Hoteles en Casa Marina, Cayo Hueso

Ventajas: The pool and court yard are very charming.

Desventajas: Our room needed maintenance to replace the noisy AC unit in the living room and the leak in the kitchen.

Ventajas: El personal es muy amable

Desventajas: Todo estaba en muy malas condiciones por el precio

Ventajas: Ubicación

Desventajas: El hotel necesita una renovación total, es viejo y gastado.

Ventajas: Todo el personal fue amable

Desventajas: La playa estaba sucia, con vasos de plástico por todas partes, red de pesca lavada en la playa, no quitamos los muelles dañado, equipo de playa, habitaciones viejas frías en los muebles, no invitaban a los jardines, no mantenían las motos de agua para alquilarlas en forma áspera.

Ventajas: Frente a la playa y otras comodidades hacen que este hotel destaque de las otras en Key West

Desventajas: Las habitaciones parecían un poco sencillas para el precio

Ventajas: Todo Hotel increíble Maravillosas instalaciones Impresionante hotel Increíble PERSONAL DE PRIMERA CATEGORÍA Podría seguir y seguir Ahora es una necesidad para mí en Key West

Desventajas: Absolutamente nada

Ventajas: La ubicación es preciosa

Desventajas: La playa está llena de rocas y algas. La playa pública de al lado es mucho mejor. La primera habitación estaba sucia y tenía un inodoro roto. La segunda necesita una reforma urgente

Ventajas: The pool would have been wonderful given the location and views of the ocean, but it was so dirty and unkempt....

Desventajas: We visited the pool nearly every afternoon for the entire week and not once was the pool cleared of leaves, grass, garbage. There was a spot on the pavement that a drink must have spilled or something and it was there for the entire 6 days. I was quite disappointed considering the resort fee is apparently supposed to cover towels/chairs by the pool. Also, it seemed staff was never around to help set up chairs, grab towels and the like, finally we just went and got our own. Very disappointed because this place has so much potential!

Ventajas: Beach and pools are great. Staff on the beach that set us up in our cabana was great, the only positive staff experience we had.

Desventajas: Front desk couldn't find our third party reservation so gave us an ultimatum of leave and try to get our money back or stay in a handicap room at current rate. Also told us never to book through a third party...then why do you participate in those sites?! 5 minutes after we were in our room they called and said, oops we found it you're good. Meanwhile charged us $200 to open credit card even though we had prepaid through 3rd party the charged our card another $330 the next day which they could not explain. In fact when i called down to front desk to ask for an explanation they said they were really busy with guests, but would try to assist. I laughed. They then just said it would be refunded at check out with no explanation. Room had dead fruit flies everywhere, it's Florida, I get it. We live here, but I asked the front desk to have someone come clean them up and no action was taken. We made the best of it, always do, but they will not get repeat business from us.

Ventajas: The hotel is beautiful and the private beach is definately a plus. The pier that you can swim off of as well as the hammocks, games to play and outside dining were fabulous.

Desventajas: The drinks were pretty pricey and we were hoping that there would have been more options with the menu between breakfast, lunch and dinner.

Ventajas: La ubicación y las vistas.

Desventajas: Las habitaciones son chicas para un hotel de ese nivel.

Ventajas: Beautifull hotel with very friendly and helpfull staff. Late checkout (1500) to do the spectacular jet-ski tour around the island they provide was not a problem at all

Ventajas: Su ubicación, limpieza, la amabilidad del personal, la excepcional posibilidad de disfrutar tanto de la salida como la puesta del sol

Ventajas: Good location. They gave us an upgrade to a ocean view with balcony. Room is nice.

Desventajas: We didn't like the food at the hotel and it was very overpriced.

Ventajas: Location of the hotel was great. Access to beach and proximity to the downtown was a great asset. Daniel at check in was very helpful.

Ventajas: The luxury and good service from the staff at all times. Got help with restaurants, and we also liked the proximity of bar, restaurant and beach to the hotel.

Desventajas: That TV cost. They might have included some more things in the servicefee of USD25.

Ventajas: La localización es estupenda

Desventajas: El hotel no dispone de calefaccion, parece increible que un hotel nuevo, de la cadena waldorf astoria, 4 diamonds. No disponga de algo tant básico.

Ventajas: The bed was very comfortable...but, it would be good to have had a bath in our bedroom...and we were moved 3 times before we departed and this was in a 4 night stay period...

Ventajas: muy buen servicio de los empleados del hotel

Desventajas: algunos ruidos en la mañana, limpieza de playa

Ventajas: Wonderful staff and great location

Ventajas: Beach location was great.

Desventajas: Room floor was hard, so it was not good for 8 months baby.