Ventajas: The staff was extremely friendly and courteous. We had an excellent stay and would definitely return.
Desventajas: There were some repairs that needed addressing in the dining room. The ceiling was in pretty bad shape from water damage.
Ventajas: Friendly staff, comfortable bedroom setting, breakfast selection, pool and price.
Desventajas: Dead cockroach in bathroom after returning to room in afternoon. Some of the TV channels listed weren't available.
Ventajas: location and breakfast
Desventajas: rooms smelled musty and felt damp
Desventajas: Staff was extremely rude. Assistant Manger would not listen to our complaint. She talked over us the whole time. Facility had a no pet policy, and there was a dog barking in a room. Will never stay there again.In the area quit often. Last time.
Ventajas: The king-size bed was exceptionally comfortable; room and bathroom both spotless and new; front desk staff very accommodating when I needed to have a late check-out.
Desventajas: Though ample and with many choices on the breakfast buffet, the hot items were disappointing. The eggs resembled miniature flying saucers and were both rubbery and tasteless.
Ventajas: Friendly and responsive staff, free breakfast, comfortable beds, great water pressure!
Desventajas: The price
Ventajas: Friendly front desk staff, clean rooms, and good breakfast!
I did not request a smoking room. I cannot tolerate cigarette smoke or residual scent. Fortunately, the management was able to change rooms the next day. However, we could not depart early in compliance with our itinerary delaying the start of our day by two hours.
Ventajas: Our room was easy accessible. There was no outside street noise to disturb our sleep. Breakfast was served until 0930; no rush. Floors glistened.
Desventajas: While the hotel exceeded our expectations, Priceline did not. When we arrived we were informed that we PREFERRED A SMOKING ROOM. The hotel was booked completely except for a small non-smoking room beside the elevator.
Convenient location to Lugoff, S.C.- our destination. Adequate and well stocked Breakfast room. Hotel had flexibility to switch to non-smoking room. Smoking room was VERY acridic in smell- could use a freshing, even if for smokers!
Ventajas: Staff able to swap room to a NON-SMOKING room, which was a medical necessity.
Desventajas: Absolutely need non-smoking room- medical necessity.
Ventajas: Location- close to highway and a short drive to town.
Desventajas: Arrived late at night, we had a reservation and they put us in a smoking room. I had specified a non-smoking room. Breakfast was adequate.
Desventajas: The room that I stayed in smelled of urine.
Ventajas: Breakfast was excellent, everything clean and the server always making sure nothing was ever missing. The front desk, afternoon staff-great customer service.
Desventajas: The tv control not working properly.
Ventajas: Good breakfast, very good staff
Desventajas: Roach in room, walls to thin,hear everything. Price to high for the condition of the room. Bad smell in room.
Ventajas: Staff were friendly.
Desventajas: After eating the breakfast food I was extremely sick.
Ventajas: Everything seemed recently updated. Staff was friendly and helpful.
Desventajas: The walls are a bit thin. This is only a problem the person next door watches lots of TV.
Ventajas: The staff was polite and very helpful!
Desventajas: Maid service did not clean our room and we discovered two hug water bugs / cockroaches in our room the morning of checkout.
Ventajas: Great hotel with friendly staff, very easy check-in/check-out process. In this case the hotel was packed for the holiday and there were no problems.Breakfast was not packed either, plenty of food available. Rooms even have trays.
Desventajas: Coffee machine/ice bucket in bathroom due to lack of room space
Ventajas: Convenient location to where I needed to be....
Ventajas: The hotel staff were very friendly and accommodating.
Desventajas: The room was very small. I called in advance to ask for a room with 2 beds. Upon check-in, I was informed that none were available. They did have a rollaway bed in which I had to pay $10 more. I had to rearrange furniture for rollaway to fit.
Ventajas: close to to i20
Desventajas: Refrigerator not in all rooms
Ventajas: The staff
Ventajas: Breakfast and lobby
Desventajas: The pool area was rundown . The pool itself had many areas of chipped paint on the floor