Hoteles en Carcasona próximos a Cité de Carcassonne

Ventajas: Wonderful friendly staff who took the time to chat and remember guests. All restaurant recommendations in the town were excellent, a foodie heaven. Perfect for a 2 night stay. Relaxing surroundings, would love to come again and use pool in warmer months.

Desventajas: Room 235 is noisy. Car access to city means you are disturbed 5am to 10am and there is a road grate outside bedroom, clunk clunk with every vehicle - no sleep after 6am, Including rubbish collect around 6am. No afternoon nap either as cleaners access storage room and constantly let door slam, worst noise in afternoon 2-5. We told reception and they were understanding to look into it. Also main power and lights are connected so we couldn’t use charges overnight as the light would stay on, it made no sense and on first night we couldn’t get lights to turn off, we had to call reception at 5am to help us. Even the gentleman who attended us was confused but changed some plugs to solve temporarily. Nobody checked on us regarding this issue over next 2 days but we just moved around in dark at night. I would stay again but request garden view room. Loved castle and understand old and creaky - lots of character.

Ventajas: Terrific Experience. Upgraded to a big balcony room upon arrival. Views of the towers and ramparts are amazing from the property!

Desventajas: No gym, but they are working on it!

Ventajas: Unbelievable location, atmosphere, quality of accommodation, food... Its so hard to truly describe what awaits you with this property - from the private welcome outside the city walls, to the amazing location and standard of accommodation. At breakfast Natalie was an absolute treasure to meet with her wonderful warm personality and smile. Breakfast was fab. Thank you!

Ventajas: Bed was really comfy and the location was brilliant. Some of the staff were exceptional-ladies on reception, a lady at the breakfast serving and the bartender on Saturday and Sunday night.

Desventajas: There was a private function on one night and the restaurant was full on the other 2 nights. This seemed to stretch the staff a little. The restaurant is Michelin starred so they would have to do a lot to keep that. My husband and I felt that was at the expense of the hotel guests. The rooms on the front of the hotel get woken up every morning around 6am with the street cleaners.

Ventajas: Ubicación e instalaciones

Ventajas: Bed was super comfortable.

Desventajas: Light switch was oddly placed

Ventajas: Lovely hotel in an amazing setting. The staff were very friendly and if you drive and need to park in their off-site, secure car park the porter who will take you and your bags becomes your personal tour guide for the cite on the way.

Desventajas: €9 for a bottle of beer in the bar seemed excessive to us.

Ventajas: The location and the service were superb.

Ventajas: This hotel is a beautifully maintained property inside the walled city. The staff was incredibly friendly and the Michelin starred restaurant did not disappoint. It is a five star hotel and we understand why. Impeccable in all details.

Desventajas: We can think of nothing that we did not like.

Ventajas: Everything, the hotel in itself is an attraction and the staff made my birthday beyond perfect.

Ventajas: La situación es lo mejor . El hotel es muy bonito y el trato cuando vas con animales es un 10

Desventajas: Está un poco viejo , la moqueta está sucia y rota en algunos sitios . Y en general se ve un poquito descuidado . Pero aun así muy bien .

Ventajas: Breakfast: Fresh produce and big selection of protein, carbs and fructose. Amazing and unique view from the room of the fortress. Right in centre of the medieval city, close to everything. Super clean swimming pool. We got a free upgrade to a superior room with balcony. Impeccable and seamless transferring service and waiting area for the taxi. Friendly staff

Desventajas: When we first arrived the gentleman at the reception thought we showed up without booking and wasn't very attentive. I had to explain that was a misunderstanding then all went fine.

Ventajas: Staff were very helpful.

Desventajas: Need more than one pillow.

Ventajas: La hospitalidad del personal, tuvimos un percance( robaron la billetera en la entrada del castillo Condal) y nos permitieron comunicar para hacer las denuncias correpondientes. Pese al mal trago, su colaboración hizo menos amargo el momento. Mil gracias!! El desayuno muy bueno y la relación precio/ confortable es muy buena. El parking es gratuito.

Ventajas: Estaba muy limpio, la situación del hotel inmejorable y en el desalluno unos croissant

Desventajas: Las camas de la habitación doble eran muy pequeñas al igual que la habitación.

Ventajas: La ubicación, el baño y el trato

Desventajas: Nos gustó todo.

Ventajas: El chico de la recepcion majisimo nos explico todo para ver todo una persona excelente

Desventajas: Nada

Ventajas: The location was fantastic, the staff very friendly an helpfull, and we could actually park in front of the hotel. Everything clean and well maintained, and the common facilities were just fine.

Desventajas: The room wasn't small, it was tiny. The room size in square meters on booking.com must have included the tiny bathroom and the tiny shower, because there wasn't room to swing a cat. When one of us was showering and changing, the other either had to stay in his/her bed or leave the room. As all the hotel's rooms are the same size, I cannot recommend it to big people, especially if they're also elderly, or handicapped persons. We had booked two nights but - also having had our fill of Carcassonne - chose to leave in the afternoon of the second day. We have no complaints over paying for both nights - cutting the stay short was our choice.

Ventajas: I could benefit cost effective from a place is within 10 minutes walk from old town and my room, though small, had view of the citadel, as ordered. staff was very friendly and willing to help and have good advise on parking near hotel (hotel had it's private parking but places available also on street nearby) and dinner in town at late hour. stay was very pleasant.

Desventajas: room was small but still comfortable (and with nice citadel view !!!)

Ventajas: Muy amable el personal, buen desayuno.

Ventajas: In France, the coffee should always be good. Here it was so awful we only did breakfast one day. The rooms are very small and the bathrooms are awkward. The location is great.

Ventajas: Ubicación Personal Desayuno Parking gratis

Desventajas: Ducha abierta Luz insuficiente lavabo Un solo enchufe útil en la habitación

Ventajas: excellent, friendly, clean very close to medieval city, superb view, would definitely recommend this hotel

Ventajas: The staff are very helpful and friendly , hotel is very clean and breakfast is very good . Fab location for Castle and about 20/30 mins walk to new town and square . Lots of lovely restaurants near by especially La Rapiere , excellent food & bar with lovely staff .

Desventajas: No complaints ...everything was excellent !

Ventajas: The location within the Castle walls was amazing! The courtyard was great for gathering and having a glass of wine! Shops & restaurants were close by and plentiful! A great 1 night stay!

Desventajas: No complaints!

Ventajas: La ubicación

Ventajas: Brilliant staff and location.

Desventajas: Towels were a bit small & thin

Desventajas: Estuvimos en un segundo edificio, y sin saber cómo es el primero, las habitaciones de este bastante justas

Ventajas: Las atenciones del personal, ya que te reciben fuera de la ciudadela, en su pàrquing y te trasladan en un vehículo hasta el hotel. Y, a diferencia de otros hoteles (no precisamente en carcassonne) tanto al llegar como en la partida.

Desventajas: En el baño, la separación del sanitario en un pequeño cuartito, sin lavabo. Y aunque en la ducha había una alcachofa fija enorme, no funcionaba bien.

Ventajas: General location.

Desventajas: We were placed In Annex building 100 metres from main hotel.Therefore cant really comment on facilities, breakfast, and staff----only saw them at check in and checkout.!

Ventajas: La ubicación excelente y la vista tmb ! Estuvimos poco volveríamos a repetir

Desventajas: .

Ventajas: Very comfortable beds, wonderful bathroom and shower, all the gentlemen staff were excellent and very helpful with our baggage. Perfect location within the fortified Cite’! I highly recommend the Hotel Le Donjon ! I give it 4 stars!

Desventajas: One woman at the reservation desk told us to walk to our car and carry our luggage to our rooms when we requested the shuttle that drives out to the parking lot to help people with their luggage.She was very rude! I asked to speak with the shuttle driver and he and an additional guy drove with a gentleman in our group of 4 to retrieve all the luggage! The men were most helpful but the woman was very inconsiderate! We had 2 rooms reserved and it was a long haul through the Cite’ streets to the outside secured parking lot .

Ventajas: Very good location.

Desventajas: non

Ventajas: Excellent position inside the fortress of Carcassonne.

Desventajas: This is not a 4-star hotel, and indeed it would barely rate as a 3-star. The location is stunning, and the staff I encountered were excellent, but the hotel itself is run-down and trading on its location. I know there are space constraints in occupying such an odd old building, but every effort in the direction of luxury has been spared, from the synthetic sheets to the ageing grout in the shower and the overheating minibar in the tiny wardrobe. Time for major refurbishment to justify the cost of staying here. Better hotels are available 800m away (outside the fortress walls) at half the price.

Ventajas: The secure parking was easy to find with directions and easy to access during our stay. The hotel room was large and had a large window for light. The interior courtyard of the hotel was a very nice quiet space to enjoy.

Desventajas: Nothing

Ventajas: La ubicación y las estupendas habitaciones. Estuvimos en unas que daban a un lindisimo jardín interno. Alucinante!

Desventajas: Nada

Ventajas: Lovely rooms, and a very pet friendly hotel. Staff as always very accommodating. Location right next to the old city could not be beaten

Desventajas: Nothing at all !

Ventajas: The hotel was only five minutes walk from the old Citadel and was easy to get to the counter staff were quite good but the rooms were very small

Desventajas: We decided to have dinner in the hotel, bad decision, the maitre d’ was arrogant and unhelpful we would suggest anyone staying in this property went up to the old town were there are really great restaurant for breakfast to dinner.

Ventajas: Very near the Citadel. Clean, attractive gardens and pool, nice petite dejeuner. Easy parking.

Desventajas: All was good.

Ventajas: Comfy beds Great location

Desventajas: Bar more welcoming

Ventajas: Restaurant on site

Desventajas: Size of room

Ventajas: Location is absolutely top notch, a mere 5 minute stroll to la cite. Parking plentiful and staff really nice. Pool looked nice but we didn't have a chance to try it, same with the food. If I was ever coming back to Carcassonne I would seek the Mercure out :)

Desventajas: Nothing at all

Ventajas: Great location near to the old city of Carcassonne. Friendly & efficient service. Comfortable & good value.

Ventajas: Great vicinity to the old Cite

Ventajas: El personal en gral. Sobre todo personsl de recepcion: amable, da sugerencias, si les comentas algun problems enseguids te mandan a alguien. En particular creo se llamaba Carolina una persona de recepcion inmejorable

Desventajas: Quiza el desayuno escasa variedad.

Ventajas: Personal, ubicacion habitacion...todo

Desventajas: Nada

Ventajas: La ubicación

Desventajas: El cierre del ventanal que da a la piscina, accesible desde fuera para cualquier persona, a no ser que cerrara, con mucho esfuerzo, dos puertas de madera y que dejan toda la estancia a oscuras.

Ventajas: La ubicación, parking y la tranquilidad.

Desventajas: Armario sin puertas. Sólo se puede tostar el pan de molde, el de barra no te dejan. Día de salida a primera hora wifi no funcionaba ¿casualidad?