The men behind the front desk made inappropriate remarks and looks at my fiancé. They did not know how to be respectful to the customers. The management did not want to address this issue. This made us check out the next day. Our plans were to stay 3 weeks. We did not feel confortable at the Ariana Hotel after this incident. Some people do not know how to conduct business in a professional manner.
Ventajas: The staff in the restaurant were very friendly,respectful and provided excellent service.The food the chef prepared was excellent.
Desventajas: The security guard liked hanging out behind the front desk, was very rude and disrespectful.He liked watching my fiancé more than doing his job. We also found 2 roaches in our room. Because of this I will never book this hotel again.
Ventajas: Great service clean rooms had a little trouble with hot water. Breakfast was good pool clean and comfortable.
Desventajas: choices for 'juice with breakfast' were not juice but some powdered drink mix. Otherwise good breakfast.
Overall I would highly reccomend this hotel and would return, but keep your eye on one of the front desk staff. He will charge you but not provide you with receipts.
Ventajas: The Roof Top Restaurant was a very nice dinning experience.
Desventajas: Yes, We were charged for the ice that we used to chill the wine and when the front desk called a car for use they added a 500 p service charge. The front desk will nickel and dime you. I don't think that the extra charges were paid back to the hotel.
The food is excellent, the only time on my trip that the rice was done to perfection, all the other food is tasty and well presented and unbelievably cheap
Ventajas: Every single aspect was perfect, my expectations were more than fully met. I can't believe that it only has two and a half stars. i guess it is because it doesnt have all the un-necessary stuff that 5 star has, wish I had found it earlier on my trip