really enjoyed it.

Desventajas: Close the windows at night or you will get mosquitoe bites for sure. No biggie though. The ceiling mounted fan will keep the room nice and cool.

Desventajas: No se corresponde el precio con las instalaciones ni la habitacion esto en España no costaria mas de 100 euros y hemos pagafo 265 una exageracion!!!!

Ventajas: La ubicación, estando a pocos minutos de las playas y de comercios. La habitación, muy grande, con baño espacioso y cómodo.

Desventajas: El checkout fue una hora antes sin avisarnos y teniendo que pagar 10€ extra por hacer el "late check out" porque no estábamos listos para dejar la habitación... y las personas encargadas de la limpieza hicieron mucho ruido las 2 mañanas.

Ventajas: La ubicación

Desventajas: Las almohadas

Ventajas: Great customer service, very clean and modern facilities in a beautiful old building. Breakfast is good. Location was really good for both sightseeing, beaches, markets, buses etc.

Desventajas: Air conditioning rather than the ceiling fan would be better for hot weather. 3.30 check-in was quite late if arriving to Biarritz early in the morning.

Ventajas: Welcome atmosphere

Desventajas: Occasional noise from other room

Ventajas: The hotel is located in the centre of the old part of Biarritz, near a nice park and in walking distance to many restaurants and bars, the beach etc. The staff was very nice and friendly, very helpful and also spoke good English. The building is a beautiful old house which has been tastefully decorated and modernised and has a nice garden/patio. Our room (standard category) was nice and clean, the bed was comfortable. The bathroom was functional and clean. You can book a parking space in a carpark nearby (just 1 minute down the street) for 14 EUR per day.

Desventajas: In the morning it was a bit noisy with banging and squeaking doors (maybe some oil would help for the latter) - but I guess that is the case in many hotels and earplugs do help. The rooms wasn't exactly big and had only one chair. For the rather high price (170 EUR) one would expect at least a second chair or an included breakfast - but maybe that's just what prices are like in Biarritz in the summer...

Ventajas: Está muy bien situado, entre Jadin Public (una plaza que es un pequeño parque) y la zona del Mercado Municipal, en torno al cual hay muchos restaurantes y en el que se celebran mercadillos tradicionales varios días a la semana. De la playa está a unos 10 minutos. El hotel es muy bonito y todo está tratado con una elegancia natural y delicada. El personal es cordial y amable, y cuidan los detalles. La decoración es preciosa. Hay un pequeño jardín con fuente y un salón común donde se puede leer, tomar un té, ... Un gramófono en el hall suena durante el día con música sugerente.

Desventajas: El desayuno, tipo bufet, era bastante completo, pero el café dejaba bastante que desear. Había la opción de las cápsulas, pero como contaminan yo no la probé.

Ventajas: Beautiful house and rooms and nice steff

Ventajas: Nice location

Ventajas: Pool area. Short drive to beach

Ventajas: La casa y los jardines

Desventajas: Nos ha faltado un buen café expreso en el desayuno

Ventajas: Lovely old chateau with beautiful gardens and comfortable rooms.

Ventajas: Amazing setting and staff, great breakfast and perfect room!

Desventajas: Nothing

Ventajas: Perfecto.

Ventajas: Nice location, lovely grounds , stayed in the lodge , perfect for us traveling with two dogs Staff very welcoming and helpful

Desventajas: Minor thing it would have been nice to have complimentary tea and coffee in the room. We had to leave early in the morning and would have liked a cuppa before we left

Ventajas: The attention of the hotel was excellent. Ester in particular was tremendously helpful in helping plan our days with tip top recommendations. The facilities are absolutely charming.

Desventajas: The breakfast was a bit underwhelming in quality and options. They music selection in the common areas was a bit limited, i.e. bossa nova on an endless loop.

Ventajas: Alojamiento de ensueño. Conserva el encanto de lo antiguo pero con las comodidades modernas. Personal súper amable, destacando la recepción. A una muy corta distancia en coche del centro de Biarritz, para poder ir a cenar sin ser algo incómodo.

Desventajas: Nada

Ventajas: Everything about the location and hotel staff

Desventajas: An AC wasn’t there but a ventilation, however I do think that with an AC it’s easier to regulate. Also I’d appreciate if you have a more towels. Except that it was an amazing experience and I’ll be back for sure.

Ventajas: The Chateau is a beautiful house set in its own grounds with stunning views over the mountains from the pool. As a place to stay it is so relaxing.

Desventajas: It was a little tricky to find - not helped by the fact that the address given was not quite correct!

Ventajas: We liked the pool area and the breakfast buffet.

Desventajas: At breakfast the coffee was cold.

Ventajas: Great swimming pool spot

Desventajas: Lack a few things in the room such as coffee machine, bathrobes..

Ventajas: Clean, friendly

Desventajas: No refigiratir

Ventajas: Very cozy and friendly. The staff was very nice and helped us with anything we needed. I would definitely come back!

Ventajas: Clean facility. The little yard in front is ok.

Desventajas: Not a central location. No fridge in the room. No remote control from the air conditioning system could be found :) The room is small, the walls are thin - all noises can be perfectly heard. Super expensive for the off-season

Ventajas: La atención del personal. La tranquilidad del lugar. La cama

Desventajas: Demasiado lejos del centro. La falta de ascensor.

Ventajas: Friendly staff, air con, comfy bed, clean

Desventajas: Nothing

Ventajas: Everything was fantastic and the owners were really lovely. Myself Richard and Jo loved this perfect hotel and the lovely hosts.

Desventajas: Not applicable. Everything was perfect.

Ventajas: Location, service

Ventajas: A cambio está en un barrio tranquilo, donde es fácil encontrar aparcamiento gratuito para el coche. Hay un bus a dos calles gratuito también que te baja al centro y el encargado, además de hablar español, es muy atento y procura orientarte en todo lo posible.

Desventajas: Un poco retirado del centro, unos 15 minutos caminando a buen paso.

Ventajas: trato del personal, tranquilidad y ubicación y limpieza.

Desventajas: lo único que no se veía ni un solo canal de tv en español. Sólo los 4 vascos. Que 3 son en vascuence.

Ventajas: La comodidad de traslado , en la esquina pasa un pequeño bus gratuito cada 20 minutos . Te traslada al centro, playa. Muy cómodo de verdad

Ventajas: El hotel tiene bastante encanto,en una zona tranquila con bus gratis aunque si vas dando un paseo al centro se llega en 15 min.

Desventajas: Nos a parecido un poco oscura y un poco pequeña.

Ventajas: The staff / owner very nice and helpful

Desventajas: Room was small

Ventajas: Limpio , bonito y personal amable.

Desventajas: Que la recepción abre a las 16:00 h por la tarde y nos tocó esperar en la calle hasta esa hora.

Desventajas: No esta abierta la recepcion mas que de 6 a 8 de la tarde,tuvimos que ir dos veces para poder entrar Esto es un hotel ? Increible

Ventajas: I incorrectly ordered a starter I did not like and they would not let me pay for it.

Desventajas: Wifi

Desventajas: El comportamiento del dueño fatal, el resto de personal bueno iel trato de la mujer del dueño excelente

Ventajas: La amabilidad de los propietarios, la limpieza y la ubicación del hotel

Desventajas: Por decir algo: no disponen de parking, aunque es fácil aparcar cerca, y nosotros viajábamos con bici y no disponían de un lugar habilitado para ellas

Ventajas: Muy buena atención por parte de los propietarios

Ventajas: El desayuno bastante completo y la cena muy rica.

Ventajas: Los desayunos son muy simples y austeros, casi todo envasado, (atención a los intolerantes o alérgicos a la lactosa), no tenían opción de productos sin lactosa. La cama era cómoda pero la habitación, pequeña.

Ventajas: La habitación estaba muy bien y la cama era comodisima.

Desventajas: Algún rastro de humedad... No muy importante y la hora de abandonar de la habitacion que es a las 10:30 u 11 de favor y ya no puedes desayunar en el mismo hotel.

Ventajas: Great breakfast, also excellent dinner menu. The owners were totally guest-focused. I would return!

Ventajas: Very functional room and bath. Nice little terrace.

Desventajas: Breakfast very repetitive.

Desventajas: Tamaño de la habitación.

Ventajas: La amabilidad de la responsable.

Desventajas: La cama se hundía un poco.

Ventajas: Very friendly reception, including a most excellent cat! Lovely breakfast, easy parking, very quiet and comfortable room.

Desventajas: What's not to like here?

Ventajas: The Shower

Desventajas: The owner was very unaccomodating. There was no food available, no tea or coffee making faciluties in the room, not even water, we asked for a beer three times he ignored us and was more concerned with his other customers coming in. We had driven from the Uk had 19hrs on the road, i called him to tell him we were gonna be late due to traffuc but we got there on time, there was no offer of anything. He did say if you want food there isnt any, i said no we just want a drink; nothing! He was very rude and ignorant and the price is disgusting for the service we got!

Ventajas: The breakfast buffet was well presented and had plenty of choice. Apart from a good selection of croissants every morning there was a fresh Gateau Basque which was lovely. The bedroom was spacious as was the bathroom and the balcony was an added bonus. The proprietor was charming at all times.

Ventajas: Excellent breakfast and very friendly host. WiFi very good

Ventajas: The hotel was a decent standard but the outstanding feature was the attitude and friendliness of the proprietor - more like a charming owner of a chambre d'hôte than a hotel. Nothing seemed too much trouble - all very convivial. Decent breakfasts too with plenty of choice and good service.

Desventajas: Nothing really. Only downside (and not the fault of Hotel Ursula) was that all the local restaurants were closed for the two days that we visited - apart from a decent Pizzaria 5 mins or so drive away.

Ventajas: Really helpful staff. Felt very welcome; will certainly stay there again.

Desventajas: Nothing.

Ventajas: El desayuno bueno. La habitacion y el cuarto de baño bien,muy funcionales

Desventajas: Que tuviera ascensor

Ventajas: La tranquilidad i el trato.

Ventajas: It was clean, the bed was comfortable, the facilities were good. Parking on the property was good to have. It was quiet.

Desventajas: It was very hot in the room and we found it very difficult to get any sleep. It wasn’t within walking distance to the centre of the town. On arrival we had difficulty getting in touch with the person in charge of the hotel.

Ventajas: Es un lugar del siglo 16 en perfecto estado de conservación. Personal muy amable. Desayuno exquisito!

Ventajas: Domaine de bassilour is an authentic and charming place to stay for a relaxing time off. It feels really cozy yet has all the commodities of a modern hotel.

Ventajas: Todo el hotel es muy agradable, muy cómoda la habitación.

Desventajas: Desayuno muy caro, 13 euros para un desayuno standard

Ventajas: The Villa was perfect for a large family gathering. The facilities provided were excellent. Great location.

Desventajas: WiFi was a bit slow but it did work OK.

Ventajas: La tranquilidad del entorno

Ventajas: Las habitaciones impecables y sobre todo el jardín que huele a Jazmín y galán de noche

Desventajas: Un poco complicada la operativa entre 2 casas con barreras de por medio

Ventajas: La habitación muy cuidada, al detalle; la cama era comodísima; el personal muy amable y atento.... y la ubicación excelente! Un remanso de paz en plenas vacaciones!

Ventajas: Lo mejor la localizacion, y el silencio. Tambien las camas. El desayuno aunque poco abundante era todo hecho en casa y de calidad

Desventajas: El desayuno sabroso pero poco abundante y variado. Las habitacione sy la decoracion en general con objetos inservibles, y pasados de moda (flores de papel????)

Ventajas: Everything was very nice and perfect.

Desventajas: No air conditioning on very hot summer days.

Ventajas: Habitacion excelente

Desventajas: La atención a la hora de desayunar patético! Nada mas entrar te advertían que tenias un minicroassant por persona!!! No esta bien siendo un sitio tan exclusivo.

Ventajas: Completely charming old building with a warm interior. Surprisingly rural-feeling location not far from the highways.

Ventajas: Friendly staff, the old farm is very charming, we got a huge suite, equipped with a kitchenette, huge bathroom, easy parking, breakfast was very good and varied compared to the number of rooms. They also went above and beyond to provide me with gluten free bread, crackers and cereals for breakfast. Recommended overall!

Desventajas: The room was furnished with a lot of old cloths which resulted in a dusty odor in the room. While we could open all windows when we were in to get some air, it was not possible during the day as we were on the ground floor. The Wi-Fi connection was also close to non-existant, with speeds of medieval age. The routers were changed during our stay, but that did not improve the speed at all: my phone and tablet kept disconnecting, impossible to watch a movie or upload a video.

Desventajas: Coffe was not so good but breakfest was very good. I liked much hotel Windsor. I think the hotel is designed a little bit for scandinavian taste. Hotel's situation is just to the Grand Plage. Biarrits is very walkable. Town is wery well "made for visitors"! You could spent a good holiday at Biarritz.

Ventajas: Location and view

Ventajas: Great location, high standards of hygiene and very friendly staff

Ventajas: La ubicacion Y hotel del todo renovado, moderno que da gusto alojarse

Desventajas: The room has about 9 sqm ² , Room 303 with sea View , Price 280 € /night. The room is a little larger than the bed. The architect was so clever to do a glass shower in the middle of the room to make it look larger. Also washing place without privacy, who the f.. has designed that ? I have jugded about 100 hotels in the last years via booking ( mostly 5 stars) , but this place has by far the biggest price gap between standards and prices . You just feel cheated when staying there . So no recommendation at all .

Ventajas: La cama era muy grande y cómoda

Desventajas: La ventana de nuestra habitación daba a una pared situada a escasos centímetros. Apenas entraba luz natural y no se podía abrir la ventana a causa de los olores permanentes a cocina.

Ventajas: Hotel pequeño y bien ubicado Las habitaciones son muy pequeñas pero bien resueltas

Desventajas: El personal no tiene la categoria para el hotel. Especialment el de mantenimiento, en toda nuestra estancia fureron incapaces de reparar el aire acondicionado de la habitacion, por lo que en pleno agosto, fue muy desagradable, no dieron ningun alternativa, solo pidiendo excusas.

Ventajas: The Hotel is really nice! Close to everything in Biarritz, it takes you 2 minutes to get to the beach and up to 10 minutes to go for good cafes and restaurants! The staff is nice and helpful! And breakfasts were very good as well! Highly recommended :)

Desventajas: Highly recommended. Very helpful and friendly services. Optimal location near to beach and city centre. Brilliant and delicious breakfast.

Ventajas: El desayuno muy bueno. La ubicación fenomenal.

Desventajas: La habitación era muy pequeña. Pedimos piso superior y nos dieron el más bajo posible.

Ventajas: Very clean and attractive hotel from the inside. Lovely light room with view over the ocean. Excellent aircon much needed in the intense heat outside. Breakfast was very good.

Desventajas: From the ocean side, the outside of the hotel looks dubious. Don't be put off, however, as when you enter it is clear that much investment has been made in the hotel. From the town side it is an attractive building.

Ventajas: Location, location, location! Also, nicely renovated and well functioning air conditioning

Ventajas: El edificio y la amabilidad del personal

Ventajas: La cama muy cómoda! Descanse perfecto, la ducha buenísima!

Desventajas: No tengo nada para Agregar

Ventajas: Perfectly located - in old area, easy to walk to all we needed - lovely street appeal ... check in staff were exceptional. Reasonably priced parking close by - all clearly explained. Lovely towels! The courtyard bar - and a delightful and talented young group of musicians unlearn old magnolia tree made for a wonderful and memorable evening for us!

Ventajas: Un edificio antiguo muy bien restaurado, muy limpio, buenas sabanas y amenities eran de Nuxe. Esta muy cerca de todo pero silencio, personales también muy amables.

Desventajas: Había unas escalones para llegar a la habitación. Nosotros sin problema pero para una persona mayor o para l familia con un bebé, aconsejaría que hablase antes de reservar para que no les toque esas habitaciones sino esté cerca del ascensor. Pero como dije para nosotros no ha sido problems ninguno.

Ventajas: Great location, great room

Desventajas: N/A

Ventajas: Good location and reasonable value for money

Desventajas: Restaurant menu was a bit limited

Ventajas: Ubicación y trato del personal. Habitación confortable.

Desventajas: dificultad de aparcamiento en la zona

Ventajas: Habitación individual muy amplia, mayor que muchas dobles de otros hoteles Ambiente silencioso, se descansa muy bien. Cama y almohadas confortables Aire acondicionado potente y silencioso Baño amplio, con ducha con mucha potencia de agua

Desventajas: TV no tiene canales en español y apenas en inglés.

Ventajas: Lovely room, great food, charming location

Desventajas: Staff communication was a bit abrupt

Ventajas: Good location and good rooms.

Desventajas: The chaos on the approach to Bayonne festival!

Ventajas: Small cozy hotel right in the middle of the old city. We did not eat there, but the hotel restaurant looked excellent.

Desventajas: Very small rooms, but that is what we expected for something in the old city.

Ventajas: Actually linked physically to the historic walls of the city. Fine building with easy access parking. Great room and pleasant staff.

Desventajas: Broken mirror located inside the lift with multiple cracks should have been removed or taped for safety. Reported to reception. This is an isolated incident but could show poor safety consideration. Not a reason to miss this great place.

Ventajas: Very nice property

Desventajas: Nothing much

Ventajas: LOTS OF PRIVACY, EXCELLENT FACILITIES, PERFECT SAUNA, SPACIOUS ROOMS, ATTENTIVE STAFF, beautiful hotel that makes you feel at home.

Desventajas: no complains at all

Ventajas: El enclave natural, la tranquilidad, la intimidad, el trato del personal, la comida...una delicia de lugar

Desventajas: La cama. No era grande de matrimonio sino dos individuales unidas y los colchones muy blandos. Poco digna de una lugar tan excelente.

Ventajas: amazing setting overlooking a lake , food on the evening was lovely

Desventajas: nothing

Ventajas: Lovely old building

Desventajas: Location - had to drive everywhere and €56 for dinner is very expensive.

Ventajas: Tanto el entorno como el Chateau son espectaculares. El baño es muy grande y tiene detalles muy bonitos como la cesta de mimbre con las toallas para ir a la piscina. El personal fue muy amable tanto en el check-in que nos acompañó hasta la habitación y nos fue mostrando el hotel como la señora que estaba en recepción en el check-out.

Desventajas: No me gustó que no pudiéramos cenar allí y tener que coger el coche para poder cenar. Las sábanas tenían manchas y las camas necesitan una renovación. La pequeña terracita que tenía la habitación no había sido limpiada, había corchos en el suelo. Si no coges el desayuno 26 €/pax no hay opción de tomarte un café.

Ventajas: Nada

Desventajas: Todo, no es un cinco estrellas.

Ventajas: El sitio es precioso

Desventajas: Nos han echado literalmente del hotel porque había una boda. A partir de las 12 no solo tienes que abandonar la habitación (era nuestra noche de bodas), sino que no puedes utilizar nada del hotel, ni tomarte un café siquiera. Entiendo que cierren parte del hotel para un evento, pero deberían tener la obligación de servir a los huéspedes en alguna zona, entiendo.

Ventajas: Todo, es genial, al borde de un lago precioso, total tranquilidad, aunque está cerca del aeropuerto y a veces se oyen los aviones, pero el ambiente es tan relajante que no molestan... por supuesto a la noche, silencio total. El personal muy atento, un trato impecable y muy amable. Un lujo al estilo clásico.

Ventajas: Nice location. We got a big room with a huge bathroom and 2 wc, so, it was really comfortable for a family with kids. View from the room was amazing, and a beautiful terrace to enjoy wine in the evening or morning coffee.

Desventajas: The hotel definitely knew better times. Even changing textiles and towels to new ones would help for better appearance. You could hardly believe that it's 5* hotel, when you see that old dirty carpet, a curtains with holes, grey quite used towels or dirty baby cot. Looks like personnel got a lot of complains about that, but it is not their decision area. Pity, because the hotel has high potential to be really nice place to stay.

Ventajas: Breakfast was fine. There was a good choice of continental and a limited choice of cooked eggs. It was ok for what I needed, but more choice for cooked breakfast would be even better.

Desventajas: I prefer large mugs of freshly made filter coffee, rather than always from a nespresso machine. And available hot milk for people who can't handle espresso would be good.

Ventajas: Comfortable bed

Desventajas: Tired hotel which was definitely not 5 star. Was not correctly described in photos. Garden unkempt with stagnant lake, rooms need redecorating, television did not work. Very overpriced.

Ventajas: Great!!!

Desventajas: A bit far from main part of the city..

Ventajas: El entorno y la instalación del hotel

Desventajas: El desayuno: poco y caro

Ventajas: Pool area and garden was really nice. The decor everywhere was excellent and the staff very helpful and friendly.

Desventajas: Dinner was not of standard you would expect. Would suggest tea or coffee in sitting room should be available anytime for free since no facilities in the room.

Ventajas: The setting and staff were excellent. The gardens were beautifully maintained. Perfect secure parking and great service.

Desventajas: There was no air conditioning. However we were able to open the windows wide and there was a lovely breeze. There was no separate shower it was a handheld shower in the bath!

Ventajas: La piscina y el ambiente, el entorno

Ventajas: Fabulous setting, very friendly staff, great breakfast!

Ventajas: The building, it’s decor and surroundings all beautiful. Staff were helpful and very friendly. Comfortable bed and pillows and everywhere super clean.

Desventajas: It didn’t have air con which I had already read on another review and read the owners response which was understandable. The other benefits of the room and surroundings out weighed this sacrifice.

Ventajas: It was small and very neatnothing

Ventajas: Fantastic service, cute chateau, a bit far from the sea, but 15 min walk is always good! Will definitely go back!

Ventajas: Spacious suite, lovely decor, great selection of champagne

Desventajas: Nothing

Ventajas: The staff were exceptionally friendly, welcoming, courteous, sympathic and discreet! A perfect experience.

Ventajas: The whole experience was wonderful - from the look of the manor, to the staff, to the owner chauffering us in his Rolls to our dinner reservation. The staff is extremely attentive, without being intrusive. The room was luxurious, but comfortable. A very special place.

Desventajas: Price per person for breakfast seems high.

Ventajas: Very nice romantic place but not for the long stay

Desventajas: It would be so nice if they made the territory much more!

Ventajas: Super friendly staff. Beautiful and very stylish hotel.

Desventajas: Malísimo trato.

Ventajas: Gorgeous room, fab bath and shower, absolutely charming staff, stylish hotel.. Great touches like a huge bowl of gorgeous fresh fruit in reception, and breakfast was great - lovely table, prompt service and delicious.

Desventajas: But don't order dinner there - at least not on a Sunday night. Our dinner experience was not good. Firstly we waited ages and ages. The choice was limited but that was OK, except the food wasn't ok. It was strange bordering on bizarre and really not very nice. We ordered some cold starters (amongst which was a serving of 'green' asparagus which came limp, soggy and almost brown in colour - obviously tinned and frankly inedible) and one hot starter. All the cold starters were served together - there were 6 of us - but the one hot starter only came ages later with all the main courses. The mains were local dishes and really not very nice, weren't hot enough and certainly not up to standard. Shame as hotel otherwise is gorgeous.

Ventajas: la tranquilidad y el trato exquisito. Un lujo

Desventajas: la carta muy corta.

Ventajas: My friend and I thought tis was one of the better hotels either one of us has ever been to--beautifully appointed rooms and excellent service make staying at this small boutique-hotel an excellent experience.

Ventajas: Can't speak highly enough of the friendliness & helpfulness of the staff

Desventajas: No bad points

Ventajas: staff very helpful, responsive and friendly. Service was great - efficient but never intrusive;. Rooms and common areas - lounge, pool, gardens, very beautiful, pool was especially nice as its long enough to swim properly in

Desventajas:

Ventajas: El trato del personal es excelente. Te atienden como si estuvieses alojado tú solo en el hotel.La decoración y ele stilo de las habitaciones y salones es de muy buen gusto. Todos los detalles están pensados. La piscina esmuy agradable y el entorno muy tranquilo.

Desventajas: Sólo sugeriría que en el precio de la habitación debería estar incluido el desayuno; ya que además consiste en café con croisants, zumo y cereales.

Ventajas: Very central and easily accessed by the number 8 from the train station. Good level of security on entrance to property. Near to market which was excellent for small cafes at the start of the day and a night cap at the end.

Ventajas: La cama de 2 x 2 super comoda, la ubicacion y el desayuno muy bueno, sin duda un buen sitio para disfrutar de Biarritz y sus alrededores

Desventajas: Haber estado solo una noche...

Ventajas: La ubicación

Desventajas: Baño con olor a baño público Colchas de invierno en junio La tv no funcionaba Habitación pequeña Demasiado caro para las instalaciones y habitación que se ofrece

Ventajas: Breakfast was lovely. Minimal decorations were well done.Location very good.

Desventajas: Room was very small, Shower got entire bathroom wet.

Desventajas: Muy poca luz en el cuarto de baño . En general la luz.

Ventajas: The hotel was very clean and staff was really friendly!

Desventajas: It was all good!

Ventajas: La ubicación muy bien Esta cerca de los puntoos de interés de Biarritz. Para aparcar nos aconsejaron un PK gratuito de las afueras porque el hotel está en zona azul pero había plazas en la misma calle O sea que tampoco es un problema. El desayuno todo Home Made. Lo úico que en mi opinión añadiría más opciones saladas porque nos nos gustan mucho los pasteles. pero esto es muy personal

Desventajas: Nada. La verdad es que nos encantó. El único "pero" lo que he comentado del desayuno.

Ventajas: La cama

Desventajas: Habitación muy fría, no me gustó la luz. Decoración escasa e impersonal.

Ventajas: Excellent location, quiet and pitoresque, in downtown Biarritz walking distance from the main beach and parking lots. Charming facility, excellent cleanliness and tastefully-furnished rooms. Beauty kit available including fluffy bathrobe and slippers. Tasty breakfast with lots of handmade cackes, although savory food is inadequate.

Desventajas: Although it's a 4-star hotel, the reception is open until 22h only. The breakfast is excellent but expensive if considered that most of the savory food (i.e. omelette and bacon) is extra. Rooms' furnishings is minimal, and if you are not a light traveller, you may not know where to place your belongings orderly.

Ventajas: La ubicación

Desventajas: El tamaño de la habitación

Ventajas: Effective air conditioning. Comfortable bed. Friendly and attentative staff

Desventajas: The room was very small, and the bathroom cramped. Breakfast wasn't included in our deal, and we decided to skip it altogether since it mainly consisted of sweet stuff. The door to the guest toilet in the reception area was broken and people were either locked in or could not lock.

Ventajas: Great location and friendly staff.

Desventajas: Not a fan of bathrooms with no shower doors/curtains.

Ventajas: Great location, friendly staff, decent continental breakfast, secure parking nearby at reasonable cost.

Desventajas: No major issues.

Ventajas: Location and helpful staff

Desventajas: Nothing

Ventajas: Quaint and very clean. Super friendly girl on reception

Desventajas: Bathroom a bit cramped and had run out of shower gel

Ventajas: The stuff was super nice!

Desventajas: At the breakfast buffet the boiled eggs were too old and didn’t taste good anymore.

Ventajas: Super nice staff, free parking a short walk away, good location- easy walk to beach and restaurants

Desventajas: Bathroom extremely small even for European standards

Ventajas: La amabilidad del personal, la ubicación y la limpieza.

Desventajas: La moqueta del suelo, pero en Francia casi todos los hoteles la tienen. La habitación se nos hizo un poco pequeña.

Ventajas: La ubicación

Desventajas: La moqueta

Ventajas: La ubicacion.

Desventajas: El cuarto de baño era minusculo.

Ventajas: Good location, great breakfast and very helpful staff

Desventajas: Parking was a bit of a challenge

Ventajas: Perfectly located, nice interior style and very helpful team made our stay in town very comfortable and looking forward to be back! Great plus was as well that they accepted dogs, we felt welcome!

Desventajas: The house (or at least the first floor rooms) seems not to have good isolation, so you hear every door, bath use or louder conversation, can’t judge for the upper floor rooms.

Ventajas: Staff is great! The room is confortable. Good value for the money!

Ventajas: Staff were very helpful and spoke great English. The hotel was in a great spot and really comfortable. I would recommend it highly for either a business or leisure trip to Biarritz

Ventajas: Estupendo alojamiento. El personal es súper amable, ponen cestas con champú y geles para que utilices lo que quieras y la habitación era muy espaciosa y bonita.

Desventajas: No tiene ascensor aunque sólo es una planta.

Ventajas: Buena ubicación, limpio y personal agradable.

Ventajas: Las vistas desde la ventana. Me gustó que hubiera ventilador para pasar la noche fresco.

Desventajas: La habitación es muy pequeña, el colchón es MUY blando, está muy pasado, lo mismo que la almohada. No hay ascensor ni aire acondicionado. Pagué demasiado por esta habitación, pero era lo único que había por la zona.

Ventajas: La ubicación y el comedor

Desventajas: La wifi era muy floja, casi no llegaba señal y se perdía continuamente

Ventajas: La amabilidad del personal y el lugar

Desventajas: No tenía ascensor

Ventajas: A comfortable French country hotel, as they used to be 30 years ago. Friendly reception. Easy parking. Garden (with friendly dog that had muddy paws). Good breakfast. Good wifi.

Desventajas: All was good.

Ventajas: Fabulous location,friendly owners, food delicious at restaurant

Desventajas: Wifi was not very strong

Ventajas: El recibimiento de los dueños, muy agradables

Desventajas: El baño, un poco pequeño

Ventajas: We have stayed at Le Regina three times now and so, obviously, we really like the hotel. The rooms, which are admittedly expensive, are beautifully appointed, with huge comfy beds (and the all-important air-conditioning), and are fastidiously maintained by the housekeeping staff throughout the stay. The hotel is a picturesque ten minute walk from the town... which suits us as it means there is an "air of calm" at Le Regina which contrasts with the hustle & bustle of the centre. The pool area is extremely relaxing with plenty of sun-loungers - we have never experienced any difficulty securing a couple whenever we have turned-up. Finally, there is ample private car-parking at the hotel.

Desventajas: The hotel quite rightly describes its beautiful, period atrium (their "patio under a glass roof") as the jewel of their crown. Unfortunately, it is always empty... which is such a shame. We wonder whether this may be a result of the bar drinks being so very expensive (€7 for a cola; €16 for a cocktail)? The price, and the lack of atmosphere in the room resulting from the lack of guests using this particular facility, certainly served to prevent us from using the facility... again, such a shame as we would have loved to spend our evenings enjoying the surroundings.

Ventajas: The spectalur ocean view from our room The excellent service and friendly staff The wonderful design of the hotel especially the large lounge and the bar

Desventajas: We would have liked the possibility of ordering something from a menu at breakfast for example a fried egg or an omelette

Ventajas: Bed and bedding were lovely and room was perfect.

Desventajas: NA

Ventajas: Todo, estupendo, súper vistas!!

Desventajas: Desayuno muy sencillo pero bueno!

Ventajas: The hotel.us first class.

Desventajas: Nothing at all

Ventajas: La decoración del hotel.

Desventajas: El spa un engaño solo hay una sauna tuca. La cama grande son dos colchones juntos en lugar de un colchón, muy incómodo.

Ventajas: The staff was very friendly

Desventajas: The hotel is not beachfront as advertised. Even with an ocean view room you back up to a loud road. The pool which appears to be next to the ocean in the photos is actually in the parking lot.

Ventajas: Free parking is a great ammenity here. The bar is also wonderful-good drinks at pretty reasonable prices. The room was very quiet, which was great, and the staff were friendly. The location is a very easy walk into town.

Desventajas: I don't think this place is a great value for the $$$. For what you pay, you get tiny rooms, and not the level of service you'd come to expect. For example, there is no minibar, just a fridge where they give you two bottles of water ONCE. We stayed 4 nights, so replinishing our water supply would've been much appreciated, even though we were expected to pay for it. A minibar with snacks and drinks in our room would have been much appreciated. The photos of the pool aren't exactly what the pool actually looks like-it sits right off the parking lot and doesn't have a view. The view from our room was lovely, and the bathrooms fine, but the room was tiny for the price. The breakfast was also very expensive for what you get.

Ventajas: Position, we had room 102 with adjoining space as 3 of us which has a sea view. Staff very helpful & friendly although don’t speak very good English (should have brushed up on my French) Food is amazing & although we only order a main course we received three amuse bouche plus delicious bread & then a small dessert treat. Swimming pool was also in a perfect location within the hotel & plenty of umbrellas for shade. We also had two facials which were amazing!

Desventajas: Nothing to report!

Desventajas: The difference of daily room rate when I added 2 extra days at the front and end of stay

Ventajas: good location friendly staff the bathroom had a good size

Desventajas: there isnt an indoor pool expensive for what it offers

Ventajas: La situación, la cama cómoda y habitación silenciosa

Desventajas: Fuimos a comer a las 13:40 y ya no nos dieron el menú degustación porque solo lo servían hasta las 13:30, hubiera estado bien que nos hubieran informado al hacer la reserva.