Columbia hoteles

Ventajas: the Inn is very historic and quaint. The breakfast was amazing, service was wonderful and the staff really goes out of their way for the guests. The coffee machine made our day its worth the stay alone, be sure to add the froth. Our jacuzzi room was very large and relaxing.

Desventajas: Our room was very romantic but you do feel like you have to be quiet all the time not to disturb the other guests, so it doesn't feel very private.

Ventajas: Breakfast was wonderful. Joe was the perfect host.

Ventajas: The breakfast was delicious and beautifully presented.

Desventajas: Nothing could have been better.

Ventajas: The breakfast was good and staff nice and friendly. Hotel very clean and comfortable. Would stay there again

Ventajas: The hotel was very clean. The staff was very nice and polite. I would definitely stay again.

Desventajas: The only thing I didn't like was the fire alarm going off at 3 am but that was due to kids playing on the 5th floor..but the staff was very apologetic and was talking about some kind of compensation for the inconvenience

Ventajas: The staff was excellent Joy, Pam, Vernette, and Marisha was always friendly and available. Checked on us during our stay!

Desventajas: Didn’t stay longer.

Ventajas: This hotel was clean and comfortable! Pam the front desk clerk was awesome! I will definitely stay again.

Ventajas: Liked the modern interiors, especially in the room. Usually the rooms aren't as updated as the public areas of hotels, but these were!

Desventajas: Continental breakfast wasn't that good.

Ventajas: Very good and good clean

Ventajas: Good location lots of outdoor seating which was nice with the warm weather. Indoor pool a plus. Rooms were very clean. Staff was very friendly and helpful.

Ventajas: Very clean and the staff was excellent!

Ventajas: Wonderful Management and ALL staff were professional and provided exceptional

Desventajas: Everyone was Wonderful Management and ALL staff were professional and provided exceptional service. Paul and Marta were amaxing

Ventajas: Location and the staff were wonderful

Desventajas: Pet fee is way too high

Ventajas: Gran estancia

Desventajas: NA

Ventajas: Me encantó el personal. Son todo lo que deseas en un hotel. El personal era siempre alegre y dispuestos a ayudar. Gran trabajo de todo el mundo!

Ventajas: El desayuno era increíble y nuestros cupones de $ 15 (1pp) cubrían el desayuno. El restaurante interior estaba muy limpio y me encantó la chimenea. Las alas que ordené en el servicio de habitaciones eran buenas, pero tengo que ordenarlas crujientes, así que no eran súper blandas y sus cuñas de papa son enormes y no eran lo que yo usaba. En la planta ejecutiva tienen una sala de bocadillos para cualquier persona en el piso 7. Las meriendas eran geniales: muffins, papas fritas, dulces, té, café, chocolate caliente, agua salada, etc. La habitación era de 255 por solo una noche en ese nivel ... Limpio pero pequeño, el hotel es ecológico. Hay otros pocos restaurantes a 5 minutos del hotel si no te gusta el interior o el adjunto. La tarifa de la habitación es cara esa es mi única queja.

Desventajas: El hotel es caro, y el paseo desde el garaje hasta el hotel puede ser un poco demasiado si tienes muchas maletas.

Ventajas: Bien dirigido, buenas instalaciones, servicio profesional. Una excelente relación calidad-precio.

Ventajas: Bonito, bien mantenido. Restaurantes y bares buenos, excelente ubicación.

Desventajas: No cosa. Hermoso.

Ventajas: The hotel was gorgeous, and very comfortable. Parking was convenient. The location was great. Lots of food and shopping choices. The beds were extremely comfortable. the toiletries were really nice.

Desventajas: The guy at the desk was a serious cold fish. We travel a lot and we meet a lot of hospitality specialists. This guy was not even remotely interested in being nice or helpful. He did his job, and efficiently.

Ventajas: Clean environment staff friendly and professional. The parking garage was well lit so I felt safe being a female traveling alone that is important.

Desventajas: breakfast didn't start until 7 am and it was a restaurant, not continental style (also not free), no trash can liners in the room, not enough towels for registered room occupants.

Ventajas: Great beds! Very comfortable!

Desventajas: Everything!

Ventajas: This hotel was very clean and up to date. The bed was very comfortable!

Desventajas: The toilet was stopped up !

Ventajas: Room cleanest and environment

Desventajas: Yes unfriendly, not warm attitude staff and lack of professionalism from front desk

Ventajas: Fantastic room, comfortable bed, handy little couch and wonderful rain shower!

Desventajas: Didn't like the outdated alarm clock/radio and lights were awkward to work/figure out what switch worked which light.

Ventajas: Nice clean and close from the mall

Ventajas: Such a classy, clean, modern hotel

Desventajas: Location was far from sightseeing but shuttle was definitely helpful

Ventajas: i loved the customer service it really is SUCH A FAMILY FRIENDLY HOTEL I would 100% STAY ON THE 7TH FLOOR those are the EXECUTIVE ROOMS Theyre beautiful and THE BEST part IS THE... EXECUTIVE LOUNGE :(COMES WITH THE CHARGE OF THE ROOM/DOOR WILL OPEN WITH YOUR 7TH FLOOR ROOM KEY) SO YOU CAN... TAKE WHAT U CAN EAT, DRINK & SNACK ON SUCH AS ESPRESSO W/FROTH HOT CHOCOLATE COFFEE SIERRA MIST PEPSI PRODUCTS HONEST TEA JUICE BOXS FOR THE KID SNACKS ARE... SNICKERS GOLDFISH KETTLE COOKED CHIPS NUTRIGRAN BARS HERSHEY'S BARS RAISINETS SNACK BARS REESE'S PLUS MORE I CANT THINK OF RIGHT NOW BUT ITS A AWESOEM GO TO FKR A MORNING OR LATE NIGHT SNACK

Desventajas: I CANT THINK OF 1 THING I DIDNT LIKE

Ventajas: Loved the location and cleanliness. It was a very spacious room.

Ventajas: My room was awesome, spacious, extremely clean and I loved the shower. I will most definitely stay again as well as refer a few people as well. Overall, this is the best stay I’ve had in any hotel I’ve ever stayed in. Immaculate!

Desventajas: I LOVED EVERYTHING ABOUT MY STAY. But, if I didn’t like something I guess it’d be the fact that I had to park in the Garage. I’m not sure if that’s even a bad thing.

Ventajas: Friendly staff, convenient location, outstanding value for your $ spent and comfy accommodations.

Desventajas: The stairs were difficult to negotiate, only because of our age and arthritis.

Ventajas: Very friendly staff. Breakfast made to order in the morning.

Ventajas: Charming, cozy bed and breakfast with many sitting areas. Loved the room with the antique furniture and private patio. The breakfast was great, loved my made to order omelet and sitting on the patio swing after breakfast

Desventajas: Wish there was a pool or jacuzzi

Ventajas: Great service

Ventajas: Very quiet and comfortable. Very welcoming staff and owners!

Desventajas: We loved everything about this bed and breakfast.

Ventajas: The room with jacuzzi tubs are amazing. I like that the staff escorts you to the room and gives a tour. The balcony in room L is perfect and has a great view.

Desventajas: They are updating their charge system. But they are still in between the system so I did get charged twice. I was refunded or rather the charge never cleared but it took several days at least 3 business days for the charge to be removed.

Ventajas: I liked the atmosphere within the Inn and the intimacy of a small environmental conscious establishment. I liked the Chef and the breakfast. But .......

Desventajas: They had withdrawn more money from my account than agreed with on booking. It was explained to me that it was a result of a systems breakdown. A refund was agreed but the Inn claims to have refunded by PayPal although they have my credit card details. I now have to sort it out on my return to London. A completely unnecessary inconvenience

Ventajas: Everything was beyond perfection ... the reviews do no justice !!! I fell n love with this place, David and Cynthia we’re the most gracious hosts. I’ll be back!!!

Ventajas: Lovely old home turned into small hotel. Pleasant environment. For my purposes, excellent location. Very comfortable mattress.

Desventajas: Room - in the basement without any windows. Furnishings are thrift store collection put together in one room. Bed not properly made - bed skirt not distributed around entire bed; sheets were short. No RED Wine!! Only white!

Ventajas: Food, bed, coffee 24-7

Desventajas: Public restroom could be cleaner

Ventajas: Great location close Merriweather Post Pavillion with a wonderful breakfast.

Desventajas: Not a thing

Ventajas: Location and convenience

Desventajas: The place needed upgrades. Walls were half painted. Decor was strange. Exterior looked nice but interior needs work. Breakfast was very average at best

Ventajas: La habitación estaba limpia y el personal era GENIAAAAAAAAAAAL!!!!

Ventajas: Everything

Desventajas: Nothing

Ventajas: Had a complimentary shuttle that ran 24/7 to and from Live casino

Ventajas: Everything

Desventajas: Nothing

Ventajas: Room size was great!

Desventajas: Room service didn't come to clean the room till 5pm so we had to leave and find something to do.

Ventajas: The staff upon check-in and check-out was great!! ...and also when I called the front desk for an issue in our room, and with a neighboring guest. We had to check-in late after an all day event, so I called prior to notify of our late check-in and my desires to not get a "left-over" room that was way out the way or on the highest floor. Our requests were honored and our room was on the second floor and about 2 doors down from the elevator; I like the quick/easy access. When I called the front desk, they quickly sent someone to fix our thermostat and quickly sent someone to address the rowdy kids in the room above us. The room was very well/modernly furnished, firm comfortable bed, clean carpets, spotless bathroom and the remote control didn't look grimy! I'm always cold, and I loved that there was an extract thick and comfortable blanket and pillows in a plastic bag in the closet; perfect! And... it was so awesome to see not one, but two fresh new pairs of 3M earplugs on the night table.... that was right up my alley as I always travel with them myself, but it was a very nice touch! Oh, and breakfast was super delicious!... clean and plentiful, with great coffee!! And... when I had a billing issue that included a third party booking site, the Manager, Mr. Giluyo was incredibly nice, reassuring and accommodating in so many ways; as was his staff! I also liked the location, the availability of an evening shuttle that took us back and forth to the casino across the street to another hotel toour event's after party; the shuttle ran all night, we left at 3am. The shuttle driver was awesome, and came in minutes when we called and was ready to go "home!"

Desventajas: There wasn't nothing to dislike...

Ventajas: The staff was great and friendly

Desventajas: The pool hours wish they were later and opened earlier.

Ventajas: Cleanliness, friendly pleasant staff.

Desventajas: Everything was fine.

Ventajas: Complimentary breakfast and the food options were good, indoor pool for family is always good, room was nice and cozy!

Ventajas: Property was clean and the staff was very kind. Breakfast was good and had the basic items we enjoy (eggs, cereal, waffle maker, etc.)

Desventajas: N/A

Ventajas: Beds were comfortable and pool was nice

Desventajas: N/A

Ventajas: Awesome and attentive staff, convenient location, it was close to everything and very cozy

Desventajas: It wasn’t that I didn’t like there wasn’t a bathtub it was just odd!

Ventajas: The hotel is very nice, clean, grounds are well maintained and the lighting in the parking lot is great.

Desventajas: During check-in, the male employee who assisted me was not wearing a name badge and he was not friendly. (Mature gentleman who appeared to be from the Philippines)

Desventajas: Rooms needed updating

Ventajas: El personal muy amable, siempre dispuesto a ayudarte en lo que se necesite

Ventajas: The place and the ambiences

Desventajas: The pool

Ventajas: The location, the staff, our room was amazing! Bed nice and comfortable. They were dishes and utensils in the kitchen already so no need to go downstairs in lobby to bring more upstairs to enjoy our take-out food we brought w/us. 24 hour gym, hot breakfast in the am, personalized welcome on the tv when entering your room. It was so “homey”, I didn’t want to leave! Being as though the name of the hotel had BWI airport in it, I was kind of iffy because I didn’t want to hear any planes. Stayed the entire weekend, didn’t hear any planes at all! So it was very quiet and peaceful. I will definitely be staying again. Thank you all!

Desventajas: Nothing!

Ventajas: The breakfast was excellent, much more variety than most.

Desventajas: No issues, this place was better than most 4-5 star hotels that I stay.

Ventajas: My God daughter and I were having girl time weekend we booked a room here at TownePlace suites and absolutely fell in love with the place and your manager Candace Cherelle that’s a gift to your establishment we needed to get away because we were having issues things at home and we came back to our room later and there was a bottle wine for us from Candace that was so sweet and so thoughtful thank you so much we will be back in the future

Desventajas: Maybe some toothpaste other than that we were very delighted

Ventajas: Me gusto todo es un hotel muy limpio el personal muy amable me voy muy satisfecho

Ventajas: Clean, very nice, beds very comfy, everything! Staff was so accommodating and very friendly!

Desventajas: Not one thing

Ventajas: Tv size/modern room

Desventajas: Dog friendly

Ventajas: Everything

Ventajas: Breakfast was good. Room was more than I expected.

Ventajas: We happened to be there on a Monday night and received a complimentary dinner. Room was good and beds were comfortable.

Ventajas: La habitación estaba limpia y era espaciosa.

Desventajas: No me extiendo una hora extra late check-out

Ventajas: Pasamos un buen rato

Ventajas: Personal muy amable y servicial en la recepción en todo momento. La habitación era muy cómoda y estaba impecable.

Ventajas: Location

Desventajas: Not clean: bathtub had stains carpet smelt of urine One has to call for the airport shuttle apparently it doesn’t just go around st fixed intervals. No one told us. We waited for a long time needlessly. A sign at the shuttle stop would’ve been adequate. Front desk people were clueless about most things local ... traffic routes sights etc. Breakfast was just to fill your tummy. Let’s not pretend it was remotely good or healthy

Ventajas: Location to Casino

Desventajas: The housekeeper left room door open

Ventajas: Location and the staff

Desventajas: No the hotel was clean and very comfortable

Ventajas: great,breakfast was good,location was outstanding.

Desventajas: nothing,

Ventajas: The king size bed was very comfortable. Close to outlet mall and casino. Shuttle service too!

Desventajas: In the morning, it was noisy in the hallway due to either staff or guests speaking loudly.

Desventajas: The maid was tried to clean our room twice before checkout time and was too pushy.

Desventajas: That they locked us out of the hotel in one night after we had paid for two night also I booked four rooms but they only had me down for three. And they overcharged me for my rooms and had to get that straight at check out. So with that said what can be done on your behalf? For all the trouble I have had ???

Ventajas: hotel was good

Desventajas: booking.com email with reservation details lacked a confirmation number, hilton app did not show reservation, my company rate was not applied, I did not get loyalty points nor credit for nights stay. I challenged Hilton and they promptly credited me for everything and apologized. I will not use booking.com in the future, better to go directly with Hilton via their app or website.

Desventajas: The breakfast

Ventajas: Close to shopping and casino

Desventajas: When calling for return shuttle to the room, they couldn’t get response from driver, so they hung up on me! I got an Uber

Ventajas: The location

Desventajas: Dirty and outdated

Ventajas: Option to pay at booking or at checkout.

Desventajas: Had no dislike.

Ventajas: Gran riom, personal muy agradable, buen desayuno!

Ventajas: Location was fine.

Desventajas: The bed was uncomfortable, the room needed to be wiped down. Had webs in the corner. The breakfast could have a better selection. Been staying at the Hampton Inn and Fairfield Marriott for years and first time at the Holiday Express.

Ventajas: Plenty of food, and good service at breakfast and front desk. The shuttle service, which we used a lot was very good. The beds were divine.

Ventajas: the location and the pool

Desventajas: the sheets that where on my bed had a very strong smell like perfume very strong it gave me a head ache i has to call for new sheets and pillow cases the sheets where not changed

Desventajas: The room smelled musty. The shower did not drain and covered the bathroom floor with water so using the sink you were standing on a soaking wet towel

Ventajas: Everything was good clean neat and the beds were so comfortable the breakfast was nice

Desventajas: They were out of toothpaste

Ventajas: Location and the available shuttle service to the airport. Plus it was very clean!

Ventajas: My room was clean, smelled fresh, bed was the most comfortable bed I have slept in, staff was attentive and very friendly. Location was perfect.

Desventajas: Breakfast was cold, eggs taste like powder. Not abbig deal, I went to the Cracker Barrel that is down the street.

Ventajas: Valerie at the front desk- terrific attitude handling the line at the desk and phone calls coming in.

Desventajas: :) Take the cheese out of the omelets or at least offer plain and cheese

Ventajas: Nice beds. Very tidy room. Efficient check/in and out. The breakfast was good.

Desventajas: Some rust in the shower. There were no bathrobes.

Ventajas: The night staff welcomed me with care ❤ The beds were amazing! And lots of yummy options for breakfast! Thank you Holiday Inn Express Staff !! You guys rock!

Ventajas: Bed was awesome, great location

Ventajas: Very quiet and the bed was comfortable . It was clean the breakfast was great. I will definitely stay again

Desventajas: No

Ventajas: Personal amable y la ubicación para negocios.

Ventajas: Me encanta su suite con cama king. Ropa siempre fresca y limpia. La limpieza no molestan en la mañana. El personal es muy agradable.

Ventajas: La cama era cómoda y la habitación olía bien y parecía limpia! Me impresionó.

Ventajas: Muy limpio y cómodo.

Ventajas: La habitación estaba limpia y cerca del aeropuerto.

Ventajas: Nos dieron la bienvenida a la llegada. Buena ubicación. Buen precio. La habitación estaba bien equipada, amplia y limpia. - bar, la comida, el tamaño justo.

Desventajas: Tuvimos que irnos después del fin de semana.

Ventajas: Location and easy access and checkin and out . (convenient)

Desventajas: Non

Ventajas: Muy conveniente para volar. Servicio muy bueno de recogida para el aeropuerto y la estación de tren.

Ventajas: Your front desk staff makes your check in and visit so accommodating. She was very pleasant and knowledgeable

Ventajas: Great location for traveling out of BWI, airport shuttle available, easy walk to park car. We will use it again when traveling from this airport.

Desventajas: Wish breakfast was available, for early morning travelers.

Ventajas: Condition and cleanliness of room.

Desventajas: Everything was fine. However, when checking out, I had to wait for close to 10 minutes for the front desk employee to return to assist my checkout process. No idea where she was.

Ventajas: Very near the airport. Free shuttle, and an excellent breakfast buffet. staff friendly and helpful.

Ventajas: It was clean and updated. The meal at the hotel restaurant was excellent!

Desventajas: Painful checking in. Did not honor breakfast offer in email confirmation. Desk clerk could not reach a manager who could make a decision. Put my whole family in a bad mood.

Ventajas: I liked the fluffy pillows

Desventajas: I did like that we had to pay a a breakfast there... for the $10.95 you were charging, I'd rather go to a restaurant and sit down and let them serve me.

Ventajas: Clean. Easy access to restaurants and the highway.

Desventajas: No complaints.

Ventajas: Your front desk officers were superb,room spacious and neat...I like the warmth radiated by your lighting system and love the free airport shuttle made available at short notice on requesr

Desventajas: Location does not have many eateries close to the hotel and no complimentary breakfast

Ventajas: Hotel room had fridge & microwave. I really appreciate that.

Desventajas: Room had standard shower head. More & more often I am seeing showers with hand-held shower attachments. I really think they should just be standard. I am in chemo & that attachment comes in handy.

Ventajas: Very clean

Desventajas: Very good place to stay.

Ventajas: The Tv got poor signal .The room was nice .

Desventajas: The information about services could have been better explained.

Ventajas: Did not eat there

Ventajas: Cleanliness

Desventajas: No pool or hot tub

Ventajas: nice and clean.

Desventajas: room has slight odor when you returned to the room from being away. didn't last for long

Desventajas: You can hear a lot of noise from other rooms and outside noise from the highway

Ventajas: It was very clean and the staff was very friendly.

Desventajas: Breakfast was not included. The location was a little out of the way. The checkin office was not marked too well.

Ventajas: The front desk clerk

Desventajas: Had to wait 90 minutes to get in a room at 900 pm after driving 5 hours

Desventajas: Television kept losing satellite signal and or TV picture image would freeze up.

Ventajas: Staff was wonderful

Ventajas: Location, quiet and overall room.

Desventajas: Some small maintenance problems, such as phone not working, stopper in bathroom sink not working properly

Desventajas: The lady at the desk was rude, slow, claimed they were booked until I found a room online.

Ventajas: Disfrutamos de la habitación limpia y la piscina junto con un buen desayuno

Ventajas: Gran hotel. Muy rápida, gran desayuno, habitaciones maravillosas.

Ventajas: Everything was great

Desventajas: The pool had hair in it , but the staff responded quickly to get the pool net so that it could be removed.

Ventajas: It was a great location, very clean, felt very safe, and offered a great breakfast.

Ventajas: El ambiente y la infraestructura

Desventajas: El cobro extra de 97$ sin ningún motivo, la asignación de habitación de la primera noche fue un desastre. Me dieron una habitación con una sola cama para dos adultos y dos niños de 12 y 8 años. Malísimo

Ventajas: Breakfast was good! Location of hotel suited us very well. Glad it was near Metro stop!

Ventajas: The location was perfect for my needs - close to where I needed to be and easy to get to. The breakfast included proteins and oatmeal as well as the usual cereals and pastries which was great. I really enjoyed the light roast coffee!

Desventajas: I wish the beds didn't have the heavy down comforters. As a warm sleeper, they are too hot for comfortable sleep. Especially for summer.

Ventajas: The staff was incredibly accommodating and eager to assist with anything we needed. The property was excellently kept & the room was impeccable.

Ventajas: Very welcoming staff and clean

Desventajas: Nothing

Desventajas: The sofa beds need updating, like adding a pillow topper or something. There was a dip in middle of mattress & you feel all the springs.

Ventajas: Very clean and nice room, staff I love it

Ventajas: Staff and management very unprofessional

Desventajas: I didn’t like being disrespected in front of my family

Ventajas: Ryan (front desk) and Ms. Janice were a delight. The young lady at breakfast the best around.

Desventajas: My room was horrible, much needed repairs ignored.

Ventajas: Breakfast was good, room was clean,

Desventajas: Issue with card at first took awhile getting in as they tried to figure out the system, other than that it was good!

Ventajas: Nice location, especially if you go to the casino or shopping. Shuttle to airport or casino is a plus.

Desventajas: Breakfast was fair, eggs were cold. Housekeeping was inconsistent with my room.

Desventajas: the bedding had to be changed it had ashes

Ventajas: Location

Desventajas: N/A

Ventajas: Yes

Desventajas: Nothing

Ventajas: The hotel was very clean, and the staff were friendly, polite, and courteous. the breakfast was also very delicious.

Ventajas: Very surprised on quality and price. Usually stay at Aloft but after my visit I will certainly be staying at Live from now on.

Desventajas: Room service for lunch and dinner only. Should add breakfast

Ventajas: The staff was friendly

Desventajas: The room had old bread on the floor in the closet; the toilet was dirty inside; The furnishings looked old; the flat sheet on one of the beds had a large rip

Ventajas: Proximity to daughter’s home

Desventajas: It was all good

Ventajas: The hotel staff went above and beyond to correct an issue with my room.

Desventajas: The only service I didn’t like was being followed by an employee at the breakfast buffet who needed my room number. Felt like I was being profiled.

Ventajas: Clean. Convenient location. Friendly staff.

Desventajas: N/A

Ventajas: The room in General was excellent.The cleanliness, beds comfortable. Bathroom in both bedroom in the suites.

Desventajas: Nothing everything was great.

Ventajas: When we got here the staff told us all our rooms was cancel. For a good our 15 of my guess from New York didn’t have a place to stay for a weekend event we plan for everyone was stress out and tired and we couldn’t do nothing but wait

Desventajas: The staff should of just said we made a mistake but instead they wanting to continue lying

Ventajas: Quite and clean

Desventajas: AC

Ventajas: The best!!! Good price, good breakfast, clean and comfortable room!!

Ventajas: Everything was good the breakfast and the bed and cleaness

Desventajas: The hotel was great but my daughter had a problem with the booking.com coming on

Desventajas: Mess up are room. Was supposed to have two beds. Shower water was bad went hot then cold then hot. My wife burt herself showering.

Ventajas: Pleasant staff, clean room, quiet

Desventajas: No

Ventajas: Location to car rental return

Ventajas: Location and nice that Denny’s is next door clean hotel and nice size king room

Desventajas: Couldn’t understand how the shuttle ran because when we checked the lady said you can wait downstairs for the shuttle which comes every 30m but if they have people to take to airport then they take them first. I thought there was a regular shuttle and an Airport shuttle so I ended up having to drive myself over there just maybe miscommunication somewhere

Ventajas: The place was clean.

Desventajas: We booked 14 days parking on booking.com and the motel did not honor that. Said it was false advertising by booking.com.

Ventajas: The property was super clean and smelled amazing! It was set back off the main road so it was quiet and peaceful. The pool area was decent. The room was very clean!

Desventajas: The bed was way too hard which made it super impossible to get a good nights sleep.

Ventajas: Very convenient location, close to the airport and quiet neighborhood. The breakfast was tasty and nothing was missing. Free shuttle to the airport was also useful. Close to the hotel there is a 24-hour bar.

Ventajas: The staff was friendly, the breakfast was delicious and the room was very clean.

Desventajas: The bed and the pillows we're uncomfortable.

Ventajas: The location

Desventajas: No

Ventajas: El personal era excelente.

Desventajas: La piscina podría tener un mejor cuidado.

Ventajas: Size of the room was great.

Desventajas: Parking was a bit hard as the lot was full both nights.

Ventajas: Cleanliness

Desventajas: There were loud teenagers one night that interfered with my rest. They were going in and out the doors of the first floor. Young energetic people need their own floor. Not to be housed on the same floor with seniors.

Ventajas: size of room. quite.

Ventajas: Breakfast was satisfactory. Having a waffle machine is always a perk! Beds were slightly harder than I like but not intolerable. I liked the separate toilet & shower. The large full length mirror on the closet was great. Staff was helpful and friendly. There was a pizza and grinder shop located in the plaza... convenient for late night eating if needed. This is pretty minor but I did not like the carpet in the elevator. Needs to be updated like the carpet in the hallways or removed. Overall a great stay!

Desventajas: The carpet in the elevator.

Ventajas: Staff was very professional

Desventajas: Not a big enough outdoor space

Desventajas: Room was not ready, buffet breakfast was a joke, fridge in room was old, seemed old over all. poor view of a roof.

Desventajas: We had a prepaid reservation for 3 rooms. When we got to the hotel in the evening they only had 2 rooms because they oversold the hotel. Told us it was our fault because we should have checked in through the mobile app.

Ventajas: Very clean and comfortable. Amazing last minute price! Staff was outstanding, and breakfast perfect!

Desventajas: Only the fact that we had to leave! 😂

Ventajas: Room was nice and bed was very comfortable.

Ventajas: Very comfortable. Nice room.

Desventajas: No restaurant.

Ventajas: The room is beautiful. The sleeping accommodation was spacious, very clean and comfortable. The location was close to all the events.

Desventajas: The walls are thin so you could hear a lot of what was happening outside your room.

Desventajas: My bathroom did not have a door handle to close it.

Ventajas: Todo, pero las almohadas!!!

Desventajas: Las almohadas eran demasiado blanda. Se necesita más de un tipo.

Ventajas: Excellent location, great service and courteous and very accommodating staff. I enjoyed my stay. The room was big and clean.

Desventajas: Breakfast could have been better eggs was watery

Ventajas: Everything

Desventajas: No complaints

Ventajas: The hotel was awesome. The price we paid was fantastic and we got more than we expected. We would stay there again.

Desventajas: 1 staff member had attitude the entire time we were there. And unfortunately she worked during the day. The night clerk made up for the others attitude, the night clerk was fantastic and had a great attitude the entire time.

Ventajas: Location was perfect. Very close to activities for all ages. The free breakfast was great. Very filling and every morning there was something new to try. We also were very comfortable in the room. We are a family of 5 and room size matters, the two bedroom two bath room floor plan was great for our family!

Ventajas: Great location. Close to everything we were doing. Very clean and great staff.

Desventajas: My only complaint is the internet Tv. It took me and my kids almost three hours to watch a movie that was not even two hours long. It was on the HBO GO. But other then that no other complaints.

Ventajas: the location is great lots of food & shopping very close by

Desventajas: the Mattress was very uncomfortable

Ventajas: 2 bedrooms

Desventajas: I thought 1 of the bedrooms would have had 2 double beds instead of just 1.

Ventajas: It was like a studio apartment!

Ventajas: good location,price and was nice and clean

Desventajas: only 1 double bed..kinda small Also your ad stated free parking, but when I arrived they charged me $10 a day parking extra. I told them ad said free parking, they said there policy changed. I was kinda upset about this. I probably won't use them anymore

Ventajas: Check in was great...desk clerk made us feel right at home - great job!! Rooms are real nice and kept clean - good housekeeping staff.

Desventajas: the price - it's a little pricey for pleasure travel - can't stay very long - actually cut a day off this trip, Whatever the "quoted" price then there's another $20-25 additional charges - fine when you travel on the taxpayers, I mean governments account but not a vacation price.

Ventajas: The breakfast was good. The elevator would not go up after check in.

Desventajas: I checked my receipt when I got home I noticed I was charged $10 for parking. We didn't have a car.

Ventajas: The staff were friendly, polite and helpful. There was a laundry

Desventajas: We are used to a kettle (we are from Australia!) to make tea/coffee - we don’t know how to use the hotel coffee makers, although that is something we need to learn.

Ventajas: Location and staff were friendly.

Desventajas: Beds not comfortable, pillows too soft, sink slow to drain could hear TV in room next to us all night.

Ventajas: friendly staff, large clean room; quiet surroundings

Desventajas: Could not darken the room. The drapes did not close all the way.

Ventajas: Very clean, quiet

Desventajas: The bathroom shower/tub was chipping

Ventajas: staff very friendly

Desventajas: no

Ventajas: Excellent Front Desk customer service. Both Brittany and Ebony were friendly, courteous and hospitable. They always greeted us with a smile and a willingness to ensure satisfaction.

Desventajas: Room contents dated. Need to be modernized.

Ventajas: Cookies, friendly staff.

Desventajas: Mattress hard, pillows small and cheap, towels threadbare. Felt like Econolodge. Will definitely affect my decision of staying at your brand.

Ventajas: staff was helpful

Desventajas: it was difficult to get through when calling by phone.

Ventajas: Everything was great, better than I thought it would be!!!!! I KNEW WE GOING TO BE NOISY BECAUSE IT WAS MY FAMILY'S REUNION!!! THANK YOU !!!! Will stay again and again

Desventajas: Everything was fine,needed better towels, is the only thing that was wrong!!!!!

Ventajas: Location is great and staff are courteous

Desventajas: Lack of swimming pool and any local arrangement for customers in nearby hotels with pools during a season like summer. Lack of Kitchenette. Sadly some if the internet pictures still show the hotel as having a pool and kitchenette which are misleading and should be addressed

Ventajas: Location and feel; very nice decor and comfortable. The staff was AMAZING!

Ventajas: We loved the hotel. The staff was the greatest. This was the best of everything.

Ventajas: Moderno

Desventajas: B

Desventajas: Alfombra del ascensor sucias. Para un hotel tan limpio, contemporáneo, fue una decepción.

Ventajas: El hotel estaba muy limpio. Las habitaciones son bonitas y espaciosas. El desayuno era genial.

Ventajas: The whole environment was great to see as well as the staff

Desventajas: The fact that I had to leave

Ventajas: I loved it and I will stay there every time I'm in town!!!!!

Desventajas: N/A

Ventajas: It was quite

Ventajas: Rooms were comfortable

Desventajas: Didn’t full clean the rooms each day, just threw out the garbage and bought new towels

Desventajas: I found three bugs in my room .. they had someone to spray and gave me some points on my membership

Ventajas: room view

Desventajas: Didn’t like the breakfast except for fresh fruit and juice.

Desventajas: Parking

Ventajas: Staff very nice and helpful, location, easy to find.

Desventajas: My room key did not work for the first 3 days and I had to be let in and sometimes the door had to be locked by the staff. We checked in on Saturday and it was fixed Tuesday. That being said they were very nice and did offer to move us Monday.

Ventajas: the bed was extra comfy. the room was spacious

Ventajas: The bed, the shower and all accommodations were excellent.

Desventajas: There was only one trash can, the other was for recycling.

Ventajas: Loved the way the space was utilized in our room. Genius design. Tons of storage. Very comfortable room and extremely quiet hotel! We definitely had all the comforts of home. The location was also perfect and the hotel has a shuttle service that will take you anywhere within a 5 mile radius. Very convenient. The Element is my new go to hotel when I travel back home to visit Maryland.

Desventajas: We literally enjoyed every aspect of our stay. The staff was also extremely friendly and helpful with the exception of one older woman who was very rude and truly seemed to hate her job. Aside from her, everything was pretty perfect!

Ventajas: The breakfast was top notch! The showers felt awesome!!

Desventajas: I had no air circulation in my room. There was no thermostat control working. Made multiple inquires and requests to the desk and they did not give me satisfying answers.

Ventajas: Gran ubicación para mis necesidades

Desventajas: No hay servicio de limpieza dos días

Ventajas: Ducha, cama

Ventajas: El desayuno era perfecto para comer algo antes de salir a la calle. Wifi gratuito era esencial para terminar de trabajar después de las reuniones. La habitación estaba limpia y la cama era cómoda.

Ventajas: Gran habitación con todas las comodidades

Desventajas: Nada

Ventajas: Nos hemos alojado aquí por lo menos tres veces. El servicio es excelente y nos encanta lo rápido que es el transporte al aeropuerto.

Desventajas: Solo creo que las fundas de las almohadas estaban un poco viejas y daban una impresión de suciedad.

Ventajas: Rooms were excellent, beds comfortable, breakfast good.

Desventajas: NO

Ventajas: Great breakfast choices. Staff helpful especially with explaining shuttle services. Room was very clean. Had a very nice stay and we like being able to leave our car parked there instead of at the airport’s satellite parking.

Desventajas: Reception desk was not manned for awhile during one of our visits. We wit

Ventajas: Very clean and quiet. Great for a rest stop after a long flight. The front desk staff is very warm and accommodating. The free shuttle service from the airport was a plus. Free breakfast was awesome with healthy choices available as well. Big mahalo. Will definitely recommend this hotel.

Ventajas: Clean and close to the airport.

Ventajas: The staff was very pleasant and I love the atmosphere

Desventajas: Nothing

Desventajas: We found dirty straw in room my 3 year old pit it in his mouth. Disgusted made a complaint. We have no clue were that straw has been . Scheduled doctor appt. that day for when we return home. No words how angry i am.

Ventajas: Beds are very comfortable.

Ventajas: The hotel was very clean and staff was very friendly. The breakfast was very good.

Ventajas: Convenient to where we wanted to go.

Desventajas: Lighting was very poor. Had very little closet with very small space to hang clothes. Shower was very dirty with black mold. Elevator was super noisy! TV was hard to navigate!

Ventajas: Breakfast

Desventajas: No

Ventajas: The staff was very courteous and professional.

Desventajas: The mattress wasn't very comfortable. Too lumpy and not even

Ventajas: El vestíbulo y la sensación de un agradable complejo

Desventajas: Personal amable, habitaciones en general no pequeña, pequeña televisión

Ventajas: Buena relación calidad-precio, excepto para el restaurante.

Ventajas: Me encanta la ubicación y las instalaciones.

Ventajas: El precio del hotel era razonable.

Desventajas: Esta instalación se parecía un poco anticuado

Ventajas: The pool, the spa was amazing, take advantage of it if u get a chance too!

Desventajas: nothing i can think of! great experience, wish we could of stayed longer than 2 nights

Ventajas: The hotel was clean and the staff was friendly. Everything we needed was on the premises, but if we needed or wanted to leave there was a town center nearby.

Desventajas: The nature/hiking trail was not clear enough to walk through. Also, the room had a view of a hallway and a hole in the wall.

Ventajas: It’s was pretty good. Not exceptional.

Desventajas: The food was 50/50 good bad

Ventajas: Good firm mattress

Desventajas: Dark outdated room. Poor lighting. Lousy room service. Coffee maker did not work.

Ventajas: Very clean and welcoming, comfortable rooms and very friendly staff!!

Desventajas: No

Ventajas: Yes

Desventajas: Everything was wonderful

Desventajas: First room they gave us was dirty so they give us a better and cleaner one

Ventajas: I liked everything but the woman who checked us in. The dinner and waiter were excellent. The room was very clean and the bed was so soft. I especially liked the shower.

Desventajas: The woman that checked us in.

Ventajas: All the different outdoor activities

Desventajas: Put lights on outdoor basketball courts

Ventajas: Food at Alexandra's was good

Desventajas: I liked everything

Ventajas: I've stayed here many times and it is consistently clean, quiet. Staff is always friendly.

Ventajas: the bed

Desventajas: the indoor pool was closed in 100 degree heat

Ventajas: Ambos conductores fueron muy serviciales y amables. La recepcionista me vio una vez y recordaba mi nombre. Con una habilidad como esa, debería presentarse a las elecciones!

Ventajas: The area room set up was different from posted

Desventajas: The room set up look nothing like pictures stuff didn’t clean rooms

Ventajas: Comfortable only thing I didn't like was having to exit the building to get to the lobby

Ventajas: The staff and the breakfast.

Desventajas: I did NOT get the KING sized bed I paid for. It was a full size, not even QUEEN. I didn't have the time to address that while there.

Ventajas: The room was spacious with plentiful amenities

Desventajas: Someone defecated in the shower. It clogged the shower and stunk up the room. Tried to get it adressed by front desk and was ignored

Ventajas: Hotel employee handled all of my request-awesome staff! The property is away from all chaos providing a home away from home. The free hot breakfast was great as well. Outdoor electric grill worked great! I used aluminum foil on grill to cook

Desventajas: More security. One night while outside a man came in and kept pacing and watching us. By coincidence Security did come and that is when the guy left. Once it gets dark and no one is out then go inside. Clean the grill-don't cook meat directly on the grill

Desventajas: There were no wastepaper baskets to be found in the room. I neatly piled up my trash in the hallway.

Ventajas: Location

Desventajas: The room I received was not the room on the picture

Ventajas: The hotel location was very centrally located. Room was clean and the staff were very professional.

Desventajas: There was no way to get from my room to the hotel lobby with out going outside. Going outside is not bad but when you are getting breakfast and there is no seating and having to take you meal out in the rain to go back to your room is unacceptable

Ventajas: The cleaness everyone was nice an polite

Desventajas: Everything

Ventajas: Nice comfortable suites with kitchen

Ventajas: I Booked a smoking room. It was clearly stated on my reservation. That's a rreason that I booked. I wanted to inform the checkout staff of the issue at checkout. I wanted to make sure that I would not be charged extra. She said that they did not have smoking rooms and I hope that they dont come after you. This needs to be adjusted on the site, i guess. Now to check my acct.

Desventajas: I didnt appreciate the clerk saying that to me. She should have checked the site and noted my acct of the mishap.